SUMMARY:

• Over 12 years of progressive work experience in business and system testing, with extensive knowledge of testing methodologies, specializing in Manual and Automated Testing of both web - based and client/server applications using Selenium Web driver, Jira, HP ALM, HP QUALITY CENTER and Rational Suite
• Adept technical skills in performing Functional, Integration, Regression, Performance, Stress and User Acceptance Tests of Financial, Health-care, Insurance and managed care industries.
• Strong expertise in all phases of software test management: defining requirements, planning testing process, test automation & execution, analyzing and reporting results, tracking and managing defects
• Solid understanding of SDLC models including Agile (Scrum), Water Fall models.
• Experience leading testing teams with on shore and off shore testing resources. Recognized for having less than 1% production defects related to projects led and tested.
• Experience in testing applications developed using VB, ASP, Java, J2EE and Oracle/SQL Server technologies. Executed SQL queries to validate data in SQL Server, Oracle and DB2 backend.
• Excellent problem solving, inter-personal and communication skills with the ability to work independently or in teams.

TECHNICAL SKILLS:

Programming Languages: VB, SQL, Java

Web Technologies: HTML, XML, XSLT

Databases and OS: SQL SERVER 2008, MySQL, PL/SQL, Linux, UNIX

Testing Tools: HP QTP 10.x

Test Management Tools: HP ALM, Mercury/HP Quality Center, Test Director 8.0, Quest Central DB2 3.0

WORK EXPERIENCE:

Confidential, Jacksonville, FL

BSQA QUALITY ASSURANCE ANALYST

Responsibilities:

• Extensive experience in Black Box Testing, specifically Functional, UI, IVR, and Web Browser Testing.
• Reviewed Use Cases, User Stories, Design Documents, Load Rule Documents while executing and writing the corresponding test cases and test scenarios.
• Knowledgeable in creating and updating Providers and Practitioner using Availity SelfService and Availity Maintenance for Test Data Preparation.
• Experience in Provider contract load, termination, maintenance and payment methods in Provider Information Management System (PIMS)
• Familiar with Diamond, DMT and NST applications
• Automated Regression Scenarios using Selenium and data driven framework to ensure all the functionality working as intend.
• Knowledgeable in providing Test Estimates, Test Progress Reports, and Defect/Bug Tracking Reports.
• Experienced in facilitating sessions such as Defect Calls and Test Approach Hand - Offs with stakeholders such as Test
• Leads, SME's, Developers, and Testers to discuss and analyze issues during the testing phase.
• Experienced in managing smoke testing, system testing, regression testing, exploratory testing and UAT.
• Worked on Web Services Testing using SOAP UI
• Knowledgeable in creating Claims using MOJO for Test Data Preparation.
• Knowledgeable in preparing EDI 278 Enrollment Files for Test Data Preparation.
• Knowledgeable in using Test Optimization and Defect Tracking Tools such as HP Application Lifecycle Management.
• Involved in Functional, Integration, System, Regression and UAT Testing

BSQA QUALITY ASSURANCE ANALYST

Responsibilities:

• Extensive experience in Black Box Testing, specifically Functional, UI, IVR, and Web Browser Testing.
• Reviewed Use Cases, User Stories, Design Documents, Load Rule Documents while executing and writing the corresponding test cases and test scenarios.
• Knowledgeable in creating and updating Providers and Practitioner using Availity SelfService and Availity Maintenance for Test Data Preparation.
• Experience in Provider contract load, termination, maintenance and payment methods in Provider Information Management System (PIMS)
• Familiar with Diamond, DMT and NST applications
• Automated Regression Scenarios using Selenium and data driven framework to ensure all the functionality working as intend.
• Knowledgeable in providing Test Estimates, Test Progress Reports, and Defect/Bug Tracking Reports.
• Experienced in facilitating sessions such as Defect Calls and Test Approach Hand - Offs with stakeholders such as Test
• Leads, SME's, Developers, and Testers to discuss and analyze issues during the testing phase.
• Experienced in managing smoke testing, system testing, regression testing, exploratory testing and UAT.
• Worked on Web Services Testing using SOAP UI
• Knowledgeable in creating Claims using MOJO for Test Data Preparation.
• Knowledgeable in preparing EDI 278 Enrollment Files for Test Data Preparation.
• Knowledgeable in using Test Optimization and Defect Tracking Tools such as HP Application Lifecycle Management.
• Involved in Functional, Integration, System, Regression and UAT Testing

