PROFESSIONAL SUMMARY:

• 12 years of diverse experience in the field of Information technology with emphasis on Software Quality Assurance. Back ground includes concepts, Requirements, Analysis, Testing and maintenance of complete Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC) projects.
• Experienced in testing of Web - based applications and Client/Server applications, Retail, Financial Applications, HR applications, and conducted both Manual and automated testing.
• Strong business and system Requirement analysis.
• Expertise in analyzing user requirements, Functional and technical specifications.
• Experienced in testing Stand-Alone, Client-Server and Web-Based Application
• Extensive experience in all testing methods including Manual, Automated testing using the Mercury tools Win Runner, Test Director, QTP, IBM Rational Clear Case, Clear Quest etc
• Specialized in extensive usage of the tools like HP Quality Center from Requirements gathering till defects reporting.
• Experienced in designing Test plans, Test cases, Test Scripts and RTM.
• Familiar with every technique applicable to the identification of anomalies (defects) with regard to software testing evolutions. Such techniques include Unit, code review system, Boundary, Load balancing, Installation, System, Security, Functionality (Black Box), Interface, Integration, Maintenance, Regression and User-Acceptance, Exploratory, System Testing, End-to End Testing, Batch Testing, Ad-hoc Testing
• Experience as an independent Functional QA team lead working collaboratively with testers, designers, developers and other team members in managing complex projects and in the overall enhancement of software product quality.
• Extensive knowledge on all phases of Software Testing Life Cycle (STLC) and Defect Life Cycle
• Experience in handling Onsite-Offshore model projects
• Involved in the preparation of Business Process Test cases after analyzing the application and the usage of the application in the real-time to ensure that chances of the application failure in the real-time is avoided.
• Expertise in Test Director/Quality Center’s all modules in managing the whole testing process.
• Wrote SQL queries for database testing, Familiar with Rapid SQL, and TOAD to access database
• Familiar with Testing Data Warehousing tools like Business Objects, Crystal Reports and ETL tools Informatica
• Experience in Testing the applications like Banking, Financial, Accounting, Retail, POS, HR, E-Commerce, Aviation

TECHNICAL EXPERIENCE:

Operating systems: UNIX, Windows NT/ 95/98/2000 & XP, XML.

Languages: HTML, XML, JAVA Script, VB Script, Dot Net, SQL, PL/SQL, COBOL

Database: Oracle8/8i/9i/10g, SQL Server 7.0, Sybase, DB2, MS Access, Foxpro.

Testing Tools: Mercury Test Director8.0, QC ALM (12 .0)ALM, TFS , SPIRA TEST(4.0) Load Runner, Selenium, QTP, Rational Clear Quest, SOAP UI, Bugzilla, JIRA

Applications: MS Office, Power Point, IE, MS outlook, Lotus Notes, AS 400

Database Tools : DB Visualizer, TOAD

Modeling tools : UML, RUP, Rational Rose, MS Visio, Rational Requisite Pro.

ERPs Knowledge: SAP (Retail, FICO, SD, MM, CRM), SFDC (CRM), Oracle R12

PROFESSIONAL EXPERIENCE:

Confidential, Buffalo, NY

Test Lead

Responsibilities:

• Worked on functional requirements, business requirement documents in order to understand the Applications
• Prepared Test Plan, Test Strategy documents and conducted Test case review meetings
• Prepared Test estimations in order have a clear time lines for the Test activities
• Conducted Defect Resolution meetings on daily basis with the project Managers, Developers, Vendors, Testing team and also worked closely with the Test team in assigning the Tasks
• Prepared Quality Center Dash Board based Status Reports in order to provide complete status of the ongoing Testing
• Responsible for System Test, Functional Testing, Regression, Adhoc, End to End Testing, UAT, Database Testing etc.
• Involved in Branch & Customer Video applications related workshops and provided with valuable suggestions to enhance, improvise, and modify the existing scope of operations. For this purpose prepared a list of acceptable scenarios
• Worked with the off shore teams to execute the Test cases and get the status reports
• Have strong knowledge on various Retail Banking services & products like checking accounts, savings accounts, personal loans, lines of credit, mortgages, debit cards, credit cards
• Applications relating to Account Management Checking balances for Checking, savings, credit card, home equity loan or line of credit and mortgage, Track your recent transactions, including ATM visits, debit card purchases and direct deposits and Bank account activity with alerts like: Low balance, Available balance, Payment due, Credit card balance nearing its limit, Unusual activity and Cash Management systems & activity
• Good on Mobile device Testing using Androids, Tablets, IPad, IPhone etc.,
• Has experience working in Off shore /on shore models
• Worked closely with the automation teams using tools like Selenium /QTP

