SUMMARY:

• Over 8+ years of professional experience in Information Technology with extensive experience in performing manual testing and automated testing.
• Experience in testing Web/Client - Server applications on different environments.
• Good understanding of SDLC Software Development Life Cycle methodologies like Waterfall, SCRUM and Agile.
• Ability to write test plans, test cases, test procedures and test scripts from requirements and Use Cases.
• Experienced in software analysis, Requirements Management, Quality Assurance, Modeling, Configuration Management and Change Management.
• Excellent Analytical and problem solving skills. Team Player with the ability to communicate effectively at all levels of the development process.
• Hands on experience in Confidential products like Claims Center, Policy and Billing Center Applications.
• Experience in performing different kinds of testing like Functional Testing, GUI Testing, Backend Testing, Regression Testing, User Acceptance Testing, Black-box testing and Compatibility testing.
• Experienced in working with business analysts, development groups in analyzing business specifications and in working with other testers to resolve technical and end-user issues.
• Good Communication, Interpersonal skills and strong Team player with proficiency at time management, multitasking, able to meet deadlines and handle changing priorities.

PROFESSIONAL EXPERIENCE

Confidential, NJ

Sr. QA Analyst

Responsibilities:

• Analyzed the different data layers, captured the flow of how the premiums are getting assigned and transformed them to other layers
• Created Test Plan, Test cases and Test Summary reports for every sprint and shared it with the team and other audience when appropriate.
• Worked towards both Policy Center and Billing Center.
• Performed Functional and Integration testing and updated the results accordingly.
• Performed SIT (System Integration Testing) of Policy Center with other systems like Confidential, Apex, Billing Center, Payment Manager, Documents and Forms, Claims and Business Intelligence.
• Identified and logged defects in HPALM
• Attended Review/Retrospective meeting for all the sprints
• Worked on different scenarios like Write off, Recapture, Disbursements and PDP Bill plans towards Billing Center.
• Created files for Incoming Payment to be processed through mainframe.
• Executed the query for Incoming payments in SQL Server.
• Worked on date forwarding scenarios where the account goes to delinquent and verified that the NOC document got generated.
• Verified the scenarios where the policy change is done when the status of the invoice is in billed or planned status.

Confidential, Marietta PA

QA

Responsibilities:

• Participated in the Inception phase and provided high level estimates at the Component level.
• Participated in daily Scrum meetings to update the team with work that was completed over the last 24 hours and work planned for next 24 hours along with any impediments that are blocking the work
• Participated in User Story review meetings and provided inputs/feedbacks to BA’s
• Analyzed User stories before development began and provided suggestions/inputs on dependencies.
• Created test data using Confidential Policy and Billing Center for financial testing.
• Executed Billing batch jobs including Invoicing, delinquency workflow, Write-Off, disbursement and payments.
• Performed System Testing across multiple interface systems with GW PC-BC applications
• Validating the interface of the PC-BC with other systems such as Payment Manager, Docs and Forms, Customer Data Hub.
• Worked with Automation Engineers to identify User Stories that need to be Automated
• Performed walk-throughs of the new changes in the application to the End Users periodically.
• Mentored and trained new resources with GW PC-BC
• Worked on a simulator which acted as a Guide application between PC and BC
• Performed Test Case reviews
• Understood PBI’S (Product Backlog Items) for any particular sprint
• Provided Testing estimates for both Functional and Integration testing
• Worked closely with Scrum Master to assign tasks in Rally
• Kept track of Burn Downs and Burn Up’s using Rally
• Validated data in between source and target after running mappings by the informatica developer team.
• Reviewed the ETL mappings to ensure the transformation rules applied correctly.
• Responsible for validation of target data in the Data warehouse and data marts which are transformed and loaded using Informatica Power Center.

Confidential, Madison WI

Verification and Validation Analyst/ QA Analyst

Responsibilities:

• Performed analysis of software for real-time medical device application.
• Complete software testing activities for the development of software features.
• Establish and execute test procedures. Analyze test results.
• Found software issues, documented them, and worked with software developers to have the issues corrected.
• Obtained experience working in an FDA regulated environment.
• Solid communication skills and the ability to articulate/ report across levels of the organization.
• Experienced in verification and validation following procedures 21 CFR guidelines.
• Experience with HL7 message testing.
• Experience in GE Centricity EMR application designed to handle Patient Medical History Information.
• Demonstrated ability and interpersonal skills to work effectively on cross-functional teams.
• Involved in complete project software development life cycle (SDLC) and Quality Assurance Life Cycle.
• Developed Test scenarios and Test procedures based on the test requirements.
• Analyzed Business Requirements and Developed the Test Plan, Test Scripts and Test Cases using Quality Center9.2.
• Involved in HIPAA/EDI Medical Claims Analysis, Design, Implementation and Documentation.
• Involved in HIPPA Complaint X12N837 Transaction testing.
• Written multiple Test Cases (Unit, System, Integration) for multiple transactions include 837I, 837P, 835, (both inbound and outbound) transactions.
• Involved in various meetings with Business Analysts and Updated Business requirement.
• Performed User Acceptance testing (UAT) with Business and Users.
• Supported clients in all testing phases through UAT (User Acceptance Testing).
• Involved in doing System testing of the entire applications along with team members.
• Developed and implemented EDI applications to process Health Care transactions as per the HIPAA implementation.
• Strong written communication skills and ability to document technical work and processes.

Confidential, Madison WI

Lead QA Analyst

Responsibilities:

• Worked on writing Test Plan, Test Cases and Automated Test Scripts.
• Tested the project according to business requirements and specifications.
• Conducted strategic test team meetings to prepare list of test scenarios from the given set of business requirements.
• Used HL7 to troubleshoot interface problems.
• Worked on the Electronic Case File Transfer Web Based and Batch testing by doing a walkthrough of the Business Requirements Document.
• Worked closely with the systems implementation vendor regarding data needs so that data placed in the
• File Layout of the various CRS Daily Batch Files was in accordance with the Business Requirements provided by the clients /users.
• Wrote Scenarios for testing of data populations on the Front End of both ECF and CRS Phase -
• I and CRS Phase-II Subsystems based on the Batch Processes using BLD (Business Logic Diagram).
• Conducted Web Based End to End testing for the entire CRS Phase - I and Phase -II Subsystem.
• Conducted Mainframe Based End-to-End testing for CRS Phase - II and CWW Interface Components based Batch Processes.
• Validated data on mainframes using file-aid for testing the format and appropriate fields in the Batch Files.
• Verified the data population in the corresponding DB2 Tables using TSO in conjunction with the Platinum Tool in IBM Mainframe Environment and Web Sphere.
• Used CATS (Comprehensive Automated Tracking System) to report defects/bugs during Functional and System Test.

Confidential, Golden ValleyMN

Software Tester/QA Analyst

Responsibilities:

• Responsible for quality assurance and testing of the entire Variable Annuities Licensing and Appointment functionality.
• Analyzed each functionality by interacting with system architect, developers, and business analysts.
• Responsible for creating the Test Plan, Test cases and Test Scenarios based on the FRS documents and also involved in preparing Test Data.
• Analyzed the application and performed black box testing.
• Extensively Used Load Runner Monitors to identify bottlenecks.
• Automated the test scripts for functional testing using Quick Test Pro (QTP) and Test Partner.
• Develop Test Strategies, Test Plans and Test cases for all levels of testing.
• Performed backend testing by creating database checkpoints using Quick Test Pro.
• Executed all functional test scripts using Quick Test Pro.
• Performed Integration, System, Functional, Regression, User Acceptance Testing.
• Developed and executed test case using QualityCenter.
• Handled browsing of DB2 table via File-Aid and extraction of data from DB2 table by firing SQL queries for any trouble shooting or test data related issues.
• Co-ordination with DBA for any database related issues during testing.
• Used basic UNIX commands for checking and working with files.
• Used SQL queries to make sure that the data inserted properly in the right tables to ensure if the application reflects the exact values.

Confidential, Chicago, IL

QA Tester

Responsibilities:

• As a Team Member Analyzing Business and System Requirements.
• Design and Developed Test Cases according to Functional Requirements and design specifications of the application.
• Involved in Design and development of test plans based on high-level and detailed designs. Analyzed the user/business requirements and functional specs documents.
• Performed Integration, Regression, and Functional Testing.
• Performed Positive & Negative Testing.
• Performed Adhoc, Smoke test and Black Box Testing.
• Generated Automation Scripts using QTP for Regression Testing and the additional scripts are generated for each version.
• Understanding Internal and External Interfaces of the application.
• Manually tested the Oracle8i data using SQL scripts.
• Reported the failed test cases, tracked the defects and verified the fixes in multiple environments.
• Used Quality center to log defects and generate defect reports and graphs.
• Actively participated in enhancement meetings focused at making the application more reliable.
• Monitored Quality center to close the bugs/cases as and when developers fixed the bugs.