Confidential, Jacksonville, FL

BSQA QUALITY ASSURANCE ANALYST

Responsibilities:

• Extensive experience in Black Box Testing, specifically Functional, UI, IVR, and Web Browser Testing.
• Reviewed Use Cases, User Stories, Design Documents, Load Rule Documents while executing and writing the corresponding test cases and test scenarios.
• Knowledgeable in creating and updating Providers and Practitioner using Availity SelfService and Availity Maintenance for Test Data Preparation.
• Experience in Provider contract load, termination, maintenance and payment methods in Provider Information Management System (PIMS)
• Familiar with Diamond, DMT and NST applications
• Automated Regression Scenarios using Selenium and data driven framework to ensure all the functionality working as intend.
• Knowledgeable in providing Test Estimates, Test Progress Reports, and Defect/Bug Tracking Reports.
• Experienced in facilitating sessions such as Defect Calls and Test Approach Hand - Offs with stakeholders such as Test
• Leads, SME's, Developers, and Testers to discuss and analyze issues during the testing phase.
• Experienced in managing smoke testing, system testing, regression testing, exploratory testing and UAT.
• Worked on Web Services Testing using SOAP UI
• Knowledgeable in creating Claims using MOJO for Test Data Preparation.
• Knowledgeable in preparing EDI 278 Enrollment Files for Test Data Preparation.
• Knowledgeable in using Test Optimization and Defect Tracking Tools such as HP Application Lifecycle Management.
• Involved in Functional, Integration, System, Regression and UAT Testing

Confidential, Jacksonville,FL

BSQA QUALITY ASSURANCE ANALYST

Responsibilities:

• Extensive experience in Black Box Testing, specifically Functional, UI, IVR, and Web Browser Testing.
• Reviewed Use Cases, User Stories, Design Documents, Load Rule Documents while executing and writing the corresponding test cases and test scenarios.
• Knowledgeable in creating and updating Providers and Practitioner using Availity SelfService and Availity Maintenance for
• Test Data Preparation.
• Experience in Provider contract load, termination, maintenance and payment methods in Provider Information Management
• System (PIMS)
• Familiar with Diamond, DMT and NST applications
• Automated Regression Scenarios using Selenium and data driven framework to ensure all the functionality working as intend.
• Knowledgeable in providing Test Estimates, Test Progress Reports, and Defect/Bug Tracking Reports.
• Experienced in facilitating sessions such as Defect Calls and Test Approach Hand - Offs with stakeholders such as Test
• Leads, SME's, Developers, and Testers to discuss and analyze issues during the testing phase.
• Experienced in managing smoke testing, system testing, regression testing, exploratory testing and UAT.
• Worked on Web Services Testing using SOAP UI
• Knowledgeable in creating Claims using MOJO for Test Data Preparation.
• Knowledgeable in preparing EDI 278 Enrollment Files for Test Data Preparation.
• Knowledgeable in using Test Optimization and Defect Tracking Tools such as HP Application Lifecycle Management.
• Involved in Functional, Integration, System, Regression and UAT Testing

Confidential, Jacksonville, FL

BSQA QUALITY ASSURANCE ANALYST

Responsibilities:

• Extensive experience in Black Box Testing, specifically Functional, UI, IVR, and Web Browser Testing.
• Reviewed Use Cases, User Stories, Design Documents, Load Rule Documents while executing and writing the corresponding test cases and test scenarios.
• Knowledgeable in creating and updating Providers and Practitioner using Availity SelfService and Availity Maintenance for Test Data Preparation.
• Experience in Provider contract load, termination, maintenance and payment methods in Provider Information Management System (PIMS)
• Familiar with Diamond, DMT and NST applications
• Automated Regression Scenarios using Selenium and data driven framework to ensure all the functionality working as intend.
• Knowledgeable in providing Test Estimates, Test Progress Reports, and Defect/Bug Tracking Reports.
• Experienced in facilitating sessions such as Defect Calls and Test Approach Hand - Offs with stakeholders such as Test
• Leads, SME's, Developers, and Testers to discuss and analyze issues during the testing phase.
• Experienced in managing smoke testing, system testing, regression testing, exploratory testing and UAT.
• Worked on Web Services Testing using SOAP UI
• Knowledgeable in creating Claims using MOJO for Test Data Preparation.
• Knowledgeable in preparing EDI 278 Enrollment Files for Test Data Preparation.
• Knowledgeable in using Test Optimization and Defect Tracking Tools such as HP Application Lifecycle Management.
• Involved in Functional, Integration, System, Regression and UAT Te

