SUMMARY:

• Over 7 years' of experience in software quality assurance covering all the phases of SDLC including requirement analysis, Design, Development, Testing and quality assurance.
• Experience in all the stages of STLC ranging from planning, designing, preparation of GUI Test Cases, Functional Test Cases, System testing, regression testing, integration testing and UAT
• Experience in manual and automation testing
• Experience in testing of web, client - server and database applications
• Very good understanding of different SDLC methodologies like Agile/Scrum and Waterfall
• Experience in implementing QA Methodologies, Test plans, Test cases, Test Scenarios, Test deliverables and Defect tracking and reporting
• Testing experience in functional and non-functional requirements for iPads, iPhones, Android OS based smart phones and tablets.
• Extensive knowledge and experience of Service Oriented Architecture (SOA) including SOA tools like SoapUI
• Strong working knowledge with different protocols such as HTTP(S), SOAP and Web Services (WSDL).
• Strong knowledge in SQL, developing database queries for Backend Testing.
• Good at creating and maintaining all testing documents Test Strategy, Test Plan, Test Inventory, Test Case
• Designing, Test Case Review, Test Logs, Test Schedule and Test Summary
• Experience in translating user stories/business requirements into comprehensive test plans, test scripts and test cases
• Achieved proficiency in creating Requirement Traceability Matrix (RTM) and Bug Reports
• Work experience in implementation and execution of test using HP Mercury tools Quality Center (QC) and Quick Test Professional (QTP)
• Experience in writing efficient SQL queries
• Proficient on various business domains like Insurance, Healthcare, Financial Services and Retail
• Self-motivated with strong analytical and problem solving skills, proficient verbal and written communication skill, quick learner and a good team player

TECHNICAL SKILLS:

Testing Tools: Test Director and Microsoft Test Manager 2010, TFS, Visual Studio, UFT/QTP, Quality Center

Bug Reporting Tools: Quality Center, JIRA, Bugzero, Bugzilla and MS Excel

Other Tools: MS Visio, MS Office, MS Project, Outlook

Mobile OS: Windows Mobile OS, Android, Blackberry OS, IOS

Mobile Devices: Iphone, Ipad, HTC, Samsung android devices, Blackberry, Windows phone

Languages: Java, SQL, HTML

Databases: Oracle, MS Access, MS SQL Server 2005 and DB2.

Database Tools: TOAD, SQL DBX

Version Control: Visual SourceSafe, Clear Case.

Tools: MTM, TFS, VSTS, UFT, Visual Studio, ALM, ETL, Data Warehouse, SQL, BACKEND, Cognos, Informatica, SQL, BI, BO, Business objects Business Intelligence, Microstrategy, SOAP, SOA, API, XML, as400 Mainframe, CICS, LISA ITKO, gherkin TDD BDD cucumber automation framework XML, SOAP, SOA, teradata clarity ppm Rest API Shell scripting VB script coded UI FIDDLER RALLY UNIX LINUX JIRA

Operating System: Windows 2000/XP/2003/2007, UNIX, DOS, Android, iOS

Browsers: Internet Explorer, Netscape Navigator, Mozilla Firefox

WORK EXPERIENCE:

Software Quality Analyst

Confidential - Scottsdale, AZ

Responsibilities:

