PROFESSIONAL SUMMARY:

• Over 10 years of diversified experience in Software Quality Assurance Department and involved in testing various applications like Client/Server, Web Applications (e - Commerce), Banking applications, CRM Applications, PeopleSoft, Health Care applications, Wireless Communication Systems and Auto Insurance Applications.
• Experience in Establishing QA Procedures / Standards to meet AICC International QA Standards, proficient in writing Test Plans, Documenting the Testing Procedures and writing in-depth Test Cases to meet the Testing Cycle.
• Excellent understanding of Software Quality Assurance Techniques and complete knowledge of the Software Development Life Cycle (SDLC).
• Expert in implementing the Mercury Interactive tools like Quality Center 9.0i. WinRunner6.0/7.0 QTP and Manual Testing.
• Tested Siebel Interfaces developed in EIM and EAI
• Familiar in Designing Test plans, Test Cases, Test Scripts and Test Procedures.
• Involved in performing Unit Testing, Integration Testing, Regression Testing, Functional Testing, System Testing, GUI Testing, and User Acceptance Testing of CRM Siebel, SAPR/3,HIPAA, HL7 messages, ANSI X12, MQ series, Toad, MS Access and web applications using HTML, XML, SOAP, Java scripts, Business Intelligence Reports ++ and Unix Scripts.
• Experience in 5010ANSI X12 and DICOM Standards, message exchange
• Worked in middleware tools like Mercator & Tibco
• Experience in Backend Testing of the applications by executing SQL commands
• Having excellent communication skills and fast learning capabilities.

TECHNICAL SKILLS:

Operating Systems: Windows NT, UNIX, Windows 2000, Windows 98, UNIX, MVS/ESA and MS-DOS

Testing Tools: Quick Test pro,Load Runner, WinRunner, SilkTest.

Bug reporting tool: PVCS Tracker,BugZilla,ClearQuest and Test Director

Langages: C++, VB .Net, VB, C, Java, Developer 2000,Visual Studio

Database: Oracle 8.Oi, DB2, SQL Server 7.5, DB2and MS Access, MS Excel

Scripting: Shell and Perl,escript

Web Tools: ASP, VBScript,JavaScript, Cold Fusion Studio 4.5HTML and XML.

ERP: SAP R/3, Siebel CRM applications, People Soft, Epiphany,

UML tools MS Visio 2000:

Reporting tools: Crystal Reports, Actuate 5.0/4.5

Web Servers: SMS, Oracle Web Application Server, MS SQL Server, MS IIS, Web Logic 4.0/4.7,and Java Web Server, Apache server, IBM Web Sphere

Web Browser: IE 6.0/7.0,Chrome, Safari

PROFESSIONAL EXPERIENCE:

Confidential, Mountain View, CA

QA Analyst/Software Engineer

Environment: Java, SOAP, Web Services, HTTP, WSDL, Buganizer, cloud, LDAP, Oracle 10G, OrgStore, TOAD, XML, MAC V10.5, WIN7, Safari, Macintosh, UNIX, Selenium/Webdriver, ipad1&2 with IOS 4.0.1/5.0.1 , IPhone-3G/4G, Android, Consuelo, Mobile configuration Utility, Charles and Agile and Scrum

Responsibilities:

• Perform software testing effort for Campsite-Legal Knowledge Management System and other related Software applications.
• Developed test plans / test cases for Campsite-Legal Knowledge Management System and Document Management system
• Created functional Automation scripts using the Selenium/Web driver
• Validated the web services calls for Confidential Campsite/Document Management system by using SOAP UI
• Validated the Java script, XML, HTML for Legal projects
• Worked on Agile testing process
• Tested the App on ipad1/2, Android 4.0/4.1 & iPhone 3G/4G and accessed the crash reports using the open source tools like charles & Consuela
• Performed Manual testing, Integration testing, Regression testing, Black box testing, White box testing, Functional testing and Data Base testing for all critical Campsite-Legal Knowledge Management System and Document Management system
• Actively participated in enhancement meetings focused on making the product more Effective in real time scenario.

Confidential, Santa Clara, CA

Siebel Analyst/QA Engineer

Environment: Siebel 8.1, Java, SOAP, HTTP, WSDL, Test Manager, Oracle10G, TOAD, XML, escript, Sales Force, MAC V10.5, WIN7, Safari, Macintosh, Oracle Financials, UNIX, QTP, Selenium and Load Runner, Agile and Scrum.

