SUMMARY:

• Seeking a challenging position as a Test/Quality Engineer/Operations Manager.
• Lean Manufacturing and Continuous Improvement Six Sigma Green Belt Certified, Black Belt in progress
• Lead 5S and Kaizen LEAN projects such as MRB and WIP reduction
• Knowledge and Experience of LEAN concepts and drive for continuous improvement
• Used Minitab and statistical quality data to develop and implement program quality plans and programs
• Ensured products conform to customer and regulatory standards
• Reviewed, analyzed and reported on non conforming quality issues related to manufacturing assembly, processes, and or mechanical/electrical systems
• Investigate and find root cause for quality issues/problems and develop disposition and corrective actions for ongoing or recurring quality issues or discrepancies.
• Interfaced with manufacturing, engineering, customer, supplier/vendor to ensure requirements are met
• Recommended corrective actions for internal departments and suppliers regarding disposition of non conforming material and or modifications to process, test, and or tooling
• Hands on with computer and networking technology
• Supported the manufacturing and testing of Medical devices such as: RF Generator (high blood pressure treatment), Aesthetic and Pain Therapy (wrinkle treatment handpieces), skin rejuvenation handpieces, Compact IV Pole and Console.
• Hands on with network devices and work stations
• Hands on with UNIX/Linux admin and Confidential IOS operating systems
• Experienced with Lab/R&D and Manufacturing Testing
• Managed 5DX, Flying Probe, In Circuit Test, Board Functional and System Functional Tests. Managed Board and System Functional Tests in RF, Telecommunications, Medical, and Avionics Technology Industries
• Hands on with Tcl/Expect and Shell Scripting
• Designed, Implemented, and Supported Test Networks
• Designed and Assembled/Configured/Supported Test Fixture/Equipment and Tooling/Jig (Hardware Fabrication and Software Installation)
• Experienced with test equipment such as DVM, oscilloscope, network analyzer and signal/traffic generators
• Worked closely with suppliers to design, fabricate, and qualify test equipment/fixture/tool
• Maintained and supported web portals - installation, configuration, upgrade, troubleshooting, and ongoing maintenance
• Supported and maintained systems and servers (blades) including installation, configuration, upgrade, troubleshooting, and ongoing maintenance
• Maintained and supported network infrastructures including installation, configuration, upgrade, troubleshooting, and ongoing maintenance
• Generated Reports and Test Plans using Framemaker
• Supported MRP systems
• Worked on multiple various projects and interfaced with different internal project teams and departments
• Developed Engineering Test and Manufacturing Processes for New Product Development
• Developed and Wrote Test Plans/Cases with Word and FrameMaker (Experienced with technical writing)
• Wrote/Generated and Executed/Performed IQ, OQ, and PQ Medical Protocols and Reports in accordance to FDA and company guidelines/policies and procedures (Maya Covidien, Myoscience, Solta, AMO, Cepheid)
• Executed/Performed New Product Design Verification (Functional) Testing
• Executed/Performed Blackbox Manual Testing from Test Plans/Cases
• Documented Engineering Test Procedures and Results/Reports in accordance to FDA/regulatory requirements and company guidelines/policies and procedures
• Generated and Reported Test Results/Reports for executed test cases
• Filed, Prioritized bug and Verified bug fixes into tracking defect database
• Designed and Supported Test Automation
• Configured and Troubleshooted networks using snoop and tcpdump
• Trained test operator/technician and supervised test engineers
• Escalated and resolved issues to Production Directors, VP of Operation, customers, and others as required
• Demonstrated planning and leadership skills
• Self-motivated team leader with the ability to lead and sustain improvement activities
• Excellent organizational, communication (written and oral) and presentation skills Oversee, plan and prioritize department activities and resources
• Developed, deployed, and sustained effective processes to ensure maximum utilization of material and people resources
• Ability to multi-task and manage multiple projects
• Worked with support departments (HR, Safety, Quality, Production Scheduling, Engineering, Maintenance and others) to deliver a quality and timely product
• Developed a responsive manufacturing organization with clearly defined authority, responsibility, and goals.
• Provide support to all levels of employees and monitor the workplace for compliance with safety requirements and practices
• Achieved and maintained open communication between employees and management
• Excellent responsiveness and customer focus
• Experienced recommending and initiating corrective actions
• Successfully deployed repair operations to the repair depot for workstations and networking equipments resulted in bringing in annual revenue of $1 million for the company
• Assisted in driving down DOA (Dead On Arrival) rates for field replacement parts from 10% to less than 1% saving the company $1 million annually
• Filed over 1000 defect or bugs found in development testing which resulted in better software quality releases
• Recommended manufacturing, process, and testing solutions on quality issues to customers resulting in savings of 10% in annual costs
• Increased test capacity to help increase throughput, meet customer demands and revenue
• Successfully managed over 6 different accounts resulting in quarterly revenues of $30 million
• Hired and managed over 100 employees and maintained the same number of employees during my management

