SUMMARY:

• Hands - on QA Manager with 20+ years robust background in Buss/Fun analysis, QA/Testing in Web/Mobile/Client Server/Mainframe domains in Finance/Shipping/Media/Telecom sectors.
• Part of Global matrix, 10+ years in leading and managing on-shore/off-shore QA teams.
• Skilled navigator of SDLC/QALC/SQA practices, seasoned in Functional, Performance, Regression, Integration, System, UAT, E2E & Mobile testing utilizing both manual & automation modes.
• Well versed with Agile/Scrum/Waterfall Software Dev types, expertise in TDD & BDD.
• Strive for non-stop Process improvement, abreast with changing Tech and demand for CI/CD.
• Good knowledge in Governance model, Metrics/Measurement, Automation framework setup.
• Developed QA budgets, Hired, Trained, Guided, Mentored and Motivated QA resources.
• Excellent in Test strategy, Communication, Adoptability, Multi-tasking, Calm-in the-storm attitude.
• Identified Process Gaps/QA Issues/Risks & Proposed remediation as part of Look-ahead team.
• Extensively collaborated with stake-holder teams, provided thoughtful insight to Go/No Go Calls.
• Solid experience in Data transformation, Data migration, Data warehouse & Data validation efforts.
• Commended for resolving complex Problems and best practices employed in QA/Documentation.
• Increased the Testing efficiency by 50% making diff teams’ test efforts complement each other’s.
• Represented inter-portfolio QA Risk & Defects standardization committees to improve QA process.
• Gold medalist in Essay writing twice, regularly write articles for magazines and news-papers.
• Volunteer for various organizations & causes including teaching Yoga to colleagues.

SOFTWARE SKILLS:

Hardware: PC, S/390, HP/9000

Operating system: WIN/NT/2K/XP, MVS, UNIX, LINUX

Language/GUI/OLTP: Java, COBOL, JCL, VB, PL/SQL, C, C++, SQL, Python, Unix script, UML

Web technologies: J2EE, .Net, ASP, JSP, Java/VB Script, XML, HTML

Databases: DB2, Oracle, MS SQL, MS Access, Sybase, MarkLogic

Test/Defect track. tools: QC, UFT, QTP, Load Runner, JIRA, TFS, JAMA, JMeter, Cucumber, Protractor, TestRail, TestNG, Selenium

Utilities/Tools/Concepts: Big data, Hadoop, RUP, AWS, Confluence, SharePoint, ETL, Informatica, MS Office, Bamboo, SOA, SaaS, KanBan, Azure DevOps, Jenkins, IOS, Android, Appium, Git, REST API, SiteScope, MTM, ITIL, TCOE, KPI, ALM

EXPERIENCE:

Confidential, NJ

Sr QA Lead

Responsibilities:

• Prepared status reports & successfully running Daily status calls with 100+ invitees.
• Interacted with Release Mgmt, Deployment Mgmt and Tech Services teams on daily basis.
• Coordinated Inter-portfolio E2E testing efforts involving CET, OPS & Billing portfolios.
• Supported external Dev, QA & User teams with System, Functionality, E2E & UAT Test efforts.
• Trained/mentored Vendor offshore & onsite teams on numerous tools & utilities.
• Successfully coordinated with off-shore teams with extensive day-to-day interaction.
• Resolved myriad issues with tight deadlines, reviewed test deliverables like, Test plans/Test scenarios & ensured test coverage accomplishes requirement traceability matrix.
• Worked as a risk committee member to identify & mitigate QA Risks, designed the Risk template.
• Facilitated Data verification & validation testing for the complex digital onboarding project.
• Logged/Prioritized/Tracked defects, facilitated retesting after fixes, got Signoff for deliverables.
• Interacted with PLS team to resolve QC/UFT/TFS Issues, supported QC & TFS Migration Testing.
• Acted as Subject matter expert for many complex systems, documented E2E flow.
• Assisted with designing automation frame work, reviewed automation status on regular basis.

