We provide IT Staff Augmentation Services!

Sr Quality Assurance Lead Resume

Fort Worth, TX

SUMMARY:

  • Information/Business Technology professional around 18+ years of experience, achieve business results by formulating winning strategies and leading cross functional teams to deliver market driven solutions
  • Lead and managed complex testing projects covering Test Plan, strategy, Test Estimation, Functional test, Regression Test, System Test, Integration Test, end to end tests, Test Automation, Security Testing, Performance Testing, User Acceptance Testing and conducting quality assurance by adhering to stringent quality measures. Strong experience in Life Science - Validation & Testing with good knowledge of Product Compliant (GxP), Change Management, Regulatory systems.
  • Expertise in Requirement, Test and Defect Management tools. Expert in using HP Application Life Cycle Management (ALM). Experience using JIRA, Confidential (Formerly Rally), SOAPUI and Bugzilla.
  • Experience in test automation using UFT (Formerly QTP) and Selenium tools, coordinating the test execution and managing the defects
  • Worked on Mobile automation using SeeTest, Android Studio, HPMC, SeeTest Cloud and GitHub.
  • Highly motivated Business Analyst proficient in Requirements gathering, review and management, creating business (BRD) & Functional requirements (FRD), process implementation and Data Analysis.
  • Ability to conduct impact, gap, scope, As-is and To-Be analysis on existing applications . Experience in process modelling, handling change requests and application management
  • Experience in using SQL Queries accessing database. Hands on experience in SDLC, Waterfall, Iterative and Agile / Scrum methodology projects. Driving continual improvement initiatives to ensure excellence in delivery through metrics-based measurement process & define quality management principles, processes & procedures
  • Involved in Change/Transition Management from Staff Augmented to Managed Projects, RFI/RFP, Cost
  • Budgeting/Forecasting, Managing Contracts SoW, Risk & Issue Management, People Management, Process
  • Improvement Initiatives and Strategic Planning
  • Proficient in working with Onsite-Offshore Delivery model with direct customer-facing experience in various industries which includes Banking, Telecommunication, E-Learning, E-commerce, Retail, Manufacturing, Life Science/Pharmaceutical and Travel/Airlines at various geographical locations in Asia, North America and Europe.
  • Team player, possess excellent interpersonal, communication and analytical skills with demonstrated abilities in handling stakeholders. Managed medium and large size teams, leading, capability building and mentoring.

TECHNICAL SKILLS:

Test Automation Tools: HP ALM, HP UFT, Selenium

Mobile Automation: SeeTest, Android Studio, SeeTest Cloud, Sauce Labs

DevOps: GitHub, Gradle, Jenkins

Bug Tracking Tools: PVCS Tracker, BugZilla, TestLog, Mantis

Operating Systems: Windows (98/NT/XP/2003 server,7), UNIX, Linux

Languages: Java, PL/SQL, Shell Scripting, VB Scripting

Database: Oracle, MySQL, MS Access, SQL Developer

Application Server: Java Web server, JBoss and Apache

Methodologies: Agile, Scrum, SDLC, Waterfall

Other Tools: Rally, JIRA, Model N, Service-Now, ProVision, ANT, SOAP UI, MPP and VSS

PROFESSIONAL EXPERIENCE:

Confidential

Sr Quality Assurance Lead, Fort Worth, TX

Responsibilities:

  • Plan, coordinate and lead the automation testing for AACOM functional automation, Mobile automation and Common Services projects of Confidential .
  • Set up automation testing strategy and plan for AACOM web automation regression testing for each release
  • Work on evaluating and analyzing the automation tools for mobile automation for AACOM
  • Plan for the UFT to Selenium migration activities identifying the UFT scripts to be migrating and sun set.
  • Work with the UFT to Selenium migration team converting the existing UFT scripts using TestNG framework, AccuRev, HP ALM
  • Support the Akamai route testing and No harm testing when a patch or critical fix is pushed to production
  • Identify the necessary open source tools on their feasibility to use for mobile automation and work with various vendors in the market to set up the mobile automation.
  • Work on various Proof of Concepts and advice the management on the road ahead for the automation
  • Part of mobile automation work on mobile app, wrapper and web automation teams to set up the Mobile End to End test automation suite using SeeTest, Android Studio, Espresso and SeeTest Cloud
  • Work for the FLY program with DevOps model setting up automation for both Web and mobile using GitHub, Selenium, Gradle, Jenkins, SeeTest and SauceLab cloud.
  • Conducting data driven testing, cross browser testing and parallel test execution using Selenium.
  • Prepare forecast, capturing metrics from a testing perspective and generating reports.
  • Introducing new quality practices to improve overall productivity within the company.
  • Providing assistance to business development on proposals from clients
  • Maintained the Taxonomy and business process flows (BPM Models) using ProVision. Owned & maintained the requirements, traceability and risk assessment in HP ALM.
  • Create a new plan and proposal for various other test automation programs and projects
  • Work with the Common Services team by setting up the automation strategy and plan for the Web Services automation using SoapUI
  • Worked on Agile methodology involved in Domain, Business, user story review meetings, generated the status reports, metrics in Confidential (Formerly Rally) for each iteration and conducting daily scrum meeting.
  • Participate in the Iteration review, Retrospective and planning meetings for each release.

