Quality Control Field Representative Resume
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SYSTEMS / TECHNICAL EXPERIENCE:
- ERP systems; Oracle, PeopleSoft, Lawson. Imaging software; ImageNow, Kofax, Captiva. Billing; Arbor BP, Kenan and custom billing platforms. Credit Card programs; Wells Fargo, BofA, JP Morgan Chase, AMEX.
- Experienced with the full Microsoft suite of products, expert in Excel, PowerPoint.
PROFESSIONAL EXPERIENCE:
Confidential
Quality Control Field Representative
Responsibilities:
- Performed quality control reviews with survey respondents.
- Reported results, anomalies and suspected errors to the Regional Office.
Confidential, Thornton, CO
Sole Proprietor
Responsibilities:
- Founder of start - up entity that provides general business consulting and A/P cost recovery services to small and mid-size clients.
- Analyze large AP transaction data sets, utilizing Microsoft Excel, to find duplicate payments, overpayments, missed, fictitious and questionable transactions, for recovery. Worked with client’s suppliers to recover funds.
- Consulting projects included: Assisted client in $3M supplier contract negotiation and $500k discrepancy resolution.
- Assisted small business client in business evaluation and financial valuation to determine expansion options and operational efficiency opportunities.
Confidential, Westminster, CO
Sales and Merchandising Support
Responsibilities:
- Perform customer service, product merchandising, POS transactions and closing functions.
Confidential, Englewood, CO
Manager, Accounts Payable
Responsibilities:
- Managed day to day AP operations. 20 person team processing $1B in payables/750K invoices annually.
- Developed and implemented KPIs and key transactional analysis reporting, distributed to all hospital CFOs.
- Bank transaction management and account reconciliation of Confidential and Confidential payments.
- Responsible for managing to supplier contract specifications, supplier relationships, process control stabilization and improvement, audit remediation and department budget management.
Confidential, Englewood, CO
Director Shared Services
Responsibilities:
- Lead the consolidation of 6 regional AP centers into a single Shared Services function in Denver.
- Built organization from 2 employees to 59 employees.
- Defined and published A/P operations metrics (KPIs) and transactional analysis reporting, delivered to Regional Presidents and C-level organization on a monthly basis.
- Drove cost reduction initiatives saving $800k annually in operating costs within the function.
- Concurrently assumed and grew Confidential program, from $2M/yr to $85M/yr in spend, returning $1M in rebate.
Confidential, Broomfield, CO
Senior Director, Financial Operations
Responsibilities:
- Lead Customer Billing Operations, A/P, Payroll functions - 250 US and off-shore employees.
- Responsible for development and managing to a $15M annual operating budget. Provided quarterly forecasts and actual to budget variance analysis as needed.
- Implemented comprehensive analytical management reports (KPIs) in Billing, A/P and Payroll delivered to functional leadership and C-level staff on a monthly basis.
Confidential, Boulder, CO
Manager, Accounts Payable
Responsibilities:
- Responsible for daily AP processing, prepared journal entries and facilitated AP month end close
Confidential, Longmont, CO
Director, Accounting Operations
Responsibilities:
- Lead Credit and Collections, A/P, Strategic Sourcing, Confidential, financial systems and travel management.
- Worked hands-on with team to define and deploy process and policy enhancements.
- Implemented Customer portfolio metrics (baseline KPIs), including; % over 90 days, bad dept write-off and aging analytics for all markets.
- Developed and implemented enhanced supplier and customer on-boarding process utilized company-wide. Standardized SOW and MSA process, business evaluation standards and corporate legal review.
Confidential, Aurora, CO
Manager, Treasury & Accounts Payable
Responsibilities:
- Lead A/P & Treasury operations (30 associates).
- Approximately $4B in annual transactions.
- Directed daily Treasury operations including; account funding, debt payments, balancing daily sweep activity, reporting and managing cash levels and communication with banks and Confidential Treasury team.
- Created and published metrics deck (KPIs) and implemented Oracle I-Expense Module to support 50,000 expense reports annually, in 3 months.