• Worked in Agile methodology. Attended Sprint planning and Daily standup meetings. Developed Test
• Scenarios and Test cases based on the user stories
• Involved in Requirement analysis, Identification and documentation of required system and functional testing efforts for all test scenarios (Positive and negative tests)
• Involved in attending meetings with the business users and reviewing the developed scripts to ensure that they were in accordance to the business user's expectations.
• Responsible for the Mobile device testing, Android & iOS Testing, Web services Testing, Analyzing Test plans, which detailed the testing scope, strategy, test requirements, test report and necessary resources.
• Experience in testing in different types of Android Phone, Android Tablet, iPhone and iPad.
• Performed Web Services testing using Soap UI & Advanced REST Client; validated the API Service Calls against the SQL Database
• Worked on and tested the online reservation website in English; tested the website on mobile devices such as Apple, Android, Windows.
• Created and maintained reusable Actions in Device anywhere for mobile application.
• Created UFT Automation scripts for GUI and API Testing, Eggplant for mobile Automation Testing.
• Created automation test suites from scratch to be run on target devices and write test cases based on the requirements using Eggplant automation tool.
• Perfecto, UFT (previously known as QTP), ARD and Eggplant are used as the automation tools.
• PAS, Underwriting Reinsurer Reinsurance, Annuity, annuities, Casualty life insurance claims IRA PAS policy administration system retirement Guidewire
• Solid testing experience in both iOS, Android and Windows Platform.
• Using Microsoft Test Manager to write test cases through Team Foundation Server 2010.
• Experience in both Manual and Automated testing using Microsoft Test Manager.
• Participated and coordinated in Test Case Walkthroughs
• Maintained test cases and test scripts for the application using QC
• Wrote and executed test cases for functional, regression, system, integration and end-to-end testing
• Executed test cases manually to check GUI and functional features of the application and also by inserting check points.
• Performed Integration testing, Validation testing, System testing, Functionality testing, Security testing, Regression testing, Smoke testing and User Acceptance testing.
• Detected Defects, Communicated to the developers using Bug Reporting Tool and Tracking the Defects using Quality Center
• Performed Regression testing to ensure no new unintended defects were introduced
• Developed and executed SQL queries to perform database testing
• Interacted with Business users for UAT (User Acceptance Testing), and tested the possibilities of system failure with UAT

Environment: s: Windows 7, Ipad, Iphone, Android, Toad oracle 9.7.2, ALM/Quality center, clear quest, Microsoft Visual studio, Microsoft Test Manager, .net,.net, HTML, Microsoft visual C++ 2008, versionone

QA Tester/ ETL Tester

Confidential, Minneapolis, MN

Responsibilities:

• Analyzed business requirements, system requirements, data mapping requirement specifications, and responsible for documenting functional requirements and supplementary requirements in Quality Center 9.0
• Involved in developing detailed test plan, test cases and test scripts using Quality Center for Functional and Regression Testing.
• Performed Black-box testing, White-box testing, System Testing, Data Integrity Testing, Sanity, Regression and end-end testing
• Experience in ETL Data Warehousing, database testing using Ab Initio for ETL process.
• Created test plans and performed unit testing for the Ab Initio graphs
• Worked with ETL group for understanding Ab Initio graphs for dimensions and facts.
• Developed and involved in both Manual Testing and Automation Test scripts based on Use cases developed.
• Performed Web Services testing using Soap UI & Advanced REST Client; validated the API Service Calls against the SQL Database
• Involved in Data mapping specifications to create and execute detailed system test plans. The data mapping specifies what data will be extracted from an internal data warehouse, transformed and sent to an external entity.
• Solid testing experience in working with SQL Stored Procedures, triggers, views and worked with performance tuning of complex SQL queries.
• Used T-SQL for Querying the SQL Server database for data validation and data conditioning Experienced in data analysis using SQL, PL/SQL and many other queries based applications.
• Experienced in writing test cases, test scripts, test plans and execution of test cases reporting and documenting the test results using Mercury Quality Center.
• Tested Complex ETL Mappings and Sessions based on business user requirements and business rules to load data from source flat files and RDBMS tables to target tables.
• Written several complex SQL queries for validating Cognos Reports.
• Tested several stored procedures.
• Tested the ETL process for both before data validation and after data validation process. Tested the messages published by ETL tool and data loaded into various databases
• Experience in creating UNIX scripts for file transfer and file manipulation.
• Worked with Testing Data Extraction, Transformation and Loading (ETL).
• Involved in testing data mapping and conversion in a server based data warehouse.
• Tested Catalog in Impromptu Administrator to create Reports
• Worked with business team to test the reports developed in Cognos
• Reported operations sum and average, intersection, etc.
• Tested whether the reports developed in Cognos are as per company standards.
• Used Quality Center to track and report system defects
• Involved in testing the XML files and checked whether data is parsed and loaded to staging tables.

Environment: DB2, Java, Cognos, SQL, SQL Server 2000/2005, Teradata, UNIX, Shell Scripting, WINSQL, Ultra edit, Rumba UNIX Display, Quality Center 8.2, QTP, SOAP UI etc.

