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Sr. Project Test Manager Resume

SUMMARY:

Dynamic, Relational, and Result - Driven IT leader is seeking a leadership position in Software Development, Project Management, and Quality Management that creates values, efficiencies, and transformation to the organization by leveraging new ideas, capabilities, and technologies.

TECHNICAL SKILLS:

  • Salesforce and Salesforce Lightning including Reporting and Einstein Analytics
  • ORACLE RMB (Revenue and Billing) and RMB A
  • HP ALM, SpiraTeam, SquishList, UFT, and Knowledge in Selenium
  • SDLC Waterfall and Agile Methodologies (CSM)
  • Testing Automation Frameworks - Test Driven Development (TDD) and Behavior Driven Development (BDD)
  • Auto (Personal & Commercial), Home, Property, Liability, Package, Umbrella, Disability, and WC
  • Term, WL, UL, VUL, Annuity, DI, and LTC
  • Web application testing, Data Warehouse testing, Mobile testing, and Digital testing
  • Knowledge in SAFe Agile Framework, DevOps, Artificial Intelligence, and Machine Language
  • Knowledge in Microsoft Dynamics 365

EXPERIENCE:

Confidential

Sr. Project Test Manager

Responsibilities:

  • Responsible for reviewing business requirements and functional specifications to understand the functional and technical requirements
  • Develop and writes test plans by analyzing business requirements and engaging with project team members and subject matter experts as necessary
  • Manages testing process with business users, identifying the testing team and setting up a testing schedule and testing activities
  • Verifies the team has all the necessary resources to execute the testing activities (Integration, System, Security, Performance, and UAT)
  • Takes on all responsibilities of test planning
  • Prepares the status report of testing activities
  • Aligns with customers on testing approach
  • Updates program manager and clients regularly about the progress of testing activities
  • Introducing new Testing and Automation Tools (AutoRabit, qTest, JIRA, BDD Automation framework, and BrowserStacks)
  • Assess current testing Process and identify opportunities for improvement

Confidential

Vice President (Program Test Manager)

Responsibilities:

  • Responsible for building Program Test Plan and Test Strategy for Oracle Billing Management & Revenue implementation for the foundation release
  • Multiple phases of Test Planning (Integration, System, Functional, Parallel Billing, Performance, Regression, and User Acceptance Testing)
  • Estimation, Timeline, Budget, and Resource Planning for Testing
  • Establishing an SLA (Service Level Agreement) and Key metrics for the Leadership Team
  • HP ALM (Application Lifecycle Management) Admin for the program

Confidential

ITS QA Manager

Responsibilities:

  • Functional/Department Manager
  • Coaching, Mentoring, Team selection, Budgeting, and Resource Planning
  • Performance Evaluation
  • Quality Management & Process Improvement
  • Responsible for planning and managing a large size Testing Portfolio ($3 Mil annual budget) in FSO (Financial Services Operations) - Team size of 30+ (4 core, 5 Onsite Contractors, and 23 Offshore)
  • Transformational Projects, Regulatory & Compliance Testing, Keep the Light on, Security Upgrade, and Enterprise changes
  • Web application, Desktop, Mainframe
  • Partner with Internal customers and External vendors
  • Testing Team received CIO award for automation initiatives (Improved Testing efficiencies by 80% by automating Dividend Scale Change for Whole Life policies & Repeatable/Reusable process assets)
  • Team assessment and identifying gaps in skills and competencies (SWOT Analysis)
  • Testing Team transition from Projects & Support to ITS Organization
  • Building FSO Testing Roadmap
  • FSO Quality Metrics & Dashboard
  • Implemented Onshore/Offshore Model (cost effectiveness)
  • Establishing Program Quality Governance Structure and Team (Criteria and Go/No-Go Decision)
  • Participating in Enterprise release management
  • Assist in forming Test Center of Excellence (TCoE) by sharing Standard Dashboard and reusable templates

Confidential

IT QA Manager

Responsibilities:

  • Responsible for forming a new QA Testing Team, expanding to 25 + team members (2 Core, 2 Onsite Contractors, and 21 Offshore) to support corporate strategic projects and maintenance releases.
  • Functional/Department Manager for Testing
  • Coaching, Mentoring, Team selection, Budgeting, and Resource Planning
  • Managing Quality of Vendors Delivery located in China and India for a single end-to-end Policy Admin system interfaced with Billing and Claims modules
  • Reviewing and approving Test Strategy for 3 year program releases (multiple streams of releases)
  • Quality Governance (Gating Criteria and Go or No-Go decision) for Release Management
  • Regression Testing Automation based Data Driven framework and UFT
  • Web Application Testing and Data Warehouse Testing for P&C products
  • Delivered a Program with quality Product/Release and saved multi-million dollars

Confidential

IT Business Analyst

Responsibilities:

  • Responsible for gathering business requirements through Workshops and Interviews with the business stakeholders and leaders
  • Translating business requirements into Functional Specifications for IT Development Team
  • Writing Test Scenarios and Test Cases based on the requirements
  • Reviewing Test Cases with the Business and IT (Development, DBA, and Architecture)
  • Conducting System/Functional Testing and managing defects and issues
  • Planning, preparing, and conducting User Acceptance Testing
  • Conducting User training for new system and new modules
  • Production Support & Issue Resolutions

Confidential

Quality Control Analyst

Responsibilities:

  • Responsible for designing Testing Scenarios and Test Cases Based on the business requirements as a Test Lead and Delivery Lead
  • Review Test Cases and prepare Test Data for testing
  • Functional Testing - Test execution and defect reporting
  • Defect Management - Create defects and close until defects are retested and closed
  • Agile XP Development & Test-Driven Development (TDD)
  • Agile Testing for Web Applications
  • Knowledge in Life Insurance products and Annuities
  • AccessAllstate, eApplications, Termlife.com, Auto Quote from Allstate.com
  • Obtained Confidential (Certified Software Test Engineer) and CSQA (Certified Software Quality Analyst)
  • Earned MBA from Lake Forest Graduate School of Management

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