Responsibilities:

• Perform Quality Assurance testing for YCRM-APT Integration and other related Software applications.
• Develop test plans / test cases and perform verification of testing using the Test Manager in Agile for Quote and Order Management system
• Reviewed test cases and test plan for System and System Integration testing.
• Performed integration testing, Regression testing, Black box testing, and White box testing, Functional testing and Data Base testing for all critical order management transactions
• Document issues in a bug tracking system and report progress of testing to the Bugzilla
• Created functional automation scripts using the QTP and Selenium
• Perform and set up the data in the Content Management system (IMS2)
• Validated the escript and Java script in YCRM-APT Integration process
• Validated the web services calls from Siebel YCRM to Java based APT Application by using SOAP UI
• Write test plan and test cases for core platform J2EE based application APIs and services.
• Collaborated with cross-functional teams using Agile, RUP and SDLC methodology for artifacts delivery.
• Actively participated in enhancement meetings focused on making the product more effective in real time scenario.

Confidential, San Francisco,CA

QA Analyst/ Software Test Engineer

Environment: Java, PERL, Siebel 7.5.2, Web logic, Web Sphere, SOAP UI, HTTP, WSDL, Quality Center9.0, QTP 9.1, UNIX, Oracle9.Oi, DB2, AIX, TOAD, MS Access, MQ Series, XML, VB.netEDI,4010ANSI, X12, API, Data Warehouse, Business Intelligence reports, Cognos,Informatica, Data Migration, ETL, Clear Quest, Web logic/Apache, MYSQL WebEx Form Works.

Responsibilities:

• Perform software testing effort for Macess system and other related Software applications.
• Develop test plans / test cases and perform verification testing using Mercury Quality Center
• Document issues in a bug tracking system and report progress of testing to the Rational Clear Quest.
• Validated the HIPAA compliant for claims and EDI 837 Dental Transactions.
• Validated the data migration from legacy system to Metavance system
• Validated the Dental claims work flow queues and Enrollment work flow queues
• Participate on program teams by working with Product Management, Engineering, Service, resolving user requirement, design, and implementation issues.
• Generate validation reports including traceability to user requirements.
• Validated the web services calls for all health care transactions by using SOAP UI
• Validated the EDI claim XML files.
• Validated the custom reports by using Business Intelligence tools
• Tested the ETL, back-end, and front-end (Web)
• Actively participated in enhancement meetings focused on making the product more Effective in real time scenario.

Confidential, San Francisco, CA

QA Analyst/QA Engineer

Environment: Java, Web logic, Web sphere, SOAP, HTTP, WSDL, CRM (ECPR), Quality Center9.2, QTP 9.1, Integra, Windows NT, UNIX, Oracle 8.Oi, DB2, AIX, Hogan DBTOAD,MS Access, MQ Series, XML, Clear case, Account Types, FSL (Financial service Locator), Lock Box, WebEx, Web Logic/Apache, Visual Studio.

Responsibilities:

• Perform Quality Assurance testing for Wells Fargo Bank Java based business systems (middleware Application, Accounts Application, Financial service locator) by using Bank current QA methodologies
• Tested the middle ware Integration testing with CRM, WIB, CIV,IBK, SVP, data warehouse and credit card systems(CCBS & FDR)
• Validated the Wellsfargo Lock Box functionality for various services.
• Preparing data for Data Warehousing. Using Informatica to do massive updates (ETL - data Extraction, Transformation, and Loading).
• Coordinated Data Interchange activities. Communicate with clients to find out the best solutions for transaction data transfer daily.
• Tested the Online Banking (Bill Pay, Checking & Savings, Credit cards Rewards) Loans(Home Mortgage, Home Equity, Student Loans, Personal Loans- Rates and Payments, Auto Loans and Investing (The Private Bank, Mutual Funds, Brokerage Commission-Free Trades, Retirement Planning)
• Write test plan and test cases for core platform J2EE based application APIs and services.
• Reviewed test cases and test plan for System and System Integration testing.
• Used Mercury Quality Center and Clear case to analyze, track and report defects.
• Extensively used Microsoft Office Suite of products for documentation and data interpretation.
• Actively participated in enhancement meetings focused on making the product more effective in real time scenario.