Confidential

QA Lead, Southlake, TX

Responsibilities:

  • Prepare test strategy and test plan for various types of Functional, Exploratory and
  • Regression testing initiatives.
  • Review the test scenarios and test cases
  • Researching best practices, new tools and technology and guide the QA to team to use the same.
  • Liaise with the Product owner, tech lead for the sprint activities and work on the sprint backlog items
  • Working with Agile methodology, participate in the sprint planning, sprint review and sprint retrospective meetings
  • Manage defects from open to closure in JIRA and conduct the defect triage meetings
  • Prepare reports, metrics and documentation updates to keep things intact
  • Work on web services test automation involved in design, code and execute the automation scripts using the tools SoapUI, Selenium-Web Driver, FitNesse, Java, XML etc
  • Working on back end testing accessing the oracle database using SQL queries
  • SPOC for the Confidential Car Modernization project QA activities
  • Prepare test strategy and test plan for various types of Functional, Exploratory and
  • Regression testing initiatives.
  • Review the test scenarios and test cases
  • Researching best practices, new tools and technology and guide the QA to team to use the same.
  • Liaise with the Product owner, tech lead for the sprint activities and work on the sprint backlog items
  • Working with Agile methodology, participate in the sprint planning, sprint review and sprint retrospective meetings
  • Manage defects from open to closure in JIRA and conduct the defect triage meetings
  • Prepare reports, metrics and documentation updates to keep things intact
  • Work on web services test automation involved in design, code and execute the automation scripts using the tools SoapUI, Selenium-Web Driver, FitNesse, Java, XML etc
  • Working on back end testing accessing the oracle database using SQL queries
  • Hands on experience working on various Confidential tools SDS, SNTE, BBMNT, VIZ for the car projects guiding the team on using them efficiently.
  • Prepared test strategy, test plan for various types of Functional, Exploratory and Regression testing initiatives.
  • Define timeline for each phase of testing for different project, participate in Go-No Go meetings and providing sign off for release.
  • Implemented the process around QA testing, review the test scenarios and test cases.
  • Research best practices, new tools and technology and guide the QA to team to use the same.
  • Liaise with the Product owner, tech lead for the sprint activities and work on the sprint backlog items
  • Worked with Agile methodology, run the daily stand up, Sprint planning, Sprint review and sprint retrospective meetings and creating the user stories for the QA team in Rally ( Confidential ).
  • Reviewed the user stories, validate use cases & business rules and help to recreate the defects.
  • Managed defects from open to closure in Rally, conduct the defect triage meetings and raising issues in JIRA
  • Prepared reports, metrics and documentation updates to keep things intact and presenting the same to the marketing in the sprint review meetings.
  • Worked on web services test automation involved in design, code and execute the automation scripts using the tools SoapUI, ReST, FitNesse, Java, XML, TortoiseSVN, Groovy, Jenkins etc
  • Worked on back end testing accessing the oracle database using SQL queries
  • Address the customer’s needs, concerns, issues based on escalation and priority by identifying the risk and tracking till closure
  • Prepared RTM, Estimation, Risk analysis report, requirements update & Maintenance

Confidential

Systems Analyst, Allentown, PA

Responsibilities:

