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Mobility Testing And Commissioning Technician Resume

SUMMARY:

  • 5+ years of overall technical support experience
  • 1 Year experience with Confidential and Confidential
  • Experience with providing level 1 and 2 helpdesk support
  • Able to configure, troubleshoot and provide support for several different Confidential products
  • Telecommunications Analyst work at Confidential
  • Mobility Testing and Commissioning Technician at Confidential

TECHNICAL SKILLS:

  • Specialized Test Equipment and Tools
  • Power Electronics & Power Systems
  • Engineering Drawings
  • Management Skills
  • Testing, Troubleshooting
  • Voice Over IP (VOIP)
  • Confidential IP Contact Center
  • Network/System Administrator
  • Siebel CRM
  • Web Developing
  • Microsoft Office Proficiency

PROFESSIONAL EXPERIENCE:

Confidential

Mobility Testing and Commissioning Technician

Responsibilities:

  • Point - to-point and high voltage checks of equipment boxes upon completion of assembly
  • Point-to-point and high voltage checks of all wiring in vehicle
  • Functional checks of traditional control software and functional operation of various suppliers’ traction control units
  • Functional checks of traction control software and functional operation of Sibas 16 and Sibas 32 and various supplier traction control units
  • Instrument tests and testing vehicles in static and dynamic condition on the test track and analyze test results
  • Responsible for high voltage lockout & tag out procedures
  • Testing vehicles in static and dynamic conditions on the test track
  • Operate sub-station. Assist in supporting the field office with proper documentation, material support for Confidential 's, and any other information pertaining to vehicle test and commissioning
  • Write, edit and update test procedures
  • Develop and maintain specialized test equipment and tools
  • Assist engineering in the initialization of CTDs and, when appropriate, follow-up to ensure implementation

Confidential

Technical Support

Responsibilities:

  • Provide expert level support on Mac computers, iPhone, iPad and Confidential Watch
  • Provides technical support for a variety of hardware and software issues
  • Repair, maintain, and upgrade computer systems
  • Diagnose and troubleshoot any issues with Confidential computers, laptops, and tablets
  • Test cells and batteries with a variety of analytical lab equipment
  • Runs diagnostic test to isolate system problems and make recommendation for potential solutions

Confidential

IT Support Executive

Responsibilities:

  • Confidential Unified Contact Center Enterprise Administrator - Managed Services for analysis, deployment of Confidential hardware at Tier-3 certified data centers and taking over operations of Confidential UCCE, Call Manager, Voice Gateways, Email & Web Interaction, Workforce Management, Reporting and Recording solutions for 4 call centers nationwide.
  • Server, Systems & Storage Administrator - Hardware deployment, maintenance and administration of Dell SANs and 32 Confidential, Dell and HP servers and Windows servers, Domain Controller with Active directory and business critical applications.
  • Installing and configuring computer hardware operating systems and applications
  • Monitoring and maintaining computer systems and networks
  • Troubleshooting system and network problems and diagnosing and solving hardware or software faults
  • Setting up new user’s accounts and profiles and dealing with password issues
  • Providing support on DSLAM, DSL, DXX LINK, BVPN, VSAT, ISDN, IPLC, DRS, 3G CONNECT, NOC, TELE PRESENCE, I-SENTRY, DATA CENTERS, WEB HOSTING, UAN, EVO, IPTV )
  • DC Domain Controller (Active Directory, DNS, DHCP), Backup & Upgrades (MacAfee, ESET NOD32) & Switching, Media Transmission (Fast Ethernet, E1, E3 & Fiber Optic)
  • Confidential VOIP, UCCE, CUCM, Confidential CTI (Computerize Telephony Integration),CUSP ( Confidential Unified SIP Proxy), Computer Hardware, Network Optimization, Databases, Siebel CRM, WAN, MAN, LAN, Wi-Fi, Access Point, Wireless Bridging, Firewalls
  • Experience in BGP, OSPF, and MPLS
  • Operating Systems, Microsoft Windows, Routers, Servers, Switches, Troubleshooting, Workshops, Professional Communication with Writing CCNA and Network Infrastructure
  • UCCE (Unified Confidential Contact Center Enterprise) Infrastructure
  • UC IPT (Unified Confidential IP Telephone) Call Manager for Call Center Solutions
  • Configuration and troubleshooting of Confidential IP Phone and CTIOS Agent Desktop
  • Providing LAN/DSL/INTRANET and Wireless support to all department
  • Installation, operations and maintenance of System/Application Software/Data base& Reporting Server, Web Servers, VMware
  • Deployed and Managing Antivirus and Proxy Server in PTCL Contact Center
  • Maintenance of MEDIA “PRI, E1, E3 and Fiber Optic” allocate to both PTCL Contact Centers
  • Providing Level 1 and Level 2 support relevant to DATA CENTER Application Servers

Confidential

Internship

Responsibilities:

  • Learning of making Energy Meters, Transformers, and Electronic Instruments.

Confidential

Internship

Responsibilities:

  • Software & Hardware Configuration BTS3012, BSC6000& HLR9820 of GSM

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