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Senior Qa Analyst Resume

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Boston, MA

SUMMARY:

  • Strong IT Professional with extensive experience of over 20 years in Insurance, Re - Insurance and Healthcare industries.
  • Experience in dealing with multiple teams representing various areas in delivering the project on time and within a budget.
  • Expert in the Test Plan and Test Cases design and implementation
  • Proficient in Functional, System Integration, Regression, Stress, Load and UAT testing.
  • Ability to work on multiple projects simultaneously.
  • Knowledge of business workflow, Use Cases, and SDLC best practices for application development lifecycle.
  • Excellent interpersonal skills on individual and team level.

PROFESSIONAL EXPERIENCE:

Senior QA Analyst

Confidential, Boston, MA

Responsibilities:

  • Unit, Functional and Regression tests of the Admissions Management System.
  • Test plan/cases, data verification, defect tracking and resolutions, documentation and End-Users sign-off. Using Salesforce platform provide End to End testing. Test UI using Salesforce functionality - login to Community as a User. Setup User profiles, contacts, opportunities, organization events and ran various reports.
  • Tested User Portal using different web cross browsers.
  • Salesforce Classic, Salesforce lightning, HP ALM, IBM eServer zSeries.

Senior QA Analyst

Confidential, Providence, RI

Responsibilities:

  • UAT, Regression and Certify testing of the Health Management System.
  • Test plan/cases, data verification, and documentation.
  • HP QUALITY CENTER, HP ALM, JIRA, IBM eServer zSeries, Oracle, DB2, Natural.

Senior QA Analyst

Confidential, Franklin Lakes, NJ

Responsibilities:

  • Wrote test cases and execute them for UAT test for following projects: Medicare part D, HIPAA, DM Rewards, using ALM and Clear Quest tools.
  • Wrote automation scripts for front-end applications using following tools: JMETER, HP QTP, HP Quality Center.
  • Participate in testing and gathering functional requirements for UAT and Certify Test (encrypted data - HIPAA 5010 standards).
  • Analyzed and tested Production and QA Defects from Eligibility/Claims systems.
  • Validated results/data from Enrollment 834/Eligibility 835/Claims 837 transaction files that resign on DB2, Access databases using SPUFI, QMF tools by writing SQL query and retrieve necessary data from various databases.
  • Performed loading Enrollment 834/Eligibility 835 files to Eligibility system, produced various healthcare reports like patient address information, family status, family membership information, patient health history.
  • Using Claims system generated Healthcare and Pharmaceutical Claims using patient information which was passed from a different Insurance Companies and processed them.
  • HP QTP, HP QUALITY CENTER, HP ALM, Selenium IDE, Selenium WebDriver, J-METER.
  • IBM eServer zSeries, ORACLE, DB2, ACCESS, SQL.

Senior Appl Developer

Confidential, Stamford, CT

Responsibilities:

  • Team Lead of Business and Technical support teams (Team of 12) that eliminated IBM product (CSP) from company environment.
  • Converted all active Claims, Treaty and Billing systems to latest version of COBOL 390 running on CICS/DB2 platform.
  • Eliminated annual licensing agreement with IBM and save the company $100,000 per year in maintenance fees.
  • Responsible for business requirements, $350,000 budget and project execution.
  • Managed cross-functional teams (Team of 5) that developed processes using FTP, Client Server and Mainframe technology, to comply with Office of Foreign Assets Control (OFAC) standard.
  • Worked with company business and legal departments, outside vendors, and outsourcing companies.
  • Provided post implementation user training for Gen Re Reinsurance and Financial systems.
  • IBM eServer zSeries,DB2, ORACLE, ACCESS, SQL

Programmer Analyst

Confidential, Quincy MA

Responsibilities:

  • Development and production support for Property/Casualty lines of business: Personal auto, Commercial Auto, Homeowners insurance, including transition from existing set of legacy applications written in Cobol/CICS/DB2 to new Client/Server package (GUI front end). Batch/DB2 - back end.
  • Provided post implementation user training for Arbella business units.
  • Work with company business departments and outside vendors in order to complete projects on time and within a budget. Provide post implementation Production support
  • IBM 390, TSO/ISPF,VSAM, CICS, COBOL, QMF, CICS, DB2, ORACLE, ACCESS, SQL

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