Technical Lead Performance Testing Resume
Eohhs, MA
SUMMARY:
- Around 15 Years of Extensive experience in Software Performance Testing of Massachusetts Healthcare HIX (Medicaid/Enrollment/Claim/Eligibility), Insurance, Finance, Banking,, CRM, OMS Confidential Telecom Billing, CRM (Thin/Thick Client, Cloud based). Experience in developing Performance Test plans, defining Test Scripts (HTTP - HTML/ Web Services, true client & Click & Script Protocol), designing Test Strategies, developing and maintaining automated performance test scripts, analyzing errors and applications
- Define and outline test plans and test strategy &Provide project estimates, allocate resources for different projects and track funding.
- Manage all testing activities including both functional and nonfunctional testing as well as setting strategic goals.
- Reviewing requirements, outlining high-level testing scenarios & working in cloud-based environment.
- Communicate QA risks, milestones, and status to the Project Manager, project team and management.
- Knowledge of N-Tier architecture, network and security design and the implication of these on the performance test environments.
- Good exposure towards various SDLC methodologies like Agile/Scrum, prototype, spiral, component based and waterfall.
- Extensive experience in black box testing, regression testing, GUI testing, smoke testing, cross browser, Ad-hoc testing, exploratory testing, usability, system testing, build verification testing, end to end testing, Accessibility Testing and user acceptance testing (UAT).
- Creating Test scripts using VU Gen (Load Runner) in various protocols.
- Designing LR Scenarios, Load Runner Scripts development & execution and implementation of performance testing for over 50 State applications in production like environment.
- Analyzing/Providing recommendations for performance improvements and performing different types of testing like Baseline/Benchmark, Volume, Spike, Stress, Scalability & Reliability.
- Identifying performance bottle necks & publishing performance matrix, maintaining a repository of all automated quality assets.
- Creating test scenario for load test/Automation Test.
- Execution of the test using performance center, ALM and Solid understanding of JVM, GC, HTTP/TCP IP, Heap Size and cross browser testing.
- Creation of test data for the Manual/performance/Regression testing environment.
- Extensive experience in Security Testing /Batch (UNIX).
- Defining Bench Mark for the products on the basis of performance testing results.
- Experience in 24//7 UAT support//Production support.
- Extensive experience in Testing Methodology & Software Development Models.
- Good experience in Telecom billing (Enabler), CRM & Good knowledge of Confidential products (OMS//AMSS).
- Knowledge of Web Application server ( web logic & web sphere)//Webserver//Database Server
- Experienced in complete SDLC (Software Development Life Cycle) process (Starting from the Requirement Gathering till the Maintenance Phase).
- Extensive experience in Test management tool Test Director (Quality Center).
- Experience of attending the meeting (System Test Readiness Review, High Level Design Review. Detail Design Review, Defect Review).
- Performed Volume, Performance, Load & Stress testing using LoadRunner.
- Expertise in developing Test Scenarios, Test Plan, Test Cases and Test Scripts.
- Expertise in defect tracking system and bug life cycle using Test Director & Quality Center.
- Expertise in writing and testing Database Queries, Views, Triggers, and Stored Procedures in Oracle and SQL Server.
- Ability to work alongside developers, business analysts, project managers, and architects under strict deadlines with high level of motivation to perform well in a group as well as independently and Communicate with business partners in an effective and timely manner.
- Participated in obtaining estimates from all teams and provided to business for approval
- Strong ability to communicate technical design, plans, progress, issues, and alternatives.
- Leadership skills to motivate others and drive the team towards a common goal and thus achieve the overall organizational goals and objectives and leading the onsite / offshore team.
- Adaptable: maintains effectiveness while managing competing demands, dealing with frequent change, delays or unexpected events
- Experience in preparing QA deliverables reports and all levels of CMMI/PCI compliance
- Experience in testing Java/J2EE, Web services, Object oriented design (OOD), C/C++, .NET, SOA Based Apps.
- Take ownership of support/project issues and engage the appropriate resources to reach solution- Ensure potential issues are tracked and escalated in a timely manner
- Experience using UNIX, SQL, ALM, JIRA etc.., Manual, Automated testing using QTP/UFT
- Partner with the technical staff to interpret the needs of the business, assist in the design of the solution, and deliver the expected result to our business partners
- Expertise in testing of application in JAVA, J2EE, VB and .NET architectures.
- Experienced in working with business analysts, development groups in analyzing business specifications and in Working with other testers to resolve technical and end-user issues.
- Excellent understanding of documentation in testing environment.
- Good Communication and Interpersonal skills.
- Experience in Shell scripting and UNIX/Linux.
