OBJECTIVE:

A challenging and rewarding consulting position in Workday HCM/Benefits/Recruiting/HRIS.

SUMMARY:

• Sound and proven record of Human Resources implementation and operations in fast pace environment.
• Efficient, detail - oriented, highly organized, highly collaborable team environment.
• Expert tester.
• Strong analytical and problem solving skills, functional expert in HRIS systems.
• Workday HCM expertise, specialized Global HR, Recruiting, and Benefits. Certified in Workday HCM and Workday Benefits.
• Deep Understanding of employment laws, US benefits laws.
• Implemented US and Global HCM systems (~100 Confidential projects and 10 Workday implementations).
• Provided post-production support using ServiceNow, SharePoint applications. Managed Workday Updates.

PROFESSIONAL EXPERIENCE:

Sr. Workday Functional/Test Lead

Confidential, Honolulu, HI

Responsibilities:

• Workday Benefits Functional role, including reviewing configuration requirements, business processes, testing, prepare data workbook, EIB. Prepared high volume conversion data up to 50,000 records.
• Configure and tested complex Benefit eligibility rules for week-rolling hours, retiree survivor health plan, medicare elections, age reductions, COBRA, EOI, Flex Credits, Wellness Credits, Passive Events, Open Enrollment, etc. in addition to on-going benefit processes.
• Wrote all positive and negative functional and integration test scenarios.
• Loaded Affordable Care Acts history data, validated, and tested all ACA Measurements.
• Partnered with HR, Absence, and Payroll teams to perform all phases of testing including integrations.
• Assisted in cutover, catch-up transactions, audits. Provided production support after go-live.

Sr. Workday Global HCM/Recruiting

Confidential, Sunnyvale, CA

Responsibilities:

• Led various HRIT projects: Converted acquired sites from Brazil (2015), Japan (2016), Europe (2016/2017), onto Workday Global HCM, Compensation, Recruiting system.
• Led business requirement gathering and functional design from organization structures to configuration, designed business processes/workflow to fit local HR and Payroll requirements. Performed all Workday HCM and Recruiting configuration ongoing and enhancements to support global workforce.
• Configured Onboarding business processes and all required employment documents. Rolled out Onboarding to US, Canada, and European countries in phases. Configured Recruiter roles.
• Configured Internal and External Candidate sites.
• Refined Recruiting business processes after go-live, created candidate notifications/alerts.
• Configured Candidate Applicant flows and Job Requisition Approvals.
• Configured/supported HCM Global security, updated roles for each acquisitions.
• Coordinated with the HRIS team to perform system test and Users Acceptance tests.
• Performed businesss object language translation from English to Brazilian Portuguese and to Japanese.
• Provided functional support to the Integration team to test downstream systems.
• Performed data map/loads HCM/Recruiting data using Enterprise Integration Builder (EIB).
• Assisted with Compensation Production Clean up on Bonus plan, Period Salary Plan, Allowance plan, Commission plans, Compensation Grades, and Compensation Grade Profiles with specific rules.
• Configured eligibility rules for all Compensation Plans including the Period Salary for Brazil and Colombia.
• Provided production support to global HCM and Recruiting modules.
• Managed production support incidents using ServiceNow. Led three Workday Update releases.

Sr. Functional Benefits Lead

Confidential, Oakland, CA

Responsibilities:

• Work with Oracle Partner consultants and offshore team to implement Confidential 9.2.
• Configured Benefits programs, eligibilty rules, event rules, Open Enrollment, COBRA, retro processing, ACA, and all supporting benefit tables.
• Assisted with conversion data mapping, interface designs, testing, and training.

Sr. Workday Functional Consultant

Confidential, Sunnyvale, CA

Responsibilities:

• Reviewed benefit plans, groups, eligibility and enrollment event rules. Refined business processes to fit client’s business needs and workflow.
• Assisted users to test all US benefit administration scenarios to manage qualified event changes, evidence of insurability, COBRA, passive events, dependent/beneficiary, and employment changes.
• Configured and tested Workday Open Enrollment processes and rules. Rolled out the first Benefits Annual Enrollment for all employees.
• Worked closely with the Workday Partners and the integration team to test benefit vendor interfaces.
• Created Cut-over procedures for ADP-Workday deployment.
• Assisted with Compensation testing.