  • Involved analyzing the business requirements and convert them to functional requirements and use cases.
  • Creating the business process diagrams using Visio and providing functional clarification to the team
  • Planning & coordinating the testing process from scratch by setting up the testing methodology using HP ALM
  • Test case preparation and review for integration testing and system testing
  • Perform smoke testing, integration and system testing.
  • Planning for the test automation for regression testing using the HP QTP and cross browser testing using Selenium for online version.
  • Analyze the date and prepare the data for backend testing executing SQL queries in SQL Developer.
  • Perform defect management by triaging the defect and follow up till closure
  • Working with Agile methodology, attend the daily scrum meeting, discussing the product owner and the development team working on the sprint backlog and retrospective.
  • Address the customer’s needs, concerns, issues based on escalation and priority by identifying the risk and tracking till closure
  • Effort and schedule tracking, prepare metrics and reports
  • Providing assistance to business development on proposals from clients and issue tracking in JIRA.
  • Review the user stories, validate use cases & business rules and help to recreate the defects.
  • Supporting the technical team with Impact analysis during enhancements and defect fixing.
  • Supporting the QA team with Impact analysis to update the test cases when there are enhancements and defect fixes to narrow down the gaps with the business requirements and test cases.
  • Prepare RTM & risk analysis, requirements update & Maintenance, Mapping requirements to process models and importing models to ALM

Confidential

Sr Test and Business Analyst, Fort Worth, TX

Responsibilities:

  • Performing test estimation for testing projects and defining Key Result Areas (KRA) for quality department.
  • Developing test plans and test specifications aimed towards a variety of complex technologies
  • Ensuring all projects meet Confidential best QA processes and delivered on schedule and within budget
  • Performing test case reviews to measure the completeness of testing of a product / project
  • Performing required functions in Software Engineering Practice Group ( Confidential ) on quality processes
  • Authoring the testing process document and implementing the same successfully across the organization
  • Project management and championing technical initiatives in testing using the EMV cards in the Self Service Machine (SSM) Kiosks as the point of sales (POS).
  • Submit RU (Requirements Update) as needed and help the QA team to update the BPT test cases for regression using HP UFT (Unified Functional Testing)
  • Conducting data driven testing, cross browser testing and parallel test execution using Selenium.
  • Managing the entire team of resources for optimal utilization. Was instrumental in preparing the resource utilization chart currently being used by the organization
  • Capturing metrics from a testing perspective and generating reports.
  • Introducing new quality practices to improve overall productivity within the company.
  • Providing assistance to business development on proposals from clients
  • Played a key role of a business analyst, liaison between technical team and other AA business and QA teams, performing impact analysis and continuously familiarize with business rules to communicate to the technical team. Clarify requirements for the Testing Team.
  • Created Taxonomy and business process flows (BPM Models) using ProVision.
  • Application performance monitoring, analysis and incident tracking using Dynatrace.
  • Achieved a significant way of reporting by successfully implementing the BPM command center which helps the higher management to monitor exact status and health of the project work in an automated way.
  • Worked on Agile methodology involved in Domain, Business, user story review meetings, generated the status reports, metrics in Confidential (Formerly Rally) for each iteration and conducting daily scrum meeting.

Confidential

Test Manager/onsite coordinator, Thousand Oaks, CA

Responsibilities:

  • Worked and defined the process flow and testing conditions for different contracts like direct, indirect and GPO contracts validating the business functions based on the sales tier, processing the rebates and chargebacks.
  • Successfully trained the team of about 15 members’ offshore team on the Model N tool, mentored and managed them assigning the tasks and get them delivered on time on daily basis.
  • Successfully trained and working with UAT business users on the process of IQ and OQ testing and validation. The same has been documented and posted on the share point site and implemented across projects.
  • As part of regression testing, successfully implemented the test automation for Commercial and Medicaid modules by defining the scope, preparing the test conditions & data for automation, allocating the tasks and monitoring the test execution using QTP and generating the metrics & report for each regression cycle.
  • Worked in a pressurized environment both International and North America Implementations with Onsite-Offshore Model coordinating with the teams in Europe, North America and Asia to deliver on time and quality
  • Led and managed the testing activities of ISM (Integrated Service Management) which provide the support by providing solutions to the requests and incidents of the Confidential and their staff across the world using the tool Service-now. Worked closely with the vendor Service-now using Agile methodology by reviewing the user stories, preparing the test cases based on the user stories and liaising between the vendor, IT team and business.
  • Providing instrumental work in the initial build-up of the teams for major accounts
  • Performing test case reviews to measure the completeness of testing of a product / project
  • Analysis of applications for both technical and business risks and Managed the Validation life-cycle, regulatory and compliance expectations
  • Nurturing and managing QA teams from inception to stabilization
  • Successfully played the validation lead role. Independently provide guidance and responsible for validation of projects. Managed the Validation life-cycle, regulatory and compliance (GxP) expectations.
  • Organizing and supervising formal reviews of development documentation (requirements and design documents, system test plans)
  • Triage and Managing the defects, test case development, execution and Conducting on-site user training classes
  • Providing assistance to business development on proposals from clients and issue tracking in JIRA.
  • HP Quality Center expertise. Successfully standardized and baselined the Metrics and the Reports generated out of HP Quality Center which resulted in significantly minimizing the cost and time. These metrics and reporting standards were implemented on various projects across Confidential .

