SUMMARY:

• Over 8+ years of IT experience which includes Quality Assurance experience in Client/Server and Web - based applications.
• Experience with Automation tools like QTP/HP UFT -Object repository, Checkpoints, Actions, Functions, regular expressions, parameterization, transactions, descriptive programming, Object spy, function library.
• Experienced in testing different Healthcare ERP solutions such as FACETS, Med Plus, EPIC and other claim processing solutions.
• Experience in testing stand-alone, client-server and Web-based applications using automatic and manual testing techniques.
• Experience in creating TestPlans, throughhands-on experience in designing test cases covering all test conditions and eliminating redundancy and duplications.
• Experience in interacting with businessanalysts, developers, and technical support and help them baseline the requirement specifications.
• Design automated tests of voice command services through extensive use of JUnit, JMeter, SoapUI, and QA tester/Automated test Developer.
• Expertise in planning and managing projects based on Rational Unified Process (RUP) covering the full range of the software development lifecycle (SDLC).
• Experience in developing end to end automation using Selenium WebDriver /RC/IDE/Grid, Quick Test Professional, Junit/TestNG, ANT, Maven, Jenkins, Hudson, JBehave, Cucumber, Web Services (REST, SOAP).
• Experience in testing Electronic Data Interchange (EDI) according to HIPAA Compliance.
• Experienced in Smoke testing, functional testing, Regression testing, BlackBox testing, Database,and Backend testing.
• Well conversant with the implementation from scratch and practical hands-on experience in different types of a framework like Keyword Driven, Data Driven, Hybrid and Page Object Model (POM).
• Extensively used ALM for Defect Tracking, Defect Reporting and creation of Customized Management reports.
• Experience in developing and maintaining Test Automation Frameworks like Data Driven, Keyword Driven, Hybrid and Cucumber (BDD/ATDD).
• Experience in software automation testing Xamarin cross-platform mobile applications
• Experienced in Service Oriented Architecture and tested SOAP and Restful Web Services by using tools like SOAPUI and validated the response XML files.
• Involved in Web Services testing using Postman to get the JSON response and Rest Assured to build the automation scripts.
• Experience in developing detailed design level test scenarios and individual test events and scripts based on multiple user groups and detailed user interface design requirements.
• Experience in developing, reviewing and managing requirements traceability Matrix, application components, test cases, test case execution results.
• Ability to understand & analyze business processes & workflows with the objective of providing recommendations for the best use of technology to improve the process.
• Proficient in Bug Severity analysis, Bug tracking system and Bug Reporting and can prioritize issues.
• Maintained the code in subversion(SVN) and used continuous integration tool called Jenkins to schedule the tasks.
• Good Experience in Agile methodology with SCRUM Process for the product development.
• Experienced using various TestNG Annotations like BeforeSuite, AfterSuite, AfterMethod, AfterTest and configured Parallel Processing using TestNGXML.
• Experienced in Test Management, Defect Tracking and Project Management tool JIRA and RTC as a repository for maintaining Test Cases, execution and tracking the defects.
• Excellent professional skills defining QA Strategies, Procedures/Processes, planning, scheduling, work estimations, assigning and prioritizing the tasks.

TECHNICAL SKILLS:

Languages: Java, Visual Basic, VB.Net, Web Services, SQL, Shell Scripting

HP: ALM/QC, Soap UI, and Selenium

Bug Tracking Tools: Test Director 7.5/8, Quality Center 9.0/9.2/11, JIRA, Rational Clear Quest

MS: Access, Oracle, MS SQL Server 2000 and Sybase.

Methodologies: Waterfall and Agile

Bug Reporting: HP QC/ALM, JIRA

PROFESSIONAL EXPERIENCE:

Quality Analyst

Confidential, Long Beach,CA.

Responsibilities:

• Involved in project planning, coordination, implementation and the creation of test plans and test cases/ scripts.
• Involved in performing various types of testing like Smoke, Sanity, Regression, Functional, Positive and Negative testing.
• Performed functional test automation and execution using the data-driven framework with Page Object Model in Selenium Web Driver and used Apache POI for the implementation.
• Performed cross-browser testing on various browsers like IE, Chrome,and Firefox and ensured compatibility on different browsers using Java, TestNG and Jenkins.
• Created RTM Matrix, ensured the test planning, testing strategy, test cases, flows are capturing and covering all the functional/non-functional requirements.
• Worked on Selenium Grid to run parallel tests on different browsers and operating systems.
• Experience working on Rally for the creation of test cases and maintenance of test results obtained upon execution.
• Enhanced the existing framework by developing custom functions using Selenium for the automation of regression test suite.
• Involved in automated regression and functional test suites by developing test cases, test suites using SeleniumWebDriver, JAVA and JUnit.
• Configured Selenium WebDriver, TestNG, Maven tool and created selenium automation scripts in java using TestNG prior to agile release.
• Worked on SOAPUI for web services testing which involved testing web services in both SOAP and REST.
• Performed complex queries using SQL involving various joins for database testing and documented the obtained results.
• Used HPQualityCenter for viewing and analyzing test results and also for defect tracking and reporting which occurred during execution of testscripts.
• Expertise in working with various mobile devices such as Android, iPhone, tablets to perform browser compatibility and configuration testing.
• Written the test cases and created the automated test scripts using QTP.
• Experience in developing data-driven tests and writing QTP/UFT functions using VB Script.
• Design & develop a data-driven framework to validate different Member profile using QTP, VBScript.
• Involved in XML data validation for the inputs and output for data transmission purposes and testing of web applications.
• Generated and automated the generation of daily, weekly and quarterly status reports.
• Generated defect status reports, QA analysis reports, risk analysis documents, requirements traceability reports,and test result in summary reports.
• Created Selenium web-driver automation scripts using Python to validate functionality on various browsers.
• Developed optimized QTP scripts for regression testing with various data sources, environment variables, and configure files to enhance the QTP test scripts with VB scripts and developed user-defined functions for frequent reuse.
• Engaged in framework enhancements, code reviews and maintaining deliverable quality.
• Performed positive & negative testing for lock boxes as per each lockbox requirements.
• Implemented software testing life cycle (STLC) to perform end to end migration testing and worked on change control issues and enhancements for the application.
• Ensured to analyze the bugs and the issues are discussed with the development team in fixing the defects and defects will be raised and updated in the (Defect Tracking Tool) and followed the procedure in the defect life cycle.
• Generate the batch summary reports to process the accounts receivable files and (ICL) files from the Oracle database.
• Responsible for creating the test deliverables and reporting to management which includes issue escalations
• Participating in daily meetings with the client, development team,and offshore team members.

Environment : Selenium WebDriver, TestNG, Maven, Jenkins, Java, Protractor, Junit, SOAP UI, JIRA, Cucumber, Oracle, QTP, Eclipse, HTML, XML, JMeter.

Quality Analyst

Confidential, San Diego, A.

Responsibilities:

• Involved in developing detail Test Plans for different benefit packages according to Business requirements documentation.
• Involved in discussion with the Subject Matter Experts (SME) during the creation of test plans and updating of business requirements.
• Gathered requirements and created, executed and documented Test Cases as per requirements in Hp Quality Center.
• Acting as a liaison between the end user and Facets of user problems, outstanding issues, training needs,and new software releases
• Performed UAT Testing Manually in coordination with UAT group to ensure correct business logic.
• Involved in new development, support, enhancement of application.
• Worked with business leaders to translate business requirements and processes into test cases according to Facets package requirements and subsequent effective configuration.
• Used Agile Methodology to minimize risk by implementing software development in short time boxes or iterations.
• Expertise in architecting, designing and implementing Enterprise Integration Solutions using TIBCO Active Enterprise Suite of Products such as TIBCO Business Works, TIBCO Business Connect.
• Involved in FACETS Implementation, involved end to end testing of FACETS Billing, Claim Processing,and Subscriber/Member module.
• Processed EDI 834 with various scenarios and validate the related tables from the database using SQL query.
• Extensively used Quality Center for defect tracking and prioritizing defects. Create decision tables for identification of test scenarios. Developed detailed Test Plans and Test Cases from business requirements using HP Quality Center.
• Responsible for designing Test Steps, Requirement Mapping to Tests, Executing Tests manually, Defect Logging and Defect Reporting.
• Analysis of Business and Requirement Specifications. Designing Test Lab and formulation of Test Strategy, Test Plans and Test Cases in Quality Center for the Functional, Integration, end-to-end, Usability, Security and smoke testing.
• Involved in testing HIPAA EDI X12 transactions & Code Sets Standards like (820-Premium Payment for enrolled health plan members, 834-Enrollment /Dis-enrolment to a health plan, 837- Health Care Claims and 278 Authorizations.)
• Tested the HIPPAEDI 834, 835, 837 transactions according to test scenarios and verify the data on different modules.
• Set claim processing data for different Facets Module.
• Performed Manual Testing using Quality Center (QC) and User Acceptance Testing (UAT)
• Responsible to work on Medicaid Management Information System which includes two divisions: HIPAA compliance and Maintenance units' division and Claim processing division.
• Monitored workflow of the Resolution/Adjustment Unit, delegate tasks accordingly, and ensure that quality, quantity, and efficiency standards are met or exceeded.
• Worked on HIPAA Transactions and Code Sets Standards according to the test scenarios such as 270/271, transactions.
• Worked under HIPAA compliance standards.
• Performed Front-End Testing, Functionality Testing, and Data Driven Testing using QTP.
• Used Ramp up and Ramp Down options in Load Runner to simulate real-time scenarios.
• Developed test automation scripts using Quick Test Pro.
• Worked on SQL queries Creation and maintenance of SQL tables related to enrolment, billing, and the group set up in.
• Maintained Test Matrix which gives an overview of the Testing Effort.
• Tested Claims intake/Logged claims/Failed claims data from Pulsetables to Oracle Financials.
• Monitoring the defect life cycle, generating customized graphs and reports for the client, using Quality Center.
• Used QualityCenter to record documenting information useful in debugging process, evaluating test data.
• Used Quality Center for reporting and tracking bug and generating reports.
• Checked the data flow through the front-end to back-end and used SQL queries to extract the data from the database