Software Quality Analyst

Confidential - Cleveland, OH

Responsibilities:

• Created and maintained operational certification test plan, test scripts and test sets.
• Established testing strategy and plans.
• Coordinated the creation of test scripts and test sets for all phases of testing.
• Ensured test cases are traceable and cover all requirements.
• Oversee the execution of all testing, providing direction to all participants.
• Conducted Functional, Regression, System integration, Back End, System testing, Cross browser and Web Service/Web Methods testing.
• Installed the UFT/QTP for automating test cases and developed user defined functions to support Automated Scripts, used Data Driven Testing and Data Base accessing techniques to support the Scripts
• Experienced in Equity, equities, Options, FOREX, Mutual Funds, Hedge Funds, trading, trade, Swaps, Swaptions, Futures, FRAs, Escrows, API, Risk management, wealth, securities, fixed income, Commodities, Mutual Fund loan, LOS, loan mortgage Origination, FX, FIX, Derivative Capital Market Asset Risk ACH SWIFT AML Wire transfer salesforce
• Prepared automated scripts for Maintenance and Regression testing using UFT/QTP.
• Involved in Project Planning, Requirement Review, Defect Triage and Swing Calls.
• Created and maintained Cross browser library for Cross browser testing.
• Generated Automation Scripts from Scratch for UFT/QTP.
• Perform Device Testing on Various Cellular and Tablet device for IOS, android, and Blackberry.
• Conducted Smart Phone validation (Android, iPhone, iPad and Black Berry)
• Installed and used "Emulator" to perform mobile test execution for Iphone, HTC droid, Samsung android, and Dell Streak
• Tested and coordinated mobile applications in both Native and Web environments and validated the mobile application functionality on physical smart phone hardware devices and virtual device emulators like perfecto mobile and Simulators like: Android SDK, IPhone SDK.
• Executed test cases through ALM/Quality Center and reported defects in ALM/Quality Center.
• Developed and executed test cases test Scenarios and followed-up defects using ALM/Quality Center.
• Tracked defects using ALM/Quality Center.
• Interacted with the developers to report and using ALM/ Quality Center.
• Communicated status to Program Manager for multiple projects.
• Participated in the identifying and reporting of risks and mitigation plans.
• Create final test report for the operational certification.
• Hands on experience as QC Admin both server and client side.
• Ensured QA methodologies are followed for all phases.
• Ensured all requirements are met, through population of a trace matrix.
• Ran test execution war room calls, which includes monitoring of the test execution progress, defect resolution, issue management.
• Create status reports showing test execution progress, defect metrics.
• Train and Mentor users/testers on process and tools.
• Few moths of hands on experience in creating site watch monitors using Site Scope (HP/Mercury Product).

Environment: s: HP ALM/Quality Center, SOAP UI, UFT/QTP, RFT, Clear Quest, Toad, SQL Navigator, MS Suite, SOAP Client, In house application to test Web services, Windows, UNIX, Linux and MS-DOS, HTML, Emulator, perfecto mobile, MS Excel, VB Script, ALM/Quality Center, iOS, Android, Apple, Blackberry

Software Quality Analyst

Confidential - San Diego, CA

Responsibilities:

• Worked in Agile methodology. Attended Daily standup meetings. Developed Test Scenarios and Test cases based on the user stories (Functional requirements)
• Detected Defects, Communicated to the developers using Bug Reporting Tool and Tracking the Defects using Quality Center
• Involved in Requirement analysis, Identification and documentation of required system and functional testing efforts for all test scenarios (Positive and negative tests)
• Performed the Cross browser testing of the application.
• Experienced in EDI, MMIS, Medicare, Medicaid, HIX, ICD, 270, 271, 834, 835, 837 payer Claim processing enroll Provider Billing X12 Edifecs HL7 Part D Pharmacy Health Insurance Exchange HL7 facets QNXT X12 HIPAA EDIFACT CTP claims test pro AMISYS PowerMHS COB
• Executed test cases manually to check GUI and functional features of the application and also by inserting check points.
• Performed Integration testing, Validation testing, System testing, Functionality testing, Security testing, Regression testing, Smoke testing and User Acceptance testing.
• Wrote and executed automated and manual test cases for functional, regression, system, integration and end-to-end testing
• Developed and executed SQL queries to perform database testing
• Maintained test cases and test scripts for the application using QC
• Used QC for bug tracking and for maintaining the test documents

Environment: s: HP QC, HP QTP 9.1, Lotus Notes 6.0, Load Runner 9.1, SQL, PL/SQL, .net, Java, JSP, J2EE, Oracle 9i, Windows … UNIX, Crystal Reports and Excel

