SUMMARY:

Dynamic, Relational, and Result - Driven IT leader is seeking a leadership position in Software Development, Project Management, and Quality Management that creates values, efficiencies, and transformation to the organization by leveraging new ideas, capabilities, and technologies.

TECHNICAL SKILLS:

• Salesforce and Salesforce Lightning including Reporting and Einstein Analytics
• ORACLE RMB (Revenue and Billing) and RMB A
• HP ALM, SpiraTeam, SquishList, UFT, and Knowledge in Selenium
• SDLC Waterfall and Agile Methodologies (CSM)
• Testing Automation Frameworks - Test Driven Development (TDD) and Behavior Driven Development (BDD)
• Auto (Personal & Commercial), Home, Property, Liability, Package, Umbrella, Disability, and WC
• Term, WL, UL, VUL, Annuity, DI, and LTC
• Web application testing, Data Warehouse testing, Mobile testing, and Digital testing
• Knowledge in SAFe Agile Framework, DevOps, Artificial Intelligence, and Machine Language
• Knowledge in Microsoft Dynamics 365

EXPERIENCE:

Confidential

Sr. Project Test Manager

Responsibilities:

• Responsible for reviewing business requirements and functional specifications to understand the functional and technical requirements
• Develop and writes test plans by analyzing business requirements and engaging with project team members and subject matter experts as necessary
• Manages testing process with business users, identifying the testing team and setting up a testing schedule and testing activities
• Verifies the team has all the necessary resources to execute the testing activities (Integration, System, Security, Performance, and UAT)
• Takes on all responsibilities of test planning
• Prepares the status report of testing activities
• Aligns with customers on testing approach
• Updates program manager and clients regularly about the progress of testing activities
• Introducing new Testing and Automation Tools (AutoRabit, qTest, JIRA, BDD Automation framework, and BrowserStacks)
• Assess current testing Process and identify opportunities for improvement

Confidential

Vice President (Program Test Manager)

Responsibilities:

• Responsible for building Program Test Plan and Test Strategy for Oracle Billing Management & Revenue implementation for the foundation release
• Multiple phases of Test Planning (Integration, System, Functional, Parallel Billing, Performance, Regression, and User Acceptance Testing)
• Estimation, Timeline, Budget, and Resource Planning for Testing
• Establishing an SLA (Service Level Agreement) and Key metrics for the Leadership Team
• HP ALM (Application Lifecycle Management) Admin for the program

Confidential

ITS QA Manager

Responsibilities:

• Functional/Department Manager
• Coaching, Mentoring, Team selection, Budgeting, and Resource Planning
• Performance Evaluation
• Quality Management & Process Improvement
• Responsible for planning and managing a large size Testing Portfolio ($3 Mil annual budget) in FSO (Financial Services Operations) - Team size of 30+ (4 core, 5 Onsite Contractors, and 23 Offshore)
• Transformational Projects, Regulatory & Compliance Testing, Keep the Light on, Security Upgrade, and Enterprise changes
• Web application, Desktop, Mainframe
• Partner with Internal customers and External vendors
• Testing Team received CIO award for automation initiatives (Improved Testing efficiencies by 80% by automating Dividend Scale Change for Whole Life policies & Repeatable/Reusable process assets)
• Team assessment and identifying gaps in skills and competencies (SWOT Analysis)
• Testing Team transition from Projects & Support to ITS Organization
• Building FSO Testing Roadmap
• FSO Quality Metrics & Dashboard
• Implemented Onshore/Offshore Model (cost effectiveness)
• Establishing Program Quality Governance Structure and Team (Criteria and Go/No-Go Decision)
• Participating in Enterprise release management
• Assist in forming Test Center of Excellence (TCoE) by sharing Standard Dashboard and reusable templates

Confidential

IT QA Manager

Responsibilities:

• Responsible for forming a new QA Testing Team, expanding to 25 + team members (2 Core, 2 Onsite Contractors, and 21 Offshore) to support corporate strategic projects and maintenance releases.
• Functional/Department Manager for Testing
• Coaching, Mentoring, Team selection, Budgeting, and Resource Planning
• Managing Quality of Vendors Delivery located in China and India for a single end-to-end Policy Admin system interfaced with Billing and Claims modules
• Reviewing and approving Test Strategy for 3 year program releases (multiple streams of releases)
• Quality Governance (Gating Criteria and Go or No-Go decision) for Release Management
• Regression Testing Automation based Data Driven framework and UFT
• Web Application Testing and Data Warehouse Testing for P&C products
• Delivered a Program with quality Product/Release and saved multi-million dollars

Confidential

IT Business Analyst

Responsibilities:

• Responsible for gathering business requirements through Workshops and Interviews with the business stakeholders and leaders
• Translating business requirements into Functional Specifications for IT Development Team
• Writing Test Scenarios and Test Cases based on the requirements
• Reviewing Test Cases with the Business and IT (Development, DBA, and Architecture)
• Conducting System/Functional Testing and managing defects and issues
• Planning, preparing, and conducting User Acceptance Testing
• Conducting User training for new system and new modules
• Production Support & Issue Resolutions

Confidential

Quality Control Analyst

Responsibilities:

• Responsible for designing Testing Scenarios and Test Cases Based on the business requirements as a Test Lead and Delivery Lead
• Review Test Cases and prepare Test Data for testing
• Functional Testing - Test execution and defect reporting
• Defect Management - Create defects and close until defects are retested and closed
• Agile XP Development & Test-Driven Development (TDD)
• Agile Testing for Web Applications
• Knowledge in Life Insurance products and Annuities
• AccessAllstate, eApplications, Termlife.com, Auto Quote from Allstate.com
• Obtained Confidential (Certified Software Test Engineer) and CSQA (Certified Software Quality Analyst)
• Earned MBA from Lake Forest Graduate School of Management