SUMMARY:

• Project Manager and Senior Quality Assurance Analyst with 25+ years of experience in the Information Technology industry and a Master’s degree in Electronics Engineering, seeking a new opportunity.
• Extensive experience leading global cross - functional teams through all phases of complex technical projects from inception through completion to ensure project delivery on time and within budget.
• Well-developed skills defining project scope, establishing project budgets, scheduling deliverables, mitigating risk, managing vendors, negotiating contracts, delivering progress reports, and building strong relationships with all stakeholders.
• Dedicated leader with outstanding communication skills and a demonstrated ability to launch award-winning products and strengthen brand identity for a diverse selection of organizations.
• Proven track record of success developing and implementing processes, procedures, systems, and internal controls through the use of methodologies to strengthen operations, increase productivity, reduce costs, enhance customer satisfaction, and deliver satisfactory business outcomes.
• Experience with full Systems Development Life Cycle (SDLC) including delivering BA artifacts associated with each SDLC phase.

AREAS OF EXPERTISE:

• Project Life Cycle Management
• Project/Program Management
• Quality Assurance
• Software Development Life Cycle
• Development Methodologies
• Process Improvement
• System Development
• Leading Cross-Functional Teams
• Budget Management
• Team building and Leadership
• Database Management
• Risk Management
• Enterprise Implementations
• IT Strategy and Planning
• Vendor Management
• Overseas Development
• Defining Business Requirements
• System Migrations

TECHNICAL SKILLS:

Application & Tools: Citrix, MS Office (Access, Excel, Word & PowerPoint, Outlook, Project), JIRA, Internet/Intranet technologies, IP, TOAD, ODBC, VISIO, DataLoader, Markview (170 Systems), FormScape, HP QC, QTP and Lotus Notes

Languages: SQL*Plus, PL/SQL, Java, HTML, Perl, ASP, .NET, VB and VBA

Operating Systems: Windows XP, 2000, NT 4.0, 95/98, UNIX (Solaris 8, AIX & SCO) & Novell

Oracle Products(10.7 - R12): ERP - (HR, AP, AR, GL, FA, CM, Purchasing, Projects, INV, I Expense & Order Management), E B Tax, R11i System Administration, RMAN, Oracle Financial Analyzer (OFA), Discoverer Plus, FSG’s, Developmental tools, Oracle ADI, Oracle Enterprise Manager, Flexfields & Workflow.

Databases: Oracle 7, 8, 8i, 9i & 10g, MS SQL and MS Access

Software & RDBMS: MS Project (Expert), MS Office (Word, Excel, Access, PowerPoint) Oracle, SQL Server

Systems: Windows, Unix, Linux

Methodologies: Agile, Waterfall, Full Software Development Life Cycle

PROFESSIONAL EXPERIENCE:

Project Manager/Sr. QA Analyst

Confidential, Arlington, Texas

Responsibilities:

• Manage multiple S/W Dev. projects; evaluate progress and quality, resolve issues, and take corrective action.
• Manage technical teams; articulate project scope, translate business needs into technical terms, prepare work breakdown structures (WBS), and instill shared accountability for achieving project milestones.
• Track project deliveries using project management tools.
• Manage resource and capacity planning for all the projects.
• Replaced ineffective project tracking spreadsheets with improved project planning, weekly release, and workflow processes utilizing JIRA to manage the team's backlog.
• Exposure to SDLC and its integration with QA methodology.
• Working experience in a fast-paced Agile / Scrum environment.
• Create customized dashboards for the teams.
• Developing application by customizing fields, permission and workflow
• Plan, develop and deploy change management initiatives for technical implementation including productivity software, systems, technical application and hardware release.
• Facilitated User Acceptance Testing (UAT), ensuring that all errors were tracked and reported to development and management teams.
• Develop reports on project progress and communicate relevant information to superiors.
• Track and resolve critical issues to minimize project risk factors.
• Develop quality assurance standards and processes and manage quality improvement activities.
• Ensure compliance to the System Development Life Cycle and/or Project Delivery Framework target levels.
• Create and manage the day-to-day schedule to successfully test software releases.
• Conducting system testing by creating real time test environment along with the test data
• Coordinating with development and support teams for solving performance issues.
• Collaborated with development and QA teams to plan project sprints, monitor workflow and make timeline adjustments as needed using JIRA.
• Resolve project issues including staffing shortages, tactical matters, scope creep, and divergent user needs.
• Prepare daily status and weekly progress reports, requirements traceability metrics (RTM), and defect logs.
• Designed the roll out strategy for the technical functional requirements on the project.
• Supported development and software assurance quality assurance to ensure optimal progress and product stability