Quality Analyst

Confidential, Dayton, OH

Responsibilities:

• Actively participated in all phases of testing lifecycle (Design, Planning, Development and Results).
• Coordinate with Development and Business team to develop high level Business and Technical documents.
• Design Test Plan and test strategies based on high level business and technical documents.
• Implemented Standardized and Unified process throughout the software Development Life Cycle (SDLC).
• Validate EDI 834 enrollment process according to HIPAA compliance
• Extensively worked on FACETS claims processing system and worked on its different applications like enroll subscriber/member, Claim processing, Provider and Billing.
• I worked in Edifecs to process X12 files as per requirements in Edifecs X - engine and tested for snip using (Transaction management/TM)
• Worked with Ultra edits software to Unwrap the X12 file data and compare between two EDI file.
• Involved in the full HIPAA compliance lifecycle from GAP analysis, mapping, implementation, and testing for processing of Medicaid Claims.
• Worked on EDI transactions: 270, 271, 834, 835, and 837 (P.I.D) to identify key data set elements for designated record set. Interacted with Claims, Payments and Enrollment hence analyzing and documenting related business processes.
• Testing various change orders of Medicaid applications received from the System Engineer's
• Regression Testing of Web applications and applications dealing with MEDICAID and MEDICARE Services
• Conduct complex documentation and user needs analysis. Interface with team and staff to develop HL7 integration
• Developed the strategy for developing and implementing new EDI (HL7 and X12) interfaces and converting historical clinical and data.
• Performed testing for Medicare, Medicaid and X-Over claims for Medicaid Management Information System (MMIS)
• Developed and implemented the MMIS Third Party Liability (TPL) Subsystem.
• Involved in analyzing activities for a variety of major projects including Medicare Plan part D Worked intensively with Medicare & Medicaid claims processing for 5010 X12 transactions.
• Responsible for validating claims processing transaction of MMIS.
• Responsible for checking member eligibility, provider enrollment, member enrollment for Medicaid and Medicare claims.
• Responsible for Medicaid Claims Resolution/Reimbursement for state health plan using MMIS.
• Implemented automated COB processing of Medicare claims into Facets
• Experience with Trizetto Facets System implementation, Claims and Benefits configuration set-up testing, Inbound/Outbound Interfaces and Extensions, Load and extraction programs involving HIPAA 837 and proprietary format files and Reports development.
• I was involved in working on updating standards for electronic health care and pharmacy transactions.
• Wrote complex SQL Queries using Joins and Sub-Queries to test the reports generated by the different modules.
• Verified HIPAA compliant X12N format for both inbound and outbound healthcare EDI transactions
• Created and implemented test cases for EDI files generated for various transactions as 834 /837/835/276/278

Environment: Facets, HP Quality center, TFS, MTM, VSTS, Informatica, HP Quick test Professional, .Net, C#, MS SharePoint, MS SQL Server 2007 and Windows XP

QA Tester

Confidential - Plano, TX

Responsibilities:

• Reviewed the Business Requirement Documents (BRD) and the Functional Specifications
• Reviewed the Designs and specifications and created Test cases based on the content
• Created Traceability Matrix for mapping the Test cases to the Functional Specifications
• Participated and coordinated in Test Case Walkthroughs
• Created System and End-to-End test cases which involved 9 applications for the RLC Order fulfillment to customer project
• Experienced in ATG, Commerce, POS, ATM Credit Debit e-commerce mPOS, OMS, order management system, WMS, warehouse management system, cart Merchandizing PCI EMV PINPAD Supply Chain Logistics SEO
• Performed Manual Testing of the application
• Performed Backend Testing by writing SQL queries
• Involved in preparing the Test data for interpreting the Positive/Negative results based on the design requirements.
• The Test sets that covered all aspects of the application functionality were scheduled and executed using Quality Center.
• Used Quality Center as a defect tracking tool
• Involved in attending meetings with the business users and reviewing the developed scripts to ensure that they were in accordance to the business user's expectations.

Environment: s: UNIX, z/OS, Java, Humming Bird Connectivity 10 Windows Server … Quality Center 9.2, Quick Test Pro 9.2 .Net 1.1/3.5, SQL Server 2000, MVS z/OS DB, Oracle 9i, IBM DB2, Teradata SQL Assistant 7.2, Informix …