SOFTWARE QA STAFF ENGINEER Resume

HARDWARE/SOFTWARE SKILLS:

WORK HISTORY:

Confidential

SOFTWARE QA STAFF ENGINEER

Responsibilities:

Personally researched and successfully reproduced several high visibility field issues and subsequently verified effective fixes for them.
Familiarized myself with the documented requirements and system specifications for many features, including 4k Live and Dynamic Ad Insertion, in addition to the ones I test leaded on.
Creation of test plans and comprehensive test cases for Confidential features that I was test lead on. Test cases were designed to verify correct functionality and ensure reliability of the feature and also capture any regressions of the features in future national releases.
Provided level of effort estimates for Change Requests and New Features
Helped with testing effort and coordination on high priority Confidential features, including Addressable Ads, Dynamic Ad insertion. 4K VOD, and 4K Live.
Experienced testing in many different types of environments, including the standalone Bitstream environment, “Chaotic” End 2 End environment for testing Head End releases, GenieGo mobile application environment, and especially the Confidential production environment.
Reported about 800 bugs that have been resolved as fixed and verified closed in Hx2x and HMC JIRA databases
Aggressively and continually followed up with other teams to ensure non - Confidential software issues affecting Confidential testing were addressed and also followed up with contractor testers to ensure critical tests were executed and executed properly

Confidential

MOBILE GAMES AND APPLICATIONS QA TESTER

Responsibilities:

Assigned as lead tester for projects during Pre-Alpha, Alpha, and Beta testing, which were the first critical production phases of the software release cycle.
Extensive experience in functionality and regression testing, usability testing, ad-hoc testing, and technical requirements testing.
Logged over 4,400 defects across 49 databases.
Extensive working knowledge with a SQL-based database program used to store defects. Entered a lot of simple query scripts every day.
Regularly performed critical tests on applications in accordance with defined standards for each phone service carrier. (i.e Confidential -Mobile, Confidential & Confidential, Sprint, and Verizon).
Regularly exercised descriptive and technical writing to clearly communicate all relevant and important information about defects.
Filled out many reports daily on a timely basis, including "End of Day" reports, "End of Project" reports, and carrier standards analysis reports.

Confidential

PC TECHNICIAN

Responsibilities:

Established a centralized network in Confidential ’s Lakewood office
I have been commissioned by Confidential a few times to fix many computer related, printer related, and network related problems. Fixed printer problems frequently.
Fixed Confidential ’s virus-ridden personal computer and made it usable again so that he could add it to his Lakewood’s computer network.
Created a network drive that is used by all computers to update information on a database program used for tracking patients Confidential the orthodontic office.
Made numerous software upgrades and hardware upgrades on all computers, including installing anti-virus software, installing various other software applications needed on the computers

Confidential

GAME QA TESTER (QUALITY ASSURANCE)

Responsibilities:

Tested all functions and features on a game called “Slime Rocket” for a six week long project.
Proofread and verified much of the game’s text and wrote up many text bugs in concise language.

Confidential

WEB PAGE DEVELOPER

Responsibilities:

Created an informational web site for an orthodontic office.
Undertook the programming and design aspects of creating the web site.
Developed a contact form section for the website that is used by visitors and potential patients to ask questions or set up an appointment.