Project Manager - Sr. QA Analyst

Confidential, Richardson, Texas

Responsibilities:

• Responsible for end-to-end delivery of the product
• Understood and analyzed requirement documents along with the Use Cases and prepared test scenarios covering all requirements of the application.
• Support Test instances of AS400 applications prior to user testing (testing includes both standard functionality and custom extensions).
• Resolved numerous project issues including staffing shortages, tactical matters, scope creep and divergent business and user needs.
• Utilize Microsoft Project to plan project initiatives, communicate goals and provide continual updates on progress.
• Managed the operational, financial and technological aspects of projects based on time-lines and work plans.
• Worked in a contracting position to manage the software testing department staff and schedules, improving processes and procedures to effectively test software for the business department.
• Designed test cases for all test scenarios and mapped with requirements and use cases to validate the test coverage
• Designed UAT test scenarios based on the business process flows
• Defined and designed integrated test cases for integration testing
• Develop and execute SQL queries to extract testing data.
• Automated User Account, User Login functionalities
• Identified the Performance bottlenecks in application response and suggested the appropriate solutions which helped in improving the performance of the application
• Defined the testing process at organization level and documented the process.
• Identifying the area of impact in each integration and running regression cycle based on the need
• Conducting system testing by creating real time test environment along with the test data
• Coordinating with development and support teams for solving performance issues.
• Involved in various documentation tasks such as daily status reports, weekly progress reports, Requirements traceability Metrics (RTM) and defect logs.
• Responsible for creating test bed for the application with valid and invalid data covering all positive and negative test scenarios.

Project Manager/Business Analyst

Confidential, Arlington, Texas

Responsibilities:

• Investigated and researched local businesses for state licensing purposes
• Resolved numerous project issues including staffing shortages, tactical matters, scope creep and divergent business and user needs.
• Researched and developed business processes along with materials for training curriculum.
• Prioritized and coordinated tasks to complete projects within deadlines.
• Coordinate internal IT projects ensuring that implementations are ready as required by client deadlines.
• Utilize Microsoft Project to plan project initiatives, communicate goals and provide continual updates on progress.
• Mediated between client, community members, city and county planning departments, and law enforcement agencies to ensure communication flow and resolve concerns
• Monitoring project risks and scope to identify potential problems and proactively identifying solutions
• Monitoring vendors, staff and team performances
• Delivered and communicated critical business solutions in a project environment by analyzing and developing detailed business requirements, designed specifications and training requirements

Oracle Financials Functional Project Manager - Business Analyst

Confidential, Dunwoody, Georgia

Responsibilities:

• Manage implementation of ORACLE applications software including requirements analysis, functional design, application setup, development and execution of test plans, staffing, cost control, and preparation of functional and desk documentation.
• Reviewing Bugs, Assigning the Bugs, Preparing Test Plans and writing Test Cases.
• Writing and executing test cases.
• Setup JIRA for Test Case Management
• Manage test environment for integration testing activities
• Streamline financial modules (AP, AR, GL, FA and CM) by modifying and making set up changes
• Developed reports using FSG and Discoverer after gathering reporting requirements
• Documenting all the information related to installation, setup, unit test and future process model of the project.
• Coordinate and orient technical (off shore) team members.
• Led and developed full scale project plans and executions.
• Defined the project scope of work, financial plan, its goals and delivery - Managed all aspects of the project business plan and budget.
• Monitored projects on an ongoing basis, evaluating progress and quality, managing issue resolution process and taking corrective action as necessary via standard project reporting methods
• Delivered and communicated critical business solutions in a project environment by analyzing and developing detailed business requirements, designed specifications and training requirements
• Performing weekly reviews of the work plan with the Management Team and the Project Team to update the work plan with the completed and in progress tasks, and evaluating the remaining work.
• Responsibilities included contacting clients, validating setup criteria, training clients on the new system and managing stakeholder expectations.
• Integrate with legacy ERP systems, and in-house solutions for common treasury and cash management services.
• Study of current business processes, future business flows and identification of gaps and workarounds in order to provide an integrated information system solution to meet the business needs of the company.
• Developed strong relationships with all key stakeholders and constituents, displaying ability to influence and negotiate as required regardless of clients’ geographical location.
• Business Requirements Mapping for General Ledger, Accounts Receivable and Accounts Payable modules.
• Responsible for the compilation, prioritization and solution of users’ requirements.
• Developed Analysis of documents (RD 20, RD50), solution design document (BR30) and closed the processes with Gap analysis (BR 10) then converted it to setup documents (BR.100).
• (BR.100); establishing the set-up of the Oracle General Ledger, Oracle Payable, Oracle Fixed Asset and Cash Management
• Acts as second line support to the customer.
• Conducts training to the end user on means of operating the implemented system.
• Conducting end user training sessions for system users.

