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Software Quality Assurance Tester Resume

PA

PROFESSIONAL SUMMARY:

  • Over 8 years of extensive hands - on experience in diversified fields of the Software Development Life Cycle (SDLC) specialized in Quality Assurance Process and Methodologies.
  • Hands on experience in developing API Collections based web services for API testing (Java client and Soap UI).
  • Extensive experience in testing API’s (worked on more than 300 API’s) and API Automation.
  • Expertise in testing both web -based application and client-server applications.
  • Strong Exposure in Using of QTP Integrated Environment (Step Generator, Synchronization, Actions, Recovery Scenarios and Methods).
  • Strong Experience in Descriptive Programming using QTP.
  • Experience in developing and executing test cases manually and developed automation scripts using Selenium IDE/Grid/RC/WebDriver.
  • Expert in Selenium Automation using Web Driver. Heavy programming experience using Java, JUnit, and TestNG frame works.
  • Extensive experience in implementing QA Methodologies writing Test Plans, Test Cases, Test Scenarios and test deliverables for various applications.
  • Experience in functional testing, integration testing, regression testing, black box testing, white box testing, unit testing, GUI testing, system testing and browser compatibility testing.
  • Experience in writing Test Plans and Test Cases and navigating through the test lab, fully involved in the process of Defect identification and resolution using tools like Quality Center and HP ALM.
  • Good Experience in development of iterative and detailed project management plans and schedules using Agile-SCRUM methodology.
  • Strong Experience in white box testing using TestNG.
  • Writing and executing SQL - DDL, DML statements for checking the validity and integrity of the data in various databases such as Oracle, My SQL, Microsoft SQL Server and Toad to perform back-end-Testing.
  • Good experience in Error Log files check, to know Process Status using UNIX.
  • Experienced in developing functional system integration test plans and test cases based on system requirements and business rules.
  • Extensive experience in working on Keyword Driven, Data Driven and Hybrid frameworks.
  • Experience of Quick Test Professional features like Descriptive programming, Exception handling, Object Repository & Checkpoint.
  • Good programming skills in Java, C, C++, VB Script, Java Script, Shell Scripting and ASP.NET.
  • Experience in Functional Testing, Data Driven Testing, Load Testing and Validating WSDL using SOAPUI.
  • Strong problem solving and analytical skills, Fast learner of complex technologies.
  • Excellent Analytical and Logical Programming skills with a good understanding at the Conceptual Level and possess excellent Presentation, Interpersonal skills with a strong desire to achieve specified goals. Excellent written and verbal communication skills including experience in proposal and presentation creation.

TECHNICAL SKILLS:

Testing Tools: POSTMAN, Selenium IDE, RC and web driver, Quality Center 10.0, QTP-12, 11, JUnit, TestNG, Eclipse

Bug Reporting Tool: JIRA, Rally and Bugzilla

Languages: Core Java, C, C++, Java Script, VB Script, ASP.NET, Shell Scripting

Web Technology: HTML, XML, Web Intelligence

Operating System: Windows, UNIX, Linux, Macintosh

SQL Server, MySQL, MS: Access, Oracle

Other Tools: VMware, MS-Word, Excel, MS-Access, Power Point, Putty.

PROFESSIONAL EXPERIENCE:

Confidential, PA

Software Quality Assurance Tester

Responsibilities:

  • Developing, documenting and executing effective test cases for testing large complex systems.
  • Worked as a Software QA Engineer at Confidential for XfinityMobile Application.
  • Analyzing and documenting mobile business processes and workflows.
  • Involved in meetings with Managers, developers to understand the product requirements and started writing test scenarios and test cases.
  • Closely worked with Services team to validate Services using POSTMAN tool.
  • Performed manual testing for each service before automating test cases using POSTMAN tool.
  • Automated around 300 API’s using POSTMAN tool with JavaScript. Major services include Login, Order Placement, Credit check, Billing, Data Usage and Wi-Fi.
  • Worked on Customer Relationship Management (CRM), Arterra Billing Systems for business processes, customer data and customer interaction.
  • Performed test case writing for End-to-End scenarios, review and execution, creating use case scenarios, defect logging, triage and environment setup.
  • Worked with multiple external systems, which helped me to gain knowledge on all the applications in Confidential Web, Care and Retail teams.
  • Used Splunk, Kibana and App Dynamics to verify logs to attach while bug reporting which helped developer to fix the issue easily.
  • Worked on various Android and iOS products to make sure XfinityMobile app runs on all devices which is a highly consumer facing app in the Retail Store.
  • Worked with cross functional teams to perform end-end testing to make sure the data flow is happening correctly in every system to get the desired results.
  • Worked on Multiple notifications templates for testing to make sure valid information is sent via Email and SMS to customers.
  • Involved in Bug Triage meetings with developer and Project Manager during QA execution.
  • Presented demos to Project Managers, Product Managers to make sure End-to-End scenarios tested meets production release.
  • Worked with Zendesk and Citrix companies to re-validate the information sent to customers.
  • Co-ordinated with different teams in different geographical locations to meet production release deadlines which increased revenue and trust in customers.
  • Documented and performed Smoke, Regression and ad-hoc testing to ensure high quality release.
  • Performed migration activities to new billing system.
  • Used JIRA and Rally for tracking production bugs and also for test case management and bug reporting.
  • Investigated production issues, performed root cause analysis and validate after the fix is deployed in QA before moving to Prod.
  • Worked as main team player in release and roll out testing for XfinityMobile App.

Environment: POSTMAN, JavaScript, Splunk, Kibana, Amdocs, Arterra, CRM, Selenium, JAVA, Confluence, Rest APIs, SoapUI, JSON, JIRA, Rally, UNIX/LINUX.

Confidential, Tumwater, WA

Sr. Application Tester

Responsibilities:

  • Analyzing and documenting complex business processes and workflows.
  • Test planning and test case design methodologies.
  • Involve in manual testing, developing test plans and writing test cases.
  • Involved of Software Development Life Cycle processes and development methodologies.
  • Involved in QA testing principles and strategies.
  • Designed tests using Hybrid Driven Methodology.
  • Enhancing the Test Scripts for Global Execution.
  • Implemented various checkpoints for data validation and synchronization and developed Reusable Functions using UFT 12.02
  • Re-running the Test Scripts after deployment of new build in the application for identifying the errors and manipulating the Script for Customization of Testing Process.
  • Working with relational databases and backend testing using complex SQL queries.
  • Enhanced QTP Script using recovery scenarios for Error Handling.
  • Involved in test management tool, HP ALM/Quality Center.
  • Involved in Smoke and Regression Testing using Quickest.
  • Logging and tracking defects using IBM Rational ClearQuest.
  • Worked closely with the Developers in resolving the issues and understanding the Functionality.
  • Working on version control systems such as SVN, VSS or TFS.

Environment: UFT 12.02, VB script, HP Quality Center, IBM Rational Clear Quest Windows, UNIX, SQL, SVN, Share Point.

Confidential, Mooresville, NC

Sr. Quality Assurance

Responsibilities:

  • Performed test case writing for End-to-End scenarios, review and execution, creating use case scenarios, defect logging, triage and environment setup.

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