SUMMARY:

• Software quality assurance/testing within a dynamic firm engaged in computer, enterprise and network
• Proven excellence in many facets of Information Development including quality assurance, testing, business communications, health and banking industries with consistent achievement of results.
• An enthusiastic team player with a can - do, goal-orientation.
• Business-minded, very creative and flexible.
• A persuasive communicator, as well as an active listener.
• Strong interest in and aptitude for technology.
• Detail-oriented, takes initiative in projects well recognized for creating clear, effective documentation.
• Extensive background and experience in several methodologies of software quality assurance/testing for multiple industries such as Health and Banking.
• Is successful in meeting objectives and results.
• Good leadership and training skills.

TECHNICAL SKILLS:

QA SKILLS: Testing Activities: development, regression, customer acceptance, stress, operational readiness, business integration, benchmark, unit/string, conversion, system/integration/verification, production emulation, modular, black box/white box, baseline, modified baseline, Confidential, and beta, Documentation Activities: creation of test plans/scripts/checklists/test cases/business flows, test data management, risk assessment, business requirements mapping, and metrics.

HARDWARE SKILLS: PCs, Apple MacIntosh, Client - Server, HP/9000

SOFTWARE SKILLS: MVS (System 390, MVS ESA) VM ISPF - PDF, JCL., UNIX, MS Office 97 (Word, Outlook,), MS Windows 95/98 and MS Windows 2000, Mac 8.1, Mac 9MS Internet Explorer 4.5, 5.0, Netscape Navigator 4.05, 4.7, 5.0. /NT /Microsoft Money/ Intuit Quicken, QuickBooks

EMPLOYMENT:

QA Software Tester

Confidential, Columbia, SC

Responsibilities:

• Within the Web site I am responsible for testing Health Providers HIPAA transactions, Eligibility, Claims Status, Referrals, Remittance, Claims, HCFA, UB92 and Dental claims.
• I also test the Members Claims status application.
• Write application Test Cases and perform Unit, System and QA testing using Internet Explorer.
• When program problems occur, I worked directly with the Programmers, Analysts and Project Leads.
• I also interface with the MVS Mainframe Systems that contain all of the databases that the Web programs access and update.
• At Confidential testers use Confidential ’s Test Director Tool for Quality Defect reporting and Test Matrix’s.

Software Tester

Confidential, Durham, NC

Responsibilities:

• Performed Software Testing for FIS Certegy who process some of the nations Banks and Credit Union Credit Card transactions.
• Testing was done for Confidential & Confidential ’s credit card transactions that had many different requirements then the other banks.
• The Software testing was for a batch process that used Confidential main frame and storage that contained all of the Credit Card accounts. Testing validation was also required on their on line Bankcard System that contained Master Banking Files.
• The Test Case Testing and Defect reporting were processed by using Confidential ’s Test Director Quality Center application.
• Worked with the Main Frame application File Aid for finding and developing test data and verification of certain tests. Also worked with Data Warehouse tool Hyperion System 9 Workspace verifying Data Warehouse fields against Main Frame Files.

Software Tester

Confidential, Columbia, SC

Responsibilities:

• Also tested the Members Claims status application. Wrote application Test Cases and performed Unit, System and QA testing using Internet Explorer.
• When program problems occurred, I worked directly with the Programmers, Analysts and Project Leads.
• I also interfaced with the MVS Mainframe systems that contained all of the databases that the Web programs accessed and updated.
• At Confidential testers used Confidential ’s Test Director Tool for Quality reporting and Test Scripts.

QA Test Analyst

Confidential, Raleigh, NC

Responsibilities:

• Performed Software Testing on Confidential & Confidential ’s Web Site (BBandT.com) and their Web Connect On Line Banking Services, with Money, Quicken, QuickBooks and ATM Home Banking.
• Also tested their applications when Confidential & Confidential merged with other banking companies.
• Wrote test cases and performed Functional and Acceptance tests on their systems.
• Testing was performed on the Dial up Internet and NT using Windows 2000, Windows 95, 98, Macintosh 8.1/9.0, Internet Explorer 4.5, 5.0, Netscape 4.72 and 5.0.
• Client/Server and Confidential Main Frame (System 390 MVS ESA) were Systems used in testing.

QA Test Analyst

Confidential, Raleigh, NC

Responsibilities:

• Performed Software Testing on a Client/Server online Clinical Document Tracking and Patient Recruiting Application.
• Wrote test cases and performed Regression and Acceptance tests on the tracking system.
• Also tested clinical IVR applications.
• The Data Bases were Oracle. Interfaced with Developers and users on a daily basis.

Software Tester

Confidential, Raleigh, NC

Responsibilities:

• Working on a Software Testing Project called WISARD, which involved writing test cases and testing.
• Also wrote SQL Statements that accessed DB2 databases on an Confidential MVS System.
• Worked with the application users and development programmers.

QA Analyst

Confidential, Raleigh, NC

Responsibilities:

• Produced Confidential test plans and test scripts and executed such tests for Confidential compliance. Utilized client - server and Oracle databases.
• Used SQL for verifying data fields that were updated during testing.