Business Analyst

Confidential, Miami, Florida

Responsibilities:

• Manage implementation of ORACLE applications software including requirements analysis, functional design, application setup, development and execution of test plans, staffing, cost control, and preparation of functional and desk documentation.
• Coordinate and maintain client relationships
• Lead local market users through workshop sections to identify and understand business requirements;
• Managed to create project plans, timelines, task lists and documentation to support group of 4 consultants;
• Delivered and communicated critical business solutions in a project environment by analyzing and developing detailed business requirements, designed specifications and training requirements
• Organized & executed weekly statuses team meetings to discuss project activities and deliverables;
• Presented monthly project status to stakeholders, project sponsors and senior management;
• Implement and setup financial modules (AP, AR, GL, FA and CM) by performing set ups
• Setups includes Multiple set of Books, Translation and Revaluation, Multi Currency, Multi Languages, etc.
• Developed reports using FSG and Discoverer after gathering reporting requirements
• Documenting all the information related to installation, setup, unit test and future process model of the project.
• Conduct and Support User Testing and Training including interfaces.
• Coordinate and orient technical (off shore) team members.
• Support end-to-end process testing of Oracle Financial applications prior to user testing (testing includes both standard functionality and custom extensions).

Oracle Business Analyst

Confidential, West Palm Beach. Florida

Responsibilities:

• Implement and setup financial modules (AP, AR, GL, FA and CM) by performing set ups
• Setups includes Multiple set of Books, Translation and Revaluation, Multi Currency, Multi Languages, etc.
• Conducted business gathering for the implementation followed by support and training
• Developed reports using FSG and Discoverer after gathering reporting requirements
• Documenting all the information related to installation, setup, unit test and future process model of the project.
• Conduct and Support User Testing and Training including interfaces.
• Develop dataloads for new implementations including responsibilities, menus, profile options, etc.
• Coordinate and orient technical (off shore) team members.
• Support end-to-end process testing of Oracle Financial applications prior to user testing (testing includes both standard functionality and custom extensions).
• Acting as Project Lead for projects by evaluating user and departmental requests, gathering business requirements and preparing Oracle Change Request documents

Oracle Business Analyst

Confidential, Tampa, Florida

Responsibilities:

• Global AP Support coordinator (R12)
• R12 Implementation Team member (AP, FA,GL, CM and I Expenses) for EMEA
• Performed Business gathering (processes & reporting) and documenting, along with performing setups
• Resolve tickets pertaining to Markview, Kofax and GL
• Perform Sys Admin functions for Markview and Kofax
• Participate on SR calls with Oracle
• Assist co-workers in LATAM (AP & GL) R12 implementation and provided training.
• Act as a strategic partner between the user community and the technical applications development staff.
• Create the documents with all the information related to installation, setup, unit test and future process model of the project.
• Support end-to-end process testing of Oracle Financial applications prior to user testing (testing includes both standard functionality and custom extensions).
• Managing internal Tickets (Open items) for the listed applications by working with end-users, our hosting vendor and/or Oracle Support.

Oracle Business Analyst

Confidential, West Palm Beach, Florida

Responsibilities:

• Create the documents with all the information related to installation, setup, unit test and future process model of the project.
• Conduct and Support User Testing and Training.
• Provided analysis, design, installation, and rollout of Oracle Financials modules along with Sys admin responsibilities
• Develop dataloads for new implementations including responsibilities, menus, profile options, etc.
• Act as a strategic partner between the user community and the technical applications development staff.
• Assist in the development of new customizations in design, documentation, testing and training.
• Support end-to-end process testing of Oracle Financial applications prior to user testing (testing includes both standard functionality and custom extensions).
• Defined reports requirements followed by development of Discoverer and FSG reports
• Acting as Project Lead for projects by evaluating user and departmental requests, gathering business requirements and preparing Oracle Change Request documents
• Involved in Implementation, business process design and improvement of the existing processes