Workday HCM Test Lead

Confidential, San Jose, CA

Responsibilities:

• Managed Systems Integration Testing phase including planning, test execution management, defect management, and support the Integration project team.
• Designed and managed Sharepoint Test database to house over 1500 test cases.
• Worked with Workday functional and technical team members.

Sr. Business Consultant

Confidential, Pleasanton, CA

Responsibilities:

• Play functional lead role in Workday implementation projects.
• Led 5 full life cycle implementation of Workday HCM Projects from requirements to go-live.
• Configured benefit plans, groups, eligibility, enrollment event rules, and passive events. Desgined business processes to fit client’s business needs and workflow.
• Assisted users to test all US benefit administration scenarios to manage qualified event changes, evidence of insurability, COBRA, passive events, dependent/beneficiary, and employment changes.
• Worked closely with IT and the integration team to design and test benefit vendor interfaces.
• Configured and tested anual Open Enrollment processes and tested vendor integrations.

HCM Workday Project Manager

Confidential, Foster City, CA

Responsibilities:

• Managed an agressive Workday global implementation, include risk assessment, and issue resolutions
• Worked with the HRIS and support team to provide data to Workday to load with validations.
• Coordinated designs with all 3rd party vendors that Workday will integrate with such as ADP, JobVite, Host Analytics, Financial systems, and all US Health Benefit vendors.
• Designed a SharePoint website for the HCM Project to house all Project documentation, Project tasks.

Senior Functional Benefits Consultant

Confidential, Winona, MN

Responsibilities:

• Performed requirement analysis of current Base Benefit plans. Assisted client to plan for adding Ben Admin and eBenefits rollout.
• Managed project time line and coordination with HR, Payroll, and IT team members.
• Conducted training to the Benefit team of the Confidential Ben Admin/eBenefits modules.
• Configured the eligibility rules, event rules, and enrollment self service text to fit current and future business rules. Asissted and guided team to test the modules.

Sr. HCM Functional Consultant

Confidential, Menlo Park, CA

Responsibilities:

• Led fit/gap analysis sessions on all HR modules for a Confidential 9.1 Re-implementation Project
• Prototyped designs and created proof of concepts
• Wrote functional design documents
• Performed HR configurations and conversion mapping
• Worked closely with business users, created to-be process flows.

HRIS Manager

Confidential, Scarborough, Maine

Responsibilities:

• Assisted client to build out and development of HRT/HRIS department
• Defined roles and responsibilities of the HRT team
• Defined Inputs, process flows and phases for inputs (i.e. requirements gathering, solutioning, functional design, and test strategy)
• Defined Testing Strategy, QA/Audit strategy and tools, train new QA team members on HR and Confidential functional modules: HR, Benefits, and Employee Self Service.

Sr Benefits Functional Lead

Confidential, Phoenix, Arizona

Responsibilities:

• Performed business analysis duties to support HRIS operations, focused on the Benefits operations.
• Wrote and executed Benefits test scenarios for the Confidential upgrade 8.9 to 9.1 project, in the areas of Event Maintenance, Open Enrollment, Benefit audits, benefit vendor interfaces. Partnered with developers to debug data/configuration and to recommend resolutions.
• Tested and validated results for hundreds of Confidential Benefits queries which replaced the legacy reporting from 20 MS Access databases. Utilized SharePoint to track test execusion and defects/resolutions.
• Wrote detail business process documents and trained users.
• Identified risks and process gaps and provided recommended solutions for best practices and process improvements.
• Maintained functional project tasks to roll up to the overall Project plan.
• Retrofitted all Benefits Queries to Confidential 9.1 version and tested with new configuration.

