SOFTWARE QUALITY MANAGER Resume

SUMMARY:

12+ years’ success in software quality management roles in highly complex and fast paced environments.
Advanced level success in complex software quality engineering environments providing proactive diagnostic assessments while ensuring defect - free application functionality.
Progressive experience in orchestrating all aspects of software testing including UAT, QA, integration, end-to-end, functionality, and regression testing.

HIGHLIGHTS OF EXPERTISE:

CAREER EXPERIENCE:

Confidential

SOFTWARE QUALITY MANAGER

Responsibilities:

Build and maintain QA testing status reports to management throughout the testing cycles.
Created multiple testing environment to speed up the new release lifecycle.
Restructured the test cases based on Core, Extended, and Boundary to assist the team with prioritizing testing and give more accurate status levels to management on testing coverage.
Create a test plans with clear precise rules and expectations for the company.
Give reviews on individual performances of the QA team.
Currently investigating automation solutions with Selenium for the company.

Confidential, San Jose, CA

SOFTWARE QUALITY LEAD ENGINEER

Responsibilities:

Assisted with validation of customer record migrations from Database to Salesforce.
Reduced regression testing cycle time by 50% by combining multiple tasks and eliminating redundancy in testing processes.
Set up labs and ensured environment stability in preparation for comprehensive quality testing.
Planned application testing schedules to maintain consistency with cross-functional Water-Fall and Agile project management disciplines.
Maintained continuous cross-functional coordination and communication in daily SCRUM meetings.
Conducted training for remote site staff and ensured all activities were in compliance with the SDLC.
Enforce use of JIRA to report defects, as a result of functional, regression, and end-to-end testing.
Verified property files, identified jar mismatches, and conducted UNIX command testing.
Validated an automated provisioning application which used JMS for queueing bulk orders to be provisioned on the network.

Confidential, San Jose, CA

SOFTWARE QUALITY ENGINEER LEAD

Responsibilities:

Certified web services in SoapUI testing SOAP and REST in both JSON and XML formats.
Automated test cases with Selenium using Python.
Oversaw test activities during a concurrent three-company merger with an aggressive six-month schedule resulting in seamless integration of thousands of customers while consolidating applications.
Reviewed requirements documents and technical design specifications to create detailed and well-structured test strategies and test cases in collaboration with other functional team members.
Assessed software deployment readiness based on QA test plan results and closure of defect cases.
Estimated and prioritized QA testing timelines based on project scope and complexity.

Confidential, San Jose, CA

SOFTWARE QUALITY ENGINEER

Responsibilities:

Promoted five times over the course of six years from Order Provision Engineer up to Software Quality Engineer as a result of exceptional work quality and productivity performance.
Trained Software Quality Engineers on technical aspects and applications to test L1, L2, and L3 data circuits for regression testing.
Facilitated effective quality testing that contributed to over 25 on-time software releases.
Troubleshot and resolved escalated customer orders that were marked with errors by the automated management system and ensured accuracy in further processing customer orders.