SUMMARY:

• Dynamic Techno Functional and QA certified professional in the field of Information Technology wherein the knowledge of QA & Test Management abilities gathered set to attain quality services and solutions. Hands on, goal oriented QA Lead with keen analytical and problem solving skills focusing client needs and business development.
• Possess 12+ years of experience in IT industry with expertise in Functional Testing & Test Management and exposure to Automation Testing.
• Subject Matter Expert in IBM Sterling, IBM B2B, Catalog Manager, SAP SuccessFactors, PeopleSoft, Mainframes Testing and POS terminal
• Domain experience in e - Commerce, HR, Airline, Transportation, Banking, Finance and Retail
• Strong knowledge on key QA Processes and Methodologies
• Experienced in leading QA professionals across teams
• Experienced in Agile / Scrum Methodology and Implementation
• Experienced in various Testing Phases - Unit Testing, Integration Testing, Regression Testing, System Testing and User Acceptance Testing
• Strong understanding of SDLC / STLC and its phases
• Excellent experience in writing SQL queries and Database validation
• Experienced in Test Management and Functional Test Tools - Microsoft Test Manager, Visual Studio - Team Foundation Server, HP QC, Team Track and IBM Rational Robot (RRAFS)
• Efficient in coordination between different teams within the project and accountable to key stakeholders
• Ability to work independently or in a team environment and effectively meet project deliverables on time

TECHNICAL SKILLS:

Operating Systems: Windows 2003, XP, Vista, Mainframes Z/OS

Test Management Tool: HP QC 10, Team Track, CMIS WebMicrosoft Test Manager 2013, Visual Studio

Ticket Tracking Tool: Maestro, Jira

Languages/Scripts: Visual Basic, J2EE, XML, VBA, UNIX shell scripting

GUI Tools: Forms and Reports 6i

Database: Oracle, SQL

ERP: PeopleSoft 7.5, 8.9, SAP SuccessFactors, Verint

Business Software: Sterling (IBM) 9.2, 9.4 - Console, Application Manager, Business Center, Sterling Call Center, SI B2B, Catalog Manager, BizTalk, Payment Gateway, Cyber Source, Accertify, Vendornet and SOM Client

Others: MTM, TFS, VSTS, UFT, Visual Studio, ALM, ETL, Data Warehouse, SQL, BACKEND, Cognos, Informatica, SQL, BI, BO, Business objects Business Intelligence, Microstrategy, SOAP, SOA, API, XML, as400 Mainframe, CICS, LISA ITKO, gherkin TDD BDD cucumber automation framework XML, SOAP, SOA, teradata clarity ppm Rest API Shell scripting VB script coded UI FIDDLER RALLY UNIX LINUX JIRA Equity, equities, Options, FOREX, Mutual Funds, Hedge Funds, trading, trade, Swaps, Swaptions, Futures, FRAs, Escrows, API, Risk management, wealth, securities, fixed income, Commodities, Mutual Fund loan, LOS, loan mortgage Origination, FX, FIX, Derivative Capital Market Asset Risk ACH SWIFT AML Wire transfer salesforce Device Anywhere, Perfecto Mobile, iOS Android mobile testing native Blackberry simulator emulator handset iPad ATG, Commerce, POS, ATM Credit Debit e-commerce mPOS, OMS, order management system, WMS, warehouse management system, cart Merchandizing PCI EMV PINPAD Supply Chain Logistics SEO PAS, Underwriting Reinsurer Reinsurance, Annuity, annuities, Casualty life insurance claims IRA PAS policy administration system retirement Guidewire EDI, MMIS, Medicare, Medicaid, HIX, ICD, 270, 271, 834, 835, 837 payer Claim processing enroll Provider Billing X12 Edifecs HL7 Part D Pharmacy Health Insurance Exchange HL7 facets QNXT X12 HIPAA EDIFACT CTP claims test pro AMISYS PowerMHS COB Manufacturing, Retail, Insurance, Airlines, Energy, Utility, Hospitality, Agricultural

PROFESSIONAL EXPERIENCE:

Confidential, TX

Sr. QA / QA Lead

Responsibilities:

• Conduct team meetings to ensure business and IT testing expectations are met, and test deliverables are traceable to business requirements
• Develop, manage and conduct testing strategies to support the implementation of workforce management (WFM) system
• Support the effort of creation of Master Test Plan, Detailed Test Plan, Test Cases and other testing deliverables via HP ALM
• Automation and Testing various interfaces - ShAArp HR, Workbrain, Compass, Employee Central, PATS (Performance Attendance Tracking System) for Verint application
• Participate as QA Lead to achieve the project goals
• Collaborate with developers and business analysts for deployments into the test, stage and production environments for Verint application
• Collaborate with developers and business testers in application testing, such as unit, system, regression, load and acceptance testing methods
• Prepare and analyze test results to aid in problem-solving and facilitate decision making
• Preparation of status reporting on testing metrics
• Log and track all defects identified during testing in HP ALM
• Coordinate release management per Agile processes

