SUMMARY:

• Ten plus years of IT experience in Quality Assurance and Software Development of client/server, mainframe and web applications.
• Good working knowledge of different business domains such as Transportation & Logistics, Retail, Insurance, Banking, Telecom and Automobile.
• Extensive experience in Manual Testing of Client/Server, mainframe and Web applications as Test Analyst and Test Lead.
• Expertise in Test Management using different testing tools such as HP Quality Center (ALM), Version One.
• Extensive experience in all phases of software development life cycle ( SDL C) and software testing life cycle (STLC).
• Well versed with different software development methodologies such as Waterfall and Agile (Scrum Framework).
• Good experience in writing SQL and PL/SQL queries for data validation and integrity.
• Good experience of working in multi team environment located in different geographies and time zones.
• Experience of working closely with project manager to come up with testing resource requirement and test time lines in accordance with test estimates and overall project time line.
• Good experience of leading Test Team, tracking day to day progress and resolving any impediments to keep the team productive and effective to achieve project goals.
• Experience of conducting Defect Triage meetings during QA and UAT test execution to priorities the defects as per business need and impacts.
• Experience in creating different test artifacts such as Test Analysis, Test Objective, Test Strategy and Test Plan documents.
• Experience of different Test Types and Test Levels such as Unit Testing, System Testing, Integration Testing, User Acceptance Testing (UAT), Functional Testing, Regression Testing, White Box Testing, Black Box Testing in multi - tiered environment.
• Extensive experience of working on testing process improvement and test artifacts creation.
• Expertise in defect tracking using defect tracking tools.
• Expertise in creating collaborative environment by working closely with development, UAT and other project teams to achieve project goal.
• Good experience of different MS-Office tools such as MS-Word, MS-Excel and MS-Project.
• Proven ability to report, communicate and resolve issues with the project team.
• Excellent communication skills, willingness to learn, hard working, ability to execute projects successfully and working either individually or in a team.

TECHNICAL SKILLS:

Testing Tools: HP Quality Center (ALM), AtTask (ALM)

Programming Languages: SQL, COBOL, CICS, JCL, .NET, C# and ETL

Operating Systems: Windows 98/2000/NT/XP/7/8, Basic Unix

Databases: Oracle 7i/8i/9i/10i, DB2 and Teradata

Others: Version One, Microsoft Word, Microsoft Excel, Microsoft Project, Mainframe Fileaid and TSO

PROFESSIONAL EXPERIENCE:

QA Analyst

Confidential, TN

Responsibilities:

• Analyzed high level business and system requirement to come up with Test Plan.
• Involved in a major JDA deployment integrating all of Kenco’s ancillary systems onto JDA Platform.
• Trained on JDA Software for all our warehousing needs including ASN/NON ASN receiving and Traffic Planned/Manual Shipping.
• Performed functional testing for multiple customizations to Kenco Salesforce system.
• Involved in multiple projects pertaining to Warehousing and Transportation from Requirements gathering to Implementation.
• Projects worked on: SIMS (Stryker Inventory Management System), LITE (Logistics Issue Tracking Engine), WATR (Warehouse Transfer), PIX (Product Information Exchange), YMS (Yard Management System), TMW (Transportation Management Software), and WES/AS400 (Warehouse Efficiency System).
• Worked as lead tester on couple of Scrum teams and worked as Proxy Scrum Master in Scrum Master’s absence.
• Actively participated in all Scrum ceremonies such as Daily Standup, Backlog grooming, Sprint Demo/Review, Sprint Retrospective and Sprint Planning.
• Co-ordinated the test team in several minor and major releases for all the above applications.
• Worked closely with automation team in getting required test cases automated to reduce manual effort and test execution time.
• Supported automation team by writing code to automate few test scripts using Selenium and C#.
• Extensively involved in the hot fix and patch deployments for the releases-validating the critical bugs, change requests (CRs) and updating the required test documentation.
• Involved in writing requirements for Change Requests in our applications.
• Extensively used AtTask/Work Front in preparing the Test Scripts, and Scenarios required for Functional, Integration and Regression Testing.
• Modified and Updated IT Manuals for various Applications to include new functionalities and to improve clarity.
• Prepared new Training Documentation for the Operations and Sales Personnel.
• Trained new IT team members on different applications.

Environment: AtTask, Version One, Selenium, Salesforce, C#, Microsoft Word, Excel and Microsoft Project.