Environment: Hp Quality Center,Agile,Load Runner,QTP,TIBCO,HIPPA EDI 834, 835, 837.

Quality Analyst

Confidential - San Diego, CA.

Responsibilities:

• Involved in reviewing of Business Requirement Documents, and prepared the Test Plan & Test Strategies, Test Cases.
• Developed detailed Test Cases from business requirements using HP Quality Center. Worked on the test plan, test lab,and defect reports and generated customized reports in HP Quality Center.
• Performed Front end GUI testing of the application which includes testing correct error message, colorscheme, scroll bar, tooltip, font consistency, spellings, tab index, working of links, correct values in the combo box, help manual, shortcut keys, Boundary Analysis using test director.
• Utilize agile testing by closely integrating with the developers for continuous testing and to ensure continuous process.
• Used Quality Center (QC) to maintained defect repository and followed the bug life cycle until the bugs are fixed or closed.
• Investigated and determined the root cause of issues by reporting defects utilizing HPQualityCenter and Jira to maintain defects and check defect status.
• Manually executed test cases by using positive and negative data inputs in HP Quality Center.
• Closely interacted with development and project teams to understand system requirements.
• Extensively worked with peers in development and all other stakeholders of the Project to troubleshoot and resolve project issues both technical and non-technical in nature.
• Performed all phases of testing which includes Black box / White box testing, Functionality testing, Regression Testing, GUI testing, negative testing, Back-end testing, Ad Hoc testing, and Sanity testing, system testing and User Acceptance Testing of the application.
• Involved in testing the weekly, monthly timesheet reports through web services by connecting to DB2 and Oracle databases.
• Sometimes testers are responsible for communicating with customers for understanding the requirements.
• Used VB Script to create, maintain and execute QTP/UFT tests
• Designed Functions Library, Functions, and Subroutine's, Common functions, Utility functions, Regular Expressions and Environmental variables using QTP/UFT in VB scripts.
• Extensively worked on back-end testing and has good knowledge of writing SQL queries to verify the data using Aqua Data Studio.
• Involved in testing the Productivity of the vBuild system by using Shell scripts and send the reports to the business users.
• Actively participated in weekly sprint meetings and daily stand-up meetings as part of Agile methodology
• Expertise in testing the Shell/Perl based batch reports as well as framework reports required by the business users.
• Used F-Secure SSH client for editing script files and to execute the scripts in a Test environment.
• Used F-Secure SSH file transfer for doing the FTP of Shell scripts from development to Testing and UAT environments.
• Track all the defects and Issues of all the modules of the project and escalate the critical issues to the Development Team.
• Acted as a point of contact regarding defect status/resolution for the Development team, QA team,and the users.

Environment: .Net, HTML, CSS, XML, DB2, HP ALM, Test Director, Web logic Server 8.1, Web logic workshop, Agile, Aqua Data Studio 4.7.2, Win CVS 2.0, Sun Solaris 10, TFS, MTM, SOAP UI, QTP/UFT.

