SUMMARY:

• Around 15 Years of Extensive experience in Software Performance Testing of Massachusetts Healthcare HIX (Medicaid/Enrollment/Claim/Eligibility), Insurance, Finance, Banking,, CRM, OMS Confidential Telecom Billing, CRM (Thin/Thick Client, Cloud based). Experience in developing Performance Test plans, defining Test Scripts (HTTP - HTML/ Web Services, true client & Click & Script Protocol), designing Test Strategies, developing and maintaining automated performance test scripts, analyzing errors and applications
• Define and outline test plans and test strategy &Provide project estimates, allocate resources for different projects and track funding.
• Manage all testing activities including both functional and nonfunctional testing as well as setting strategic goals.
• Reviewing requirements, outlining high-level testing scenarios & working in cloud-based environment.
• Communicate QA risks, milestones, and status to the Project Manager, project team and management.
• Knowledge of N-Tier architecture, network and security design and the implication of these on the performance test environments.
• Good exposure towards various SDLC methodologies like Agile/Scrum, prototype, spiral, component based and waterfall.
• Extensive experience in black box testing, regression testing, GUI testing, smoke testing, cross browser, Ad-hoc testing, exploratory testing, usability, system testing, build verification testing, end to end testing, Accessibility Testing and user acceptance testing (UAT).
• Creating Test scripts using VU Gen (Load Runner) in various protocols.
• Designing LR Scenarios, Load Runner Scripts development & execution and implementation of performance testing for over 50 State applications in production like environment.
• Analyzing/Providing recommendations for performance improvements and performing different types of testing like Baseline/Benchmark, Volume, Spike, Stress, Scalability & Reliability.
• Identifying performance bottle necks & publishing performance matrix, maintaining a repository of all automated quality assets.
• Creating test scenario for load test/Automation Test.
• Execution of the test using performance center, ALM and Solid understanding of JVM, GC, HTTP/TCP IP, Heap Size and cross browser testing.
• Creation of test data for the Manual/performance/Regression testing environment.
• Extensive experience in Security Testing /Batch (UNIX).
• Defining Bench Mark for the products on the basis of performance testing results.
• Experience in 24//7 UAT support//Production support.
• Extensive experience in Testing Methodology & Software Development Models.
• Good experience in Telecom billing (Enabler), CRM & Good knowledge of Confidential products (OMS//AMSS).
• Knowledge of Web Application server ( web logic & web sphere)//Webserver//Database Server
• Experienced in complete SDLC (Software Development Life Cycle) process (Starting from the Requirement Gathering till the Maintenance Phase).
• Extensive experience in Test management tool Test Director (Quality Center).
• Experience of attending the meeting (System Test Readiness Review, High Level Design Review. Detail Design Review, Defect Review).
• Performed Volume, Performance, Load & Stress testing using LoadRunner.
• Expertise in developing Test Scenarios, Test Plan, Test Cases and Test Scripts.
• Expertise in defect tracking system and bug life cycle using Test Director & Quality Center.
• Expertise in writing and testing Database Queries, Views, Triggers, and Stored Procedures in Oracle and SQL Server.
• Ability to work alongside developers, business analysts, project managers, and architects under strict deadlines with high level of motivation to perform well in a group as well as independently and Communicate with business partners in an effective and timely manner.
• Participated in obtaining estimates from all teams and provided to business for approval
• Strong ability to communicate technical design, plans, progress, issues, and alternatives.
• Leadership skills to motivate others and drive the team towards a common goal and thus achieve the overall organizational goals and objectives and leading the onsite / offshore team.
• Adaptable: maintains effectiveness while managing competing demands, dealing with frequent change, delays or unexpected events
• Experience in preparing QA deliverables reports and all levels of CMMI/PCI compliance
• Experience in testing Java/J2EE, Web services, Object oriented design (OOD), C/C++, .NET, SOA Based Apps.
• Take ownership of support/project issues and engage the appropriate resources to reach solution- Ensure potential issues are tracked and escalated in a timely manner
• Experience using UNIX, SQL, ALM, JIRA etc.., Manual, Automated testing using QTP/UFT
• Partner with the technical staff to interpret the needs of the business, assist in the design of the solution, and deliver the expected result to our business partners
• Expertise in testing of application in JAVA, J2EE, VB and .NET architectures.
• Experienced in working with business analysts, development groups in analyzing business specifications and in Working with other testers to resolve technical and end-user issues.
• Excellent understanding of documentation in testing environment.
• Good Communication and Interpersonal skills.
• Experience in Shell scripting and UNIX/Linux.

TECHNICAL SKILLS:

Performance Testing Tools: JMeter, LoadRunner, Performance Center (ALM), Soap UI

Monitoring Tools: HP Diagnostics, CA Wily Introscope, Dyna Trace, UFT

Operating Systems: Windows XP/NT/2000/7, DOS and UNIX//Linux.

