OBJECTIVE:

A challenging and rewarding position with a reputed organization where I can put to good use my prior experiences, personal abilities, and my dedication to professionalism, for the mutual benefit of the organization as well my professional growth

PROFESSIONAL SUMMARY:

• ITIL® certified professional, 10+ yrs experienced in Quality Assurance Analyst & Testing In depth knowledge of SDLC, Testing Methodologies, Telecom Domain & POS.
• Proficient in Backend, System, Functional and Regression testing Web Based applications. Capability to understand the design specifications of the Product to be tested and design very complex test cases and visualizes extensive scenarios for Sales force - CRM application.
• Facilitated Agile adoption Retrospective for the organization with the leadership and guided teams with outcome resulting in enhanced performance. Also, Client facing role & the have regular interactions with various client.
• Efficaciously guided teams through transition from Waterfall to Agile Methodology. Responsible for two Agile Scrum teams and one Kanban team.
• Resolved a complex infrastructure issue by creating and utilizing a professional network of Scrum Masters, Product Owners and Technical Leads within ATT.
• Organized and facilitated Agile and Scrum meetings, which included Sprint Planning, Daily Scrums or Standups, Sprint Check-In, Sprint Review & Retrospective.
• Lead the testing team to develop customized macros and test suites to automate tasks in DB running over several networks & platforms, accessing information for different RDMS systems.
• Worked with the B2C and B2B product teams and other cross-functional teams, Also bring innovative ideas that communicate product benefits to customers and internal stakeholders.
• Setup for Quality Assurance and formed a central QA organization supporting multiple development projects on Mobile (iOS, Android) & Web platforms including REST APIs
• Established Quality Guidelines for project types, implemented them in different ongoing & new projects. Hands-on troubleshooting applications within Tomcat, JBoss or WebSphere
• Managed quality metrics, monitor outcomes and develop strategies for addressing any deficiencies, own resolution of localization issues. Generate data-driven insights for improvements, definition and implementation of best practices.
• Implemented & Enforced Kanban principles as a scrum master that resulted in reduction of Cycle time by 20% thus increasing team's throughput in less than 4 weeks.

TECHNICAL SKILLS:

Testing: Manual Testing, Automation Testing (Selenium 2.0 (Web Driver) & QTP)

Methodologies: Agile (Scrum, Kanban), Waterfall and V-models

Testing Tool: Rally, HPQC, Test Director, Instant Apps, HP-ALM, WebTrax, Prism, Putty

Data Tool/Database: SQL Developer, TOAD, PL/SQL, MS SQL Server, Oracle 10g/11g

Web Technologies: XML, HTML & PHP, WCAG

Scripting Languages: VB Script, Java Script, Perl, UNIX Shell Scripting

Telecom Billing: Telegence, Converged Billing, Ordering system (OMS), UNIX servers

Applications: MS Word, MS Excel (Pivot Tables, Macros), MS Power Point, MS Visio

Reporting Too: Crystal Reports, Business Object, Jira.

PROFESSIONAL EXPERIENCE:

Confidential

QA- Test Lead

Responsibilities:

• Led teams for over 10 successful small and large waterfall & agile projects involving VoLTE, BVoIP, virtualization solutions & third-party testing within Confidential & Confidential 's Tech Dev organization.
• Coordinates and oversees between 10 and 15 on and offshore resources; coordinate between dozens of other app teams and hundreds of other assets.
• Instigated End to End testing of Service Assurance, Service delivery, Inventory and Notification systems viz. Confidential, Canopi/Cramer, LPP Instar and C-BUS on enhancement.
• Devise project budgets by estimating hours needed and manage the annual equivalent of $2-$3M for resource engagement and allocation required for test support.
• Establishes expectations and reports execution status updates to PMO and business executives for high priority revenue generating projects.
• Initiated Agile Implementation methodology which is being increasingly used in Confidential & Confidential for all upcoming projects and proficient in daily scrum meetings, managing and grooming backlog, facilitating and planning meetings. Met goals for quality, schedule & cost.
• Manage and motivate teams of professionals with diverse skills and backgrounds. Consistently deliver quality client services by monitoring progress.
• Demonstrate in-depth technical capabilities and professional knowledge. Maintain long-term client relationships and networks.

