CAREER SUMMARY:

• Over 6+ years of Extensive experience in Software Quality Assurance and Performance testing, Manual Testing, Regression Testing and User Acceptance Testing.
• Specialized in manual and Automation testing for various Mortgage and healthcare applications.
• Extensive experience in all testing methods including manual and automated testing using the Mercury tools such as Quick Test Pro (QTP), Win Runner, Quality Center and Load Runner.
• Experienced in black box testing, regression testing, functional testing, boundary testing, integration testing, system testing and user acceptance testing.
• Familiar with Performance, Stress, Load and volume testing.
• Experience and knowledge of automation test scripting and execution using Quick Test Pro (QTP).
• Team player and have good verbal and written communication skills.
• Strong interpersonal and analytical skills.
• Good experience in Performance testing Reporting tools: Business Objects, Crystal Reports, and Hyperion Reports and Main Frame.
• Experience in various programming languages (SQL, XML) and operating hardware and software applications including TOAD, Crystal Reports, Oracle Discoverer, Query Analyser and SQL Navigator.
• Extensively involved in Facets billing module both in Back - End and Front - End data system for different Billing process documents which fulfilled the current business needs.
• Strong knowledge and hands on experience of claimadjudication process.
• Strong knowledge on Medicare and Medicaid.Complete understanding of HIPAA rules andregulations and implementation guides for theHealthcare Industry
• Involved in gathering business requirements, studying the application and collecting the information from developers and writing the test plan
• Hands on experience in using Load Runner, Quality Center and SharePoint.
• Experience in using both HP and Rational tools for defect tracking like Quality Center and Rational Clear Quest.
• Hands on experience and exposure in all phases of project development lifecycle and Software Development Life Cycle(SDLC) right from Inception, Transformation to Execution which include Design, Development, and Implementation
• Experience of developing test scripts in Quick Test Pro (QTP) both manually and automatically by using VB Script and recording the application.
• Proficiency in testing the applications compatibility on UNIX andWindows platforms
• Experience in Performance testing of Web applications and Client/Server by using Load Runner
• Worked on Web Based and Mainframe
• Proficient in using automated tools like Win Runner, Quick Test Pro (QTP), Test Director, HP Service Test, Soap UI, Quality Center and Load Runner.
• Worked extensively with Load Runner. Created Scenarios, Ran tests with IP Spoofing with process and multithreaded environments, analyzed and generated performance test reports
• Good experience with shell scripting and strong testing experience with PL/SQL, Java script and VB Script.
• Expertise in Manual and Automated Correlations to Parameterize Dynamically changing Parameters
• Worked with VTS (Virtual Table Server) in Load Runner, which is used as a dynamic table to pass data between Load Runner Scripts.

TECHNICAL SKILLS:

Test management Tools: ALM,QC

Bug Reporting Tools: Mercury Quality Center, Bugzilla,Jira

Operating Systems: Windows XP/2000/Vista/7, LINUX, UNIX

Web Technologies: FTP, XML, HTML

Databases: MS Access, SQL Server, Oracle, MySql

Project Management Tools: MS Office, MS Project

Design Tools: MS Visio, Rational Rose

PROFESSIONAL EXPERIENCE:

Confidential

QA Analyst

Responsibilities:

