SUMMARY:

• Project Lead / Test Lead Coordinator with 7+ years of experience in all the phases of SLDC, STLC with emphasis on co - ordination, communication and quality.
• Expertise in handling challenges and Program co-ordination in a multi-party/multi-vendor engagement involving number of interfacing applications.
• Specialize in Business/Requirement Analysis, Project / Release Planning per customer needs and growing market competition.
• Release Test Cycle Management, Program level Test Planning and execution - leading System testing, End to End and UAT efforts, pre and post production testing.
• Experience in Test Execution Metrics reporting, Defect Management, Scope management, timeline/ schedule management.
• Extensive experience creating and delivering presentations to all levels in the organization.
• Hands-on experience with System Testing, End to End Testing, Regression testing - creating and maintaining regression suites, UAT and ORT.
• Expertise in managing multi-location, multi-vendor mid-size teams - remotely managing project deliveries in multi-track high-visibility and deadline driven programs.
• Automation Testing experience - Selenium WebDriver, JavaScript.
• Extensive experience with Test Management tools such as HP ALM (Quality Center), CA Agile Central (Rally)
• Well versed with various Quality Processes like Project Reviews, Walkthroughs etc.
• Detailed working experience in Agile initiatives as QA Lead /Scrum Master.
• Excellent analytical, problem solving, decision-making, communication and leadership skills.

TECHNICAL SKILLS:

Telecom: Wireline Ordering, CRM, Provisioning, Service Delivery, Service Assurance, Activation Functional, Integration, System, Fail Over and User Acceptance Testing

Banking and Finance: Security Services

Health Insurance: HealthCare Plan Operations, Administration, Revenue and compliance management product, Waterfall, Iterative, Agile Methodologies, Scrum Framework.

Operating Systems: Windows.

Languages: C, C++, Java, C# .net MVC

Tools: and Utilities: HP ALM, JIRA, CA Agile Central (Rally) Soap UI, Customized framework on Selenium, Eclipse IDE

Databases: MS SQL Server, Oracle

Vendor Packages: Amdocs Clarify, Amdocs OMS, AMDOCS AMSS

Web Related: HTML, Java Script, XML, SOAP UI

PROFESSIONAL EXPERIENCE:

Confidential, Atlanta, GA

Responsibilities:

• Test management functions for IHG Concerto R1 End to End testing with emphasis on timely, quality deliverables.
• Ensure that release scope, timeline, resource allocation and management are successfully planned for all assigned projects.
• Lead testing efforts across multi-vendor, multi-location teams.
• Co-ordinate and lead working sessions with Product owners, Business Integration team to ensure adequate and detailed requirement coverage & clarity.
• Creating, Maintaining and Tracking Project / Release Schedule encompassing time bound goals for all teams.
• Creating the “Communication / Escalation Plan” which lays out the bridges, triage sessions and support resources with Test team POCs, Data, Environment teams to identify and finalize test support activities, strategy and responsibilities.
• Conducting high visibility daily status and defect call during Test Execution Phase; attended by senior leadership, Directors, PMO and the Client Sponsors.
• Diligently escalating any risks and mitigation plans to leadership.
• Creating and managing all tracks in HP ALM, pulling reports for traceability, Defect Density, DRE.
• Proactively managed and monitored execution of deliverables and status in an effective manner.
• Served as the first point of escalation for all project-related issues.
• Hosting Root Cause Analysis sessions and creating documentation, presenting the findings to leadership.
• Daily EOD status to the PMO and leadership highlighting key success points, open issues, risks.

Scrum Master

Confidential

Responsibilities:

• Perform as a Scrum Master as needed for one or more scrum teams
• Facilitate sprint planning, daily stand-up meetings, reviews/demos, retrospectives, and release planning meetings for 2-3 product teams
• Track and communicate team commitments and sprint/release progress
• Identify risks beforehand and create a mitigation plan; remove or escalate issues that jeopardize sprint goals
• Ensure the development teams are practicing the Agile principles
• Identify, suggest and collaborate with development and product owner on measurable improvements for the team(s)
• Assist with backlog grooming
• Support the triage and resolution of critical issues
• Ensure cross-team coordination
• Participate in scrum of scrums.
• Provide relevant metrics to gauge team progress with a continual focus on improvement
• Reporting - creating progress and status reports, dashboards for internal org. leadership as well as client teams
• Perform hands-on work, including analysis, design, testing, change management, as needed by the team
• Support the Product Owner - Promote and contribute to the betterment of the product backlog and assisting with value-based prioritization and resolution for new stories.

Confidential, Atlanta, GA

Program Test Lead

Responsibilities:

• Own functional analysis, specifications, data analysis, and program management functions for multiple releases, projects and testing tracks with emphasis on timely, quality deliverables, to meet and exceed the expectations of Product - Owners, Client Sponsors.
• Ensure that release scope, timeline, resource allocation and management are successfully planned for all assigned projects.
• Manage and Lead diversified testing efforts across multiple projects with multi-vendor, multi-location teams.
• Co-ordinate and lead working sessions with Requirement Owners, Business owners to ensure adequate and detailed requirement coverage & clarity.
• Review and deliver documentation and KT sessions for testing team for all assigned projects.
• Creating, Maintaining and Tracking Program / Release Schedule encompassing time bound goals for Application teams, Data Team, Test LAB and Environment Team, Testing teams.
• Creating the “Communication / Escalation Plan” which lays out the bridges, triage sessions and support resources with Test team POCs, Data, Environment and Device Lab Support groups to identify and finalize test support activities, strategy and responsibilities during test execution phase.
• Leading the automation testing efforts with an aim to fully automate stable and mature End to End testing flows.
• Automated ordering flows involving multiple applications using Selenium WebDriver.
• Implemented Page Objects, Data Driven, Keyword Driven, Hybrid automation frameworks using Selenium WebDriver, JAVA.
• Managed and reported project progress in MS Project to ensure timely delivery of all work products.
• Conducting high visibility daily status and defect call during Test Execution Phase; attended by senior leadership, Directors, PMO and the Client Sponsors.
• Diligently escalating any risks and mitigation plans to leadership.
• Creating and managing all tracks in HP ALM, pulling reports for traceability, Defect Density, DRE.
• Proactively managed and monitored execution of deliverables and status in an effective manner.
• Served as the first point of escalation for all project-related issues.
• Daily EOD status to the PMO and leadership highlighting key success points, open issues, risks.
• Final Release Closure and signoff.

