SUMMARY:

• 8 years of IT Experience in Quality Assurance testing.
• Experience in web based applications and client/ server testing using manual Testing and automation.
• Good telecom knowledge, with OSS/BSS, Fulfillment L2C, Assurance T2R and working with Confidential Accounts and UK's major telecom provider Confidential Telecommunications.
• Experience in functional, white box, regression, system integration (SIT), acceptance (UAT), load, security, browser compatibility, and performance testing. Experienced in defining Testing Methodologies, Designing Test Plans and Test Cases, based on standards for Software Development and effective QA implementation in all phases of Software Development Life Cycle (SDLC).
• Experience in preparation of test plan, writing test cases and execution.
• Experience in Gathering system requirements, creating functional design documents, raising defects in QC - HP Quality Center, involving in bug tracking.
• Expertise in xml based testing, and testing applications based on C#,.NET and JAVA.
• Expertise in writing queries to HP Quality Center and exporting reports.
• Excellent knowledge and working experience in writing, planning, test execution and test result documentation.
• Using Ultra Edit to enhance file handling, file editing, HTML editing.
• Strong database skills in writing complex queries and performing back-end testing.
• Expertise in working with relational databases and Teradata..
• Using XML Parser a tool for testing xmls.
• Good knowledge and understanding in writing the SQL queries and executing them thereby doing back-end testing, querying databases.
• Experience in Gathering system requirements.
• Experience writing queries using SQL, PL/SQL, TOAD, Oracle 10g, Oracle 11 g.
• Experience in creating functional design documents. Expertise in Agile (SCRUM) development and waterfall methodology practices. Participated in various release cycles from 2 weeks to 3 months.
• Involved in unit testing and also experienced in User acceptance testing.
• Experience in generating reports for defect status and test case execution status.
• Experience in cross browsers and cross platform testing.
• Coordinate upgrades and patches using proper project management techniques and keeping the IT Department and user community informed.
• Exposure to UNIX shell scripting.
• Automation testing using GINGER - Confidential .
• In-depth knowledge of bug tracking application, database functionality, and structured testing methodology.
• Familiar with rational functional testing, automation tools, and programming languages
• Comprehensive knowledge of integrated testing tools, software functionality testing, and test script development.
• Software support and monitoring of system applications thereby providing timely resolution of application issues for the client. Experience in fulfilling ADHOC customer data requests.
• Troubleshoot application problems, acting as liaison between the organization and any application vendors that may be engaged to resolve issues.
• Organized Testing process in Rational Test Manger.
• Done Regression Test script execution in Rational Test manager.
• Generated Test Log report in Rational Test Manager.
• Done jar file verification using Rational Site checker.
• Excellent knowledge and working experience in writing, planning, test execution and test result documentation.
• Update support documentation, look for malfunctions and errors in the application, help in enhancements and provide 100%customer satisfaction.
• 8+ years of solid customer interaction with various delivery heads, have opened several conference calls for resolving a number of customer issues.
• Creating and capturing the quality assurance metrics and using the same to improve the software quality of the product, thereby ensuring the effectiveness of the application.
• Experience in Gathering system requirements, creating functional design documents, raising defects in QC-HP Quality Center, involving in bug tracking.
• Expertise in writing queries to HP Quality Center and exporting reports. More than 5 + years of experience as quality center admin.
• Excellent communication and presentation skills, self-starter, quick learner and team player dedicated to the success of the team and the project.
• Good knowledge in data structures, experience in analysis of data, and transformation of data techniques.
• Expertise in Microsoft office suite- Microsoft word, Microsoft excel, power-point, outlook and writing excel macros.
• Created Customer using the Confidential CRM (Clarify) & validated customer information was updated both in Confidential Telegence (CSM) and Confidential Enabler (CM) DB Comprehensive knowledge of integrated testing tools, software functionality testing, and test script development.
• Tools like HP Quality Center, SOAP UI, Rational Clear Quest,JIRA

TECHNICAL SKILLS:

Technologies & tools: HP Quality center 11.0, Test Director, Rational Test Manager, SOAP UI, UltraEdit-32

Operating Systems: Windows NT, 2000, 2003, XP, 2008, UNIX, LINUX, Mac, Vista

Databases: Oracle10g, Oracle 11g, SQL Server, MS Access.