Sr HR Consultant

Confidential, Oak Hill, Virginia

Responsibilities:

• Led business requirement gathering sessions for Recruiting modude.
• Performed fit/gap analysis on Confidential Core HR, Recruitment using Talent Acquisition Management (TAM), Candidate Gateway (CG) modules.
• Wrote functional design documents and collaborate with the Offshore Development team.
• Created test plans and performed functional user test executions, tracked issues and resolutions.

Manager, Benefits Systems Administration

Confidential, Alameda, CA

Responsibilities:

• Managed a high-performanced team of 15 staff and 5 contractors.
• Operated the HR operation in a shared services environment to process the high volume and complex Human Resources employment changes from hire to retire/termination and every change in between.
• Managed external vendors and business partners to deliver high project results for a call center.
• Provided functional business support to 4 conversions to bring Legacy HR systems from 11 regions to one Confidential 8.8 HRIS system. Team deliverables and project tasks included business requirement gathering, fit/gap analysis, test case creation, test execution, and deployment.
• Led various system customizations to enhance the Confidential Benefits Administration operations; the latest design was to automate ben admin event reprocessing to save half a million dollars annually.
• Played a functional role and stake holder on the Upgraded project from Confidential 8.8 to 9.1.

Human Resources Operation Manager

Confidential, Alameda, CA

Responsibilities:

• Formed a brand new department with the Human Resources Service Center when Confidential started to integrate all HRIS systems to Confidential 8.8.
• Built processes and structure for operation from scratch, I had conducted several interviews to hire the top talents for both regular and contracting work.
• Created new processes and structure in place and staffed a top performance team, while constantly managed the on-going HR operations. Created team assignment and strategic planning for HRIS.
• Led team design of Ben Admin day-to-day event maintenance processes, processed and reprocessed flagged events, performed event coordination, ran hundreds of audit queries weekly to look for benefits events that need correction.
• Led team validation of all benefit configurations (1000 eligibility rules, 50,000 event rules, 200 benefit programs) to ensure events are calculated correctly on daily Event Maintenance and annual Open Enrollment.
• Partnered with IT on designing the complex leave accrual batch processes to accelerate leave plan enrollment process.
• Participated in planning and sign-off of testing every monthly and quarterly system enhancements.

Senior HCM Quality Engineer

Confidential, Pleasanton, CA

Responsibilities:

• Frequently recommended process improvements to the product quality group to better serve the need of application testing.
• Worked closely with the Confidential HCM Development team to design, test, and delivered the 8.9 release in December 2003. Co-managed all Benefits product bundle fixes and escalated incident testing to ensure quality fixes posted to Customer Connection website timely.
• Coordinated the effort of bringing the Offshore Solution Center team up the speed of understanding the application. Trained the Offshore resources on Confidential functional products.
• Developed 8.9 new Benefits features test procedures using TestDirector. Managed consultants to perform System, Platform, and Functional Upgrade test cycles.
• Performed regression and upgrade tests on current supported releases of 8.8, 8.3, and 8.1. Lead the QA team on new Compensation products. Managed project and worked closely with the Workforce Compensation Solutions Development team.
• Was responsible for ensuring the Test Requirements were documented based on design.

Senior Professional Services Consultant

Confidential, Pleasanton, CA

Responsibilities:

• Played a lead role in many HR/Benefits implementation projects where I provided project directions to team consultants.
• Managed several very complex Confidential Human Resources, Benefits Administration, and Employee and Manager Self-Service implementations and upgrades for large and mid-sized companies with diverse industries.
• Involved in Global Human Resources systems roll out (HP, Cisco, 3Com)
• Assisted numerous customers go live with all releases 2.0 through 9.1.
• Managed over 50 implementations at customer sites. Provided best practices and recommendations to project managements and executive sponsors. Facilitated meetings, conducted demos, and conference calls to lead business requirements gathering sessions.
• Implemented several complex Benefits flexible and cafeteria plans, including identifying creative ways to calculate flex credits to meet requirements without modifying the software.
• Performed many functional Fit/Gap analysis and recommend vanilla and custom solutions to customers. Worked on Core HR modules, Benefits, with understanding of North American Payroll modules.