Confidential

Offshore Test Lead

Responsibilities:

  • Developed Automation framework using Quick Test Professional (QTP), creation of test scripts and test data for test execution.
  • Providing project leadership and managing complete/partial SDLC
  • Managing defects, test case development and execution and Setting up automated incident tracking system.
  • Leading select modules of projects on design architecture to the entire SDLC
  • Performing test case reviews to measure the completeness of testing of a product / project
  • Traveled to onsite for implementation and successfully delivered the product with high quality and on time.

Confidential

Test lead

Responsibilities:

  • Managed and Co-ordinated for testing of the SIROCO Migration project for which Confidential (Banque et Caisse d'Epargne de l'Etat) developed a new application architecture in VB .Net to replace the existing architecture which was built on mainframe system.
  • Involved in assigning the functional test case design and execution work to the team and monitoring, defect & issue tracking and escalation. Address the customer needs, issues and concerns on priority.
  • Successfully trained the new joiners in short span of time and provided technical support
  • With proper planning and co-ordination of the testing, successfully set up the test bed for UAT resulted in delivering the project a week ahead of the due date.

Confidential

Onsite Test Lead / Test Coordinator

Responsibilities:

  • Led and coordinate the testing activities for Confidential (Competitive Local Exchange Carrier) Gateway project for Confidential Communications which is hosted on mainframe systems. Meetings with the Confidential QA manager to materialize things on the test schedules, environment issues, resource issues etc.
  • Developed test plans, test procedures, test cases using HP Quality Center
  • Worked as test SPOC with cross functional teams during test execution by executing SQL queries using stored procedures, triggers and joints.
  • Worked with the client manger to materialize things on test schedule, environment, resource etc and successfully implemented the same. Prepared metrics and report for each testing phase.
  • Point of contact for the other teams to resolve issues at the time of execution.

Confidential

QA Lead / Analyst

Responsibilities:

  • Initiated the entire SOA testing process from scratch by setting up the testing methodology for the project.
  • Planned and Co-ordination with the onsite team for the Testing process and prepared Test plan, Strategy, Test cases and Test execution followed by logging defects using HP Quality Center
  • Trained the team members on the SOA testing using SOAPUI and the application.

Confidential

Sr, Business Analyst, Palo Alto, California

Responsibilities:

  • Understanding the retail environment of Confidential and the business requirement and convert them business scenarios and test conditions.
  • From the point of sale (POS) perspective worked on the cost of shipping a key inhibitor to sales of low-cost, high-margin items like ink and toner, to grow the sales and improve TCE by offering different promotions with different sets of rules which customers can clearly understand and implemented successfully.
  • Compared and validated the capabilities of the Main site VS TOMI (Telephone Order Management Interface) the agent site where the call center agent places an order on behalf of customer who has a profile in Confidential site
  • Reviewed and validated the business rules around modifying the TFS (Targeted Free Shipping) capabilities to set cart value when selected SKU(s) are in the cart and run the promotions based on the cart values.
  • Involved in warranty and production UAT testing along with the business users for three major PMO projects Digital Entertainment, MTFS (Multiple Targeted Free Shipping) and Dynamic Merchandising.
  • Liaison between different Business owners and IT to proactively clarify and prioritize business ideas/needs and define technical requirements

Confidential

Sr QA Analyst

Responsibilities:

  • Setting up the Integrated Test Environment, Build creation, Version Control and maintenance.
  • Conducted walkthroughs and Inspection along with the development team and gathering requirements.
  • Client interaction and Involved in testing the application using the Rational XDE Tester automation tool.
  • Active member of Confidential implemented various quality process.

Confidential

Module Lead

Responsibilities:

  • Successfully conducted various test procedures like Smoke test, Stress, Load and performance testing for the AUT and created installer for the products after the testing is over.
  • Review the test cases and the bugs posted in the tracking system for their validity.
  • Creation of Installer for the products after the testing is over.
  • Prepared the Test Report, Bug analysis report, various other process guides and manuals for all other languages

Hire Now