OBJECTIVE:

Seeking a challenging position as a QA Tester for software Quality Assurance using manual testing tool like ALM and Jira on Internal and External web based and client server applications

EXPERIENCE SUMMARY:

• Seven Plus years of strong experience in Information Technology; Worked in Testing and implementation of both Web based and Client Server applications
• Good experience in various stages of the total Software development life cycle (SDLC) Requirement analysis, design, Test Plan, Test case design and Execution and Defect tracking;
• Expertise in testing the Application Manually using testing tool Quality Center and ALM
• Experience in Quality System Procedures. Worked on Waterfall, Agile Methodology
• Strong knowledge of testing Online Banking, Credit Cards and Mobile applications across different platforms such as Android, IOS and IPAD.
• Strong Experience in System Testing, Functional Testing, Application Testing, Frontend Testing, Key2Glass (Performance) Testing, Regression Testing, Integration Testing, Ad - hoc Testing, Positive and Negative Testing, Smoke Testing, Implementation Testing, Cross-Browsing Testing, Compatibility Testing, Data Validation, Data Migration and User Acceptance Testing
• Strong Experience in MS Office suite (Word, Access, Excel, Power Point)
• Strong experience in using Mainframes - MBNA 3270, TSys, Hogan 3270
• Good understanding in Bug Life Cycle. Used ALM, JIRA and Clearquest DTS tools for defects
• Strong Data Base concepts and had excellent experience in Oracle, SQL Server and DB2
• Strong experience in Project coordination, Strong time, interpersonal and people skills
• Ability to work with a sense of urgency and attention to detail and ability to work well with Onsite and Off shore team
• Excellent Technical, communication skills and ability to work under pressure and multi-task
• Excellent team player with excellent ability to learn the new technologies in short time

TECHNICAL SKILLS:

Testing Tools/Apps: ALM, Jira, Clearquest and Cloud ATC

Operational Systems: Windows XP, Linux, Citrix, Solaris, Macintosh

Environment: /Programming C++, J2EE, Java, VB, XML, MS Suite, Mainframes

Data Bases: Oracle, MS-SQL Server, DB2

Web Technologies: JSP, HTML, HTTP, DHTML, XML

Domain: Credit Cards, Online Banking Mobile Banking and internal Web Applications

PROFESSIONAL EXPERIENCE:

Confidential, Wilmington, DE

Test Analyst

Responsibilities:

• I am working as a consultant with UAT Team on Credit Cards application. This involved reviewing and analyzing functional requirements, specifications and design documents, creating Test scenarios in Excel and wrote Test Cases in ALM and Updated execution results in ALM
• Writing Test cases for Credit card application Enhancements; Ability to work with a sense of urgency and attention to detail
• Working on TSys for Creating and updating the transactions and validations
• Working on Production Validations on weekly/ Monthly basis for two projects
• Performing daily Ad-hoc Testing and find defects and participated in triage meetings
• Executing Test cases on Various Environments and browsers IE versions, Google Chrome, FF and Safari for applications Compatibility Testing/ Cross Browser testing
• Working on Various devices Android, IOS and IPad to check the Application’s functionality
• Logging, updating and maintaining the JIRA tool for defect logs for all the defects found during functional and regression testing and follow up the bug life cycle
• Excellent Team - player: Working well with given QA team, cross-functional team and offshore resources (global team)- worked weekdays, evening and weekends for application go live

Environment: ALM, TSys, SharePoint, Windows, IPad, Android, IPhone, MS Suite.

Confidential, Minneapolis, MN

Test Analyst

Responsibilities:

• I worked as a consultant with UAT Team on projects for Online Banking and Mobile Banking. This involved reviewing and analyzing functional requirements, specifications and design documents, creating Test scenarios in Excel and wrote Test Cases and Updated execution results in ALM
• Worked on Online Application and Mobile devices, printer and scanner for test the functionality
• Executing Test cases on Various Environments and browsers IE versions, Google Chrome, FF and Safari for applications like Performed Cross Browsing testing and Compatibility testing
• Working in SharePoint for creating the folders and updating the documents; finding and reviewing the documents for Business Analyst’s review
• Responsible for Executing Test cases and updating the results in Test lab also sending the Test Execution reports to higher management
• Working on IBM Mainframes terminal Hogan 3270 for screen validations and Data Conditioning
• Logging and updating and maintaining the DTS IBM tool for defect logs for all the defects found during functional and regression testing and follow up the bug life cycle
• Worked well Go / On go projects with given onsite and remote team. Worked with flexible schedules on weekdays, evening and weekends for application go live

Environment: ALM, Hogan 3270, Windows 2000 XP, Vista, Macintosh, Lotus Notes and MS Suite.

