OBJECTIVE:

To obtain a position which allows me to utilize my analyst, management and people leadership skills for successfully growing along with the organization.

PROFESSIONAL SUMMARY:

Innovative, results - oriented, highly motivated business/systems analyst with excellent technical / functional understanding; offering 14 yrs. of IT experience supporting Financial institutions, Manufacturing, Education and Healthcare industries..

CORE COMPETENCIES:

• Software Development Life Cycle
• Offshore & Distributed Delivery
• Cross Functional Expertise
• Team Leadership & Communication
• Process Excellence & Optimization
• User Story / Test Case Creation

STRENGTHS:

• Critical thinking skills to define process and approaches where ambiguity exists
• Analytical skills to approach any problem and analyze for quick solution,
• Strategic thinking always anticipating the coming challenges.
• Team player seeking win/win for all parties (People Management)
• Customer focused to achieve results through trust, direction & vision. (Business Demand)

TECHNICAL SKILLS:

JIRA, ALM, Oracle 11g, DB Visualizer, Java based applications, EPI, Sail Point, SQL, PL/SQL, Windows XP, Snipping Tool, Confluence, Pegasus, Python, Microsoft Office Professional (Outlook, Word, Excel, Visio, Access) .

PROFESSIONAL EXPERIENCE:

Confidential, Nashville, TN

Systems/QA Analyst

Responsibilities:

• Analyzed High level Design, Attended Developers Meetings as per their developing functionality I created Test Plans, Test Cases as Per Business requirements.
• Created Test Cases and executed in JIRA and ensure all the Test related documents to be uploaded on Box File, Uploaded on Confluence for feature references.
• Performed different types of testing like Functional, Integration, Regression, End to End, Interface and User Acceptance Testing, Black box Testing, System Testing.
• Testing the web sites of Confidential Applications using the checklist, which includes broken links, Missing images and Information.
• Involved into manual testing and Pre-Release testing of the module of the application.
• Tested in Alpha (Dev), Beta (UAT) and Production Environment and ensure its working in all three environments without any Issues.
• Some of the functional areas tested are:
• Tested multiple websites in different browser combinations like Google Chrome, IE, Firefox, Safari on Mac and sometimes On Gadgets like IPAD and I Phones.
• SQL queries were written and executed to check the database integrity.
• Test multiple screens and report navigation functionality to ensure it meets requirements.
• Log issues, prioritize and escalate the same with developers based on timelines.
• Regression Testing is performed after application enhancement is complete or issues are resolved.
• Facilitate status calls with cross functional teams including development team, business and PMO as needed to achieve project goals timely and effectively.
• Facilitate and attend daily scrum meetings, weekly status meetings and publish weekly status reporting in the right format to the executive management.
• Some business areas/applications worked on and supported are:
• Protection of Minor:App to support VU child programs during Summer/Fall/Spring breaks.
• PeopleSoft HR Payroll Application and merge tool
• PBX Pager - 3rd party pager forward management tool
• Access VU to EPI: Access VU is a system to create VU Identity, Email id, Student ID Card, Student and Employee security badges data ensuring the same data is been saving on Enterprise Person Index Application.
• Sail Point: Cloud based Identity Governance and management tool

Sr QA Analyst

Confidential, Franklin, TN

Responsibilities:

• Using agile methodology for testing of Embrace health and wellness platform for various commercial clients.
• Executing Test cases to manage implementation and migration of Embrace member web portal (MWP), WBC and Clinical Information Systems (CIS) application modules for various clients.
• Updated QA Manager with results of test cases execution and defect resolution status using ALM and any project change requirement requests prior to build and deploy to Production environment.
• Participated in weekly meetings with Project Management and Development team regarding status of testing effort to meet project deployment deadline.
• Coordinated with application release management team regarding all deployment activities.
• Involved in various different projects like ECP, NEO Project.
• Involved in Performance Testing Move to QA and Automation of Performance Testing Scripts.
• Performed different types of testing like End to End, Interface and User Acceptance Testing.
• Experience in working with Health Care web based applications like MWP, WBC (Member Web Portal, Well Being Connect), and PEGA PRPC. •
• Extensive working experience in Smoke, Functional, Regression, testing involving CRM and BPM packages of PEGA PRPC.

