CAREER OBJECTIVE:

Career in a progressive firm, which will make use of my talents and experience as a Software Quality Analyst. The ideal environment will be professionally stimulating and will offer opportunities for career advancement

PROFESSIONAL SUMMARY:

• Over 11 years of experience in Software Quality control and assurance, having expertise experience in testing tools like HP ALM, Mercury Quality Center, QTP, Rational Clear Quest, Win Runner & Test Director.
• Proficient in Manual testing and Automated testing.
• Specialized in testing of Web application, Mainframes and Client - Server applications.
• Ability to write Test Plans, Test Cases and Test Scripts from requirements and Use Cases.
• Expertize knowledge and experience in agile methodology and agile process was followed throughout the projects and all artifacts are generated for each discipline.
• Excellent knowledge of Configuration Management and Version Control.
• Specialized in testing on WINDOWS, MAINFRAMES and UNIX environments.
• Experience in Test Strategy, Test Approach, Test Management.

TECHNICAL SKILLS:

Testing Tools: HP ALM, QC, and QTP

Operating Systems: UNIX, Windows 95/98/NT/00/XP

Languages: C, XML

GUI: Developer/2000, Visual Basic

Database: Oracle, DB2, Sybase, SQLServer, and MS-Access

PROFESSIONAL EXPERIENCE:

Confidential, Chicago, IL

Sr. QA Analyst

Responsibilities:

• Participated in Requirement Analysis, Business Analysis, Use-Case Analysis and Gap Analysis.
• Developed Test Plans, Test Cases, Test Scripts, Test Scenarios, Test Data and Traceability Matrix.
• Conducted Integration, System, Functional, GUI, Regression, Smoke, Database Integrity, and User-Acceptance (UAT) on the applications ( Confidential ) manually for different modules.
• Test Management was done using HP ALM.
• Managed the requirements using Requirements Plan Manager (HP ALM).
• Developed Test Cases and Test Design using Test Plan Manager (HP ALM).
• Tested the Confidential Mainframe application) Screens.
• Familiar with all the Confidential Mainframe application screens and Transaction codes.
• Run the nightly batch process in Confidential Mainframe application).
• Modify the Customer credit card information in the Confidential Mainframe application) and validated test results in the Confidential (Mainframe application)
• Created Test Data in Confidential Mainframe application for our testing.
• Created Traceability matrix between Requirements and Test Cases in HP ALM
• Tracked and reported the defects using HP ALM and generated defect summary reports.
• Maintained Test Logs, Test Summary reports and participated in defect review / Status / GO-NOGO Meetings.
• Worked on different Confidential projects like Balance Transfer, Basel, Statements, CBR, SB-Emboss file and Custom Data.

Environment: Confidential (Attachmate Enterprise 2000), HP ALM 11.52, Windows NT.

Confidential, Cleveland, OH

QA Analyst Lead

Responsibilities:

• Participated in Requirement Analysis, Business Analysis, Use-Case Analysis and Gap Analysis.
• Developed Test Plans, Test Cases, Test Scripts, Test Scenarios, Test Data and Traceability Matrix.
• Agile Process was followed throughout the project and all artifacts are generated for each discipline.
• Conducted PEGA Application testing on different modules of the Application.
• Tested different scorecards of PD (Profit Default) workflow functionality of the PEGA Application.
• Tested LGD (Loss Given Default) workflow functionality of the PEGA Application.
• Lead Onshore and Offshore teams and Co-ordinated testing activities with Onshore and Offshore teams
• Conducted Integration, System, Functional, GUI, Regression, Smoke, Database Integrity, and User-Acceptance (UAT) testing on the application manually for different modules.
• Performed Backend testing on the database server’s manually during the development process by using Toad for Oracle
• Used SQL statements to extract data from the tables to validate Test results
• Test Management was done using ALM
• Managed the requirements using Requirements Plan Manager (ALM).
• Developed Test Cases and Test Design using Test Plan Manager (ALM).
• Created Traceability matrix between Requirements and Test Cases in ALM
• Tracked and reported the defects using ALM and generated defect summary reports.
• Maintained Test Logs, Test Summary reports and participated in defect review / Status / GO-NOGO Meetings.

