PROFESSIONAL SUMMARY:

• Quality Analyst with over 5 years of Experience in Software Quality Assurance performing Manual testing.
• Extensive knowledge and experience in different kinds of testing like Web Services Testing, Positive/Negative, Black/White box, Back - End, System, Configuration, Compatibility, End to End, Functional and Regression testing.
• Experience in manual and Automation testing with tools such as SOAP UI, Selenium, Load Runner and Quick Test Professional (QTP), LeanFT and JIRA.
• Maintained and generated Test Matrix and Requirement Traceability Matrix.
• Experience in using Load Runner to analyze applications performance for varying Loads and Stress conditions.
• Specialized in Integration, Functional, System, Positive, Negative, Regression, and User Acceptance Testing (UAT).
• Strong analytical, communication and documentation skills.
• Experience in iterative software development life cycle methodologies.
• Experience with web based application, API and Interface testing and browser testing.
• Experience with interface validation using XML Messages.
• Ability to articulate and document defects and/or issues in a clear and detailed manner.
• Experience with creating daily validation progress reports.
• Excellent interpersonal skills necessary to interact effectively with fellow testers, developers, and QA management.
• Extensive knowledge of Point of Sales (PoS) systems in Retail and E-commerce domains.
• Excellent communication and presentation skills.
• Experience in Manual Testing of standalone, client/server and web applications and Software Development Life Cycle (SDLC) with Agile/SCRUM and Waterfall methodology.

TECHNICAL SKILLS:

Operating Systems: Microsoft Windows (All Modern Distributions Past Windows 95), Linux (RedHat 7, CentOS and Ubuntu Distributions)

Testing Tools: QTP, Quality Center, SharePoint, Selenium, SOAPUI, LeanFT, Load Runner

Bug Tracking Tools: HP Quality Center(ALM), JIRA

SDLC Methodologies: Waterfall, Agile SCRUM

Languages: C++, JAVA, Python, Linux Shell Scripting, SQL

Programming Languages: Java, JavaScript, XML, HTML, CSS

Databases: MySQL, MS Access, Oracle, Microsoft SQL Server

PROFESSIONAL EXPERIENCE:

Confidential, Wallingford, CT

Quality Analyst

Responsibilities:

• Creating and executing test scenarios based on requirements and user stories created by Scrum Master, Product Owner and business analysts.
• Logging and updating software bugs and defects in Jira and following up with developers and retesting and resolving the same.
• Collaborated in writing automation test scripts and Automating test cases using various tools like Selenium and Cucumber.
• Worked with the development team in creating environment and loading and migrating data.
• Performed various tasks like Regression testing, smoke testing, User acceptance testing, end to end testing and defect remediation.
• Updating Test Scenarios whether Pass or Fail in Share point and Jira and working closely with Offshore staff in testing and Executing the Same.
• Testing and debugging the Application and Application data in various stages and various Test Environments for each build as we continue progressing and transitioning the system based on various regions.
• My team particularly supports the Letters, emails and fax part of the applications which are generated and sent to the members, Facilities and providers based on each case.
• Proactively Reviewed Use Case, Business Scenarios and Design Specifications to create test cases.
• Created detailed test scripts and procedures to manually validate feature functionality and system integration based on different user stories in each sprint.
• Performed Web services testing using SOAP UI, on SOAP web services.
• Gathered, created and managed test data needed for test execution.
• Used Data studio, Mongo DB and SOAP UI to manipulate and validate xml data from the database as per the requirements.
• Maintained and archived test assets and performed Defect reporting, defect triage and follow through to resolution using JIRA.
• Performed System Integration Testing, Regression Testing and User Acceptance Testing based on the requirement.

Confidential, Chicago, IL

Quality Analyst

Responsibilities:

• Develop test cases based on Business requirements, Functional and Technical specifications, and Development standards for assigned projects/applications.
• Interacted with Business Analysts and Developers in requirement analysis, design document analysis and for bug reviews in Agile.
• Converted Business requirements and System requirement documentation into test design products and prepared Test Plan and Test Cases according the business requirements.
• Participated in setting up testing environment.
• Performed and Developed cases and scripts using HP Quality Center and JIRA for Functionality and Regression Testing.
• Automated Test Cases through UFT for Regression Testing and Build Acceptance Testing.
• Performed System testing and Functionality Testing on the proposed Point of Sales (PoS).
• Performed data validation testing on the proposed PoS system.
• Followed defect tracking processes; including software defect documentation, defect tracking tool (JIRA) utilization, ensuring open defects are monitored and escalated as needed based on aging and priority.
• Planned and executed Backend testing using numerous SQL Queries to verify the dataflow from the database.
• Participated in cross walk testing using two Point of Sales (PoS) systems.
• Conducted Back-end and Regression testing during the various phases of the application.

Confidential, Miami, Florida

Quality Analyst

Responsibilities:

• Converted Business Requirements and Design Documentation into Test Cases and Test Scripts.
• Responsible for preparation of Test Plan, Test Scenarios, Test Cases and Test Data according to the Functional Requirements.
• Manually tested user interface and navigation controls of the application.
• Conducted system and user acceptance testing for point of sale (POS) system.
• Investigated software bugs, tracked and reported to the developers using QC Defect Module.
• Generated defect reports/graphs using Quality Center for the developers and project managers.
• Used Quality Center to store Test Plans, Test Cases, Test Scripts and for bug tracking.
• Identified software problems, wrote easy-to -follow bug reports, logged them into bug tracking tool Quality Center.
• Documented and tracked test scripts, test results, test analysis, and reported the defects using HP ALM and assisted the higher levels of management in analysis of risks and issues in project releases.
• Work closely with Developers in resolving the issues and understanding the functionality for future reference.
• Assisted with the coordination of all POS testing.
• Analyze POS requirements, Designed Test plans, Test scenarios and Test Cases.
• Monitored the progress and verified the fix of the bugs that were logged into Quality Center.
• Categorized bugs based on the severity and interacted with developers to resolve them.
• Responsible for performing various types of process evaluations during each phase of the software development life cycle, including audit, review, walk through and hands on system testing.

Confidential

Quality Analyst

Responsibilities:

• Reviewed Use Cases, Business Scenarios and Design Specifications to create test cases as per the requirement.
• Created detailed test scripts and procedures to manually validate feature functionality and system integration
• Defined appropriate test cases and test scripts to ensure test coverage based on construction iteration plan
• Interacted with developers, Business analysts, Scrum master and UAT team to report and track user stories and defects using JIRA.
• Formulated detailed Test Plan, Test Cases and Testing Procedures, which included Test Cases/Scripts, capturing Test Results and documentation of the same.
• Performed configuration/ compatibility and user interface testing manually.
• Have experience designing and writing training manual templates, design formatting, and project planning and writing technical documents.
• Assist and guide project teams to implement and document standards, procedures, artifacts, and plans consistent with QA and Test deliverables for the project team.
• Made sure that the website was performing up to the mark as per customer s expectations and making sure that its meets high standards which Confidential demands and is famous for.

Environment: JIRA, backend testing, Agile, SQL Server, MS Excel, MS Word