• Prepared Test Plans for each release, written Test Cases and executed them as part of Functional Testing. Prepared Test Reports and Deliverables and submitted for version releases
• Thorough understanding of Software Development with various programming languages such as, C, C++, Java, .Net, HTML, XML, etc
• Throughout the project, was involved in giving clarifications on domain and product functionality for the team.
• Used the SOAP UI to perform Automated testing.
• Performed the data driven testing using the SOAP UI tool.
• Created Bitmap check points, Text check points from active screens.
• Identified defects and generated defect reports using Quality Center’s Defect Module.
• Managed objects in the Object Repository.
• Interacted with Developers for defect analysis and performing regression testing.
• Established connectivity between QTP and Mercury Quality Center for scheduling and execution of automated tests.
• Analyzed HIPAA 4010 and 5010 standards for 837P EDI X12 transactions, related to providers, payers, subscribers and other related entities.
• TLE Implementation and Configuration for Windows NT and Unix for various customers. XML interface for some trading partners who are not EDI compliant.
• Verified defect fixes in both manual and automated modes using QTP scripts.
• Involved in the full HIPAA compliance lifecycle from GAP analysis, mapping, implementation, and testing for processing of Medicaid Claims.
• Involved in testing Facets / Membership and Claims applications.
• Tested Subscribers/Providers and claims in Facets.
• Performed Load Testing, with creation of scripts, configuration of Controller and Agent machines, setting up Scenarios, execution of Load Tests and Preparation of Load Test Results and Reports Using LoadRunner.
• Involved in the manual and Automated Testing.
• Performed Integration, Functional, Regression, Load and Performance testing.
• Created LoadRunner scenarios, scheduled the scenarios and monitored the servers, vUsers and transaction details using online monitors.
• Created, Analyzed the load test results and reported the load test results to Project Manager.
• Involved in creating automated Test Scripts representing various Transactions, Documenting the Load Testing Process and Methodology. Created meaningful reports for analysis and integrated the Performance Testing in the SDLC.
• Created the SQL scripts for demonstrating the prototypes and for verifying the result sets
• Involved in decision making of converting manual test cases into automated test scripts and analyzing their life time and time required to update the scripts.
• Written smoke test cases in Quality Center and modified them when they are automated.
• Prepared and executed test cases for Navigational test, Functionality testing and GUI testing using Test Director.
• Utilized corporation developed Agile SDLC methodology. Used Scrum Work Pro and Microsoft Office software to perform required job functions.
• Performed Automation of various test cases for sanity testing and functional testing using QTP.
• Regular interaction with the core developers helped us in fixing the defects in less time.
• Design, development, implementation and roll-out of Microstrategy Business Intelligence applications
• Performed Black Box testing and conducted Functionality and Regression testing on various phases of the Management software
• Conducted GUI and functionality testing using QTP.
• Conducted data driven testing using QTP to conduct backend testing.
• Tested security test and audit test for this particular system. Performed Black Box, functional testing, end to end testing for world points system
• Modified the 834 file and then checked if the eligibility enrollment is properly loaded onto Facets.
• Used Test Director and Mercury Quality Center for updating the status of all the Test Cases & Test Scripts that are executed during testing process.
• Established traceability matrix using Rational Requisite Pro to trace completeness of requirements in different SDLC stages.
• Ran new EDI files, extracted results, compared the results to baseline validation files, identified discrepancies and updated Quality Center. Conducted business validations, covered the deliverables like FACETS Providers, Facets Claims and Facets.
• Performed Load and Stress Testing using Load Runner.
• Created test plans, test scripts, UAT using HP ALM (Mercury Quality Center) Team foundation Server, Jira and Microsoft Test Manager.
• Created a task plan for the team identifying the key deliverables and the respective deadlines.
• Supported users with word processing, spreadsheets, relational databases and presentation software. Created and developed the TO-BE system presentations using PowerPoint.
• Responsible to write and execute test cases in HP ALM/ Quality center.
• Configured the Data mapping between Oracle and SQL Server 2005.
• Automated confidence tests that run on new builds on regular basis.
• Involved in setting up different configuration environment for compatibility testing and manual testing.
• Upgraded the existing Test Scripts and created new scripts for client application to be able to work for new versions and patches, which improved product quality.
• Created test scripts for all the test cases in PL/SQL.
• Evaluated testing results for each potential release build using Test Director, Quality Center and Bugzilla reports, listing summarized bug information in priority sequence, recommended viability of release for production.
• Created Use-Case diagrams and State diagrams using MS Visio.
• Preparing Weekly action report & QA feedback to QA team & Manager.

