SUMMARY:

• A key role in QA/Test, Analysis, and Development, providing innovation in testing, tuning, measuring, designing, and building market - tuned, state-of-the-art products and solutions.
• Wide experience in quality assurance, analysis, and product development—as consultant, team leader, group manager, and program director—for start-up firms, State and Federal agencies, and Fortune 50 companies.
• Strong knowledge of industry tools and platforms: eCommerce, software development (Iterative, Agile, Waterfall, RUP, Spiral, Hybrid), high-tech manufacturing, Business Process Improvement, OO design/ development/ test, source code control, work-flow automation, databases (object, hybrid, relational), web site design /development, web services, scripting, Unix/Linux tool chains, embedded systems, SCM, mobile apps, portals, mainframe/legacy systems, Business Intelligence (BI), PMO, PMBOK, SaaS, virtualization, cloud computing, MS & LAMP tech stacks, CRM, HIPAA, ERP, SharePoint / Wiki.
• Track record of dealing with highly complex projects, working on teams with diverse skill sets in diverse locations, designing innovative solutions, and keeping business and market focus in mind. Scrum Master, product owner, JAD sessions, business & technical requirements, user stories/ use cases, traceability matrices, usability and interface design, UI/UX, risks, contingency planning, coordinating resources, time/ money/ budget, management of objectives & scope creep. Planning and tracking deliverables, milestones and tasks. Report and present to management, team members, and stakeholders. Test plans & scripts, testing mentor.
• Expertise across the QA/Testing spectrum: Levels (Unit, Integration, System, User Acceptance (UAT)); Focus (White-box, Black-box, Grey-box); Process (Agile, TDD, Waterfall/traditional); Systems (manual, scripted, automated, table-driven, virtualized, cloud); Types (requirements, functional, usability, regression, build validation (BVT), security, performance, smoke, development, compatibility, IV&V, code coverage, etc.); Artifacts (test plans, test cases / scripts / suites, traceability matrices, defect/failure reports, bug-tracking, requirements tracking).
• Work style combines technical savvy with business sense, aiming to enhance team and group motivation, morale, and productivity under pressure. A team player who appreciates individual accomplishment and initiative.
• Skill in identifying, building, and applying software and process/analysis tools to increase efficiency and creativity.
• Adept in written and verbal communication; straightforward presentation style; bottom-line oriented. Strong customer awareness.
• Evangelist for process improvement and product quality, using intelligent and effective methods, tools, systems, and practices.

PROFESSIONAL EXPERIENCE:

Confidential

Quality Assurance

Product development and testing; Business & technical analysis; complex process management; web site design & implementation, project management, product design and management for in-house product set (memory/storage enabling utility for the mobile/PDA market), as well as a wide range of customer development projects (see below). Worked with team to define market-tuned feature set; Managed project development; designed and built PDA/ mobile/ PC based automated test system; On- and off-shore vendor management; Product Owner; Business Analysis; Project Management; Testing in-house and client systems, PDA, PC, medical / instrumentation apps, HIPAA, SaaS apps, BI, financial apps, medical / health sciences products & services.

Tool: builders Labs

Product Development and Test Architecture

Led development and test for a group of software products composing “Spartan” family of program security analysis and mediation systems, which use an advanced static code analyzer technology to point out and (under full development organization control) fix inherent code security vulnerabilities, thus protecting programs/sites from widespread hacker/cracker exploits. Led the test program, applying SQA technology to product set, including automated testing system for both product and client apps. Brought in new technology (MS.NET, ASP.NET, HP/Mercury test products, C#/C++, Java (J2EE), CVS/ClearCase, MSDN toolset) to design, build, and test. Project management (MS Project & Visio), ClearQuest, SCM; Windows, Linux. Presented to investors, Defense Agencies & Beltway suppliers, industry conferences. Vendor management, contracts, white papers, marketing materials.

Confidential

Team Leader: Analysis, Development, Test

Led a 45 member Analysis / Development / QA organization in designing, building, testing, and running the award-winning Confidential .com on-line pharmacy website. Was liaison between IT/Dev and Marketing. Validated powerful toolsets for development, daily website operations, quality assurance, SCM (software configuration mgmt.). Complex re-engineering included enterprise-wide data-migration from proprietary DB to MS SQL. Search engine optimization. Large-scale web site traffic program. High-availability OLTP. HIPAA, EDI. Integrated data from Fulfillment/Drug Verification back-end system into analyzable SQA database. eCommerce.