TECHNICAL SKILLS:
Performance Testing Tools: JMeter, LoadRunner, Performance Center (ALM), Soap UI
Monitoring Tools: HP Diagnostics, CA Wily Introscope, Dyna Trace, UFT
Operating Systems: Windows XP/NT/2000/7, DOS and UNIX//Linux.
Languages: C, C++, VB, Java, & PL/SQL
Scripting languages: Java Script, VB Script, XML and HTML
Databases: Oracle, DB2, SQL Server, Oracle AWR (Reports) and MS-Access.
Test Management Tools: Quality Center, JIRA, QTP, ALM, Test Rail, CA Lisa
Known Standards: TQM, CMMI, BS7799, SIX SIGMA, PCI, SOX
PROFESSIONAL EXPERIENCE:
Confidential, EOHHS, MA
Technical Lead Performance testing
Responsibilities:
- Designing the Test Architecture and Test Scenarios for the Framework.
- Lead a team of test analysts & Coordinate UI and end to end testing with multiple internal QA teams.
- Designing LR Scenarios, LoadRunner Scripts development & execution and implementation of performance testing for over 50 State applications in production like environment.
- Analyzing/Providing recommendations for performance improvements and performing different types of testing like Baseline/Benchmark, Volume, Spike, Stress, Scalability & Reliability.
- Identifying performance bottle necks & publishing performance matrix, maintaining a repository of all automated quality assets.
- Define and outline test plans and test strategy &Provide project estimates, allocate resources for different projects.
- Define and outline test plans and test strategy &Provide project estimates, allocate resources for different projects and track funding.
- Manage all testing activities including both functional and nonfunctional testing as well as setting strategic goals.
- Reviewed requirements and outlined high-level testing scenarios and worked in Agile environment
- Communicate QA risks, milestones, and status to the Project Manager, project team and management.
- Writing the performance scripts for Financial/Health & CRM application using LoadRunner(VUGen)
- Performance scenario creation and Test execution using performance center.
- Participated in STRR/High Level Design /Detail Level Design Reviews and Meetings.
- Participated in writing Test Plan and Test cases, software documentation from business, technical and functional requirement.
- Reporting of network and security design issues on the performance test environments.
- Developed Performance Test Data depends on the Test Scenarios as per the functionality of the application.
- Running batch jobs in the Performance Environment.
- Performed Integration, System, GUI and Functional testing as per task packets.
- Back end testing of the application using SQL queries for the Content Testing.
- Utilized process-based test management system Quality Center for organizing test requirement's documents, test plans and test lab.
- Created mappings for the Requirements and the test lab from Iteration to Iteration.
- Performed Volume, Performance, Load & Stress testing using LoadRunner.
- Bugs reporting, reviewing and Defect Tracking using Quality Center.
Environment: UNIX/Linux, LoadRunner/ALM/Performance Center, JIRA, Calendar, Quality Center (8.2), SQL Developer, Oracle, DynaTrace, CA wily, Java, J2EE, XML, MS Access, Shell Scripting, Perl and Oracle
Confidential, IL
Senior Software Performance Analyst
Responsibilities:
- Designing the Test Architecture and Test Scenarios for the Billing Framework.
- UAT Support //Production Support //Running Batch UNIX Scripts.
- Writing the Automation/performance scripts for OMS/AMSS/CRM application using LoadRunner (VUGen).
- Performance scenario creation and Test execution using performance center.
- Designing LR Scenarios, LoadRunner Scripts development & execution and implementation of performance testing for over 50 State applications in production like environment.
- Analyzing/Providing recommendations for performance improvements and performing different types of testing like Baseline/Benchmark, Volume, Spike, Stress, Scalability & Reliability.
- Identifying performance bottle necks & publishing performance matrix, maintaining a repository of all automated quality assets.
- Define and outline test plans and test strategy &Provide project estimates, allocate resources for different projects.
- Participated in STRR/High Level Design /Detail Level Design Reviews and Meetings.
- Participated in writing Test Plan and Test cases, software documentation from business, technical and functional requirement.
- Reporting of network and security design issues on the performance test environments.
- Developed Performance Test Data depends on the Test Scenarios as per the functionality of the application.
- Running End of Cycle (EOC)/Batch, End Of Day (EOD), Confirmation, Daily Billing, Update Handler, Event Extract in the Performance Environment.
- Performed Regression, Integration, System, GUI and Functional testing as per task packets.
- Back end testing of the application using SQL queries for the Content Testing.
- Utilized process-based test management system Quality Center for organizing test requirement's documents, test plans and test lab.
- Created mappings for the Requirements and the test lab from Iteration to Iteration.
- Performed Volume, Performance, Load & Stress testing using LoadRunner.
- Bugs reporting, reviewing and Defect Tracking using Quality Center.