Environment: Windows 10.0, HP ALM 11.0 Selenium, SQL, MS office, SDLC, STLC, Share point, Diebold Nixdorf ATM

Confidential, Rochester, MN

Sr. Test Analyst

Responsibilities:

• Analyzed the Business Requirement Document ( BRD ) and Functional Requirement Document ( FRD ), attending review meetings conducted by BA team to better understand the application functionality and to create the Test Plan and Test Strategy document
• Experience in conducting Gap Analysis, expert in creating AS-IS and TO-BE documents
• Involved in formal and informal Peer Review meetings to discuss the Project Test Plan documentation
• Used Sitecore a Content management tool to test the configurations of the applications relating to various product back log items (PBIs) and to retest the defects
• Extensively used Visual Studio Team Foundation Server ( TFS ), Microsoft Test Manager ( MTM ) as a main tools of SDLC
• Worked on various PBIs and defects selected from TFS board and developed the Test cases and tested them while working closely with the developers, business analysts, Ontologist etc.,
• Developed Test Plans, Test Cases and executed them in Test, UAT and Production environments
• Responsible for System Test , Functional Testing , Regression Testing , End to End Testing , UAT, Database Testing etc. on the Confidential web sites
• Performed functional testing of the Web services using SOAP UI 4.6
• Tested various SAP ( CRM) driven Confidential Forms like US Resident appointment form, International patient appointment form, body donation, contact us, Living donor, General comment form etc., and various reports relating to the patients
• Strong knowledge and experience in Accounting principles and processes (AP, AR, GL, Transactions, Statements, Reports, Reconciliations etc.,)
• SAP Accounts Payable : Tested FICO AP module features like Configuration and Customization of vendor master data, vendor account groups, Invoice processing, Document parking, Outgoing payment, Reporting
• Tested SAP FICO related Reports (Accounts Receivables, Accounts Payables, GL etc.,)
• Worked with Test Manager on Test Estimations and Test reports
• Worked closely with the automation team in locating the areas where Selenium automation scripts are required
• Used Share point tool extensively to upload, maintain, analyze Requirement documents and Test documents
• Attended the scrum meetings every day to discuss the status / progress of the ongoing testing, functionality issues relating to product back log items, defects with other team members
• Interacting with the Business team to discuss the revenue creating 3rd party ads, google ads on the website and their placement on the site and tested to verify that they are as per requirement
• Developed SQL queries for the RDBMS Oracle
• Tested the web site on the Mobile devices like Androids , Tablets , IPad , IPhone etc.,

Environment: Windows 7.0, Unix, Site core, Microsoft TFS, MTM (Microsoft Test Manager), Selenium, Java, SQL, MS office, SOAP UI, XML, Share point, SAP FICO (AP,AR, GL), Business Objects, Agile

Confidential, Walnut Creek, CA

Sr. QA

Responsibilities:

• Created test plans by analyzing the Business Requirements and System Requirements of the application
• Worked closely with Application Architects, Business Analysts, and Project Managers to discuss and collect business requirements
• Analyze eWIC system and create test cases for the project using HP Quality Center/ ALM(11.0)
• Reviewed Functional Requirement Specifications and created test cases based on test scenarios drawn from functional requirements eWIC test execution of test scripts from HPQC (ALM) on IBM 4690 system
• Supported Retail certification conducted by the State Agencies.
• Tested all POS (Point of Sale) peripheral functionality in the eWIC benefit program environment
• Worked on controllers to create & Test various POS scenarios of eWIC benefits (Relating to membership card, Debit/credit/EMV Card (Euro pay, MasterCard and Visa), gift card/EBT card etc, various discount coupons like store/Manufacturing coupons, Sales Tax calculations and other contents of the receipt etc.) on IBM 4690 system
• Tested various POS scenarios relating to sales and Non-sales transactions, miscellaneous tab functionalities, electronic tender options like Card payment, check payment, Cash, Manager’s key functions, EFT Confidential, returns etc.,
• Familiar with transaction involving Apple wallet, Google pay etc.,
• Experience on the POS back office Report generation, assigning operators with different roles to the Confidential etc.,
• Tested the navigation on the e-commerce site and ensured that users are able to access various sections of the site easily, along with a quick link back to the shopping cart
• Tested application in AS 400 environment
• Tested the checkout process (Payments) and key features of the ecommerce site developed in Dot net environment.
• Tested SAP Interfaces relating to AR, AP, CRM modules and POS data integration into SAP modules
• Tested e-commerce site Customer login & registration features and the flexibility to quick check out without entering billing and payment details again on return back to the site
• Responsible for System testing, Regression Testing, Adhoc testing, Functionality testing and UAT Testing for POS functionalities and SAP module (AP,AR,SD, IS- Retail) functionalities
• Experienced in working with Selenium tools like Selenium IDE, Selenium RC, and Selenium Web Driver, JUnit, Eclipse and preparation of automation test framework
• Share Point tool has been used to upload various Test documents like Test plan, Test strategy, Test case doc etc.,
• Developed SQL Queries on RDBMS Oracle to test the correctness of data.
• Extensively involved in weekly/daily Defect Review and Test Execution Status Meetings to discuss/explain the defects with development team

Environment: Windows XP, 7.0, IBM 4690, Oracle11, SQL, TOAD, RTM, JIRA, Unix, Dot net, ecommerce, AS 400, MS Office, SAP FICO-AP,AR,GL, CRM, IS-Retail, SOAP UI, HP Quality Center(ALM) 11.0, Agile, Java, Selenium, Version one

Confidential, Atlanta, GA

Sr. Test Analyst /BA

Responsibilities:

• Reviewed, Analyzed the Business Requirement Document (BRD) and Functional Requirement Document (FRD) to understand customization needs for Sun Trust multiple Products combined with multiple subsidiaries, discounts, fees, and pricing options.
• Involved in Performing Backend Testing, System testing, Integration Testing Exploratory Testing, Regression Testing, Functional Testing, UAT Testing.
• Performed functional testing of the Web services using SOAP UI 4.6
• Developed positive and negative test scenarios and test data based on the business requirements and Product/ Program specifications.
• Familiar with Bank payments like Cash Payments, Paper Based Payments like Checks, Demand Drafts, Payment Orders or Banker's Checks, Card Based Payments like Credit Card, Debit Card, Electronic Payments and Remittances like: Electronic Funds Transfer Internet Banking like Mobile Banking including Cash Management & related applications
• Developed potential end-to-end test cases for purchases and Refinance, FHA and VA Loans
• Performed integration testing to check the data/ information flow with interfacing 3rd party application like Credit Report, Flood Certification, Appraisal, GFE, LE and all other documents.
• Extensive knowledge of Software Testing Life Cycle (STLC) including Test Planning, creating estimates, Test Execution, Bug Tracking, Analyzing and Reporting.
• Expert in using the Test Management tool HP ALM/QC for requirements, Test cases, Defect life cycle, reports etc.,
• Expertise in developing Test Plans, Test Scripts, Test Cases, Test requirements and Testing standards.
• Executed test scripts, logged and tracked defects using ALM 11; reported deviations from specifications.
• Developed test plans, manual and automated test scripts for user interface, functionality, system and ad-hoc testing
• Strong experience Testing the applications on mobile devices like Androids, I phones, I pads, Tablets etc.,
• Developed and executed test cases for the bank’s Customer Relationship Management (CRM) tool
• Developed SQL queries as part of migration from Oracle Reports to Business Objects
• Tested Business Objects Reports and verified that the Reports captured the data accurately
• Created and executed SQL scripts for test data creation and maintenance

