Senior Quality Analyst Resume
Columbia, MD
SUMMARY:
- I have twenty - five years of experience in software testing covering all phases of software development life-cycle technology, including waterfall and agile scrum methodologies.
- During this time, I have designed, developed and executed test plans and test cases using manual and automated testing methods at various levels (unit, integration, system, user acceptance and production levels).
- This covers all phases, from requirements, testing to production deployment and maintenance for best quality software product delivery.
TECHNOLOGY AND METHODOLOGY:
Operation Systems: Windows XP, UNIX, Linux, AIX, Confidential Mainframe, Macintosh
Web Tools: HTML, XML, SOA Web Services, SOAP, Javascript
Databases: Oracle, Sybase, Informix, DB2, SQL, PL/SQL Developer, SQL Plus, Teradata
ETL: Data Warehouse, Informatica PowerCenter, Oracle OBIEE BI Publisher
Test Tools: HP Quality Center (QC), HP Application Lifecycle Management (ALM), Bugzilla, Rational Robot, Quick Test Pro (QTP), Unified Functional Test (UFT), SOAP UI, Team Foundation Server (TFS), Microsoft Test Manager (MTM)
Open Source: Selenium, FitNesse, DBFit, Eclipse, Jenkins, Hudson, Jira, Confluence, HipChat, TestRail
Desktop Tools: MS Office (Word, Excel, Power Points, Access), Matlab, Mathematica
UNIX Tools: UNIX scripting, ksh, bash, csh, sed, awk, nawk, gawk, perl, Tectia SFTP, Tectia SSH Terminal
Software Development: SDLC, PMP, CMMI 3, Water Falls, Agile SCRUM
Test Methods: Front-end/Backend Testing, Black Box/While Box Testing, Manual/Automated Testing
Test Phases: Unit, Integration, System, Quality Assurance (QA), User Acceptance Test (UAT), Independent Verification and Validation (IV&V), Production, Maintenance
Networks and Circuits: LAN, WAN, Fiber Optical Networks, Video Networks, Home Networks Management (HNM), BHR, STB, POTS, Fiber Circuits, DDS, T1, T3, Gigabit Ethernet, Optical Carrier, Routers, Switches
RECENT EMPLOYMENT HISTORY:
Confidential, Columbia, MD
Senior Quality Analyst
Responsibilities:
- Successfully completed all assigned tasks and delivered all supported Confidential HQR application software on schedule and within budget with best quality assurance of the product - defect free in production
- Completely followed CMMI and Agile processes standard for each assigned tasks and successfully completed all required program deliverables on time and within budget.
- Prepared test cases for each assigned task, completed peer review, loaded/executed test cases in QC/ALM, and managed defect life cycles. Worked with developers and business analysts to resolve the issues and track the defects to resolutions and all severity level 1 and 2 defects are fixed before deployment.
- Designed and developed complex Oracle SQL queries for test case execution and verification/validation of healthcare data and quality reports and verified/validated all test data met requirements.
- Designed and developed test scripts to generate required test data/files to simulate production data for QA and UAT testing purposes.
- Used PL/SQL Developer tool for database access and testing all assigned tasks for Confidential applications
- Used Tectia Secure File Transfer (sFTP) to load files for File Injection Process into HVBP UNIX server before loading into HVBP system for calculation and reporting purpose
- Used Informatica Power Center to run workflows to test Confidential /IPF ETL data extraction process. Loaded healthcare Confidential /IPF claim data from CMS IDR repository using Teradata DB tool into Confidential IPF systems for calculation and reporting purpose
- Used Oracle BI (Business Intelligence) Publisher tool to generate healthcare quality reports for HVBP and Confidential systems
- Prepared automation test cases using Unified Functional Testing (UFT) tool for IPF system to reduce testing time for IPF regression testing
- Participated and reviewed all assigned deliverable for requirements, user stories, requirement change requests, and functional specification with stakeholders and provided corrective and constructive feedbacks to improve quality and reduce program risk for all required artifacts.
