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Sr. Network Test Engineer Resume

Chatsworth, CA

SUMMARY:

  • More than 12 years of comprehensive experience in the design and implementation of large network solutions with a focus on Cisco based networks.
  • Extensive experience with LAN/WAN/Security components of large Cisco - centric networks.
  • Installation and Maintenance of Datacenter equipments
  • Experienced in Network Architecture, Engineering and Migration Services.
  • In-depth experience in configuring/ implementing Cisco routers (3800, 7600 Series), Cisco Switches (2900,6500,4500 Series),
  • Experience in controller based Wireless Network and Autonomous accesspoints.
  • Experienced in Nexus 2k,5k,7k,9k
  • Proficient in various routing protocols including - EIGRP,OSPF, BGP
  • Proficient in LAN switching technologies including - VLAN, VTP, STP, Etherchannel
  • Experienced in High Availability concepts HSRP, VRRP and VSS technology .
  • Flexible and versatile to adapt to any new environment and work on any project.
  • Configuration of SNMP tools.
  • Experienced with Load balancing techniques using f5.

PROFESSIONAL EXPERIENCE:

Confidential

Sr. Network Test Engineer, Chatsworth, CA

Responsibilities:

  • Setup and Validate routing and switching network products
  • Review technical specs for existing and new products
  • Write Test Plan to validate the new and existing features for the product under test
  • Execute the test cases and document the results
  • Create bugs based on test results
  • Follow with the Development Engineer for proper bug resolutions
  • Provide feedback to hardware and software engineers
  • Expertise in using test equipment
  • Investigate and reproduce customer issues

Skills: OSPF, BGP, GMPLS-TE, LMP, RSVP, STP, LACP, AAA/TACACS, DHCP, SNMP, FTP, TFTP, SCP, NTP, OTN, DWDM

Confidential

Network Design Engineer, Thousand Oaks, CA

Responsibilities:

  • Provide Network Management and Support for Confidential & Confidential ’s client ( Confidential Inc)
  • Install and Manage Cisco Nexus 2k,5k and 7k.
  • Install and Manage Cisco 6500,4500 Series and 3750 series switches
  • Install and Manage Cisco 3800,3900 and 7600 series Routers.
  • Install and Manage Juniper/netscreen screen OS Firewalls (ISG2000,SSG550)
  • Install and Manage Cisco Stand alone Wireless LAN controllers (WLC) and Cisco Catalyst 6500 Series Wireless Services Module (WiSM)
  • Installation of Autonomous and controller based access points
  • Install and Manage f5 BIG IP load balancers
  • Install and Manage Infoblox DNS appliances
  • 24/7 On- Call support for the client
  • Responsible to complete the Client request as per SLA
  • Responsible to handle the incident tickets
  • Updating diagrams in Netviz
  • Importing network diagrams from Netbrain
  • Involved in the core refresh project
  • Installation of Riverbed Interceptors and Steelheads
  • IP traffic Management using Netscout,VitalNet
  • Deploying and Managing switches as VSS and HSRP
  • Defining and implementing network security and network management policies. Interaction with end users to provide technical support.

Skills: OSPF, BGP, STP, LACP, HSRP, VSS, QOS, DHCP, DNS, MPLS, IPSEC, SSL, 802.11 statndards.

Confidential

Network Support Engineer, Burlington, VT

Responsibilities:

  • Responsible for the Migration of IPSEC VPN Tunnels from Nortel to Cisco ASA 5520
  • Responsible for the support of IPSEC VPN tunnels
  • Familiar with Various VPN routers like (Netgear, Sonic Wall, Juniper Netscreen)
  • Responsible for analyzing TCP/IP traffic using Wireshark
  • Responsible for Pre-staging Cisco PIX 505 and shipping it to client
  • Evaluate potential network enhancements
  • Responsible to create and handle trouble tickets.
  • Responsible for configuring Cisco 6500 and 3750 switches
  • Responsible for configuring load Balancing between Servers using F5 Big IP
  • Responsible for Documenting the diagram using Microsoft Visio
  • Responsible for Building a bare metal box
  • Responsible for SNMP configurations using Nagios
  • Responsible for the communication with the client to create the end to end VPN Tunnel by deciding the IP allocation for routing

Skills: OSPF, BGP, STP, IPSEC, Wireshark, SNMP

Confidential

Network QA, San Jose, CA

Responsibilities:

  • Responsible for Planning, developing and Implementing test plans for Packet Tracer (Packet Tracer is a flexible piece of software which is helpful for CCNA studies.
  • This software would help students to construct their own model or virtual networks)
  • Responsible for analyzing new product requirements, writing test plans,
  • Executing and automating test cases and documenting results.
  • Responsible for testing routing protocols such as RIP, EIGRP, OSPF
  • Responsible for testing STP, DHCP, DNS, NAT, ACLs, IPV4
  • Responsible for Analyzing TCP/IP Traffic using inbuilt Packet sniffer
  • Responsible for testing the User Interface
  • Experienced in Squish which is an Automation test tool.
  • Strong scripting skill in Python.
  • Proficient in Integrating Eclipse(Python scripting software) with Squish
  • Experience in creating help files for the Packet Tracer software which involves
  • Creating captions for the tutorials created with swf files.
  • Responsible for tracking bugs from bugzilla and coordinating with the
  • Development team on the same.
  • Experienced in VM Ware applications for test automation
  • Testing in different Platforms(Windows 2000/XP/Vista, Linux)

Skills: Python, EIGRP,OSPF, BGP, STP, IPSEC, Wireshark, SNMP, DHCP, DNS

Confidential

Team Lead

Responsibilities:

  • Manage a Team size of 12 support engineers
  • Adhering to Client laid Metric’s and Processes. (SLA)
  • Defining and Leading the Bridge Goals as per Client Targets.
  • Service Level Adherence
  • Create and document all actions, practices, procedures and processes.
  • Collecting reports from Beta testers and reporting it to the client
  • Client as well as Internal Reporting (Scheduled and Un-Scheduled)
  • Analyze existing network and system procedures for efficiency and effectiveness
  • Responsible for following the trouble tickets raised by the team members.
  • Need Analysis
  • Handling issues escalated by front level technician
  • Handling new hire
  • Keep a constant correspondence with the clients on the technologies and performance.
  • Attending Knowledge Sharing Session with the Client

Escalation Lead

Confidential

Responsibilities:

  • Responsible for handling calls for Confidential products
  • Responsible for handling calls on Virus protection software like Norton, Symantec, McAfee
  • Responsible for handling trouble tickets raised by Level 1 technicians
  • Responsible for Level 2 Trouble shooting of Wired and wireless devices (802.11a, 802.11b, 802.11g, 802.11n)
  • Collecting reports from Beta testers and reporting it to the client as well as Internal Reporting (Scheduled and Un-Scheduled)
  • Responsible for Configuring and Troubleshooting Wired and wireless Print
  • Servers
  • Responsible for supporting IPSEC VPN Tunnels
  • Take escalations for the team and maintaining escalation reports. for new employees on technology and products.
  • Setting up and maintenance of technology and products practice lab.
  • Provide team with the vision of project objectives, motivate and inspire team members.
  • Creative, risk taker, and constant performer. the team on the technical updates to provide the best support and ensure productivity.
  • Involved in target driven work and team activity.
  • Coming out with innovative ideas for the process improvement.
  • Coordinating with the team members in their value added work.
  • Maintain reports of the calls handled and callbacks.

Application Engineer

Confidential

Responsibilities:

  • Responsible for creating a trouble ticket
  • Responsible for handling calls for Confidential products
  • Providing Wired and Wireless network solutions for customers
  • Configuring wired routers, Wireless Access points
  • Installation of Wired adapters (Ether fast adapters, Gigabit adapters),wireless adapters.
  • Providing solutions for complex networks
  • Configuration of Print servers, Wireless cameras

Skills: STP, IPSEC, Wireshark, SNMP, 802.11 standards, DHCP, DNS

Confidential

Junior Eng.

Responsibilities:

  • Configuring the Router to send SNMP notifications
  • Carrying out the first level trouble shooting
  • Preparing the Escalation Metrics for the escalation of downtime of the backbone links
  • Escalating the issues through an Intranet tool known as Info desk( Call tracking system)
  • Tracking the bugs in Info desk, reporting it to the Testing team and following it up with the same team
  • Preparing and mailing the Change Management schedules to corporate customers
  • Tracking Bugs in NMS, reporting it to the testing team and following it with the same team.
  • Configuring every link in the beacon with appropriate threshold levels.

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