SUMMARY

• 4 years of IT experience backed by strong credentials. Worked in critical projects in digital and analytics using agile methodologies as QA and Testing Analyst. Master’s in Business Administration (MBA) in HR & IT. Certified Professional Scrum Master (PSM), Microsoft Certified DevOps Tester and LinkedIn certified ITIL Foundations prep. I am authorized to work for any employer in Confidential .
• QA and Test Analyst designing, developing and implementing test plans, test cases and test processes in HP/ALM. Review quality specifications and technical design documents.
• Good experience on Automated testing using Selenium and DevOps Testing. Designing, developing and implementing test plans, test cases and test processes, preparing defect reports.
• Analyze formal test results and document defects, bugs, errors, configuration issues. Collaborate with software/systems personnel in application testing, such as system, unit, regression, load and acceptance testing.
• Communicate test progress, test results, and other information to the QA Lead. Analyze documentation and technical specification for any new application under development or consideration to determine its intended functionality.
• Thorough analysis, unit testing and integrated testing and integration with KNIME. Tested, Cleaned, and Standardized Data to meet the customer standards
• Tableau Developer and Analyst with full system development lifecycle experience in agile and waterfall projects.
• Assisting with the business case, planning and monitoring, eliciting requirements, requirements organization, translating and simplifying requirements, requirements management and communication, requirements analysis.
• Developing Tableau visualizations and dashboards using Tableau Desktop. Designing and developing dashboards using Tableau for various ROI metrics.
• Experience with Agile tools (such as JIRA, Trello) and methodologies (Scrum).
• Assisted product owners on critical projects using scrum framework.
• Experience in Requirements Gathering, Business Analysis, Business Process Redesign and Mapping, Testing & User training, Documentation of activities, processes, test scripts and results and Client interaction.
• Ability to identify root causes of problems and consider both long and short - term impact of proposed solutions and develop workable solutions along with excellent communication and interpersonal skills.
• Experience in all phases of SDLC including Requirement Analysis, Application Design, Development of Multi-tier Applications, Testing, Implementation and Maintenance.
• Self-starter; Able to accomplish objectives given general guidance without requiring detailed or managerial oversight. Ability to learn new technical, functional and business concepts without formal training. Ability to work individually or collaboratively with other team members.
• Hands-on technology professional accustomed to working in complex, project-based environments, mostly worked in startup projects with sophisticated technology stack (Including KNIME, Tableau, Trello, ServiceNow, APIs etc), hands-on experience on Agile and DevOps projects
• Backed by strong credentials including a MBA in HR and IT, certified Professional Scrum Master, Microsoft Edx certified DevOps Tester, agile methodologies and digital tools
• Single Point of Contact for requirements, clarifications, resource management, discussions with clients, technical lead and resource managers. Incident triaging and coordination with technical team. Presenting status reports and communicating project status to the client and management. Working as the first-level escalation point for problems related to the development team
• Execute the first line incident management, access management and request fulfilment processes. Logging all relevant incident/service request details, allocating categorization and prioritization codes.
• Providing first-line investigation and diagnosis. Resolving incidents/service requests when first contacted whenever possible.
• Updating the CMS under the direction and approval of service asset and configuration management if so agreed

TECHNICAL SKILLS

• Tableau Desktop and Tableau Server
• KNIME, Data Extraction, Transformation and Load
• Business Intelligence: Tableau 9.0, 10.0
• ETL: KNIME, Java Script
• Visual modelling and visualization
• Trend Analysis, Gap analysis
• User Acceptance Testing
• User Stories, product backlog maintenance
• IT Service Management, Incident Management, Change Management, Event Management, ServiceNow, Trello, JIRA
• Selenium, Testing and Automation, Github
• Performance, Load and Regression Testing
• Databases: Oracle 10g, PL/SQL, SQL Server
• Utility Tools: MS Excel, MS Word,
• Requirements: Trello, JIRA, HP ALM
• SQA Testing and methodologies, Test Plans, Test Cases
• Scripting and Documentation
• Test driven development

PROFESSIONAL EXPERIENCE

Confidential

Role: Analyst

Responsibilities:

• Designing, developing and implementing test plans, test cases and test processes, preparing defect reports
• Analyze formal test results and document defects, bugs, errors, configuration issues
• Collaborate with software/systems personnel in application testing, such as system, unit, regression, load and acceptance testing
• Communicate test progress, test results, and other information to the QA Lead
• Analyze documentation and technical specification for any new application under development or consideration to determine its intended functionality
• Served as a key member of agile development team as the QA Analyst. Maintained Product backlog with Product Owner
• Trend analysis, gap analysis by building, publishing customized interactive Tableau reports and dashboards, report scheduling.
• Was part of requirement gathering team eliciting requirements, requirements organization, translating and simplifying requirements,
• User stories writing and management and communication, requirements analysis.
• Created action filters, parameters and calculated sets for preparing dashboards and worksheets in Tableau
• Collaborate with software/systems personnel in application testing, such as system, unit, regression, load and acceptance testing
• Analyze documentation and technical specification for any new application under development or consideration to determine its intended functionality
• Participate in developing, distributing, and coordinating in-depth end-user reviews
• Restricted data for particular users using Row level security and User filters.
• Developed Tableau visualizations and dashboards using Tableau Desktop.
• Tested, Cleaned, and Standardized Data to meet the customer standards
• Thorough analysis, unit testing and integrated testing and integration with KNIME
• Create PowerPoint presentations for Business Analytics & Insights
• Designing and Developing Dashboards using Tableau for various ROI metrics.
• Automate monthly excel reports into Tableau Workbooks and Dashboards
• Created and executed automated software test plans using Selenium and QTP, cases and scripts to uncover, identify and document bug and their causes.

Confidential

Role: Performance Management Intern

Responsibilities:

• Understand performance management in public sector
• Assist officials in various documentation and adhoc activities
• Prepare and submit final report

Confidential

Role: Human Resource Management Intern

Responsibilities:

• Understand human resource management in Jaipur metro roll corporation
• Assist officials in various documentation and adhoc activities
• Prepare and submit final report