Senior Test Specialist

Confidential, FL

Responsibilities:

• Extensive experience in Black Box Testing, specifically Functional, UI, IVR, and Web Browser Testing.
• Reviewed Use Cases, User Stories, Design Documents, Load Rule Documents while executing and writing the corresponding test cases and test scenarios.
• Knowledgeable in creating and updating Providers and Practitioner using Availity Self-service and Availity Maintenance for Test Data Preparation. Experience in Provider contract load, termination, maintenance and payment methods in Provider Information Management System (PIMS)
• Familiar with Diamond, DMT and NST applications
• Automated Regression Scenarios using Selenium data driven framework to ensure the working as intended.
• Knowledgeable in providing Test Estimates, Test Progress Reports, and Defect/Bug Tracking Reports.
• Experienced in facilitating sessions such as Defect Calls and Test Approach Hand-Offs with stakeholders such as Test Leads, SME's, Developers, and Testers to discuss and analyze issues during the testing phase.
• Experienced in managing smoke testing, system testing, regression testing, exploratory testing and UAT.
• Worked on Web Services Testing using SOAP UI.
• Knowledgeable in creating Claims using MOJO for Test Data Preparation.
• Expert in preparing EDI X12 enrollment Files for Test Data Preparation.
• Knowledgeable in using Test Optimization and Defect Tracking Tools such as HP Application Lifecycle Management.
• Involved in Functional, Integration, System, Regression and UAT Testing
• Reviewed and Analyzed the Business and Functional Requirement Documents.
• Experience leading testing team with on-shore and off-shore resources.
• Actively participated in various meetings including Business Analysts, Development, and QA. Meetings. Created manual Test Cases in HP QC/HP ALM for various User Stories based on Release and Sprint Plan.
• Involved in daily Scrum meetings. Involved in Iteration/Sprint planning meeting to plan the stories that needs to be developed and tested in the upcoming sprint based on the priority and estimated effort.
• Coordinate UAT and other testing related tasks with Business and other IT departments.
• Reviewed Test cases developed by other team members as part of peer review.
• Executed test cases and test scripts for manual and automation testing. Defects are raised, monitored and tracked in HP Quality Center/HP ALM/ Jira.
• Acted as the liaison between developers and business analysts to prioritize bug resolution. Also, identify process and application issues and provide suggestions to improve.
• Tested the application for browser compatibility on various browsers like IE7, IE8, and Firefox.
• Enhanced and maintained QTP scripts. Wrote complex SQL queries in Oracle for comparative analysis.
• Extensively used SQL in Oracle TOAD for data validations.

Environment: Selenium Web driver with TestNG framework, Java, SQL, Jira, SQL, Oracle, Toad, HP Quality Center, ALM, QTP, Jira, XML, HTML, VB script, SharePoint.

Testing Specialist

Confidential, FL

Environment: Mercury Quality Centre 8.0, Rational Clear Quest, XDE Tester, Rational Test Manager, Quest Central DB2 3.0, SQL Query Analyzer 8.0, MS Access 2000, PVCS Version Manager, PI tracker 1.3.

Responsibilities:

• Pioneer in testing PIP (Provider Information Portal) application and OPDR.
• Designed, implemented and published test plans based on requirements, defined test cases & test data.
• Coordinated reviews of project scope, test plan, test cases, test schedules and identified risks.
• Verified and validated that tests are conducted and documented according the standards approved. Provide a gap analysis of requirements and ensure that defects are clearly documented and escalated.
• Create test artifacts (Test Plan, Test Evaluation Summaries, etc.) and utilize standards (Estimating tool, daily status report, UAT Six Sigma process) during test plan and execution.
• Identified and escalated risks that could impact the project implementation date or testing deliverables.
• Conduct peer reviews, defect meetings, UAT, provide leadership in absence of test lead. Led Quality Assurance team through development and maintenance of reusable automated test scripts.