SUMMARY:

• Ten years of IT work experience spanning Software Quality Assurance, Process Improvements and Quality Control Management working in Agile and Waterfall Methodologies for web based, Client Server and SOA Applications.
• Experience in customer/client interaction, quick understanding of business system functionality and technicality, and practice problem solving with a customer centric approach.
• Experience in gathering and implementing quality standards and processes to ensure that functional and technical business requirements for large complex business information systems meets clients’ needs.
• Experience in creating test plans, test strategies, test automation, manual testing, SQL queries, quality assurance, functional and regression testing.
• Team player with a demonstrated talent for problem solving, multi - tasking, negotiation and bringing projects to completion within required time and financial constraints.

TECHNICAL SKILLS:

Language: C, SQL, XML, HTML, VB Scripts

Methodologies: Agile, SCRUM, Waterfall

Web Technologies: Confidential Oriented Architecture, Web Services, eCommerce

Quality Management: , Microsoft Test Manager (MTM), Team Foundation Server (TFS), HP Quality Centre, Quick Test Pro, Test Complete, Bugzilla

OS: Windows NT/XP/Vista/7/9/10, Chrome, Apple, Android

PROFESSIONAL EXPERIENCE:

Confidential, Houston, TX

QA Analyst

Environment: /Tools: Windows, Microsoft Test Manager (MTM), Team Foundation Server (TFS), iOS, Android

Responsibilities:

• Responsible for mapping test cases and conditions to requirements.
• Responsible for test planning, designing and implementing testing processes and quality standards using Microsoft Test Manager tool.
• Performed Functional , Negative , Positive, Integration , Regression , End to End and User Acceptance Testing Designed and Analyzed Test case design document basing on the Functional Requirement Specifications to implement through testing process.
• Responsible for executing test cases on web services and mobile devices.
• Base-line and Regression tests were scheduled and performed on every Release and build.
• Used TFS to store all testing results, metrics, implemented Test plan Document, created Test Cases, Defect Tracking & Reporting.
• Participated in status meetings to report issues . Communicated with developers through all phases of testing to prioritize bug resolution.
• Regularly followed up with the development team to discuss the defects identified during Testing In TFS.
• Prepared and Presented weekly and monthly QA Defect and Status Reports to the different Stake holders of the project .
• Worked with project manager to prioritize and schedule QA testing and to resolve bug fixing conflicts.
• Maintained bug lists for critical issues using TFS.
• Performed UAT (User Acceptance Testing) involving all Users/stakeholders.

Confidential, Houston, TX

Owner/Operating Manager

Environment: /Tools: Windows, Microsoft XP/Outlook/Excel, Adobe Acrobat Reader, eLog/ELD, iOS, Android

Responsibilities:

• Coordinating daily delivery schedules based on customer schedules, peak delivery times and alternate routes
• Maintain records required for compliance of state and federal regulations.
• Knowledge of Department of Transportation (DOT) regulatory requirements and guidelines.
• Contacted customers prior to delivery to confirm and coordinate delivery times.
• Established transportation cost standards and economical shipping practices.
• Maintain insurance, registration and inspection of company vehicles.
• Manage company truck drivers, customers, company payroll, accounts receivable and accounts payable, maintenance and fuel cost.

Confidential, Houston, TX

QA Analyst

Environment: Endur/Findur, JIRA, Citrix, Windows, Microsoft XP/Outlook/Excel

Responsibilities:

• Study and analyze various documents to understand the functionality of the application and prepare a clear documentation of the processes being developed.
• Analyze functional requirements, translate them into test cases and prepare detailed test plans.
• Develop test procedures and test cases based on test plans, software design documentation, and other available information.
• Test various applications and web services manually.
• Create, modify and execute manual test plans and test cases for Functional, Integration and User Acceptance Testing.
• Review the results of test execution; compare output to expected results; document discrepancies in incident reports.
• Create summary report of defects found during testing phases.
• Enhance the existing scripts based on the changes and included checkpoints for required validations.
• Provide testing project status information; create software testing results reports.
• Report the issues/defects to the developers.
• Participate in meetings to discuss the updates, changes and issues/defects.
• Responsible for automated test planning, designing and implementing testing.

Confidential, Houston, TX

Owner, Software Quality Assurance Tester

Environment: Windows, Windows 7, Microsoft XP/Outlook/Excel/PowerPoint, Adobe Acrobat Reader, iOS, Android

Responsibilities:

• Original member of team from onset of application implementation.
• Contributed to enhancements of application.
• Contributed to software requirements gathering and design sessions.
• Worked independently and efficiently to create test plans, test cases, log defects and communication to management.
• Create, modify and execute manual test plans and test cases for Functional, User Acceptance and Regression Testing.
• Performed compatibility tests in Apple Safari, Google Chrome, IE9 and IE8.