Environment: WIN/MVS, Web/Java Tech, Agile, DB2, SharePoint, UFT, QC, MS Office, TFS, JAMA, CucumberJMeter, Selenium, Big data, Informatica, Jenkins, ITIL, Gits, Site Scope, Bamboo, DevOps.

Confidential, NY

Lead Test Engineer

Responsibilities:

• Resolved a decade old Dual Id issue with extensive analysis, collaborative meetings & grit.
• Supported Conversion, Integration, UAT, ETL, Migration testing of MS & SB merger.
• Reviewed Test plan, cases, automation status, defects, testing status with intra/inter teams.
• Coordinated with Msg Ops team & Data Sec Admin teams in Canada & Tech support team in India.
• Designed & stream lined Entitlement request thru' completion process in SharePoint.
• Got approvals from stake holders, successfully organized meetings to resolve issues.
• Established QA best practices, ensured team follows QA standards/processes, tracked team status.
• Manually validated Test Ids in EPR App, Front End, Web services & back end MF DB.
• Supported Data warehouse, Data Transformation, Data migration & Data validation using ETL tool.
• Maintained an inventory of all Test Ids based on Test region, Test app, Test team, Expiry date.
• Designed automation frame work for creation of Test Ids, used QC to track entitlements issues.
• Coordinated UAT & E2E test efforts, shared test cases, results, verified & validated data.
• Sent weekly/monthly metrics to senior Mgmt for Defects, Entitlements & Change requests.

Environment: WIN/UNIX/Mainframe, EPR tool, Web/Java Tech, SOA, Web services, SharePointWiki Pages, QTP, QC, Load Runner, Oracle, Informatica, MS Office, Changeman, Service Manager

Confidential, NJ

QA manager

Responsibilities:

• Worked closely with PMO, Business/Dev/Support/User groups on daily basis.
• Reviewed Business docs/Tech specs, Test plans/High level test scenarios/Test Deliverables.
• Estimated Resources/effort, Planned schedule, Tracked team status, Resolved issues.
• Ensured adherence to quality procedures & processes, knowledge transfer & QA documentation.
• Researched/evaluated/recommended testing tools, utilities & implemented QA standards.
• Got sign-offs, sent weekly status reports, conducted overview sessions with business & dev teams.
• RBT was achieved with focus on changing Requirements/Error handling/Environment/Deliverables.
• Guided the team to identify, prioritize & automate manual test scripts for regression testing.
• Involved with performance, UAT, maintenance, production, ad hoc testing & E2E testing.
• Assisted geographically different users/clients with environment, performance & account problems.

Environment: WIN/UNIX, Web/Java Tech, EDI, SOA, Web services, Shell script, Oracle/Mark Logic, Widgets, SoapUI, SoaTest, SharePoint, ClearQuest, UFT, Load Runner, Google analytics, MS Office.

Confidential, NY

Test manager

Responsibilities:

• Coordinated with support team in India, user groups in NY, London & Tokyo, Vendor in Paris.
• Integrated DP Library with Murex to calculate Greeks (Delta, Gamma, Vega Risks)
• Involved with testing & reporting Global Market Risks.
• Monitored for unexpected variations in the Risks & PV for Quantitative Library upgrades.
• Accessed Risks for releases, managed QA builds, performed Gap analysis and collected Matrices.
• Supervised automation of (using QTP) generating trades/workflow/market operations testing.
• Prepared QA dashboards to identify root cause for Defects, implemented QA standard process.
• Generated/analyzed/distributed reports on daily basis, scheduled UNIX batch jobs through Autosys.
• Set up the environment, deployed Murex, Quant and Tools into QADEV/SIT/UAT/PROD regions.
• Managed configuration changes & GUI/Batch testing after each deployment.
• Facilitated Release coordination, Production support, UAT, Resolved issues.

Environment: WIN XP/UNIX, J2EE, .NET, Agile, Sybase/Oracle/WebLogic, SQL, Clear Quest, Macros, QCQTP, SOA, TIBCO, Risks, VBScript, Shell script, AJAX, MS Project/Word/XL, SharePoint, JIRA, Wiki pages.