Account Executive Resume
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NY
OBJECTIVE
To contribute my comprehensive professional experience in account management and multilingual skills to a Confidential .
EXPERIENCE
Confidential, NY
Account Executive
Responsibilities:
- Performed invoicing, collection ( Confidential ); handled claims, found solutions in difficult situations.
- Communicated on a daily basis with the technical and logistic departments at the mills in France and Technical and Quality Manager in the US.
- Informed the customer in case of deviations from their specifications in order to obtain the customer s formal acceptance of the deviations.
- Managed with the mill customer s specific requests regarding corrections of the mill s.
- Managed customer consignment inventory in Houston and New Westminster (Canada) to ensure timely rotation and invoicing.
- Provided regularly updates to customer on the status of their inventory.
- Created detailed Packing Lists for arriving vessels.
- Generated weekly reports on the open orders status to the clients, and also to the vice president and outside sales managers follow the price Confidential and to ensure accuracy for quoting and bids.
- Created mill delivery performance reports to study delays with ocean shipment per customer to improve deliveries.
- Prepared and maintained customer orders electronic folders in SharePoint.
- Supported Confidential Department with customer & customs broker documentations.
Confidential, Norwalk, CT
Inside Sales Coordinator
Responsibilities:
- Coordinated with the mills regarding production and delivery, order fulfillment, billing, monthly forecasts, price corrections, transit, quality claims and inventory control management.
- Communicated with the clients in English and French, finding problem resolution, providing product information, product sampling, pricing, and timelines for new order placement and production.
- Presented timely order status updates, monitored proper input of monthly sales forecasts.
- Maintained updated customer profiles in SAP, monitored inventory level to ensure timely rotation, invoicing and warehousing.
- Coordinated with Confidential to ensure optimal shipping expense and dead freight charges, and critical resolution of vessel delays.
- Collaborated with external sales department by supporting their sales efforts through client presentations on mill requirements.
Confidential
Account and Advertising Manager
Responsibilities:
- Oversaw over 50 international accounts for various trade shows.
- Determined client needs; formulated appropriate advertising and promotional packages.
- Negotiated and secured booths, sponsorships, and advertising sales both by phone and on - site.
- Processed and tracked fulfillment of customer orders, troubleshot problems, and ensured total customer satisfaction.
- Monitored account performance to guarantee collection of account balances.
- Prepared bilingual exhibition sales kits, advertising and promotional packages, exhibitor marketing manuals, sales brochures, and web-site content.
- Negotiated barter agreements with industry publications, hotels, and travel agencies.
Confidential
Advertising and Translation Manager
Responsibilities:
- Generated promotion and advertising sales in the official shows catalogs and B&E Magazine.
- Developed distribution channels for B&E Magazine though agreements made with international exhibition centers, hotels, and business travel agencies.
- Supervised a team of 3 translators: organized and delegated tasks, verified accuracy.
SKILLS: MS Office Suite Word, Excel, Outlook. SAP, Adobe Acrobat, Navision, Access, SharePoint, ACT.