Environment: UNIX/Linux, LoadRunner, Performance Center, Quality Center, SQL Developer, Oracle, HP Diagnostics, CA wily, Java, J2EE, XML, MS Access and Oracle
Confidential, Chicago, IL
Software performance engineer
Responsibilities:
- Participated in writing Performance Test Plan and Test Scripts (HTTP&HTML // Click & Script Protocol), software documentation from business, technical and functional requirement.
- Creation of Performance Test Data and scenarios based on the real user experience.
- Monitoring of Web Server//Application server & Database Server.
- Designing LR Scenarios, LoadRunner Scripts development & execution and implementation of performance testing for over 50 State applications in production like environment.
- Analyzing/Providing recommendations for performance improvements and performing different types of testing like Baseline/Benchmark, Volume, Spike, Stress, Scalability & Reliability.
- Identifying performance bottle necks & publishing performance matrix, maintaining a repository of all automated quality assets.
- Define and outline test plans and test strategy &Provide project estimates, allocate resources for different projects.
- Reporting of issues found during the load testing.
- Bench Mark testing for the application based on performance testing results.
- Prediction of expected results in Load testing and analysis of final output.
- Regeneration of old LoadRunner script written in the different protocol.
- Defining generic Correlation rules & manual correlation.
- Scheduling of all the Load Tests, Analysis of results &monitoring of all the middleware and network components using Performance Center.
- Created and documented the Performance Test Designs for each functional area mentioned in Test Plans.
- 24/7 Support for the Volume Testing.
- Performed network and security design and the implemented in the performance test environments.
- Monitoring of Java classes//Garbage collector//System Matrix//J2EE Diagnostics server using J2EE Diagnostics.
- Performed Volume, Performance, Load and Stress testing using LoadRunner.
- Reviewed the Performance Test Designs with QA team members and technical analysts.
- Developed Performance test cases and verified actual results with expected results.
- Performed Integration, System, and Functional Testing Under Peak Load as per requirements.
- Designing the Performance Test Architecture and the Scenarios.
- Utilized process-based Performance test management system Performance Center for organizing test requirement's documents and test plans.
Environment: LoadRunner, UNIX, Performance Center, SQL, Java, J2EE Diagnostics, XML and Oracle.
Confidential
Senior Testing Engineer (QA/Performance Testing)
Responsibilities:
- Designing the Test Architecture and Test Scenarios for the Billing Framework.
- UAT Support //Production Support on the various client locations.
- Calendar Design.
- Use of QTP for the automation scripts.
- Participated in STRR/High Level Design /Detail Level Design Reviews and Meetings.
- Participated in writing Test Plan and Test cases, software documentation from business, technical and functional requirement.
- Reporting of network and security design issues on the performance test environments.
- Developed Performance Test Data depends on the Test Scenarios as per the functionality of the application.
- Running End Of Cycle (EOC)/BATCH (UNIX), End Of Day (EOD), Confirmation, Daily Billing, Loyalty Points, Bill On Demand in the Production Environment.
- Performed Integration, System, GUI and Functional testing as per task packets.
- Back end testing of the application using SQL queries for the Content Testing.
- Utilized process-based test management system Quality Center for organizing test requirement's documents, test plans and test lab.
- Created mappings for the Requirements and the test lab from Iteration to Iteration.
- Performed Volume, Performance, Load & Stress testing using LoadRunner.
- Bugs reporting, reviewing and Defect Tracking using Quality Center.
Environment: UNIX, LoadRunner, QTP, Calendar, Quality Center (8.2), SQL Developer, Java, J2EE, XML, MS Access, Shell Scripting, Perl and Oracle.
Confidential
Executive IT Services (QA/Automated & Performance Testing)
Responsibilities:
- Participated in writing Performance Test Plan and Test cases, software documentation from business, technical and functional requirement.
- Created and documented the Test Designs for each functional area mentioned in Test Plans.
- Performed Volume, Performance, Load and Stress testing using LoadRunner.
- Reviewed the Test Designs with QA team members and technical analysts.
- Developed test cases and verified actual results with expected results.
- Creation of Performance Test Data and scenarios based on the real user experience.
- Monitoring of Web Server//Application server & Database Server.
- Reporting of issues found during the load testing.
- Prediction of expected results in Load testing and analysis of final output.
- Regeneration of old LoadRunner script written in the different protocol.
- Defining generic Correlation rules & manual correlation.
- Performed Integration, System, and Functional testing as per requirements.
- Back end testing of the application using SQL queries.
- Designing the Performance Test Architecture and the Scenarios.
- Utilized process-based test management system Test Director for organizing test requirement's documents and test plans.
- Using Win Runner for automation test cases.
- Bugs reporting and Defect Tracking using Test Director.
- Conducted Cross Browser Testing to check the compatibility of the Application with different Browsers (IE, AOL, Netscape).
Environment: LoadRunner, Test Director, QTP, UNIX and Oracle.