SUMMARY:

• Professional graduate with 8 years of experience in QA/Testing.
• Extensive testing expertise and strong functional knowledge in P&C Insurance & Credit card domain specifically in Policy Administration, Document management system and Rata base validations.
• Excellent understanding of the Onsite - Offshore Service Delivery Model. Have been working in this model for 7.8 years.
• Proven abilities in coordinating, executing, and communicating test activities with program managers and development teams, including those of external vendors to ensure implementations support, business priorities and testing needs.
• Excellent Analytical, communication skills combined with outstanding leadership ability.
• Creative problem solver with good interpersonal skills and highly motivated Team Member capable of working independently in large work groups with results oriented work style.
• Good knowledge of Software Development and Testing Life Cycles concepts from planning, Proficient in preparing Test plan and Test strategies, Effort estimations.
• Very well acquainted with tools like HP (ALM) Quality Center, Component based test design.
• Exceptional ability to learn new technologies, deliver outputs within deadlines and ability to work in a team or as an individual.
• Experience in Manual/Mobile Testing on Insurance, Credit card, Client-Server and web based applications.
• Extensive experience in Defect Reporting and Defect tracking process-using Quality Center (QC), Mantis.
• Very well experience in eCommerce applications.
• Good experience in writing scenarios, authoring test cases, test execution, and defect reporting.
• Good experience in Data Base Concepts and SQL.
• Experience in Integration Testing, Black Box Testing, User Acceptance Testing and Regression testing.
• Having good experience working in Agile modal projects.
• Using Quality Centre (QC) throughout STLC.
• Experienced in leading teams and handling multiple projects.
• Execution of test cases and Reporting bugs.
• Experience in Functional Automation using QTP 9.0
• Involved in Design, Development and Implementation of Automation Frameworks.
• Reporting health status of the project to escalate issues on time.

TECHNICAL SKILLS:

Operating: System MS Windows95/98/2000/XP/NT, UNIX

Languages: COBOL, JCL, XML

Database: Oracle 10g/9i/8i, DB2, SQL, VSAM

Tools: File-Aid, ISPF, SPUFI, TOAD, SoapUI, Quality Center 11.2, ALM, Test Director, QTP, Informatica.

Technology Salesforce: IBM Mainframes, Java, Tealeaf, Sitespect, Akamai, DWH

PROFESSIONAL EXPERIENCE:

Confidential

Test Lead

Responsibilities:

• Co-ordinate QA Manual and Automation tasks with offshore team.
• Owning, tracking and resolving functional and technical related incidents, as well as fulfilling user requests.
• Develop Test Plans, Test cases, Test Data and execution of test cases.
• Requirement review with project managers and core technical team for automation
• Understanding of functional requirement and involve in review meeting with the development and product management team
• Develop and improve existing support processes, including creation of documentation and training.
• Test case development, Test execution, Defect Management, Defect Analysis and Defect Reporting using Quality Center with regular interaction with client.
• Track and analyze results of the tests and work closely with Software Developers and Analysts to investigate and re-solve the issues and bugs.
• Communicate status with the Managers and with Business users to generate and update the reports.
• Defect Tracking and Reporting.
• Preparing weekly status reports, dash boards and preparing project completion reports
• Test planning with HP ALM software and preparation of test environment
• Preparation of Test cases and having review meeting with development team
• Assigning tasks to individual team members and monitoring the test progress
• Planning and managed the entire test activities from onshore
• Delivering the System test & regression execution test results to the client
• Monitored all the regression related activates
• Allocation of work, tracking the execution and issue handling.
• Reporting the daily and weekly status to the client directly and Reviewing the test deliverables
• Updating the Test Cases based on any implementation changes and send the Daily Status Reports to the client
• Raise queries to seek more clarification during planning phase
• Preparing the environment as per the pre-conditions for each test case.
• Good Experience on Selenium IDE and creating Scripts in selenium --RC by using Java
• Used Selenium IDE for Open source web testing
• Developed test scripts to automate process of testing in Selenium Web Driver

Environment: Salesforce Technology, Webservices, JAVA, Rich UX, UNIX, JSON, FTP, QC, Oracle, Tleaf, Akamai & Sitespect.