Languages: C, C++, VB, Java, & PL/SQL

Scripting languages: Java Script, VB Script, XML and HTML

Databases: Oracle, DB2, SQL Server, Oracle AWR (Reports) and MS-Access.

Test Management Tools: Quality Center, JIRA, QTP, ALM, Test Rail, CA Lisa

Known Standards: TQM, CMMI, BS7799, SIX SIGMA, PCI, SOX

PROFESSIONAL EXPERIENCE:

Confidential, EOHHS, MA

Technical Lead Performance testing

Responsibilities:

• Designing the Test Architecture and Test Scenarios for the Framework.
• Lead a team of test analysts & Coordinate UI and end to end testing with multiple internal QA teams.
• Designing LR Scenarios, LoadRunner Scripts development & execution and implementation of performance testing for over 50 State applications in production like environment.
• Analyzing/Providing recommendations for performance improvements and performing different types of testing like Baseline/Benchmark, Volume, Spike, Stress, Scalability & Reliability.
• Identifying performance bottle necks & publishing performance matrix, maintaining a repository of all automated quality assets.
• Define and outline test plans and test strategy &Provide project estimates, allocate resources for different projects.
• Define and outline test plans and test strategy &Provide project estimates, allocate resources for different projects and track funding.
• Manage all testing activities including both functional and nonfunctional testing as well as setting strategic goals.
• Reviewed requirements and outlined high-level testing scenarios and worked in Agile environment
• Communicate QA risks, milestones, and status to the Project Manager, project team and management.
• Writing the performance scripts for Financial/Health & CRM application using LoadRunner(VUGen)
• Performance scenario creation and Test execution using performance center.
• Participated in STRR/High Level Design /Detail Level Design Reviews and Meetings.
• Participated in writing Test Plan and Test cases, software documentation from business, technical and functional requirement.
• Reporting of network and security design issues on the performance test environments.
• Developed Performance Test Data depends on the Test Scenarios as per the functionality of the application.
• Running batch jobs in the Performance Environment.
• Performed Integration, System, GUI and Functional testing as per task packets.
• Back end testing of the application using SQL queries for the Content Testing.
• Utilized process-based test management system Quality Center for organizing test requirement's documents, test plans and test lab.
• Created mappings for the Requirements and the test lab from Iteration to Iteration.
• Performed Volume, Performance, Load & Stress testing using LoadRunner.
• Bugs reporting, reviewing and Defect Tracking using Quality Center.

Environment: UNIX/Linux, LoadRunner/ALM/Performance Center, JIRA, Calendar, Quality Center (8.2), SQL Developer, Oracle, DynaTrace, CA wily, Java, J2EE, XML, MS Access, Shell Scripting, Perl and Oracle

Confidential, IL

Senior Software Performance Analyst

Responsibilities:

• Designing the Test Architecture and Test Scenarios for the Billing Framework.
• UAT Support //Production Support //Running Batch UNIX Scripts.
• Writing the Automation/performance scripts for OMS/AMSS/CRM application using LoadRunner (VUGen).
• Performance scenario creation and Test execution using performance center.
• Designing LR Scenarios, LoadRunner Scripts development & execution and implementation of performance testing for over 50 State applications in production like environment.
• Analyzing/Providing recommendations for performance improvements and performing different types of testing like Baseline/Benchmark, Volume, Spike, Stress, Scalability & Reliability.
• Identifying performance bottle necks & publishing performance matrix, maintaining a repository of all automated quality assets.
• Define and outline test plans and test strategy &Provide project estimates, allocate resources for different projects.
• Participated in STRR/High Level Design /Detail Level Design Reviews and Meetings.
• Participated in writing Test Plan and Test cases, software documentation from business, technical and functional requirement.
• Reporting of network and security design issues on the performance test environments.
• Developed Performance Test Data depends on the Test Scenarios as per the functionality of the application.
• Running End of Cycle (EOC)/Batch, End Of Day (EOD), Confirmation, Daily Billing, Update Handler, Event Extract in the Performance Environment.
• Performed Regression, Integration, System, GUI and Functional testing as per task packets.
• Back end testing of the application using SQL queries for the Content Testing.
• Utilized process-based test management system Quality Center for organizing test requirement's documents, test plans and test lab.
• Created mappings for the Requirements and the test lab from Iteration to Iteration.
• Performed Volume, Performance, Load & Stress testing using LoadRunner.
• Bugs reporting, reviewing and Defect Tracking using Quality Center.