Environment: Web Logic, Java,ALM, Quick Test Pro (QTP), MS Visio, MS Office, Mercury Quality Center 9.0,UnixSOAP, Load Runner 8.2, Sun Java,XML, J2EE, MSJVM, Oracle 8i/9i/10g, UAT, SQL Server 2000, DB2,C #, MS-Project 2000/2003.

Confidential, Texas

QA Analyst

Responsibilities:

• Tested / 835/270/271/276/277 EDI transactions following the HIPAA compliance EDI standard X12 format.
• Reported issues during testing using Quality Center (QC) and entered defects using correct terminologies and standards. Attended defect management meetings as well.
• End - End testing of claim processing of HMO, MEDICARE, MEDICAL claims in IDX.
• Uploaded the diagnosis codes, procedure codes to the related tables in test environment to verify the changes related to ICD9 changes.
• Performed Black Box testing and conducted Functionality and Regression testing on various phases of the Management software
• Created automated Load test scripts using Load Runner.
• Conducted GUI and functionality testing using QTP.
• Conducted data driven testing using QTP to conduct backend testing.
• Performed White Box testing by using Expediter tool and updated some of the PROCs, JCLs and SAS programs in the Test region. Submitted batch JCLs in order to create output datasets for verification.
• Developed SOAP based xml message interaction infrastructure.
• Interacted with the business users in knowing the business views and gathered the reporting requirements to design the universes and business objects.
• Executed and Validated Test Cases in Test Lab Tab of Quality Center. Used Bitmap, Image, Database, XML, Table check points to handle the checkpoints in Application.
• Involved in full life cycle of Business Objects reporting Application.
• Involved in Data Modeling of both Logical Design and Physical design of data warehouse and data marts in Star Schema and Snow Flake Schema methodology.
• Designed and Developed the Business Objects Universes which suit the standard, analytical and ad-hoc reporting requirements of the Business Objects users.
• Executing Load Test, Stress Test and Endurance Test in Performance center.
• Used Test Director and Mercury Quality Center for updating the status of all the Test Cases & Test Scripts that are executed during testing process.
• Established traceability matrix using Rational Requisite Pro to trace completeness of requirements in different SDLC stages.
• Wrote Test Plans in MS Word for Manual Testing, System Testing, Integration Testing, Performance Testing, Regression Testing & reviewed their consistency with the business requirements.
• Administered problem management process, including monitoring and reporting problem resolutions. Worked with ICD-9 end-to-end testing.
• Created the test strategy, test plan, test cases, and test scenarios according to the Business Requirements Documents.
• Participated in requirements design document reviews.
• Used Quality Center to create and execute test cases. Defects were logged using Quality Center as well.

Environment:, HP Gateway, Toad for Oracle, Rational Clear Quest, EDI Manual Testing, HIPAA, J2EE, XML, C#Oracle, UNIX, Windows 2000/XP, and Quality Center.

Confidential, Chicago, IL

QA Analyst

Responsibilities:

• Responsible for decomposition of the requirements based on the functional specifications, design, development, coding, testing, debugging and documentation of applications to satisfy requirements.
• Prepared Test plan and Test cases based on the functional specifications.
• Created and Maintained Test Matrix and Traceability Matrix and performed GAP Analysis.
• Coordinated with the developers on Defects Status on a regular basis.
• Involved in User Acceptance Testing and performed feedback concerning completeness and accuracy of AUT.
• Involved in documenting the defects found during AUT.
• Participate in various meetings and discussed Enhancement and Modification request.
• Performed Positive and Negative Testing manually.
• Worked on web testing with automated tool SoapUIand alsoused automated tools like Win Runner, Quick Test Pro (QTP), Test Director, HP Service Test, Soap UI, Quality Center and Load Runner.
• Involved in testing, design, implementation and education services and innovative delivery models for HP ALM (Mercury Quality Center) and Jira
• Participated in unit testing and deployment of health care benefits online
• Involved in Design and development of SQL Programs, procedures, UNIX shell scripts to track status and data files on real time basis.
• COTS evaluation and implementation for reporting tool, that resulted in choosing Business Objects
• Involved in manual and automated testing of application under test (AUT) using Quality Center
• Identified features to be automated and created automation test scripts using QTP.
• Reviewed computer logs and reports to identify application processing errors and possible improvements.
• Executed batch jobs using Autosys in a UNIX environment.
• Developed and maintained innovative, repeatable QA test plans as well as performance test plans based on functional requirements, use cases, user interface designs, system design
• Execute silk script to test the performance of RSVP.
• Update silk script to test performance testing.
• Modified and implemented existing JavaScript for new Intranet development projects.
• Conducted site load testing, stress testing, and volume testing using java component called URLHammer.Created installation executable for easy distribution and implementation of URLHammer applet.
• Using keyword driven frame work for making automated QTP scripts.
• Executed SQL queries for searching, creating and updating test data.
• Made use of Ramp Up and Ramp Down options in scenarios for simulating real time scenarios.
• Identified, analyzed, and documented defects, errors, and inconsistencies in the application using Mercury Quality Center.
• Reported defects according to Defect Life Cycle.
• Worked with BA in UAT testing.