Environment: Soap UI, Load Runner, ALM, PEGA PRPC, Oracle 10g. SQL, PL/SQL, Windows XP, Snipping Tool, SharePoint, Microsoft Office Professional (Outlook, Word, Excel, Visio, Access)

Team Lead/ QA Analyst

Confidential, Nashville, TN

Responsibilities:

• Analyzed High level Design, Client & Server Design Documents and created Test Plans, Test Cases as Per Business requirements.
• Map requirements, create test cases execute and track the same in Quality center
• Performed different types of testing like Functional, Integration, Regression, End to End, Interface and User Acceptance Testing, Black box Testing GUI Testing, System Testing.
• Performed GUI Testing, Functional Testing, Regression Testing, User Acceptance Testing, System Testing
• Developed test execution plan describing important details regarding how the test sets need to be conducted, organized, and executed. Extensively Performed UAT (User acceptance Test) Support.
• Work with Developers, Business Analysts, and Project managers to achieve project goals timely and effectively.
• Involved in creating and maintaining the Requirements Traceability Matrix (RTM) and the Testing Matrix/Inventory to track the Testing process.

Quality / System Analyst

Confidential, TN

Responsibilities:

• Maintained requirements, Test scenarios and Test cases in RequistePro and Clear Quest Rational Tools.
• Actively involved in Reference System Testing.
• Actively involved in Managed care plan Testing.
• Creation and Execution of test cases.
• Create test results in a crystal report format and add test step screenshots.
• Creation of defects and tracking it till the closure.
• Actively participated in the MCP internal team meetings and Team Meetings.
• Involved in analyzing user requirements for application enhancements and preparing testing specs.
• Maintained requirements, Test plans and Test cases in Rational Tools.
• Prepared test plans, test cases for manual and automated testing and enhancements for each release.
• Prepared test data based on requirements and performed positive and negative testing.
• Involved in validating major releases by running the system tests and regression tests for GSL and maintaining the defect tracker database.
• SQL queries were used to retrieve data from table and to perform back-end testing.
• Well versed in DB2 Terminology and DB2 SQL Queries.
• SQL Queries Creation for Defects, Test Cases and Test Scenarios in CQ.
• Status Reporting and Timekeeping

Environment: Requisite Pro, Rational Manual Tester, Clear Quest, Clear Case, UNIX, Oracle 9i. SQL, PL/SQL, PowerBuilder, Windows XP, SnagIt, SharePoint, Microsoft Office Professional (Outlook, Word, Excel, Visio, Access)

Quality / System Analyst

Confidential, TN

Responsibilities:

• Testing the web sites of Florida Healthy kids using the checklist, which includes broken links, Missing images and information.
• Involved into manual testing and Pre-Release testing of the module of the application.
• Testing the websites in various Browser combinations.
• Tested the functionality, User Interfaces and Data base Testing.
• Checked different conditions in XML and validate the data according to the conditions.
• Reviewed Use Cases to find out the gaps among flow of events and actions.
• Performed Functionality Testing Using Selenium and also involved in Performance Testing using Web Performance Suite.
• Performed Business Functionality, Navigation and Validation test of the application
• The front-end application was checked against the back-end using TOAD.
• Used TOAD to write SQL queries to execute and to check the database integrity.
• Manually executed functionality of each screen to monitor proper navigation of different screens in the respective applications.
• Reporting of the Defects into the Defect Tracking Tool using BUGZILLA
• Escalated issues to developers and verified fixes.

Environment: Java 5.0, Springs 2.0, Struts 1.2.9, Unix Solaris 10.2, XML, WINDOWS XP, Tivoli for Batch job Schedules, Oracle 10g, TOAD, Mesilla firefox use for Selenium IDE Scripting for Automated Tool, Web Performance Suite.

QA Analyst/ Tester

Confidential, Charlotte, NC

Environment: Manual Testing, Web Services, Java, C++, Test Director 8.0, Quality Center 9.0

Responsibilities:

• Card holders may prepay and use their underlying MasterCard account to register for prepaid use via Website and get a discount (in this case the Paypass device is solely a taken allowing access) or
• Cardholders may automatically start participating by using the card at the turnstile without first Registering and pay last Price.

Environment: OS390, Cobol, JCL, CICS, DB2, UNIX, Quality Center.

QA ANALYST/ TESTER

Confidential, Los Angeles, CA

Environment: Manual Testing, J2EE, JAVA, JSP, Web Services, XML, HTML, SOAP, LINEX JAVASCRIPT, and DB2.

QA Analyst/ Coordinator

Confidential, Newark, DE

Environment: Quality center, J2EE, Java, JSP, Web Services, HTML, JavaScript, VBScript, Oracle, COBOL, JCL, CICS, DB2, File Aid, QMF, SPUFI, I.E 6.0, Netscape 7.1, and Visual Source Safe 6.0.