Confidential, San Francisco, CA

QA Analyst/QA Engineer

Environment: Java, PERL, SAP, Web logic, Web sphere, Siebel 7.5.2, POS, SAP R/3 4.6, Peoplesoft8.0Epiphany 6.4, Test Director8.0, Winrunner7.0i, QTP 8.0, Windows NT, UNIX, Oracle 8.OiIBM DB2, AIX, Huon DB, TOAD, MS Access, MQ Series, XML, VB.net, People soft, Data

Responsibilities:

• Perform Quality Assurance testing for Confidential business systems (Membership Application, Auto Insurance Application, POS application) by using Confidential current QA methodologies
• Involved in the System Integration testing with Siebel CRM, Billing, Cashiering, Producer Compensation, DMV, Jbias, Choice Point, EDW, Confidential .com and People soft systems
• Tested the Siebel Client Lead Management, which is one of the largest technologies to the sales staff for better management of sales leads.
• Involved in manual and automated testing of SAP IDocs and EDI Transactions
• Identifying user requirements, software upgrade features and preparation of Test Plan and Test Cases.
• Performed integration testing, Regression testing, Black box testing, and White box testing, Functional testing, for all critical transactions.

Confidential, Tallahassee, FL

HIPAA QA Engineer

Environment: Mercator6.5, Facets, Java, PERL, IBMDB2, Oracle, AIX, OS/390, MQ-Series, Test Director, Winrunner, Loadrunner, XML DTD Schemas, HL7, HIPPA, BizTalk, Ultra- Edit32, Lab View.

Responsibilities:

• Analyzed the Business Requirements.

• Tested HIPAA compliant ANSI X12 Request for Eligibility, 271, 837 I, P, D Transactions, 835, Confidential, Electronic Transactions, wire and HL7 messages.
• Wrote Test Plan and Test Cases and Test scripts
• Tested the Capitalized TriZetto Facets healthcare Application.
• Testing was done on a cross platform environment (UNIX, NT)
• Wrote UNIX test scripts to execute Mercator maps.
• Validate test data using EDISIM’s Analyzer.
• Documented Test Results and Communicated them back Technical Team.

Confidential, Phoenix, AZ

Siebel QA Engineer

Environment: Siebel Call Center7.5, Siebel Healthcare, Facets, SQL Server, DB2, Oracle, Test Director 8.0, Winrunner, QTP8.0, Loadrunner, ANSI X12, HL7, Sun Solaris 8&9, IBM-AIX and PVCS Tracker

Responsibilities:

• Analyzed the Business Requirements.
• Involved in Analyzing the Business requirements and System specifications.
• Developed manual Test cases and Scripts based on the Business requirement Documents and Specifications
• Tested the TriZetto Facets healthcare Application.
• Prepared test cases to all aspects of UI, Screens, Applets and Views.
• Verified Screens for their Applets and also different fields in Applets.
• Tested Responsible for claims Transaction processing and as it relates to ANSI x12 AND HL7 V2.5 provisions of HIPAA
• Actively participated in Daily and weekly review meetings

Confidential, Portland, OR

QA Engineer

Environment: SAP R/3 3.0i, Java, J2EE, ABAP/4, Oracle 8.0, Developer 2000, Test DirectorWinrunner, Main Frames, UNIX

Responsibilities:

• Involved in manual and automated testing of Health care application
• Tested the TriZetto Facets healthcare Application.
• Test plans and test Scenarios/Scripts and test cases.
• Tested the data migration protocol for the transfer of data from Legacy system to SAP.
• Tested HIPAA compliant ANSI X12 Request for Eligibility, 271, 837 I, P, D, 835Transactions

Confidential

Software Tester

Environment: SAP R/3 3.0i, ABAp/4, Oracle 7.x, Developer 2000, Test Director, Winrunner, UNIX

Responsibilities:

• Tested the ABAP/4 programming and Reports (Classical and Interactive),modification Of standard layout sets using SAP Script.
• Tested Interactive report to display vendors list and their history like address, bank Details, partner functions, purchase organization details, for a given purchase document By using CALL TRANSACTION.
• Responsible for Testing and developing several reports corresponding to the Transaction made is generated automatically.