Confidential

Test Lead

Responsibilities:

• Understand Business, Architecture and Environment
• Responsible for gathering Non-Functional Requirements from Business, Architecture and other stake holders
• Responsible for Test Planning and Test Estimates
• Conduct round table discussions with stake holders for reviews and approvals
• Co-ordinate with Middleware, DB, Windows/Unix and Network teams for monitoring and analysis
• Benchmark performance metrics of the current applications for baseline
• Performance test Services and application on SalesForce to identify performance issues and Benchmark results
• Responsible for all Performance Test deliverables
• Assing, Track and Review tasks assigned to team members
• Resolve issues with tool and scripting
• LoadRunner script development, conduct load, stress, scalability, and capacity testing using HP LoadRunner
• Use LoadRunner to simulate production peak hour traffic in a Production-matched environment
• Provide analysis of Performance Test results; identify system bottlenecks, hardware resource constraints, and system breaking points (scalability or capacity testing). CA Wily to monitor system performance and analysis
• Analyze and document test results, findings, tuning recommendations and/or performance improvements for the applications under test
• Conduct performance test for scalability and reliability of web, middleware and SOA applications
• Co-ordinate Automation deliverables

Confidential

Test Lead

Responsibilities:

• Requirement review with project managers and core technical team for automation
• Understanding of functional requirement and involve in review meeting with the development and product management team
• Test planning with HP ALM software and preparation of test environment
• Preparation of Test cases and having review meeting with development team
• Assigning tasks to individual team members and monitoring the test progress
• Planning and managed the entire test activities from onshore
• Delivering the System test & regression execution test results to the client
• Monitored all the regression related activates
• Allocation of work, tracking the execution and issue handling.
• Reporting the daily and weekly status to the client directly
• Reviewing the test deliverables
• Updating the Test Cases based on any implementation changes
• Used to send the Daily Status Report to the client directly
• Raise queries to seek more clarification during planning phase
• Defect tracking in QC
• Update Work Allocation sheet with execution detail
• Preparing the environment as per the pre-conditions for each test case.
• Preparing test reports, dash boards and preparing project completion reports.
• Good Experience on Selenium IDE and creating Scripts in selenium --RC by using Java
• Used Selenium IDE for Open source web testing
• Developed test scripts to automate process of testing in Selenium Web Driver

Environment: Salesforce Technology, Webservices, JAVA, Rich UX, UNIX, JSON, QC, Oracle, Tleaf, Akamai & Sitespect.

Confidential

Test Lead

Responsibilities:

• Planning and Managed the entire test activities from offshore
• Delivering the regression execution test results to the client and onsite team
• Monitored all the regression related activates
• Allocation of work, tracking the execution and issue handling
• Reviewing the test deliverables
• Updating the Test Cases based on any implementation changes.
• Created macro for Mainframe application.
• Involved in the transmission files validation and reconciliation.
• Executing project in various environments like Mainframe, Web, Desktop and Mobile App.
• Creation of test automation scripts utilizing QTP and Perfecto Mobile for mobile apps.
• Virtualized web services using HP service virtualization.
• Defect management using QC 11.
• Used to send the Daily Status Report to the client directly
• Raise queries to seek more clarification during planning phase
• Defect tracking in QC
• Update Work Allocation sheet with execution detail
• Preparing the environment as per the pre-conditions for each test case.
• Preparing weekly test reports, dash boards and preparing project completion reports.

Environment: XML, Web services, DRC,Mainframes,DB2, Java, Client/Server Applications, Windows XP and Quality Center 9.2

Confidential

Test Lead

Responsibilities:

• Analyzing the Business Requirements and rating manuals for the project
• Developing business rating requirements documentation from client specifications.
• Entering policy level test cases and debug results files to produce high-quality Ratabase database.
• Preparing High Level and Low Level Designs for Ratabase as per the user requirements
• Creation of QTP scripts for manual validation
• Creation of QTP scripts to create base recording of the Load Runner scripts
• Creation of liner framework
• Developing Function Libraries and Reusable Actions for counting web-objects, checking tab order in a webpage and generation of interactive reports using QTP.
• Implementations, modification and maintenance of checkpoints.
• Shared Object Repository creation and implementation on Regression scripts.
• Developed and maintained various automation components like object repositories, functional libraries, recovery scenarios, reusable actions.
• Created reports and documentation for all automated testing efforts, results, activities, data, logging and tracking.
• Running Regression scripts and reporting the differences
• Supervising test resources and assigning task based on the criticality of the functionality and resource skills.
• Prepare Defect management & Daily Status Report for circulation to business stake holders.
• Managing client calls and conducting weekly calls with the team.
• Significantly improving team's productivity (Re-allocated tasks, eliminated low value activities).

Environment: VB 6.0, HP UX Platform, MF COBOL, Oracle 9i, QC