- Participated in Peer Review with stakeholders and reviewed all deliverables for Requirement Traceability Matrix (RTM), Unit Test Plan (UTP), Deployment Plan (DPlan) and Operation & Maintenance (O&M) Manual to ensure all deliverables meet CMMI/Agile process standard and achieve best quality results.
- Attended the Daily Stand Up meetings for Agile Scrum process to touch upon the issues in Product Backlog for resolutions and daily updated status on Sprint Plans for each release.
- Supported IV&V and UAT testing for Confidential applications software with no defects found during IV&V and UAT test cycles for all Confidential applications involved
Confidential, Silver Spring, MD
Software Programmer & Analyst
Responsibilities:
- Reviewed release notes to develop test plan and test cases for regression and enhancement functionalities
- Generated all XML requests for all regression and enhancement testing based on lab data point verification and database search
- Collaborated with lab technician and developers for data point creation and test environment maintenance
- Performed testing for all regression and enhancement and provided test results and test metrics for each release
- Retested bug fixes to resolve code issues and environment issues encountered in system testing and user acceptance testing
- Coordinated and supported user acceptance testing with test data point generation and test environment maintenance
- Performed production certification and verification and delivered production release successfully
- Executed regression testing to diagnose circuit operations on various circuit configurations using corporate test and analysis software
- Performed end-to-end testing for network transport orders from upstream systems to downstream systems
- Conducted regression testing on XML Circuit Line Record orders through UNIX replay mechanism
- Performed ping test on CISCO Router and ALU Switch in Windows GUI environment
- Supported end-to-end regression alarm testing for Motorola Gigabit Passive Optical Network
- Documented and analyzed test results and provided test metrics and retested bug fixes for code issues
- Coordinated client testing and performed verification during production deployment from interface systems
- Developed requirement documentation by gathering info from clients for interface systems
- Created test plan, test orders and test scripts for SOAC (Service Order Assignment & Control) interface testing
- Reviewed defects and enhancements to develop test plan and generate test scenarios based on project scope and capacity
- Worked with clients to establish robust regression suites that cover all major business functionalities
- Performed full regression and verified all defects and enhancements for SOAC functionalities
- Maintained UNIX test environment for application servers and queue maintenance for SOAC testing
- Managed and worked with consultants to create UNIX scripts for data point searching tool
- Verified and validated line records for migrated data from Confidential mainframe legacy systems
- Developed test cases and executed test scripts for SOAC system testing
- Searched, modified and created test orders for test scenarios from production feeds using UNIX scripts
- Executed service orders and work orders in UNIX environment for complete life-cycle.
- Verified the test results in database against expected results using SQL scripts
- Created trouble tickets for program bugs based on test results and regression test for the fixes
- Mechanized and automated UNIX test scripts for more effective processing of service orders and work orders
- Coached and trained teammates for SOAC testing and prepared training documentation
- Verified and validated service order and work order records from Confidential mainframe legacy systems
Confidential, Reston, VA/Columbia, MD
Test Specialist
Responsibilities:
- Worked as QA Tester in Software Quality Assurance group for testing Certificate Authority Workstation software for Multilevel Information System Security Initiative project - a network security system for Defense Messaging System
- Worked as Test Engineer in System Test team for testing commercial software product of Enhanced Facsimile System - an integrated solution for facsimile message handling (X.400) system
- Worked as Test Specialist in Unit Test team on Reserve Component Automation System project - an Confidential Database Automation system for the U.S. Confidential Reserve and the Confidential National Guard
Confidential, Rockville MD
System Analyst & Tester
Responsibilities:
- Designed and tested all test cases and developed test strategies based on system requirement specifications.
- Performed testing for system software on Confidential RISC/6000 AIX processors over Token Ring and Ethernet networks.
- Performed testing using automated test tool to monitor and control AAS system software
- Employed AIX shell scripts and system test probes facility tool to catch system requests and responses messages between software in verifying AAS requirements
- Developed problem tracking reports and worked with system engineers and software developers in resolving issues and verified code fixes through regression testing