Confidential, Newark, DE

Test Analyst

Responsibilities:

• I worked as a consultant with UAT Lab on project C3PM for Credit Cards Application- involved in reviewing and analyzing functional requirements, specifications and design documents
• Wrote test cases for Credit Card application executed tests and updated results in the ALM
• Used various client server Superstations for test the applications functionality
• I worked on TSys for Payments and adjustments for posting the transactions and screen validations
• Used Mainframes TSys Screens and Excel Macros for posting the transactions and validated and results are updated to the higher management
• Excellent Planning and Coordination test activities. Provide daily progress Test Execution reports and Defect Reports updates to the higher management

Environment: ALM, TSys, Java, HTTP, HTML, Python, Windows, XP, MS office Suite.

Confidential, Wilmington, DE

Test Analyst

Responsibilities:

• I worked as a consultant with UAT Team on projects TCPA & ER313 for Credit Cards application. This involved reviewing and analyzing functional requirements, specifications and design documents, creating Test Cases, execution in ALM, defect tracking, learning application and other assigned duties by Manager
• Wrote Test cases for project TCPA (Tele Phony Consumer Protection Act) as assigned by Manager
• Executed tests for mobile phones functionalities and updated results in the ALM for TCPA Used Applications First Support (FS) and Customer Assist (CA) for UAT Testing
• Performed backend testing using SQL Queries for Data pulling and validation
• I worked on Mainframes TSYS C3 for screens and data validations and Data conditioning

Environment: ALM, TSys, SharePoint, Java, HTTP, HTML, Linux, Windows, XP, MS office Suite.

Confidential, Minneapolis, MN

System Analyst

Responsibilities:

• I worked as a consultant with Ratings & Reviews Team and Shopping Cart team for Create test case based on business requirements and Test data preparation and placed in ALM
• Coordinate testing projects and deliverables with Business and Development.
• I have Proper planning in execution, validation and documentation of Test cases and results
• I have business knowledge on end to end shopping cart functionality
• Wrote test cases for client application executed tests and updated results in the ALM
• Working in SharePoint for creating the folders and updating the documents; finding and reviewing the documents for Business Analyst’s review.
• Responsible for Executing Test cases and updating the results in Test lab also sending the Test Execution reports to higher management
• Logging and updating and maintaining the ALM for defect logs for all the defects found during functional and regression testing and follow up the bug life cycle
• Worked well Go / On go projects with given onsite and remote team. Worked with flexible schedules on weekdays, evening and weekends for application go live

Environment: ALM, As 400, J2EE, Windows 2000 XP, Vista, Macintosh and MS Suite.

Confidential, Newark, DE

Test Analyst

Responsibilities:

• I worked as a consultant with UAT Lab in Customer Assist Team on project PACMAN for Credit Cards involved in reviewing functional requirements, specifications and design documents
• Wrote test cases for Credit Cards executed tests and updated results in the ALM-Logged and tracked the defects and sent reports to the higher management
• Used CLMS (Customer leads Management systems) client server Superstation for test the applications functionality also worked on various functionalities
• Used DB2 tool Query Management Facility for Data Validation and updated results in Test Lab
• Worked well independently and with as part of a team with a strong experience to excel.
• Used Mainframes TSys Screens and Excel Macros for preparing lots of Data Prep and validated and results are updated to the higher management

Environment: ALM, TSys, SharePoint, SQL, Oracle, DB2, QMF, Java, Linux, HTTP, HTML, XML, Windows, XP, MS Suite.

Confidential, Wilmington, DE

System Analyst

Responsibilities:

• I worked as a consultant with Payments & Process Team for Create test case based on business requirements and Test data preparation and placed in ALM
• Coordinate testing projects and deliverables with Business and Development.
• I have Proper planning in execution, validation and documentation of Test cases and results
• Worked well independently and with as part of a team with a strong experience to excel.
• I have business knowledge on end to end shopping cart functionality
• Used ALM to report and tracked defects until it resolve. participate in triage meeting and attended daily UAT defect meeting calls

Environment: ALM, SharePoint, Web application, Windows, XP, MS Suite.

Confidential, Newark, DE

Test Analyst

Responsibilities:

• I worked as a consultant with UAT Lab in CA&RRO (Customer service &Risk Regression Operations) on various projects in Credit Cards applications involved in reviewing and analyzing functional requirements, specifications and design documents
• Wrote test plan and test cases for different Credit Cards application functionalities and executed tests also updated results in the ALM
• Used various client server Superstations for test the applications functionality also worked on various functionalities
• I worked on Mainframes terminal MBNA 3270 for screen validations and Batch Processing; Worked on changing the login id’s passwords for every 90 days

Environment: Quality Center, Mainframes, SQL, DB2, QMF, SharePoint, Java, J2EE, HTTP, HTML, XML, Linux, Windows, XP, MS Suite.