Confidential, Houston, TX

Lead Quality Assurance Analyst

Environment: /Tools: Windows, Microsoft XP/Outlook/Excel/PowerPoint, Adobe Acrobat Reader, Rational ClearQuest, Bugzilla

Responsibilities:

• Study and analyze various documents to understand the functionality of the application and prepare a clear documentation of the processes being developed.
• Analyze functional and system requirements, prepare detailed test plan and translate requirements into test cases.
• Develop test procedures and test cases based on test plans, application design documentation, and other available information.
• Create, modify and execute manual test plan and test cases for Functional and User Acceptance Testing.
• Test various applications and web services manually.
• Perform Functional, Integration, Regression and User Acceptance Testing.
• Review the results of test execution; compare output to expected results; document discrepancies in incident reports.
• Enter and report the issues/defects to the developers using Rational ClearQuest.
• Write clear and precise defect reports as required for identified software defects and functional defects based on testing results.
• Create summary report of defects found during testing phases.
• Enhance the existing scripts based on the changes and included checkpoints for required validations.
• Test and certify software defect fixes and new functionality.
• Provide testing project status information; create web application testing results reports.
• Prepare documentation for clear understanding of the script for future releases.
• Participate in meetings to discuss the updates, changes and issues.

Confidential, Houston, TX

UAT Tester

Environment: /Tools: Business Objects11, InfoPort, Windows, Microsoft XP/Outlook/Excel, Crystal Reports, Extraview

Responsibilities:

• Study and analyze various documents to understand the functionality of the application and prepare a clear documentation of the processes being developed.
• Analyze functional requirements, translate them into test cases and prepare detailed test plans.
• Test various applications and web services manually.
• Develop test procedures and test cases based on test plans, software design documentation, and other available information.
• Create, modify and execute manual test plans and test cases for Functional and User Acceptance Testing.
• Perform Functional, Integration and User Acceptance Testing.
• Review the results of test execution; compare output to expected results; document discrepancies in incident reports.
• Create summary report of defects found during testing phases.
• Enhance the existing scripts based on the changes and included checkpoints for required validations.
• Provide testing project status information; create software testing results reports.
• Report the issues/defects to the developers using Extraview.
• Prepare documentation for clear understanding of the script for future releases.
• Participate in meetings to discuss the updates, changes and issues.

Confidential, Richmond, VA

QA Analyst

Environment/ Tools: Quality Center, Quick Test Pro, Windows XP, Microsoft Outlook, Word, Excel, Power Point, Adobe Reader

Responsibilities:

• Develop detailed documentation of test results.
• Perform Functional, Integration, Regression and User Acceptance Testing.
• Create, modify and execute manual test plans and test cases for Functional, User Acceptance and Regression Testing.
• Generate test plan documents and test cases/scenarios.
• Execute existing manual test cases using Quality Center and analyzed the test results.
• Understand the application functionality and the Documentation Management system.
• Report and track defects using Quality Center.
• Review the results of test execution; compare output to expected results; document discrepancies in incident reports.
• Interact with application development, and technical support personnel to obtain the needed information to support testing efforts
• Worked cooperatively to devise new methods to improve process and to in corporate best practices of testing industry to improve quality and/or productivity.
• Collaborate on writing and reviewing software test plans.
• Participate in project meetings to learn application domain knowledge and gather information for software test planning.
• Ensure audit & quality standards are maintained.
• Prepare documentation for clear understanding of the script for future releases.

Confidential, Atlanta, GA

Software Quality Assurance Analyst

Environment/Tools: Test Director, MS Project, Visual Source Safe, Windows 2000, Windows XP, Power Builder, XML, Oracle

Responsibilities:

• Participate in project meetings to learn application domain knowledge and gather information for software test planning.
• Gather requirements and design detailed test plan document for application testing.
• Analyze functional requirements, translate them into test cases and prepare detailed test plans.
• Create, modify and execute manual test plans and test cases for Functional, User Acceptance and Regression Testing.
• Perform Functional, Integration, Regression and User Acceptance Testing on the DRS Application (Dynamic Rating System) on Auto and Motorcycle Insurance for all states.
• Report and track defects, monitor defects reported by team using Test Director.
• Performed manual testing on application by creating quotes for Auto/MC vehicles.
• Under minimal supervision, conduct quality assurance activities on policies, procedures, and standards of application.