QA Analyst/Lead

Responsibilities:

• Analyzed high level business and system requirement to come up with Test Plan.
• Participated in release product backlog meetings to priorities the features for next few iterations/sprints.
• Attended business requirements and data model review sessions and provided sign-off.
• Analyzed business requirement documents in details to create Test Objective and Test Scenarios.
• Maintained internal and external feedback/query logs for clarifications and continuous improvements.
• Created and maintained testing event log, to track any type of event or milestone during testing not tracked in project plan.
• Conducted Test Objective and Scenario review meeting with business and development team.
• Created defect entry guideline and ensured testing team creates defects as per guideline.
• Managed 6 testers for their day to day activities and assignments.
• Reviewed test cases written by test team to ensure that team followed test case writing standards.
• Supervised development of SQL queries for data validation of reports.
• Developed excel templates with V-lookup to perform data comparison between report data and data pulled through SQL queries.
• Reviewed Tests Lab setup to ensure that testers covered all test scenarios identified.
• Worked with test data management team to ensure testing environment had required data.
• Conducted Defect Triage meeting during test execution and updated the Severity and Priority of defects based on business feedback.
• Worked with business and regression testing team to identify the test cases for regression testing.
• Communicated and escalated any road block to testing to project management team.
• Published burn down chart and testing progress report for senior management review.
• Prepared different Test Metrics such as Test Effectiveness, defect distribution as per priority and severity etc.
• Worked closely with project manager on day to day basis to get the project plan updated for testing progress.
• Prepared test summary and lesson learnt documents Confidential project closure.

Environment: Quality Centre11.0, Teradata, SQL, PL/SQL, Erwin Data Modeler, ETL, Microsoft Word, Excel and Microsoft Project.

QA Analyst/ Lead

Confidential

Responsibilities:

• Analyzed high level business and system requirement to come up with detailed Test Plan and testing estimates.
• Analyzed business requirement documents in details to create Test Objective and Test Scenarios.
• Maintained internal and external feedback/query logs.
• Conducted Test Objective and Scenario review meeting with business and development team.
• Managed 4 testers for their day to day activities and assignments.
• Developed and reviewed test cases written by test team and ensuring that team followed review process.
• Created Data-Driven tests to check application performance with different sets of data.
• Reviewed Tests Lab setup to ensure that testers covered all test scenarios identified.
• Performed Smoke, Functionality, Integration, System, Regression Testing based on Analysis and understanding of the requirements
• Performed regression & integration testing. Performed Backend Testing by using SQL queries to verify the integrity of the database.
• Conducted Defect Triage meeting during test execution to priorities the defects as per their business requirements and impacts.
• Published burn down chart and testing progress report to senior management.
• Prepared different Test Metrics such as Test Effectiveness, defect distribution as per priority and severity etc.
• Worked closely with project manager on day to day basis to get the project plan updated for testing progress.
• Prepared test summary and lesson learnt documents Confidential project closure.

Environment: Quality Centre10.0, SQL, Oracle 9i, DB2, .Net, Mainframe Fileaid, Mainframe TSO, Microsoft Word, Excel and Microsoft Project.

QA Tester/Analyst

Confidential

Responsibilities:

• Analyzed business requirement documents to create Test Objective and Test Scenarios.
• Conducted Test Objective and Scenario review meeting with business and development team.
• Developed Test Cases according to business requirements and Test Objectives.
• Setup Test Lab and established traceability.
• Identified specific data required for different test scenarios.
• Performed Regression Testing to ensure no impact to unchanged components.
• Performed Sanity Testing, Smoke Testing and Functional Testing.
• Performed Security Testing manually.
• Performed Black box testing, Unit Testing, System Testing.
• Performed Positive and Negative testing.
• Connected to databases using VB Script in QTP and executed scripts using QTP.
• Used QC for bug reporting, tracking and analysis.
• Worked with development team members to better understand system functionality in order to improve testing quality.
• Participated in Defect Triage meetings to provide details on specific defects.
• Archived obsolete test cases as part of project closure to keep the test library up to date.

.Environment: Quality Center, Clear Quest, UNIX, Oracle, Windows 2000/NT, Quick Test Pro, Load Runner, Mainframe Fileaid and Mainframe TSO.

QA Tester

Confidential

Responsibilities:

• Interacted with business users, developers, and other members of the testing team to fully understand the requirements of system changes from both design and end-user perspective.
• Developed and documented comprehensive test scenarios for requirements that cover positive and negative testing
• Conducted meetings with business owner(s) to baseline the test plan &defined test scenarios.
• Collected Test Data and executed tests as defined in the Test Plan.
• Analyzed results of executed tests to validate that expected results conform to the test plan.
• Created Requirements using Test Director and generated traceability Matrices to ensure that all the requirements are covered by the test cases.
• Automation Execution and Validation using QC.
• Performed functional testing in UAT environment prior to notifying to the business users to start performing user acceptance testing.
• Extensively used SQL Queries to validate the test data Confidential the back end.

Environment: Oracle 9i, UNIX, Windows NT, MS Office Tools, QC.

Mainframe Developer/System Analyst

Confidential

Responsibilities:

• Prepared technical specification from business requirement document.
• Wrote COBOL and CICS program.
• Wrote/Updated JCLs (Job control Language).
• Reviewed programs and JCL written by other team members.
• Prepared unit test plan and perform unit testing.
• Prepared implementation sheet and raise CMAs to migrate the programs to test and production environments.
• Wrote SQL DDLs to create, modify and drop tables in production sub-environments.
• Wrote Unix scripts to transfer files from one system to another system and one environment to another environment.
• Perform post production validation and provide warranty support.

Environment: COBOL, CICS, JCL, Mainframe Fileaid, Mainframe TSO, DB2, VSAM, UNIX, Windows NT/XP, MS Office Tools.