Environment: UNIX/Linux, LoadRunner, Performance Center, Quality Center, SQL Developer, Oracle, HP Diagnostics, CA wily, Java, J2EE, XML, MS Access and Oracle

Confidential, Chicago, IL

Software performance engineer

Responsibilities:

• Participated in writing Performance Test Plan and Test Scripts (HTTP&HTML // Click & Script Protocol), software documentation from business, technical and functional requirement.
• Creation of Performance Test Data and scenarios based on the real user experience.
• Monitoring of Web Server//Application server & Database Server.
• Designing LR Scenarios, LoadRunner Scripts development & execution and implementation of performance testing for over 50 State applications in production like environment.
• Analyzing/Providing recommendations for performance improvements and performing different types of testing like Baseline/Benchmark, Volume, Spike, Stress, Scalability & Reliability.
• Identifying performance bottle necks & publishing performance matrix, maintaining a repository of all automated quality assets.
• Define and outline test plans and test strategy &Provide project estimates, allocate resources for different projects.
• Reporting of issues found during the load testing.
• Bench Mark testing for the application based on performance testing results.
• Prediction of expected results in Load testing and analysis of final output.
• Regeneration of old LoadRunner script written in the different protocol.
• Defining generic Correlation rules & manual correlation.
• Scheduling of all the Load Tests, Analysis of results &monitoring of all the middleware and network components using Performance Center.
• Created and documented the Performance Test Designs for each functional area mentioned in Test Plans.
• 24/7 Support for the Volume Testing.
• Performed network and security design and the implemented in the performance test environments.
• Monitoring of Java classes//Garbage collector//System Matrix//J2EE Diagnostics server using J2EE Diagnostics.
• Performed Volume, Performance, Load and Stress testing using LoadRunner.
• Reviewed the Performance Test Designs with QA team members and technical analysts.
• Developed Performance test cases and verified actual results with expected results.
• Performed Integration, System, and Functional Testing Under Peak Load as per requirements.
• Designing the Performance Test Architecture and the Scenarios.
• Utilized process-based Performance test management system Performance Center for organizing test requirement's documents and test plans.

Environment: LoadRunner, UNIX, Performance Center, SQL, Java, J2EE Diagnostics, XML and Oracle.

Confidential

Senior Testing Engineer (QA/Performance Testing)

Responsibilities:

• Designing the Test Architecture and Test Scenarios for the Billing Framework.
• UAT Support //Production Support on the various client locations.
• Calendar Design.
• Use of QTP for the automation scripts.
• Participated in STRR/High Level Design /Detail Level Design Reviews and Meetings.
• Participated in writing Test Plan and Test cases, software documentation from business, technical and functional requirement.
• Reporting of network and security design issues on the performance test environments.
• Developed Performance Test Data depends on the Test Scenarios as per the functionality of the application.
• Running End Of Cycle (EOC)/BATCH (UNIX), End Of Day (EOD), Confirmation, Daily Billing, Loyalty Points, Bill On Demand in the Production Environment.
• Performed Integration, System, GUI and Functional testing as per task packets.
• Back end testing of the application using SQL queries for the Content Testing.
• Utilized process-based test management system Quality Center for organizing test requirement's documents, test plans and test lab.
• Created mappings for the Requirements and the test lab from Iteration to Iteration.
• Performed Volume, Performance, Load & Stress testing using LoadRunner.
• Bugs reporting, reviewing and Defect Tracking using Quality Center.

Environment: UNIX, LoadRunner, QTP, Calendar, Quality Center (8.2), SQL Developer, Java, J2EE, XML, MS Access, Shell Scripting, Perl and Oracle.

Confidential

Executive IT Services (QA/Automated & Performance Testing)

Responsibilities:

• Participated in writing Performance Test Plan and Test cases, software documentation from business, technical and functional requirement.
• Created and documented the Test Designs for each functional area mentioned in Test Plans.
• Performed Volume, Performance, Load and Stress testing using LoadRunner.
• Reviewed the Test Designs with QA team members and technical analysts.
• Developed test cases and verified actual results with expected results.
• Creation of Performance Test Data and scenarios based on the real user experience.
• Monitoring of Web Server//Application server & Database Server.
• Reporting of issues found during the load testing.
• Prediction of expected results in Load testing and analysis of final output.
• Regeneration of old LoadRunner script written in the different protocol.
• Defining generic Correlation rules & manual correlation.
• Performed Integration, System, and Functional testing as per requirements.
• Back end testing of the application using SQL queries.
• Designing the Performance Test Architecture and the Scenarios.
• Utilized process-based test management system Test Director for organizing test requirement's documents and test plans.
• Using Win Runner for automation test cases.
• Bugs reporting and Defect Tracking using Test Director.
• Conducted Cross Browser Testing to check the compatibility of the Application with different Browsers (IE, AOL, Netscape).

Environment: LoadRunner, Test Director, QTP, UNIX and Oracle.