Environment: ORACLE, SQL,ALM,Java, J2EE,Unix, SQL, Quick Test Pro (QTP), IBM Rational (IBM Rational Test Manager, IBM Rational Req Pro, IBM rational Clear Quest for windows Client), IBM Rational Manual Tester

Confidential, Harford, CT

QA Analyst

Responsibilities:

• Responsible for decomposition of the requirements based on the functional specifications, design, development, coding, testing, debugging and documentation of applications to satisfy requirements.
• Prepared Test plan and Test cases based on the functional specifications.
• Created and Maintained Test Matrix and Traceability Matrix and performed GAP Analysis.
• Coordinated with the developers on Defects Status on a regular basis.
• Involved in User Acceptance Testing and performed feedback concerning completeness and accuracy of AUT.
• Involved in documenting the defects found during AUT.
• Participate in various meetings and discussed Enhancement and Modification request.
• Performed Positive and Negative Testing manually.
• Worked on web testing with automated tool SoapUIand alsoused automated tools like Win Runner, Quick Test Pro (QTP), Test Director, HP Service Test, Soap UI, Quality Center and Load Runner.
• Involved in testing, design, implementation and education services and innovative delivery models for HP ALM (Mercury Quality Center) and Jira.
• Participated in unit testing and deployment of health care benefits online
• Involved in Design and development of SQL Programs, procedures, UNIX shell scripts to track status and data files on real time basis.
• Involved in manual and automated testing of application under test (AUT) using Quality Center
• Identified features to be automated and created automation test scripts using QTP.
• Reviewed computer logs and reports to identify application processing errors and possible improvements.
• Executed batch jobs using Autosys in a UNIX environment.
• Modified and implemented existing JavaScript for new Intranet development projects.
• Involved in claims adjudication process of facets.
• Involved in the testing of claims module of Facets.
• Conducted site load testing, stress testing, and volume testing using java component called URLHammer.Created installation executable for easy distribution and implementation of URLHammer applet.
• Extensive work as a claims adjuster and configuration professional, cleaning up errors with claims, benefits, provider contracts, and making modifications in a cleanup effort.
• Verified the different Product Benefit Configuration for different Members.
• Tested HIPAA regulations in Facets HIPAA privacy module.
• Using keyword driven frame work for making automated QTP scripts.
• Executed SQL queries for searching, creating and updating test data.
• Made use of Ramp Up and Ramp Down options in scenarios for simulating real time scenarios.
• Identified, analyzed, and documented defects, errors, and inconsistencies in the application using Mercury Quality Center.
• Reported defects according to Defect Life Cycle.
• Worked with BA in UAT testing.

Environment: ORACLE, SQL,ALM,Java, J2EE,Unix, SQL, Quick Test Pro (QTP), UAT,IBM Rational (IBM Rational Test Manager, IBM Rational Req Pro, IBM rational Clear Quest for windows Client), IBM Rational Manual Tester