Environment: PEGA Systems ASP.NET, VB.NET, TOAD Oracle 8.6.1, Apache Web Server, Java, XML, HTML, VSAM, MS Office, MS Visio, Windows NT, HP ALM

Confidential, VA

QA Team Lead

Responsibilities:

• Participated in Requirement Analysis, Business Analysis, Use-Case Analysis and Gap Analysis.
• Developed Test Plans, Test Cases, Test Scripts, Test Scenarios, Test Data and Traceability Matrix.
• Agile Process was followed throughout the project and all artifacts are generated for each discipline.
• Conducted Accessibility testing on different modules of the Application.
• Conducted Integration, System, Functional, GUI, Regression, Smoke, Database Integrity, and User-Acceptance (UAT) on the applications ( Confidential ) manually for different modules.
• Performed Backend testing on the database server’s manually during the development process by using Toad for Oracle
• Used SQL statements to extract data from the tables to validate Test results
• Test Management was done using ALM
• Managed the requirements using Requirements Plan Manager (ALM).
• Developed Test Cases and Test Design using Test Plan Manager (ALM).
• Tested the Confidential Mainframe application) Screens.
• Familiar with all the Mainframe application screens Transaction codes.
• Run the nightly batch process in Confidential Mainframe application).
• Modify the Customer credit card information in the Mainframe applications and validated test results in the backend database Oracle by writing SQL queries.
• Created Test Data in Mainframe application for our testing.
• Performed Integration testing by entering customer details in the Front end application (ProphIT) and verifying that customer records are updating in Mainframe application and Backend Database.
• Created Traceability matrix between Requirements and Test Cases in ALM
• Tracked and reported the defects using JIRA and generated defect summary reports.
• Maintained Test Logs, Test Summary reports and participated in defect review / Status / GO-NOGO Meetings.

Environment: ASP.NET, VB.NET, Confidential (Attachmate Enterprise 2000), TOAD Oracle 8.6.1, Apache Web Server, Java, XML, HTML, VSAM, MS Office, MS Visio, Windows NT, HP ALM 11.52

Confidential, NY

QA Analyst

Responsibilities:

• Developed Test plan using the Business Specifications for the Confidential Collection System.
• Developed Test cases for Functional, Regression and System level testing by analyzing the specifications of Business document.
• Managed the requirements using ALM Requirements Plan Manager
• Developed Test Cases using ALM Test Plan Manager
• Executed Test Scripts using ALM’s Test Lab Manager
• Used SQL statements to extract data from the tables to validate test results.
• Produced and documented various summary and detailed reports using ALM
• Tracked and reported defects using ALM’s Defects tab Manager.
• Involved in unit testing and functional integration testing.
• Performed the system integration testing of the applications manually for different Modules.
• Communicated defects encountered during testing and followed-up with developers until all issues were resolved.

Environment: ALM, Quick Test Pro 9.0, Windows NT, Oracle 8.6.1, Telnet, J2EE, Apache Web Server, Java, XML, HTML, VSAM, MS Office, MS VisioProject Name: Confidential insurance

Confidential, NY

QA Analyst

Responsibilities:

• Analyzed the business requirements to understand the functionality of the system.
• Used Quality Center as the requirement management tool.
• Worked with Business Analysts on Use Case creation.
• Involved in preparation of test plan, which specified testing overview, testing approach, testing strategy, roles & responsibilities and scope of testing.
• Involved in updating the test plan for different versions of application development and enhancements.
• Prepared test cases for integration testing and system testing.
• Prepared and executed several test cases for GUI, Navigational and Hyper link testing.
• Used SQL queries to perform back-end testing of the application and to validate test results.
• Prepared status summary reports with details of executed, passed and failed test cases using Quality Center
• Performed Functional testing using Quick Test Pro.
• Performed in creation, execution and enhancement of regression test scripts using Quick Test Pro.
• Tracked and reported defects using Quality Center Defects Manager.
• Communicated defects encountered during testing and followed-up with developers until all issues were resolved.
• Submitted weekly status reports to Project Lead.