Business Analyst/PM

Confidential, Tampa, Florida

Responsibilities:

• Provided analysis, design, installation, and rollout of Oracle Financials modules 11i - GL, AP, AR, CM, FA & I Expenses.
• Assisted in upgrading from 11i to R12 AP, AR, GL, FA, CM and I Expenses by performing setups and testing interfaces.
• Install and assist with testing of new application releases, enhancement requests, and bug fixes
• Develop dataloads for new implementations including responsibilities, menus, profile options, etc.
• Provide after-hours support, especially during month-end closing including Bank Reconciliations.
• Setups included Multi Language, Multi Reporting Currency, Multi Organization
• Coordinated and lead the entire phase of the project which included initial operations analysis, business process re-evaluation, testing, training, conversions, customizations and documentation and implementation of modules
• Addressed operational problems, concerns, and questions posed by users
• Create the documents with all the information regarding install, setup, unit test and future process model of the project.
• Coordinate and conduct user meetings to establish user requirements and issues.
• Conduct and Support User Testing and Training.
• Develop and coordinate test plans
• Bug vetting & preparing status reports.
• Reviewing Bugs, Assigning the Bugs, Preparing Test Plans and writing Test Cases perform system, unit, acceptance, regression and functional/performance testing on dozens of applications using both automated and manual testing methods
• Act as a strategic partner between the user community and the technical applications development staff.
• Provide input to management on setting broader implementation goals.
• Assist in the development of new customizations in design, documentation, testing and training.
• Support end-to-end process testing of Oracle Financial applications prior to user testing (testing includes both standard functionality and custom extensions).
• Translate business requirements into system definitions and solutions.
• Acting as Project Lead for projects by evaluating user and departmental requests, gathering business requirements and preparing Oracle Change Request documents
• Managing internal Tickets for the listed applications by working with end-users, our hosting vendor and/or Oracle Support.

Systems/Business Analyst

Confidential

Responsibilities:

• Coordinated and conducted user meeting to establish user requirements and issues
• Coordinated Period and Year end activities.
• Conducted 11.5.10 (AP, AR, GL, CM & FA) Upgrade impact analysis and testing.
• Implemented and supported AP, AR, GL, FA, CM and I Expense
• Prepared functional designs and specifications for reports and interfaces.
• Assisted in developing, streamlining and standardizing business processes and business flows.
• Assisted Project Manager in developing project plans.
• Production support to 35,000 users
• Analyzed business needs & priorities, determining alternative architectures and recommending different designs and methods that are most cost effective, user friendly and meets ministry guidelines.
• Utilize tools to assist clients to meet their reporting queries.
• Gathered business requirements and manage the deployment to users. Provided training and support for users in various departments to use Discoverer and how to utilize data output.
• Provided Tier III technical support for Financial applications, Discoverer reports and Interfaces.
• Assist management in resolving issues with data quality.
• Provide expertise to the Systems Testing, Ministry Verification & Integration Testing.
• Validate and update the training materials on an on going basis.
• Conduct user training.
• Test applications, configured internal systems to replicate and analyze client application issues.
• Analyze issues pertaining to balancing accounts, discrepancies and general business flow issues.
• Applying best practices of governmental financial processes while conducting testing.
• Conduct various type of testing functional and technical testing.
• Trained staff on Oracle Applications Desktop Integrator to automate budgeting uploads and journal entries.
• The reporting tool was both client/server and web based, enabling end users to access data on a real time basis for analysis.
• Conducted business analysis to compare OFA, ADI and Discoverer for ad-hoc reporting and budgeting

Information Management Coordinator/Analyst

Confidential

Responsibilities:

• Developed technical platform to perform business needs analysis and business cases to streamline process.
• Conduct evaluations of business needs & priorities, determining alternative architectures and recommending different designs and methods that are most cost effective, user friendly and meets ministry guidelines.
• Liaise with clients to gather business requirements and resolving technical issues; provide alternative solutions and recommendations to clients.
• Conduct user workshops and training.
• With technical clients groups established application test processes and methodologies enabling technical problem resolution
• Create scripts in SQL to manipulate data and create various objects.
• Coordinated, Planned, rolled out and managed resource for ministry wide solutions project.
• Provided technical support for Financial applications and Interfaces to the customers.