EMPLOYMENT:

Confidential, El Segundo, CA

Software Validation/Quality Assurance Test Engineer

Responsibilities:

• Perform System Testing of STBs, Satellites, LNBs, SWMs, satellite dish setup, installation verification, software downloading, tuner registration/deregistration (partial/full), SWM FW upgrades/downgrades, SWM power cycling (hardware/software), STB software downgrades/upgrades, STB tuning, signal integrity and strength, poll/tuner stress testing, SWM (single wire multiswitch) Functionality
• File, reproduce, and verify bug fixes using JIRA
• Maintain linux and windows test equipments
• Monitor and drive resolutions for System Test failures
• Work with Development Team on Test Failure Trends/Failure Analysis for resolution
• Test and process improvements via automations

Confidential, San Jose, CA

Production Test Manager

Responsibilities:

• Ensuring ontime delivery and with good quality of products to customers
• Manage up to 100 Test Personnels including Test Engineers, Test and Debug Technicians, and Test Operators
• Monitor and Drive resolutions for low Test Yields for Board Level and System Test
• Work with Test Engineers on Test/MFG Process Improvements, providing Test Quotes, and Improving Overall Yields
• Work with Production Team on Test Failure Trends/Failure Analysis and work with customer and suppliers for resolution

Confidential, San Jose, CA

Test Engineering Supervisor

Responsibilities:

• Interface with customers on all test issues, functions, and requirements i.e power, network, floor space, gold equipments, training, workstations to support new test setup
• Monitor Test Yields for board level and system test
• Work with Test Engineers on Test Process Improvements, providing Test Quotes, and Improving Yields
• Work with Production Team on Test Failure Trends/Failure Analysis and work with customer and suppliers for resolution

Confidential, San Jose, CA

Sr Test Engineer (Functional and System Test Support)

Responsibilities:

• Timely resolve test and product related issues affecting production
• Investigate and find root cause for issues and top defects affecting test yields and capacity
• Manage day-to-day operational aspects of product functional and system test support
• Support, reduce and manage the bonepile in production
• Generate weekly reports on test yields and test/product issues
• Drive, initiate and implement continuous improvement plans to enhance test yields, cycle time and product quality
• Provide Development Team feedbacks on product related issues observed at functional/system test for hardware and software improvements

Confidential, San Jose, CA

IOS Test Development Engineer

Responsibilities:

• Lead in New Feature Testing projects for Confidential IOS WAN technology
• Designed and Executed Manual Black Box Testing for New Features in Confidential IOS and Confidential IOS Licensing
• Created and implemented New Feature Test Plans
• Build and maintain New Feature Testbeds
• Filed bug and verified bug fixes
• Developed and supported automation scripts
• Hands on experience in TCP/IP environment
• Hardware and software setup and integration

Confidential, San Jose, CA

Manufacturing Test Development Engineer

Responsibilities:

• Designed test processes, created test procedures, and developed test automation scripts for manufacturing
• Worked with design team on software/hardware failures
• Evaluated ATM platform diagnostic coverage and isolation
• Define manufacturing test requirements

Confidential, Mountain View, CA

Member of the Technical Staff / Manufacturing Engineer / System-Network Admin/Support

Responsibilities:

• Designed, installed and integrated TCP/IP networks and served as System/Network Administrator

Confidential, San Jose, CA

Manufacturing Engineer / System-Network Admin/Support

Responsibilities:

• Design, install, configure, and debug network, hardware and software operating systems to support production

Confidential, Milpitas, CA

Program Manager / System-Network Admin/Support

Responsibilities:

• Installed, maintained, and troubleshoot SUN OS, TCP/IP networking systems