OBJECTIVE:

Quality Assurance/Software/Manual Test Engineer/Analyst with hands - on SQA expertise throughout the phases of SDLC, STLC & BLC with best practices and competency in testing tools. I’m currently seeking a rewarding position in Quality Assurance/Software Testing industry.

PROFESSIONAL SUMMARY:

• Over 6 years of hands-on experience in Manual & Automated Testing throughout the phases of SDLC
• Competent with QA/IT tasks & processes - SDLC, Agile/Scrum, STLC, Test Harness, Go-Live support
• Well-versed with Software Development Life Cycle (SDLC) and the role/responsibilities of QA within
• Deep knowledge of SDLC phases & Methodologies - Agile , Scrum , XP , Iterative , Waterfall
• Ability to create & execute Manual , E2E & UAT Testing of small/large products across multiple platforms
• Competent with Test Automation tools and ability to learn and apply new tools and processes as needed
• Expertise of Manual & Automated Test design & execution from various project artifacts
• Strong Experience in testing different healthcare transactions like 834,837, 835.
• Backend Testing experience validating test scenarios by writing SQL queries against Databases/RDBMS
• Requirements, Test Cases & tracking defects from HP Quality Center (QC)/ALM
• Hands-on experience with various types of software testing - functional, non-functional, smoke, E2E, Integration (SIT), regression, positive/negative, and user acceptance testing (UAT)
• Able to manage & support parallel projects with onsite, onshore and offshore QA Teams
• Significant experience working with QNXT 5.3 including Claims, Members, Providers, Payment Manager.
• Detailed in developing Test Cases in HP Quality Center/ALM from project artifacts
• Ability to communicate effectively with business to establish an understanding of business & test needs
• Able to translate requirements to detailed Test Cases & Test Scripts to support Builds & Releases
• Proficient logging and tracking software Defects using HP QC/ALM & Jira
• Written and verbal communication skills to present ideas clearly & persuasively
• Well-versed with various Healthcare productive tools and portals like CCA, Provider Portal, Member Portal.
• Ability to work independently without close supervision, as well as within a team

TECHNICAL & QA SKILLS:

OS/Languages/DB: Windows 7, Windows 8, UNIX, VBScript, HTML, SQL, PL/SQLJava, JavaScript, J2EE, C++, .NET, PHP, SQL Server, Oracle

SQA/Testing Tools: HP Quality Center (QC)/ALM, HP QuickTest Professional (QTP)/UFT, Jira, BugZilla, Zephry, BrowserStack, Firebug

Development Methodologies: Agile/Scrum, Iterative, XP, Waterfall, BDD

Browser & Mobile Testing: IE, Firefox, Safari, Opera, Chrome, iOS, Android, PerfectMobile

Microsoft & Other Tools: MS Word, Excel, PowerPoint, Outlook, SharePoint, MS ProjectSnagIt, Jing, Gherkin, WebEx, Slack, GitHub, QNXT, MHC.

PROFESSIONAL EXPERIENCE:

Software Test Analyst

Confidential, NJ

Responsibilities:

• Reviewed Use Cases, User Stories, TRDs & other project documentations to create test artifacts
• Assisted Test Lead creating standards & guidelines to determine product quality or release readiness
• Created and tracked QA metrics such as defects, defect counts, test results and test status
• Wrote detailed Test Cases for iTriage, myMeridian and iMPak Health from Use Case scenarios
• Contributed & improved the Client Automation Framework (CAF) to ensure test coverage & maintainability
• Designed test plans , scenarios, and test cases in accordance with Test Strategy & Project Plan
• Assisted offshore Automation team to design automated test framework for iTriage & myMeridian projects
• Tested various healthcare EDI transactions 837, 835 & 834
• Identified the source of software defects and worked actively to prevent known issues from reappearing
• Performed Manual & E2E Testing on iTriage modules - Symptoms, Doctors, Facilities and Conditions
• Tested claim split process from legacy claim processing system MHC to TriZetto’s QNXT
• Queried SQL statements verifying membership enrollment for myMeridian, Online Bill Pay & Claims
• Converted myMeridian & iTriage Manual Test Cases from HP QC/ALM to automated test scripts
• Prepared Daily Test Reports, statics and sent test completion report for the QA Test Lead
• Verified data flow from front end to back end and performed data validation for Encounters database.
• Created & executed HP QTP/UFT Test Scripts for myMeridian - Online Bill Pay with PATIENTCO
• Performed Flat file and X12 file validation following companion guideline and Crosswalk
• Logged & tracked defects from Defects module of HP Quality Center (QC)/ALM with best practices
• Attended Daily Stand-up Meeting in Agile/Scrum environment and provided QA updates
• Performed Smoke Testing prior to System Integration Testing for Claims & EDI transactions
• Wrote Manual Test Case scenarios that included both Positive & Negative Testing
• Supported Go-Live Releases and performed UAT during off-hours/maintenance windows

QA Test Engineer

Confidential, VT

Responsibilities:

• Analyzed requirement specs and technical documents to design Test Cases , Scripts & RTM
• Designed and created manual test cases and scripts for MyHealth Online & Symptom Checker
• Logged detailed bugs found during test design & execution through HP Quality Center (QC) /ALM
• Analyzed test results in order to report any defects, bugs, errors or configuration issues
• Attended Daily Scrum & communicated test progress, results, coverage & defect status
• Worked with cross functional & offshore teams on simultaneous projects and Go-live supports
• Created & ran Manual Test & Regression Suite on new reqs & defect fixes for Confidential Symptom Checker
• Performed User Acceptance Testing (UAT) with internal SMEs for Pay My Bill, Claims and EDI
• Performed Cross-browser Testing across multiple browsers and versions using BrowserStack
• Wrote Test Cases with details and best practices in HP Quality Center/ALM & MS SharePoint
• Built QA & Stage environments for Regression & UAT Testing for Manual test execution
• Created test progress and execution reports for management displaying overall project test status
• Performed Backend Testing for MyHealth Online portal by writing Structured Query Language (SQL)
• Actively participated in project meetings to gather positive and negative test scenarios
• Created User Acceptance Testing (UAT) & Manual test scenarios with SMEs
• Created & modified Test Scripts with Parameterization , Checkpoints & Shared OR by using HP QuickTest Professional (QTP)/UFT of Doctor Finder, Web Portals, Appointments & Pay My Bill
• Worked in Agile/Scum environment, and attended daily scrum meetings & worked closely with developers
• Assisted dev teams on reproducing & successful resolution of defects using Quality Center (QC) & Jira

Manual Tester

Confidential, NY

Responsibilities:

• Wrote Manual Test Cases from numerous projects from various Project documentations
• Participated actively throughout the phases of Software Development Life cycle (SDLC) process in Creating Test Case & Test Scripts for Columbia House & Bookspan web based products
• Wrote detailed Requirements, Test Cases, Design Steps and logged Defects in HP QC/ALM & Jira
• Worked closely with BA, Devs and Leads to reproduce & resolve defects prior to Production
• Accessed Oracle database & wrote numerous SQL queries for data validation & Regression runs
• Executed all activities instructed in the Test Plan accordingly for online e-commerce sites
• Created daily and weekly Testing Summary to provide to QA and Dev managements
• Performed Functional, Regression, Smoke testing during Development & Testing phase of SDLC
• Created and maintained test cases in HP ALM as per Test Strategy and Test Plan
• Wrote and executed test cases for functional, regression, and automated regression test
• Discussed defect reports and bug resolutions with Dev team via HP Quality Center/ALM & Jira
• Created Automated Scripts and debugged scripting issues using HP QTP/UFT
• Wrote detailed defect reports and worked with devs to assist with troubleshooting, resolution and validation
• Performed User Acceptance Testing (UAT) and supported UAT Testers during UAT Week.