Quality Analyst

Confidential - Somerset, NJ.

Responsibilities:

• Analyzed the business requirements and created necessary test plans and test cases outlining the scope of the project.
• Designing Test Cases/Test Scripts/Test Conditions for the Unit Testing, verifying and validating Web-based e-commerce applications.
• Involved in testing Web-based e-commerce Applications and performed Security Testing to ensure the authorization and authentication on web-applications.
• Executed Manual test cases and identified the test cases. Worked on QualityCenter for creating and documenting TestPlans and TestCases.
• Extensively used Quality Center for defect tracking and prioritizing defects. Create decision tables for identification of test scenarios. Developed detailed Test Plans and Test Cases from business requirements using HPQualityCenter.
• Performed System, blackbox and browser compatibility tests. Executed manual test scripts for the GUI, Functional testing using Quality Center.
• Created test plans, cases,and scripts using HP Quality Center. Established connectivity between QTP and Quality Center for scheduling and execution of automated tests.
• Recorded test script following each test cases using Quick Test Professional (QTP). Extensively used HP Quality Center for test management process.
• Performed cross-browser testing of target.com web application.
• Used SOAPUI tool to verify the results for the various web services.
• Perform the Backend testing by writing and executing the Complex SQL Queries. Attended review meetings with the project manager, QA lead, developers and team members to discuss bug status and to make sure that the project is on track.
• Created a traceabilitymatrix between requirements and test cases using QualityCenter. Provided impact test analysis on application-function changes due to revisions in requirements and/or user requests.

Environment :MS Office, MS Access, Visual Basic, SQL Server, Oracle, MS Project, Unix, HTML, XML, Quality Center, Quick Test Pro (QTP), RUP.

QATest Engineer.

Confidential

Responsibilities:

• Involved in developing and executing detail test plans, test cases to ensure a quality product that satisfies functional requirements and customer needs.
• Used WinRunner to generate reusable, maintainable and extensible test scripts. Modified the scripts as per the requirements and debugged the scripts to detect and isolate defects.
• Used Test Director to report messages.
• Performed Database Integrity checks using SQL.
• Performed UAT to ensure that the system under test meets the user needs and proves confidence in its use.
• Created and manually executed test cases for the first phase.
• Actively involved in writing, executing and analyzing Functional, Regression, Database checkpoints,and Data-driven test cases.
• Participated in requirement and development walkthroughs and reviews.
• Closely monitored all CR (Change Request) and Regression testing.
• Testing the End-to-End process.
• Used LoadRunner for Load and Stress test stimulations, stability and scalability.
• Created scenarios for peak load and offload and measured the performance time for each transaction.
• Executed Selenium tests for automation testing of the web application using SeleniumWeb Driver.
• Developed automation test cases using Selenium Web Driver.

Environment : Oracle, VB Script, JavaScript,Selenium Web Driver, Win Runner, Test Director, Windows 2000/NT, Load Runner

Test Engineer

Confidential

Responsibilities:

• Involved in complete SDLC (Software development life cycle) like Analysis, Design, Implementation, Integration, Testing, Acceptance, Installation and deployment.
• Followed agile methodologies throughout this project and released the software with new functionality at the end of every Iteration.
• We used Extreme programming and Scrum methods of Agile.
• Primarily involved in Project Estimation and Requirements analysis for the VIIV Exchange Global Portal
• Designed Test Plan, high-level Test Scenarios,and Test cases and got them reviewed by the clients
• Involved with the Development team and clients provocatively to understand the requirements accurately and got clarification accordingly.
• Executed the test cases efficiently and ensuring productivity by meeting the timelines.
• Raised defects based on priority in QualityCenter and Jira as and when found.
• Re-tested all the defects encountered during execution and re-tested them prior to production deployment to ensure bug-free code to the client
• Prepared and sent a daily status report to Customer, Onsite Counterpart,and manager on a regular basis.
• Assist and guide project team member whenever required
• Ensured that all the standard processes are followed, and suggested process changes whenever necessary to ensure the quality of deliverable.
• Handled Onsite offshore meeting and client calls to make sure everyone was on the same page.
• Experienced in testing the applications via mobility devices like iPad and iPhones on the Safari Browser and Samsung Galaxy Note 2 Tablet on different browsers.

Environment : HP Application LifeCycle Server, Oracle 9i, Windows 7 Professional, Microsoft 365 server.