Environment: Verint, HP ALM 12.0, Agile

Confidential, Grapevine, TX

Sr. QA

Environment: IBM Sterling (Console, Call Center and Business Center), Catalog Manager, Sterling B2B integrator, SQL Developer, IBM WebSphere MQ Explorer, Microsoft Test Manager, DB2, Mainframe -AS 400, Accertify, Cyber Source and Payment Gateway

Responsibilities:

• Test Planning and Management including creating Test plans and defining the scope of testing
• Preparation of Effort Estimates for Test Design and Test Execution
• Risk Management (Monitoring and Tracking by providing mitigation and contingency plans)
• Co-ordination between Business and leading Onsite - Offshore and Automation Support
• Weekly Status Reports/metrics/dashboard generation to the Top Management
• Timeframe budget and test scenario creations by using Agile Methodology
• Testing of business logics, web applications, Sterling Console, Call Center, Business Center, Catalog Manager, Sterling Integrator and Oracle DB2
• Validation of End-to-End testing of various touch points - Order origination, Order Fulfillment, Order Settlement and Invoicing, Sales, inventory postings and Migration Testing orders
• Testing with API, XML’s request and response from BizTalk/TIBCO/IBM Sterling Integrator to ensure end to end data flow between different systems is working as expected
• Functional testing on PDP, Quick View, Add to Cart, Checkout, Account Settings, Ship and Bill To address, Billing (Cyber Source and Payment Gateway) and Taxes (Sabrix - 3rd party company)
• Functional Test Execution across multi-browsers and Mobile devices (Android and IPhone)
• Manage Defect triage meetings and assign it to the corresponding teams
• User Acceptance Testing with Business owners and management
• Shipping orders from Warehouse Management System (AS 400) and EDI generator for 3rd party items

Confidential, Richmond, VA

Sr. QA Analyst

Responsibilities:

• Understanding Business Stories and supporting the team
• Creation of Business Assurance Specification
• Involved in discussions with Agile and Business Teams to derive the Acceptance criteria for the sprint
• Preparation of Functional Test Cases and Regression Suite in QC
• Functional Test Execution across multi-browsers like IE, Firefox, Mac - Safari and Chrome
• Defect Management in QC
• Involved in Defect Triage Meetings
• Attending Daily QA stand up and Weekly meetings
• Providing continuous process improvement and recommendation to the existing approach

Environment: Java, CSS, HTML, HP QC 10, Agile / Scrum

Confidential, Charlotte, NC

QA Lead

Responsibilities:

• Leading QA efforts for the project
• Creation of Test Planning and Strategy documents
• Understanding functional requirements and supporting the team
• Preparation of Effort Estimates for Test Design and Test Execution
• Involved in discussions with Creative and Business Teams to derive the functional scope for the project
• Preparation of High Level Test Scenarios and Test Cases
• Creation of Traceability Matrix ensuring 100% test coverage
• Review and sign-off on test cases created by team member
• Functional Test Execution across multi-browsers
• Test Data Management and support for UAT
• Task allocation to the team
• Defect Management in QC
• Coordinating and managing quality efforts between SuccessFactors Dev team and Confidential
• Deriving Test and Defect Metrics
• Involved in Defect Triage Meetings
• Weekly status reporting to the key stake holders
• Providing continuous process improvement and recommendation to the existing approach

Environment: SAP SuccessFactors, HP QC 10, Agile / Scrum

Confidential

QA Lead

Environment: C#, .NET, Oracle, HP QC 9.2, Agile / Scrum

Responsibilities:

• Task allocation to the team
• Effort estimates for test preparation
• Preparation of Test Scenarios and Test conditions for the tickets and new SR’s and CR’s
• Review of test conditions and scenarios prepared by peer
• Execution of Test scenarios
• Test Cases execution in QC.
• Defect logging and Tracking in QC
• Daily Scrums on the progress of the ongoing iteration
• Involved in Retrospective Meetings
• Regular test Payroll execution for Hourly, Salaried, Weekly, Biweekly and Monthly population in different regions using Mainframes and PeopleSoft
• Fixing the test payroll errors

Environment: Mainframes Z/OS 1.8, PeopleSoft 8.9, PeopleSoft 7.5, PeopleSoft 8.0, AQT, Maestro and HP QC 9.2, Agile / Scrum

Confidential

Onsite Coordinator

Environment: VB, SQL Server, Windows XP, Win Vista, Agile / Scrum

Responsibilities:

• Preparation of Test Scripts for New Functionalities in Test Automation Rational Robot RRAFS and Review of Test Cases
• Preparation of Application Map
• Providing Technical support to the team
• Preparation of Traceability Matrix for effective test coverage
• Review of Test Scripts developed by the Team members
• Preparation of Traceability Matrix for effective test coverage
• Co-ordination between the Testing and Development team
• Consolidating all the Scripts and making it into a single file

Environment: J2EE, Rational Robot, Oracle DB, Windows XP, Agile / Scrum