(Windows, Linux, SQL Server, Oracle, MS Project, Visio, Object-Oriented Analysis and Design (OOAD), UML, RUP, Rational Rose, SCM, Rational ClearCase, Mercury SQA/test, OLTP)

Confidential

Test Director

Directed a “Quality Center of Excellence” team within a 110 member development organization that built, tested, and deployed an Internet Commerce product which provides infrastructure and client-side interface for highly secure 1-button web shopping. Product released thru branded customer versions to major financial institutions (e.g., American Express “Blue” card, Citibank on-line wallet). Integrated testing facilities within program objects, invokeable at multiple phases: test, pre-release, production, and post-production. TQM, focus on customer satisfaction. eCommerce.

(Windows, Linux, SQL Server, VC++, MS Project, ColdFusion, data mapping, SCM, CVS, Rational Rose, Mercury tool set, CRM, OOAD)

Intransit Solutions

Quality Engineering, Product Analysis, Development

Designed and built SQA-based solutions for worldwide Year2000 readiness projects, and for an online Travel site. Incorporated functional and system test methodologies into Y2K analysis and verification operation. Led development of web-based tools and products. Worked with an international team of IS and web programmers, embedded systems microprocessor engineers, project managers, program directors, and project schedulers for executing SQA-based web and Y2K projects. Developed new methods and tools for assessing, analyzing, and testing Y2K readiness efforts for clients in both the private and government (State and Federal) sectors, both in USA and in Europe.

For the State of Texas, managed the Year 2000 Embedded Systems Readiness Assessment for 15 sites across Texas (e.g., Univ of Texas, Texas Dept of Public Safety, TDMH&MR, Texas Youth Commission, and the Texas Dept of Criminal Justice). Created Intransit Solutions’ “14 Point” Embedded Systems methodology and, more generally, a Universal Y2K Readiness Assessment Methodology which included: Systemic and Topographic inventories; analysis of readiness, potential impact, and costs/benefits—and which spanned IT, embedded systems, electronic interfaces, and trading partners/critical suppliers.

(Windows, Linux, DBs, MS SQL Server & Oracle, widely-distributed apps, internationalization /localization, OOAD, MS Project, geographically disparate project management)

Confidential

Principal Technologist

Co-originated Program Athena, an initiative to bring enterprise-wide flexible manufacturing methods to Dell’s transformation process. Central to Athena is an integrated Adaptive Factory mechanism built around intelligent, embedded automated test facilities for both manufacturing and customer/field service. Designed and scoped out Athena goals, presented program to internal customers, was Athena lead architect, aiming at constant innovation in “building computers better, faster, cheaper, and smarter.” Six Sigma, TQM. Dell’s cross-functional project team methodology. Factory simulation & control. FMEA.

In related project, designed new methods for building & production testing of NetPC, a network-based, diskette-less system—methods which were patented and deployed across business lines.

(Flexible manufacturing, SQA, Integrated Test, project management, OOAD (Booch, Rumbaugh), internal multi-line-of-business website)

Confidential

IBM, Microsoft, Dell, Bank of America, 3M, eBay / PayPal, Promega, EDS, Borland, AMD, Freescale, CSC, Lotus, State of Texas, Honeywell, Samsung, McDermott, Babcock & Wilcox, International Bureau of Software Test, Gould, Continuum, ObjectTrain, GTE Teradyne, DEC, ARCO, Wrangler, Pilot Executive Software, Sony, Tandem Computer, Ashton-Tate, General Motors, UniSQL, VTEL, Confidential, BRC Healthcare, Confidential .com, Cornerstone, Motorola, Aetna, Charles Schwab / CyberTrader, Trilogy, USAA.