Environment: & Tools: ALM QC/Jira, Rally, TDP, Warehousing & Migration, Automated Test, Java, TDD & BDD Frameworks, Selenium WebDriver, TestNG, Cucumber/JBehave

Confidential

Test Lead

Responsibilities:

• Engineered the Uverse UAT team responsible for plan, coordinate and monitor UAT test, Design and execution in collaboration with the Project Manager and Development team
• Involves developing and reviewing test cases, implementing testing strategies, automating test cases in fast passed agile environment, and mentoring of other test engineers.
• Coordinated of user acceptance testing of final IT infrastructure and software development deliverables through Mercury HP Quality Center & Information Technology Risk Management.
• Part of a collaborative customer requirements based team effort that developed, reviewed, published and executed test plans/test cases.
• Developed Resources Plan: Provides input to ensure adequate project staffing, budgeting and resource management.
• Tracks critical issues and work diligently to achieve timely resolution; coach team to identify issues before involving leadership when possible.
• Troubleshoot major issues directly and work with the team to move towards discovering defects, triaging as needed.

Environment: & Tools: CRM, OMS, HP Quality Center, Enabler, MS SQL, Putty & MS Office, WCAG, ITRM

Confidential

Sr. Software Test Engineer

Responsibilities:

• Implemented templates for Test Strategy, Test Plan, Test Case, Defect Report, Periodic and End of Project Reports for both Automation and Performance testing.
• Executed various phases of software testing life cycle. Reviewed functional requirement documents, handled testing, debugging and troubleshooting of the application.
• Cataloguing of Defects in QC, tracking & reviewing them, analysis & report generation. Conduct Monthly Defect Meeting. Reported identified defects through defect management tool (HP QC) while performing manual testing.
• Initiated new project assessments, new tools and technology proof of concepts, pre-sales activities-estimation and proposal writing, customer demos and presentations.

Environment: & Tools: HP Quality Center (QC), Virtual Source Safe, SQL, TOAD, UNIX, Putty, Maven ANT, Jenkins (CI), JUnit /Testing

Confidential

Software Test Engineer

Responsibilities:

• Created solution for results sharing of test execution between the Quality Center and IT Governance Tool used by different teams in Weyerhaeuser. This solution helped in sharing test execution results between two tools with a click of a button between two different teams.
• Designed test cases and Performed Manual testing for treasury or cash products, traded instruments, vendor management, regulatory requirements, related applications based on technologies or tools such as SWIFT, Basel II.
• Analyzed the database content using SQL statements and Developed SQL queries to test the back-end database functionality
• Participated in weekly status meetings, process improvement meetings and Walkthroughs. Analyzed the requests given by client & helping to generate Change Requests.

Environment: & Tools: Instant Apps, XML, MS Excel, MS Power point, SQL, Putty, J2EE.

Confidential

Software Engineer

Responsibilities:

• Documented various documents including the Business Requirements Document and the Use Case Specification Documents for Company offers a full-range of mortgage products including conventional loans/fixed or variable rate etc.
• Analyzed Requirements and actively involved in Hazard Insurance, Property Mortgage Insurance, Property preservation and Title Related issues. Module also involves generating remainders, alerts and follow-ups for relevant users handling the property.
• Created Use Cases, Use Case Diagrams, Activity Diagrams using MS Visio for a variety of financing programs you may not find elsewhere jumbo loans/fixed and variable rate and innovative down payment, qualifying, and payment options.
• Participated in both Functional testing and Non-functional testing. Involved in the requirements analysis, designing, development, and testing phases of the product.
• Coordination with Development team, manual testing of each builds that is released to QA. Two or more builds were given per day to the QA for testing.

Environment: & Tools: Test Director, Windows XP, XML, MS Excel, MS Power point, SQL, Putty.