Environment: Quick Test Pro 9.0, SQL, Java, Visual Basic, HTML, Java Script, XML, Oracle, TOAD, Web Logic, Apache web server, MS Visio, MS Project

Confidential

QA Analyst

Responsibilities:

• Involved in Requirement Analysis, Business Analysis, Use-Case Analysis and Gap Analysis.
• Writing of high level Test Plans, Test Cases, Test Scripts, and Test Scenarios.
• Developed Test Plans and overall Test Strategy for the applications.
• Participated in Data Analysis.
• Developed Test Cases and Test Scripts for System testing
• Managed the Requirements using Requirements Plan Manager of Mercury Quality Center.
• Developed Test Cases and Test Design using Test Plan Manager of Mercury Quality Center.
• Conducted the Regression Testing using Test Lab of Mercury Quality Center.
• Test Scenario creation for Provider and Membership modules.
• System Integration testing for Facets core modules with external systems.
• Data mocking for different Claim file formats.
• Conducted HIPAA Gateway Testing.
• Test Data preparation for both Institutional and Professional Claims.
• Scheduling of XML Batch jobs in testing environments.
• Validated the back-end data by using SQL and Stored Procedures extensively.
• Conducted various Batch Processing tests successfully.
• Executed Scripts successfully in Test Lab Manager of Mercury Quality Center.
• Tracked the defects using Defect Manager of Mercury Quality Center and generated defect summary reports.
• Used Mercury Quality Center as error tracking system. Interacted with developers, users and various members of my team to discuss and to resolve defects and their priorities.
• Participated in regular project status meetings related to testing.

Environment: JAVA, J2EE, Facets 4.1, .NET, SQL SERVER 2000, Oracle 9i, TOAD, Mercury Quality Center, Windows 00/NT, Visio, MS-Project, MS-Word, Ms.-Excel

Confidential

QA Analyst

Responsibilities:

• Participated in Requirement Analysis, Business Analysis, Use-Case Analysis and Gap Analysis.
• Developed Test Plans, Test Cases, Test Scripts, Test Scenarios, Test Data and Traceability Matrix.
• Agile Process was followed throughout the project and all artifacts are generated for each discipline.
• Conducted Integration, System, Functional, GUI, Regression, Smoke, Database Integrity, and User-Acceptance (UAT) on the applications (VRU, OAS, ProphIT, Confidential and Chordiant) manually for different modules.
• Performed Backend testing on the database server’s manually during the development process by using Toad for Oracle 8.6.1
• Used SQL statements to extract data from the tables to validate Test results
• Test Management was done using Quality Center.
• Managed the requirements using Requirements Plan Manager (Quality Center).
• Developed Test Cases and Test Design using Test Plan Manager (Quality Center).
• Tested the Confidential (Mainframe) Screens.
• Worked with JCL extensively to schedule and execute the jobs in Mainframes.
• Performed Mainframe application testing and validated the test results at the backend.
• Worked with SQL, PL/SQL and functions to test the database integrity (Oracle / SQL Server).
• Created Traceability between Requirements and Test Cases in Quality Center
• Worked with Unix Shell Scripts.
• Tracked and reported the defects using Rational Clear Quest and generated defect summary reports.
• Maintained Test Logs, Test Summary reports and participated in defect review / Status / GO-NOGO Meetings.

Environment: ASP.NET, VB.NET, Confidential (Attachmate Enterprise 2000), ProphIT, VRU (Voice Response Unit), Chordiant 5.7, TOAD Oracle 8.6.1, Telnet, Filenet, J2EE, Apache Web Server, Java, XML, HTML, VSAM, MS Office, MS Visio, Windows NT, Quality Center 9.0, Rational Clear Quest