Keywords for Text Searching (Please ask for details about my experience with any of these): eCommerce/ e-commerce, software development (Iterative, Agile, Waterfall, RUP, Spiral, Hybrid), test systems (manual, automated, virtualized, cloud), high-tech manufacturing, QA, SQA, testing (e.g. SILK, Selenium 2 & WebDriver, Watir, HP/Mercury (Test Director, Quality Center, QuickTest Professional (QTP) a.k.a Unified Functional Testing (UFT), WinRunner, LoadRunner), IBM Rational tools (ClearQuest, ClearCase, Rose, RFT (Rational Functional Tester), RQC (Quality Center)), Cucumber, Gherkin, TDD/ BDD, FitNesse, soapUI, SOAtest, Telerik, Testing Anywhere (by Automation Anywhere), AutoIT, MS Test Manager (MTM), TestComplete, Load/ Performance/ Stress testing (HP LoadRunner, LoadUI, WebLoad, Rational Performance Tester, Testing Anywhere Load)), SOA, MS.NET, MS BizTalk Server, BPI (business process improvement / business process re-engineering), BPM (Business Process Management), BRM / BRMS (Business Rules Management (Production & Reaction), Drools (open source, Java), ODM (IBM Operational Decision Management), OPA (Oracle Policy Automation)), C, C++, C#, Java, J2EE, JEE, JavaScript, Basic / Visual Basic / VB, ITIL, Windows (Server/ XP/ CE/ Vista/ Win7/ Win8), Mac OS X, Unix/Linux, ColdFusion, Ruby, OO design/development/test, UML, Enterprise Architect, BPMN 2.0, RUP, Rational Rose, requirements, user stories, risks, RequisitePro, GUIs, source code control (CMVC, CVS, Tortoise, SVN/Subversion, MS TFS, IBM Rational ClearCase, Git, PVCS, MS Visual SourceSafe (VSS)), SharePoint, Lotus Notes/IBM Notes, work-flow automation (e.g., ClearQuest), PowerBuilder, Delphi, class libraries, MS VBScript, MS VB, client/server, MS Silverlight, databases (object, hybrid, ODBC, relational, NoSQL / NoREL): Oracle, PL/SQL, MS SQL Server (with SSIS & SSRS), Transact-SQL (T-SQL), MySQL, SQLite, MS Access, DB2; compilers / translators / parsers, LEX, YACC, refactoring, code reviews, ASP.NET, Visual Web Developer / MS Expression, HTML, XML, SOAP, REST, DHTML, CSS, Web Services, scripting (Python, PHP, DOS, Perl, Bourne, C, Korn, BASH), Unix tool chains, gcc, MKS Toolkit, Cygwin, embedded systems, MS Office (Word, Outlook, Excel, PowerPoint, Project, Visio, OneNote), PMO, SCM, automated test, Continuous Integration / CI (e.g., Hudson, Jenkins, TFS), mobile apps (Android, iOS, PalmOS, Windows Mobile), issue/bug tracking (Bugzilla, FogBugz, HP Quality Center, IBM Rational ClearQuest, Atlassian JIRA & Confluence, MS TFS, Seapine TestTrack), JUnit, TestNG, XUnit, JBoss, WebSphere, portals, mainframe/ legacy systems (COBOL (Micro Focus, RM), VAX/VMS, ADA, AS/400 (AS400/System I), DOS, DB2), conferencing (MS Live Meeting, WebEx, Skype), Salesforce, Google Analytics, WordPress, Movable Type, TOAD, Eclipse IDE, SAP, Business Intelligence (BI), UI/UX/HCI wireframes / mockups / prototyping tools (Articulate Storyline, PowerPoint, Visio, Balsamiq, Pencil Project, MockFlow, Mockup Builder), PMBOK, SaaS, virtualization (VMware, MS Hyper-V), cloud computing (Amazon AWS, EC2, S3), TQM, Six Sigma, MS & LAMP tech stack, web servers (Apache thru 2.2, MS IIS thru 7.5), MS Visual Studio, MS TFS (Team Foundation Server), Continuous Integration (CI), JAD sessions, scrum master, Agile dev tools (MS Team Foundation Server, Rally, HP ALM Agile, VersionOne Agile, ScrumWorks, Mingle), Magento e-commerce, HP ALM (Application Lifecycle Management), technical writing, course development, programming standards, (CRM) customer relationship management (Salesforce, MS Dynamics CRM 2011, Workbooks CRM), HIPAA, MRP / MRP II / ERP