SUMMARY:

• Close to 7 years of extensive experience in the IT Industry with emphasis on Quality Assurance. Worked on testing EDI Gateways, Databases, Web Applications, and Web Services.
• Extensive experience in Healthcare Domain specializing in EDI, Web Services and Applications testing.
• Good team player with the ability to work independently. Known as a highly inquisitive and problem solving mind with excellent communication skills.
• Excellent working knowledge of System Development Life Cycle (SDLC) in Requirements gathering, Analysis, Design, Development, Implementation and Testing, Methods like Waterfall & Agile.
• Extensive Knowledge in understanding SRS (Software Requirement Specifications) and AUC (Application Use Cases).
• Strong leadership ability, can work and manage multiple projects, give direction to others and take a lead role in improving organizational processes.
• Proven track record of getting Deliverables delivered with good quality in highly chaotic and fast - pace environments.
• Excellent understanding of Healthcare domain and the concepts involved in it.
• Extensive experience in EDI testing with Strong knowledge of EDI HIPAA 4010 and 5010 formats. Involved in testing both Batch transactions (837I/P/D, 835, 275 and 834) and Real Time transactions (27x transactions)
• Strong experience in testing 270/271 Eligibility and Benefits transactions.
• Acted as a liaison between the Project Manager, QA Manager and Testing Team.
• Experience in conducting Defect Triage Meetings with all the project team, Development team and the Business teams, helping in triaging the defects
• Extensive experience in standard tools and skilled in using MS office applications effectively for day to day activities.
• Strong Problem Analysis & Resolution skills and ability to work in Multiple projects at the same time
• Expertise in Analyzing Business Specifications and writing Test Cases, develop Test Scripts and execute them.
• Extensive experience in Functional, Integration, Regression, User Acceptance (UAT), System, Volume testing, Black Box Testing and white box testing.
• Maintaining the Requirements Traceability Matrix (RTM) across deliverables of a project
• Experienced in planning, delegating and tracking the test activities to meet the project schedule
• Strong Analytical skills, excellent communication and interpersonal skills, team player and self-starter

TECHNICAL SKILLS:

Operating systems: MSDOS, Windows 95/98/XP/Vista/07/08, UNIX

Business Applications: MMIS

Tools: SQL Developer, SOAP UI, Notepad++, Ultraedit, TOAD, Rally, VersionOne

Languages: SQL, XML, VB

QA and Automation tools: HP ALM, RQM, Clear Quest, Beyond Compare

Office Applications: Microsoft Word, Excel, Project, Visio, PowerPoint

Database: Oracle, MS Access

Agile, Waterfall, V: Model

PROFESSIONAL EXPERIENCE:

Project QA Lead

Confidential, California

Responsibilities:

• Performed the role of a Delivery Test Lead and Offshore coordinator in the project.
• Involved in all phases of the sprint, right from Estimation to the production checkout during every release.
• Represented QA in all Estimation meeting, Sprint planning meeting and daily scrums.
• Managed the team of all delivery testers (both offshore and onsite)
• Actively worked along with Development team and QA Testers to triage the defects and get them fixed before the end of sprint
• Involved in the estimation and resource planning process
• Provided the Demo (walkthrough) with all stakeholders for getting the stories accepted
• Prepared Daily Status Reports, Weekly Status Reports and Defect reports on a daily/weekly basis and reported to the project team
• Created project closure documents including test summary reports at the end of each sprint.
• Conducted periodic meetings within the team to prepare the lessons learnt document

Project QA Lead

Confidential, Connecticut

Responsibilities:

• Understood the effort involved in testing the tool by analyzing the requirement document of the project in detail
• Involved in the estimation and resource planning process (both onsite and offshore)
• Created a detailed test plan for testing the entire functionality, GUI and usability of the tool
• Reviewed Business Requirement Documents, Use Cases and Process flow Diagrams and prepared High level test scenarios
• Converted the test scenarios to test scripts ensuring maximum test coverage of the tool and conducted walkthrough of the Test scripts to the project stake holders and received their approvals
• Involved in creating and processing 270 Eligibility Enquiry requests and analyzing the corresponding 271 responses for the members’ eligibility and benefit details
• Verified the benefits returned in 271 response with hierarchical source systems that involved various technologies (Web Services, Stored Procedures and Facets system)
• Reviewed test results and analyzed defects with the Systems Analysis Team
• Co-ordinated with the offshore team to ensure proper understanding of the requirements and in validating the test execution results
• Conducted Defect Triage Meetings twice every week, during the execution phase to review and triage the defects with the project stakeholders, business and development teams
• Performed Functional Integration, End to End testing activities
• Closely coordinated with business teams in completing the User Acceptance Testing
• Prepared Daily Status Reports, Weekly Status Reports and Defect reports on a daily/weekly basis and reported to the project team
• Created project closure documents including test summary reports and lessons learnt document
• Supported the business teams with checkout activities when the code moved into production

Production Support Delivery Test Lead

Confidential, Connecticut

Responsibilities:

• Validated REST services
• Hands on experience with MONGO DB
• Involved in all phases of the sprint, right from Estimation to the production checkout during every release.
• Represented QA in all Estimation meeting, Sprint planning meeting and daily scrums.
• Actively worked along with Development team and QA Testers to triage the defects and get them fixed before the end of sprint
• Provided the Demo (walkthrough) with all stakeholders for getting the stories accepted
• Prepared Daily Status Reports, Weekly Status Reports and Defect reports on a daily/weekly basis and reported to the project team

Project QA Lead

Confidential, MD

Responsibilities:

• Prepared the high level test strategy, test plan, test scenarios and test scripts.
• Effectively coordinated between development team and testing team (Internally)
• Worked with business unit for getting Knowledge on all home delivery Application
• Attending weekly testing status calls with Client QA Managers and providing weekly status report.
• Used Quality Center for test cases execution and for Defect tracking.
• Generating the daily QC reports & placed in Share Point.
• Team leadership, mentoring, business process improvement and project documentation.

Offshore QA Lead

Confidential

Responsibilities:

• Involved in test planning and met all program needs and schedules
• Worked with business unit for getting Knowledge on all home delivery Application
• Creation of Test Scenarios and Test Cases.
• Prepared Test Data to support the execution of the test cases.
• Documented test cases corresponding to business rules and other operating conditions
• Understood the technical business needs of the project through Business Rules.
• Executed the test scripts and ensured that creation of Service Authorization and letters created and adjudicated.
• Used Bugzilla as a Test Management Tool.
• Prepared the metrics- Test Summary report, Closure document.

Offshore QA Lead

Confidential

Responsibilities:

• Started a QA Tester for CSI application (one among the 22 applications)
• Got numerous appreciation from client for my first project
• Promoted as QA lead after 2 years and took care of all 22 applications
• Acted as a single point of contact for all these applications
• As offshore QA lead, closely coordinated with the onshore counterpart to understand the requirements and develop high level test scenarios based on the requirements
• Involved in all phases of project starting from BARR assessment to Test closure