Sr. Software Critical Issues Engineer Resume
El Segundo, CA
SUMMARY:
To obtain a full - time position in a forward thinking organization in the software development industry. Hands on experience in video game, mobile software, and consumer broadcast quality assurance with extensive knowledge of testing techniques and methodologies. I will utilize my skills and experiences towards the development, growth, & success of the organization.
TECHNICAL SKILLS:
- Literate in Mac and Windows Applications
- Adobe Photoshop 3D Studio Max Microsoft Office
- Adobe Illustrator Autodesk Maya Jira Bug Database
- Macromedia Flash StormTest Automation Tool
- Adobe After Effects Adobe Premiere Autodesk Motion Builder
- Visual C++ (Elementary) Java (Elementary) Python (Elementary)
WORK EXPERIENCE:
Sr. Software Critical Issues Engineer
Confidential, El Segundo, CA
Responsibilities:
- Responsible for the Design and development of new ways to test specific features to increase coverage and efficiencies of Set Top Box hardware and software.
- Responsible for various testing such as Stress, Performance, Automation, & Network Testing.
- Responsible for investigating debug issues that are found in the JIRA databases as well as customer found field issues that are called into the customer support center.
- Responsible for enhancing the troubleshooting and documentation of bugs associated with deviations from specifications or customer expectations.
- Proficient in various consumer broadcast set top box hardware, Confidential client hardware, simulated satellite Linux software, stress racks, as well as basic automated script testing.
Software QA Test Engineer
Confidential, El Segundo, CA
Responsibilities:
- Responsible for the execution and maintenance of test cases and test scripts created by the software development team.
- Performing various testing such as User Acceptance, Performance, Network, & Software Integration.
- Responsible for investigating and reporting set top box issues in the HP Quality Center and JIRA databases.
- Responsible for interaction testing between the consumer set top boxes, Confidential clients, and mobile devices.
- Preparing and editing suggestion documents to improve the quality of the consumer set top box and its applications.
- Proficient in various consumer broadcast set top box hardware, Confidential client hardware, simulated satellite Linux software, as well as mobile operating systems such as Android and iOS.
Associate Lead
Confidential, El Segundo, CA
Responsibilities:
- Responsible for assisting the project lead with designing and preparing game test plans and procedures.
- Handle responsibilities of coordinating ideals and issues with project leads and testers during the implementation, conception, and finalization of game development.
- Assisted with other major project responsibilities assigned by the project lead and other management staff.
- Assisted QA testers with the investigation of errors and reporting them to the game developers.
- Proficient in various gaming consoles as well as mobile operating systems such as Android and iOS.
Quality Assurance Tester
Confidential, Santa Monica, CA
Responsibilities:
- Responsible for finding bugs effectively and documenting bugs in testing reports.
- Monitored online networking and functionality on various game titles.
- Performed integration testing between game software, game consoles, and musical hardware peripherals.
- Assisted with user-acceptance testing and defect tracking for upcoming video game title releases.
District Leader
Confidential, CA
Responsibilities:
- Provide customers with informed and advantageous financial security services.
- Supervised representatives and senior representatives on financial planning and client relations; communicate and follow the company policies, processes and programs.
- Work conscientiously within a team environment to enable and maintain a professional work ethic.
Commercial Sales Manager
Confidential, Torrance, CA
Responsibilities:
- Assigned the tasks of negotiating vehicle parts prices, terms, and conditions with automotive vendors.
- Assisted automotive repair vendors with receiving the necessary parts for customer vehicle repair.
- Helped maintain a friendly environment for a business based on return customers.
- Responsible for timely preparation and submission of vendor payment applications.
