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Qa / Email Marketing Specialist Resume

EXPERIENCE SUMMARY:

  • Experience of 6+ years in Software Testing including Manual testing and Automation tools.
  • Experience in Manual Testing of Web applications and Windows based applications.
  • Extensively involved in preparing Test Cases from Requirements.
  • Extensively involved in various testing methodologies like Functional Testing, Regression Testing, GUI Testing, Agile and Ad - hoc Testing.
  • Experience with Automation tools like Selenium, Quick Test Pro (QTP) and Automation Anywhere
  • Experience working with Magento front and backend
  • Experience working with Oracle Responsys Marketing Cloud Services.

PROFESSIONAL COMPETENCY:

  • Having good exposure to Software Development Life Cycle and QA related processes.
  • Proficiency in Preparing Test Cases, Executing Test Cases and Reporting the Bugs.
  • Exposure to various testing tools such as Selenium, Win runner, Load runner and QTP.
  • Well versed with various types of testing like System testing, Functional testing, regression testing, GUI testing etc.
  • Excellent Communication and interpersonal skills.

SOFTWARE SKILLS:

Special Skills: Testing of Web based and Desktop applications, manual testing, Black Box Testing, Test Planning, process reviews and implementation for applications. Managed Oracle Responsys Marketing Cloud Services.

Automated Tools Platform: QTP 10, Quality Center, Selenium IDE, Automation AnyWhere Magento eCommerce

Bug Tracking Tools: Bugzilla, Mantis, TFS (Team Foundation Server), Jira

Operating Systems: Windows 2007, Linux and Mac

Browsers Link Checker: Internet explorer IE 9, 10 and 11, Safari, Chrome, Mozilla, Screaming Frog

Other Skills: Oracle Responsys, Microsoft office (Word, Excel, PowerPoint), Photoshop, Compatibility testing mobile devices (iPhone, Andriod), iPad and Desktop (IE, Firefox, Chrome and Safari)

EXPERIENCE:

Confidential

Operating Systems: Windows 2007, Linux and Mac

Platform: Oracle Resonsys

Testing Tools: Jira

QA / Email Marketing Specialist

Responsibilities:

  • Coordinate and schedule email monthly calendar promotions on email platforms such as Oracle Responsys Marketing Cloud Services
  • Build filters, segments, supplemental tables, and dynamic content for reporting and customer specification purposes.
  • Build, test and launch email campaigns without any errors.
  • Create and design Customer Response email programs for reoccurring email blasts applicable to consumers.
  • Quality assurance/flawless execution to ensure that the creative, copy, and links are correct
  • A/B Split testing for all email campaigns
  • Compile, track, and analyze email campaign metrics
  • Maintain email marketing calendar to ensure accurate and timely delivery
  • Coordinate across team for content for ad-hoc and recurring email campaigns
  • Regression of all email campaigns & programs, along with overall e-commerce site.
  • Worked on Magneto front and backend
  • Attended daily scrum meetings
  • Performed Regression Testing to verify whether modification made in the application have not cause unintended adverse side effects.
  • Manual testing to test each build and release.
  • Performed both Positive and Negative testing to test the product before Release Readiness .
  • Report bugs for issues in Jira

Confidential

Operating Systems: Windows 2007, Linux and Mac

Platform: Microsoft

Testing Tools: DAX, Team Foundation Server (TFS)

QA Consultant

Responsibilities:

  • Coordinate and schedule email monthly calendar promotions on email platforms such as Oracle Responsys Marketing Cloud Services
  • Build filters, segments, supplemental tables, and dynamic content for reporting and customer specification purposes.
  • Create and design Customer Response email programs for reoccurring email blasts applicable to consumers.
  • Regression of all email campaigns & programs, along with overall e-commerce site.
  • Worked on Magneto front and backend
  • Attended daily scrum meetings
  • Performed Regression Testing to verify whether modification made in the application have not cause unintended adverse side effects.
  • Manual testing to test each build and release.
  • Performed both Positive and Negative testing to test the product before Release Readiness .
  • Report bugs for issues in TFS
  • Developed Test plan, Test cycle and Test cases based on business requirements.
  • Build QA library control
  • Coordinate and schedule email monthly calendar promotions on email platforms such as Oracle Responsys Marketing Cloud Services
  • Q&A regression of all email campaigns & programs, along with overall e-commerce site.
  • Created various Test Cases and Test Plan for the new Magento shopping cart.
  • Create tools and scripts which help diagnostic capabilities or automate administrative tasks
  • Interacted with the development team to understand some functionalities of the application.
  • Called meetings to discuss the findings in the executed tests and decide the next steps.
  • Clearly documented all the testing work.
  • Managed individual test cycles, reported bugs in TFS and worked with developers to resolve problems
  • Conducted Unit and System testing to ensure that application met the requirements.
  • Integrated testing was performed to check if the flow of applications was smooth.