Environment: Windows, Oracle 10g, Requisite Pro, TOAD, SQL, MS Office, QTP, SOAP UI, HP Quality Center (11.0) ALM, AGILE, UNIX, OBIEE, SAP (CRM), Business objects

Confidential, MA

Sr. QA Analyst (UAT)

Responsibilities:

• Working closely with Business Analysts on ambiguities in the FRDs.
• Responsible for writing the Test Cases and Test Scenarios based on the Functional Requirements and Use Case documents and documenting them in TFS/ MTM
• Developed and executed Test cases using TFS/MTM relating to various scenarios of the NCR POS systems that includes Sales & returns transactions, different modes of electronic P ayments like Check / Cash / Gift card / Debit & Credit Card (Visa, Master, Amex, EMV Card, gift certificates, store credits etc.,
• Extensively used Visual Studio Team Foundation Server (TFS), Microsoft Test Manager (MTM) as a main tools of SDLC
• Extensively tested various POS scenarios relating to Manufacturer’s coupons, discount coupons, competitor’s coupons etc., and Tested special functionalities like use of Manager’s key, Non- sale Transaction keys like Training etc.,
• Responsible for execution of System, Regression, Functional, UAT, Batch Testing etc. on NCR POS system
• Tested the Application in Agile environment and attended scrum meetings every day for updates.
• Tested the features of e-commerce Shopping Cart like checkout process, display of the products selected by the customer with description, quantity, amount, subtotal, total and verified that the user is able to modify the number of items he wants to purchase etc.,
• Tested the navigation on the e-commerce site and ensured that users are able to access various sections of the site easily, along with a quick link back to the shopping cart
• Oracle Accounts Payables: Tested Oracle Accounts Payables module features like Configuration and Customization of Supplier master data, Supplier account groups, Invoice processing, Document holding, Outgoing payment, Reporting
• Tested Payables based invoices types like Standard, PO Price adjustment, Credit Memo, Debit Memo, Prepayment
• Tested the customized Oracle R12 reports relating to Procure to pay and supplier payments (AP)(Vendor Groups, Vendors Master data, Dunning Procedures, Parking Document, Payment Program Configuration, country payment, company code payment, bank selection)
• Handled Defect life cycle process independently and handled issues by interacting closely with Business Analysts, Developers, Performance Testers, end users and other members of the Team.
• Performed data integrity and data validation by writing SQL queries in TOAD for RDBMS Oracle.

Environment: Windows XP, UNIX, Oracle10g, AGILE, NCR POS, Oracle R12 AP, AR etc., QTP, Clear quest, Team Foundation Server (TFS) MTM, Ecommerce, HP Service Manager

Confidential, DC

QA Lead /Business Analysis

Responsibilities:

• Responsible for analyzing business, functional and IT requirement documents and prepare complete Test Plans including system and integration test plan, QA project plans and resource planning and allocation.
• Created test conditions/scenarios from the requirements and detailed test cases that would completely test the quality and reliability of the quarterly releases.
• Comprehensively Administered the Functional, Integration, Regression, Component And UAT.
• Extensively worked on SQLs to perform Back End Testing on Oracle with the help of TOAD.

Environment: Windows XP, XML, Oracle 10g, VB, SQL, TOAD,SAP FICO, DB2, QTP, Clear Quest, Share point, Requisite pro.

Confidential, Herndon, VA

Senior Tester

Responsibilities:

• Worked extensively MBS (Mortgage Based Securities), Whole Loans, GFEE, Securities.
• Test effort estimation, Test Plan, Regression testing, opening, testing and closing the tickets, preparing High Level Documentation and Use cases.
• Involved in Performing Backend Testing, System testing, Exploratory Testing, Regression Testing, Integration Testing, Functional Testing, UAT.
• Worked closely with the developers, Business Analysts etc. in the Defect Life Cycle Using Clear Quest.
• Requirements Analysis, Verification and Validation, Test Suite Development, Exploratory test execution, Scripted test execution and knowledge sharing
• Written SQLs with help of TOAD to Perform the Back End Testing on Oracle.

Environment: Windows, Oracle, Requisite Pro, TOAD, SQL, MS Office, Quality Center, Clear Quest, Share Point, Crystal Reports