Languages: C,C++,Java

Industries: Telecom

ENGAGEMENT OVERVIEW:

Functional Test Engineer

Confidential, Richardson, Texas

Environment: Confidential Enabler, Confidential CRM, Confidential OMS, Web logic, Tuxedo, Oracle11i, SQL, PL/SQL, Citrix, TOAD, Quality Center

Responsibilities:

• Strong knowledge of all phases of SDLC and Strong working knowledge of all Software testing phases (System testing, Sanity testing, Functional testing, System Integration testing, UAT)
• Experienced in defining Testing Methodologies, Designing Test Plans and Test Cases, based on standards for 3.Software Development and effective QA implementation in all phases of Software Development Life Cycle (SDLC).
• Leading and mentoring highly proficient QA Teams across onshore/offshore locations. Worked for Release 5.Management and Incident Management for large CSPs.
• Proficient in all cycles of software testing life cycle from requirement gathering, test planning to defect tracking and managing defect lifecycle.
• Extensive experience in coordinating testing effort, responsible for test deliverables, daily dashboard preparation & issue escalations between different teams in different geographical locations.
• Good experience in preparation of testing environment, getting third party interfaces integrated for UAT, 9.Installation testing, Replication of problems & Generation of bug report.
• Has good Domain Knowledge in Telecom, OSS/BSS and worked with major telecom giants across the globe.
• Professional experience in designing Test Cases and Test Scripts for Windows, Shell scripting and UNIX environments.
• Developing and Maintaining Test Scripts, analyzing bugs and interacting with development team members in fixing the defects.
• Good interpersonal skills, result oriented, hard working with a quest and zeal to learn new things with an optimistic approach and undertake challenging tasks
• Preparation and Reporting of daily test status report, defect report, issue escalations to Release management and all stakeholders.
• Participation in daily execution status meetings, Triage meetings, Defect management meeting and migration plan discussions with Confidential development teams and Vodafone.
• Co - ordination of Build deliveries, Deploying Hotfixes for critical issues in production.
• Requirement gatherings from business, Test planning and Designing.
• Designing and Execution of E2E test cases for User Acceptance Testing.
• Translating client's business requirement to Test requirements with business analyst
• Performing GAP Analysis between the Client's business requirements with regards to Solution Development and Testing/QA strategy.
• Testing of OMS interface with EPC to fetch product data, offers while creating an order.
• Giving demo to customer for Confidential BSS suite and training CSRs for using applications.
• Participating in defining Service packages, Pricing Packages, Discount packages, billing offers, Ordering components and Product specs in EPC.
• Running End of Day (EOD) and End of Cycle (EOC) Billing/Invoicing from AMC - Confidential Monitoring and Control tool.
• Testing order life cycle mainly three types of activities: Order Administration, Negotiation, Delivery and 26.Notification processes and Order tracking and error handling.
• Dashboard preparation and reporting of testing execution status, defect status to all stakeholders.
• Participation in daily Triage call, defect meetings with business users, UAT team, Confidential development teams and third party application owners.
• Participation in daily handoff meetings with onsite/offshore team for better co-ordination among onsite-offshore team.
• Designing and Execution of E2E test cases for User Acceptance Testing.
• Translating client's business requirement to Test requirements with business analyst
• Performing GAP Analysis between the Client's business requirements with regards to Solution Development and Testing/QA strategy.
• Testing of OMS interface with EPC to fetch product data, offers while creating an order.
• Giving demo to customer for Confidential BSS suite and training CSRs for using applications.
• Participating in defining Service packages, Pricing Packages, Discount packages, billing offers, Ordering components and Product specs in EPC.
• Running End of Day (EOD) and End of Cycle (EOC) Billing/Invoicing from AMC - Confidential Monitoring and Control tool.
• Testing order life cycle mainly three types of activities: Order Administration, Negotiation, Delivery and 39.Notification processes and Order tracking and error handling.
• Dashboard preparation and reporting of testing execution status, defect status to all stakeholders.
• Participation in daily Triage call, defect meetings with business users, UAT team, Confidential development teams and third party application owners.
• Participation in daily handoff meetings with onsite/offshore team for better co-ordination among onsite-offshore team.

Senior Test Engineer

Confidential, Richardson, Texas

Environment: Confidential Enabler 9.1, Confidential CRM, Confidential OMS, Web logic, Tuxedo, Oracle11i, SQL, PL/SQL, Citrix, TOAD, Quality Center

Responsibilities:

• Software Tester for ENABLER Accounts Receivable.
• Execution of test cases & bug reporting using the tool HP Quality Center, Involved in Ensemble Module Testing (Ensemble Usage, Billing), Enabler Module Testing (NGR), UAT Testing, Functional Testing (E2E).
• Responsible for developing the customer (MetroPCS) requirements and delivering high quality software.
• Handled the scoping and management of Ensemble AR, Billing and system development.
• Job responsibilities include designing Test cases and execution using Confidential CRM Product.
• Handled effective customer interaction, estimation for projects and solution delivery.
• Created Customer using the Confidential CRM (Clarify) & validated customer information was updated both in Confidential Telegence (CSM) and Confidential Enabler (CM) DB
• Product creation and product activities were performed using the OMS (Order Management System)Using UltraEdit to enhances file handling, file editing, HTML editing. Using UltraEdit and IDE features to perform Workspace Manager, project builder (interactive and batch), resource editor, project converter, class viewer, native compiler support, debugger with integrated debugging .
• New offers created using the Confidential Enabler Pricing Catalog module.
• Testing Confidential Ensemble billing module which was upgraded to accommodate Confidential Enabler
• Facilitated system test plan and test case peer review meetings prior to test execution for assigned billing and Accounts Receivable projects.
• Executed test cases and documented test results in Mercury Quality Center to ensure Confidential billing application system met business specifications.
• Provided MetroPCS customer direct bills to Billing Operational team and the Business team for bill validation during test cycles for assigned project.
• Wrote SQL select and join statements in Oracle database tables via TOAD for data validation
• Job responsibilities include designing Test cases and execution of Ensemble product.
• Performed manual testing on client server and web based Confidential billing application system.
• Created Test Plan and executed them to ensure quality delivery of software and documents.
• Maintained project documentation and contributed in enriching the knowledge.
• Testing based on business and technical requirements for Metro PCS Wire line Long Distance billing application and Metro PCS billing and Accounts Receivable billing application.
• Executed test cases and documented test results in Mercury Quality Center to ensure Confidential billing application system met business specifications.
• Formulation of Master Test Plans, Test Cases & Test Scripts based on Technical requirements, High Level Design Document, Interface Agreement documents, Detailed Design documents.
• Worked in the Customer Care & Billing Section of Confidential for the Provisioning of Mobile Phones
• Expertise in UAT Testing, Sanity Testing and E2E Testing and Regression Testing.
• Ability to troubleshoot, solve problems quickly & completely. Analyzing client's requirements, custom designing solutions. Good knowledge and understanding in writing the SQL queries and executing them thereby doing back-end testing, querying databases. Well-versed in writing complex SQL queries to the database
• Possess extensive Project experience and quick adaptability to changing trends and technologies with comprehensive knowledge of software solutions.
• Adhering to quality-related tools/techniques with proficiency in quality supervision and implementation in compliance to the defined standards of ISO.Execution of test cases & bug reporting using the tool HP Quality Center
• Involved in E2E Billing, in preparation and maintaining incident log, involved in Sanity Testing, Functional Testing, Regression Testing, Integration Testing with on-site teams

Senior Software Engineer

Confidential

Responsibilities:

• Acquire knowledge regarding the components required for L2C and T2R and how interfaces operate between the components.
• Preparing the data for all the components to carry out the testing.
• Preparing the Test logs.
• Using UltraEdit as a commercial text editor for Microsoft Windows, tools for programmers, including macros, configurable syntax highlighting, code folding, file type conversions, project management, regular expressions for search-and-replace, a column-edit mode, remote editing of files via FTP, interfaces for APIs or command lines of choice and more. Using UltraEdit for browsing and editing tabs.
• Testing C and C# based applications.
• Expertise in working with relational databases and teradata.
• Experience in testing applications written in JAVA and SQL.NET.
• Expertise in writing SQL scripts. In ORACLE 11g
• Good knowledge and understanding in writing the SQL queries and executing them thereby doing back-end testing, querying databases.
• Well-versed in writing complex SQL queries to the database
• Good knowledge and experience on SDLC- software development life cycle from gathering requirements, coding, testing, deployment and then maintenance.
• Expertise in XML based testing of files.
• Preparing the order tracker sheet.
• Progressing orders on CSS and updating team regarding their order status.
• Received Certificate of excellence for outstanding contribution for mentoring new employees.

Confidential

Tools: HP Quality Center 9.2, Rational Test Manager, UltraEdit-32,SOAP UI

T2R Systems Engineer

Responsibilities:

• Identifying the Requirements of the Customer.
• Testing applications based on JAVA, C and C#.
• Actively involved in preparing Test Cases & test Execution.
• Coordinating with onshore/offshore team and clients.
• Expertise in working with relational databases and teradata.
• Defect Management using Mercury Quality Center
• Good knowledge and experience on SDLC- software development life cycle from gathering requirements, coding, testing, deployment and then maintenance.
• Prepare and execute Regression test scripts for End-to-End Testing.

Confidential

Tools: HP Quality Center 9.2, Rational Test Manager, UltraEdit-32,SOAP UI

Systems Engineer

Responsibilities:

• Acquire knowledge regarding the components required in testing and how interfaces operate between the components.
• Expertise in working with relational databases and teradata.
• Analyze the Design and Process documents and prepare the Test Scenarios.
• Analyze requirements from High Level solution design.
• Expertise in testing and parsing xmls.
• Attend meetings with designers and component teams to track progress and for defect resolution.
• Discussion regarding Process with developers before executing each Iteration.
• Prepare the Test Data build.
• Using UltraEdit as a commercial text editor for Microsoft Windows, tools for programmers, including macros, configurable syntax highlighting, code folding, file type conversions, project management, regular expressions for search-and-replace, a column-edit mode, remote editing of files via FTP, interfaces for APIs or command lines of choice and more. Using UltraEdit for browsing and editing tabs.
• Prepare and execute Regression test scripts for End-to-End Testing using Mercury Quality Centre.
• Use tools like Mercury Quality Centre for Tracking Test Management and Defect Management (defect tracking and defect resolution).
• Good knowledge and understanding in writing the SQL queries and executing them thereby doing back-end testing, querying databases.
• Well-versed in writing complex SQL queries to the database
• Defect tracking and defect resolution for all defects raised by Gold Users.