Confidential

Operating Systems: Windows 2007, Linux and Mac

Platform: Magento

Testing Tools: Selenium IDE, Automation AnyWhere, QTP, Screaming Frog

QA Manager

Responsibilities:

  • Introduced Selenium and QTP in the company to automate the testing process.
  • Created frameworks in QTP to automate the testing of Buy buttons, Product Descriptions, Prices, SEO and Pico search of the website pages.
  • Introduced a new automation tool - Automation AnyWhere
  • Worked on Magneto front and backend
  • Performed Regression Testing to verify whether modification made in the application have not cause unintended adverse side effects.
  • Manual testing to test each build and release.
  • Created and executed Automated Test Scripts against various builds of the Homeopathic products.
  • Performed both Positive and Negative testing to test the product before Release Readiness .
  • Report bugs for issues and track them till resolved.
  • Developed Test plan, Test cycle and Test cases based on business requirements.
  • Build QA library control
  • Participate in other testing projects such as, AutoResponder, Newsletters, labels, SEO
  • Created various Test Cases and Test Plan for the new Magento shopping cart.
  • Create tools and scripts which help diagnostic capabilities or automate administrative tasks
  • Interacted with the development team to understand some functionalities of the application.
  • Called meetings to discuss the findings in the executed tests and decide the next steps.
  • Clearly documented all the testing work.
  • Managed individual test cycles, reported bugs in Mantis and worked with developers to resolve problems
  • Conducted Unit and System testing to ensure that application met the requirements.
  • Integrated testing was performed to check if the flow of applications was smooth.
  • Functional testing was performed to check if all the new functionality worked as per specifications
  • Involved in identifying data for testing purposes.
  • Worked with the System Analysts and Business Analysts to understand the Business flow of the application
  • Regression testing of the Application for identification of bugs arising was done after initial fixing of bugs using Test Director.
  • Developed and executed Test Cases for the application.

Confidential

QA Manager

Tools: Used: QTP, Bug Reporting and Tracking

Platform: ASP.Net with C# & SQL Sever.

Responsibilities:

  • Performed Test Estimation and Capacity Planning for a major build release.
  • Developed VB test scripts in QTP.
  • Created various test scripts in QTP for automation of login buttons, buy buttons, Bitmap images, and Text
  • Automated the testing of description and prices form spreadsheets and word documents using QTP.
  • Co-coordinated with business for requirement understanding, analysis, and review & query resolution.
  • Involved in the preparation of Test Plan and implemented QA methodology.
  • Developed and executed Test Cases for the application.
  • Planned, coordinated and monitored project levels of performance and activities to ensure project completion.
  • Performed end-to-end Manual Testing
  • Regression testing of the Application for identification of bugs arising was done after initial fixing of bugs using Test Director.
  • Customization of SQA Basic scripts for Automation of the Testing Process and Enhancement of Test Scripts for updates in application.
  • Executed SQL queries to verify Data Integrity and perform Back End Testing.
  • Attended biweekly meetings to discuss the status of the project and gather any new user requirements.
  • Analyzed software requirement specification documents
  • Developed Manual test scripts.
  • Involved in doing end-to-end testing of the application.
  • Tracked and documented defects and communicated them to the technical developers.

Confidential

QA Manager

Platform used: ASP.NET, SQL Server 2005, Quick Test Pro

Responsibilities:

  • Wrote test cases to check how long a web page takes to load and if the page contains broken links.
  • Performed Data QA using SQL.
  • Assisted in doing Search Engine Optimization (SEO).
  • Tested the browser compatibility of the links and pages in the website.
  • Tested the content management and navigation of the web pages.
  • Performed Functionality and GUI Testing of the web pages in the site
  • Bug tracking and reporting using Quality Center