Test Strategist Resume

SUMMARY:

Seasoned IT professional with over 15 years industry experience with multiple IT roles such as managing Quality Assurance teams, both in house and offshore; business requirements gathering; use cases; risk management and prioritization; data analysis and metrics (KPI) development.
Strong leadership and communication skills.
Focused on continual process improvement and innovation, which are designed to identify and create operational efficiencies.
Experienced liaison between technical and business teams.
Excellent interpersonal, collaboration, and problem solving skills.
Strong understanding of software development life cycles and Business Analysis practices.
Able to multi - task in fast-paced energetic environments.
Certified Scrum Master, Scrum Alliance.

TECHNICAL:

WORK EXPERIENCE:

Confidential

Test Strategist

Responsibilities:

Develops test strategies, scenarios and test plans based on high-level project business requirements (HP ALM).
Reviews detailed test cases created by test execution team.
Leads data setup effort involving multiple teams.
Envisions end-to-end, performance and regression testing requirements.
Leads offshore functional test execution team on prioritization of testing; tracks and monitors progress.
Reviews test results; mentors functional test execution team throughout the test life cycle.
Supports UAT and business reviews for project sign-off.
Provides metrics and reports status to project managers and other project stakeholders.
Liaison with various stakeholders including functional test teams, development, environment and configuration teams, SMEs and business owners in a fast paced release cycle.

Confidential, Delaware

C3PM Test Manager

Responsibilities:

Facilitates communication between functional test teams, UAT test teams, subject matter experts, team leads and line business associates in order to drive project goals and completion.
Facilitates Test Objective Summits throughout the development life cycle, and refinement of testing requirements.
Responsibilities include: Refining project requirements via objective summits, documenting traceability of requirements, test objectives and change controls to test scripts; creation and monitoring of metrics for test script creation, execution, and progress against estimates; Tracking defect creation and resolution (HP ALM); maintaining Service Level Agreements and adherence to SDLC process; develop reporting metrics for Executive Leadership.

Confidential, Delaware

Quality Assurance Steward/ Test Lead

Responsibilities:

Senior quality member of infrastructure-focused project teams.
Success metrics are based on system stability, availability, recoverability and performance for large corporate projects with direct customer impact, including integration with Google Wallet, Confidential, upgrades of enterprise hardware, software, and infrastructure of business critical systems.
Project engagement includes participating in requirements definition sessions, and oversight of auditable project deliverables, adherence to SDLC processes.
Role was responsible for creation of test plans and scenarios (System, Integration, UAT, Disaster Recovery), test case and data review, and risk assessment management (HP ALM). Reported to business stakeholders on project status and risks.

Confidential

Sr. Quality Assurance Lead

Responsibilities:

Managed small project teams to develop testing, risk management strategies, test cases, and traceability for various corporate initiatives (HP Quality Center). All measured projects were deemed to exceed 93% of defects found prior to release. Played an active role in the requirements gathering phases, education of stakeholders in order to build in quality from project inception.
Initiated development and reporting of key performance indicators for department in order to gauge process improvement. Created metrics designed to measure QA team against industry standards, and to highlight areas targeted for improvement. These metrics were reported to the SVP of Information Technology.
Projects included federal 1098 filings, data conversions for both acquired and divested portfolios using FTL, and web front end updates.

Confidential

Quality Assurance Lead

Responsibilities:

Managed small teams to develop test strategies, test cases, and risk management plans. Implemented replacement of inventory management/supply chain software package, designed to work as a limited ERP system. Project execution involved coordination with business owners, analysts, development teams, offshore testing resources, SOX compliance oversight, and multiple projects using the same test environment.
Contributed to development of formal SDLC process, development of test plan and test strategy documents. Adapted manual methodology to a newly adopted testing tool (HP Quality Center) and managed in-house and contract resources for testing analysis.

Business Analyst

Confidential

Responsibilities:

Stepped into abdicated role as Business Analyst for key IT project that involved the update of all systems used to record customer orders, create vendor purchase orders, and track inventory. Evaluated scope and impact of project, conducted workshops and interviews with all users, defined functional requirements, and created business requirements documentation (BRD) including use cases and mock-ups. Facilitated agreement between business and development users.

Confidential

Sr. Quality Assurance Manager

Responsibilities:

Managed all testing of e-commerce storefront, CRM tools and fulfillment processes, including assisting with developmental unit testing, functional testing, usability testing, systems integration testing, regression testing, UAT, and data mining. Just-in-Time climate required the utmost flexibility due to daily updates and promotions designed to maximize profitability of the company.
Continuous integration environment requiring tight collaboration between business, development, testing, and configuration management in order to effectively manage pace of change.
Evolved the QA department from a single user to a cohesive team of testers. Responsible for hiring decisions and team growth.

Confidential

Senior Quality Assurance Engineer

Responsibilities:

Managed team of testers, lead testers, and technicians including a mix of staff, hourly, and temporary employees. Scheduled all projects into the QA Lab while maintaining full staff utilization and minimizing costs.
Worked with project managers to evaluate scope for all projects entering QA in order to understand product features, craft a testing strategy, and determine staff requirements.
Directed setup and maintenance of a QA Lab. Determined hardware, software and networking configurations, including use of LAN, dial-up connections, and a wireless Airport (802.11B) network.