Project Environment: Amdocs Clarify CRM, Amdocs OMS, Amdocs AMSS, Mainframe, HP ALM QC 11.0.

Confidential, Dallas, TX / Atlanta, GA

Quality Assurance Lead

Responsibilities:

• Responsible for end-to-end testing solution delivery.
• Interacting with Customer, Business Analysts to understand the functional Requirements
• Preparing estimates, Test Plan. Working with the testing team to prepare test scenarios, high level and detailed test cases.
• Lead review meetings and work with all key stake holders for getting approvals on test planning deliverables.
• Iterative Test execution planning for a 2 week testing window - planned day-to-day activities, track progress against plan, defect tracking and management.
• Develop and manage program communications plan, and deliver key communications to project stakeholders.
• Create and maintain smoke test suite.
• Lead regression testing efforts - Analyze and create appropriate Regression test pack.
• Manage Test / Release closure activities.

Project Environment: C# .net, MS SQL Server, Internet systems, HP ALM QC

Confidential

Test Analyst / Business Analyst

Responsibilities:

• Worked with Preschool Director and staff to understand day-to-day functions of a Montessori School, current challenges, goals and priorities.
• Responsible for gathering Business Requirements and writing use cases.
• Preparing estimates, Test Plan. Working with the testing team to prepare test scenarios, high level and detailed test cases.
• Lead review meetings and work with all key stake holders for getting approvals on test planning deliverables.
• Involved in module level testing, Integration testing and end to end testing.
• Working with development team for tracking defects to closure.
• Test Status tracking and reporting. Assessing risks and working on mitigation plan proactively.
• Presenting Demo sessions / Training to the client team, to facilitate smooth transition to the new product.

Project Environment: C# .net MVC, Toad, Sub Version, JIRA for Defect Tracking, MS Project

Confidential

Test Lead

Responsible:

• Requirement gathering and analysis. Participating client calls for discussion about upcoming releases, new features added.
• Preparing Estimates and Project Plan for QA for every release.
• Writing and maintaining test scenarios, test cases Enrollment module.
• Evaluated various open source tools including Sahi, performed a PoC and implemented for automation of web based modules.
• Executing test cases manually and using Sahi for Web Based modules
• Reporting and maintenance of defect record and tracking defects to closure. Collaborated with project development team to assess and document issues found during testing.
• Defect Analysis and testing, Functional Testing, Smoke testing, Regression testing for each release in the Enrollment module.
• Interaction with Developers for functional Analysis and Queries.
• Maintaining test results and updating Test Specifications and Test Logs for every build.
• Working with Automation team to record user action using QTP.
• Collaborated with project development team to assess and document issues found during testing.
• Reporting and updating the QA Manager with up to date project info and making sure the project is running on the time with no issues.
• Monitoring the issues open in the QC and keeping track to resolve ASAP.
• Discussing the Release Plan for the project with Dev. Team and QA team and setting up the miles stone for the Project.

Project Environment: Spring J2EE QA Tools: Bugzilla for Defect Tracking, SVN 1.5, QC (new implementation) QTP, Sahi, Jameleon (Automation - Basic)

Confidential

QA Analyst (Manual and White Box Testing)

Responsibilities:

• Executing test cases manually.
• Working as a white box (Junit) testing resource
• Writing and maintaining test cases (Junit test scripts) for Business Partner and Financial Instrument module Confidential Offshore.
• Setting up the environment Confidential Offshore (Eclipse + Weblogic)
• Maintaining test results and updating Test Specifications and Test Logs for every build
• Responsible for Functional, Regression, Integration, UI, End to End and Ad hoc testing. Log, track, User
• Acceptance Testing and verify resolution of software and specification defects along with documenting all phases of QA process using Test Director.
• Conducted GUI Testing manually and automated test cases in JavaScript using Junit.
• Performed Manual Testing on different modules of the application.
• Performed Integration, Functional, User Acceptance Testing (UAT), Regression, Graphical User-Interface (GUI), End-to-End testing,
• Involved in manual testing using Test Director to develop test cases, test scripts, executing the scripts and logging the defects
• Tracked, reviewed, analyzed and compared using Test Director.
• Executed test cases and verified actual results with expected results
• Executed SQL Queries to check the data table updates after test execution.
• Participated in regular walkthroughs.
• Identified and researched problems through searching logs, looking up error message definitions and viewing the code that produced the errors.
• Participated and Initiated Team meetings on a regular basis and involved in active discussion in order to improve the testing quality by better strategies and testing approach

Project Environment: Java/J2EE Struts, Oracle, Tibco, Maven, Eclipse, WebSphere, Test Director 7.2, Oracle, SVN 1.5.