SOFTWARE QA ENGINEER

• Overall 10+ years of experience in QA Test Engineer/IT System Administrator.
• A software QA experience with full system QA lifecycle including designing and implementing test plans, test strategy, test case execution for functional, integration and regression in regard to data networking, backup and recovery solution product.
• Good experience in system administrator to administer all aspects of operating systems in a complex computing environment including development and installation of operating system software, configuration, database maintenance, security administration, and management of data storage.
• Strong troubleshooting problem from the application level through the OS and Network level.
• Self - Starter, fast learner, adapting easily to new tasks and changing environment.

SKILLS SUMMARY

Certifications/Certificate: CCNA, MCSA (Windows Server 2012), VMware vSphere Install, Configure & Manage, Data Domain System Administrator, Oracle Database Administrator 8.x, Unix System and Network Administrator ( Linux Red Hat, Solaris, HPUX, and AIX), CompTIA A+ (IT Technician), CompTIA Network+.

Storage Server: Confidential Clarion CX3-10 SAN Storage, Data Domain DDOS 5.x, DDBoost, deduplication backup and recovery Avamar Server 6.x and 7.x, Confidential Cloud Boost (Google, Azure, Synaptic, Confidential Atmos), Networker Virtual Appliance (NVE), Dell Power Edge Raid 5 based storage, Network Appliance 720.

Backup/Recovery: Networker Enterprise Backup and Recovery 7.x - 9.x, Veritas Net Backup Exec, standby backup server, Arcserver, Legato, NDMP.

Systems: Linux (Red Hat, Suse 10-12, Ubuntu, CentOS), Solaris, AIX, HPUX, Windows (7, 8.x, 10.x, Servers 2003, 2008, 2012, and 2012 R2)

Networking: Routers, Switches, TCP/IP.

Virtualization: VMware, VSphere, Vcenter, Hyper-V.

Languages: Python, Shell Scripting, and PowerShell.

WORK EXPERIENCE:

Confidential, Santa Clara, CA

Software QA Engineer

Responsibilities:

• Responsible for functional testing of Networker Enterprise Backup and Recovery from releases 7.6 - 9.0 for core networker and windows features.
• Responsible for integration testing Networker with Avamar deduplication, Data Domain deduplication, and Cloud Boost device.
• Qualified networker release with new DDBoost version, Unix and Windows platforms.
• Analyze test requirements, write test plans, design new or modify existing test cases, and test set for the new/existing project and propagated them to Quality Center.
• Reproduces debugs and verifies issues found during and after software release.
• Running automation scripts for new functionality and regression testing.
• Collect all information related to issues and create bugs in Bugzilla.
• Work closely with engineering and other technical business units to increase knowledge and resolve customer escalation issues.
• Develop testing tools to help in testing effort.
• Focus and actively involved in resolving customer escalation.
• Plan and setup physically system or virtualization test environment for carrying out testing.
• Work closely with Developer to understand the overall technical architecture and how each feature is implemented and to find solution to customer’s current needs from design to release.
• Review release technical documents for feature tested and provide feedback to Techpub engineer to rewrite the document before the product is released.
• Mentor a new employee on new/existing product and company procedures.

Confidential, Santa Clara, CA

SQA Engineer

Responsibilities:

• Replicated and verified customer bugs.
• Designed and execute test plans and test cases for L2-L3 QOS/ACL/SPAN for multi-Service features.
• Designed, executed, regression tested cases for FCS Retention Feature with different line modules/interfaces such as OC12, OC48, OC192, Fast Ethernet FE2, GE, 10GE, DS310 and DS3CC.
• Designed and executed test cases for Telstra Multi-Services Scalabilities services to help Telstra customer to deploy Confidential 8800 MSR in their key core ATM network to IP/MPLS network.
• Executed Manual Regression test case for EOS Range Feature with different line modules and interfaces such as OC12, OC48, DS3c, GE, Fast Ethernet FE-2, and 10GE.
• Designed/ executed test plan and test cases for Security-User and SSH server on Confidential 8800 products.
• System tested with different line modules/interfaces such as10GE, GE, and Fast Ethernet FE.
• Wrote scripts in Expect/Tcl to automate scaling test running overnight, to automate setting up test bed to prepare for new features testing, for manual test cases, specification test cases, and functional cases to improve testing time.
• Wrote test plan documentation for new features, reviewed with developers and system engineers.

Unix/Windows Administrator

Responsibilities:

• Performed installations, configurations, hardware, and/or software upgrades on Windows, UNIX/Linux servers/desktops, and printers.
• Diagnosed and performed network-related troubleshooting Active Directory, Microsoft Exchange Mail Server, CIFS/NFS, DNS, NIS, file-servers, routing issue, providing fast and effective solutions.
• Planned and coordinated services with site system/network administrators changing, installing, updating new security patches, as well as upgrading the OS for all servers and user desktops.
• Performed computer system and data file backup.
• Created user accounts and managed system resources.
• Configured, supported, and upgraded an Apache Web server for NMS group.
• Provided customer support to a variety of end users and answered questions, rectified problems, and provided customization as required
• Set up Solaris DHCP servers for SQA Engineer to perform their testing.
• Installed and configured Cisco Secure TAACS server to run on Sun, and Tatung system with Solaris 8 OS.
• Set up a new Solaris server to migrate old Bugzilla production sever 2.8 to 2.20; upgraded MySQL server from 2.X to 5.X, Apache server, compiling and installing all Perl Modules to work with new 2.20 version, back up and restored the database.
• Installed and maintained ASIC engineer design tools and license servers.
• Built and customized kernel configuration.
• Created and maintained shell scripts for archiving, backup, and general systems administration

Confidential, Alviso, CA

IT System Administrator

Responsibilities:

• Administrated and managed SUN, HP, Windows servers, and desktop workstations.
• Upgrade, compile, and install a new secure shell, web admin packages for hpux, sun, and linux servers.
• Migration source controller CVS solaris server to Linux.
• Implementation, setup and configure Net Backup 5.0 server and client backup.
• Build up and configure Linux file server and Samba server..