SUMMARY:

• Over9 Years of professional experience in Software Quality Assurance& testing in Retail/E - commercedomain
• Exposure to both Manual as well as Automated Testing of Web-based applications
• Experienced in developing Test Plan document and Test Cases based upon the business requirements.
• Extensive knowledge of SDLC methodologies.
• Experience in working with Agile as well as traditional SDLC cycles.
• Experience in testing Web testing, Database Testing and API testing.
• Good understanding of all modules of HP ALM( Quality Center)such as Requirements, Test Plan, Test Lab, Defects and Dashboard reports.
• Used Quality Center for Bugs reporting and communicating to developers, product support and test team members.
• Lead and mentor internal and external onsite/offshore QA team members.
• Involved in maintaining TestMatrixusingTraceabilityMatrix and performed GapAnalysis
• Performed UserAcceptanceTesting( UAT ) manually.
• Participated in design walkthroughs and verified QC Test Scripts and results.
• Experience in End-to-end testing,Functional, Data-driven, Unit, Integration, System, Front-End and Back-End Testing.
• Document and facilitate defect management process across all IT projects.
• Knowledge of testing credit card, debit card, gift card processing, credit certification, sales & returns, promotional discount functionalities.
• Performed Regression and smoke test.
• Participated in design Walkthroughs and Inspection meetings to review Test scripts and results.

TECHNICAL SKILLS:

Testing Tools: Quick Test Professional (QTP), Win Runner, SOAPUI, BPT

SDLC: Waterfall, Agile, Hybrid, RUP.

Defect Tracking Tools: HP ALM(Quality Center), Test Director, Bugzilla, JIRA, TFS

Operating Systems: UNIX, Windows 2000/XP/7, 10 and Mac

RDBMS: SQL Server, Oracle

MS Office Suite: MS Word, Excel, PowerPoint, Outlook

Web Browser: Chrome, Mozilla Firefox, Safari, Internet Explorer/Edge

PROFESSIONAL EXPERIENCE:

Confidential - Columbus, OH

QA Lead

Responsibilities:

• Ensure the functional and nonfunctional requirements of the business units are met by undertaking a thorough and comprehensive review of a set of tests on programming changes that are produced by development and testing staff.
• Review testing effort via test plans and test cases for all IT projects
• Oversee the complete testing lifecycle for all applications in scope for deployments including review test plans/scenarios for new functions.
• Review test cases, scripts, plans and procedures.
• Document and facilitate defect management process across all IT projects.
• Validate and close-out all defects prior to GO LIVE.
• Wrote extensive SQL Queries with complex multi-table joins and nested queries.
• Collaborate with other QA staff to accomplish all daily target maintaining higher quality standards
• Develop a process to ensure eliminating duplicate efforts in QA
• Mentor QA team members and share expertise
• Maintain open communication with internal teams
• Assist with internal project kickoffs and requirements/specs gathering
• Serves as an escalation point for issues involving testing
• Provides daily and weekly status report that includes testing metrics
• Assist team in taking any new responsibilitiesas assigned
• Participate in RETRO meeting at the end of the sprint/ project to analyze and identify the actions for improvement going forward.
• Used Microsoft TFS for defect tracking and task updates.

Confidential - Aliso Viejo, CA

QA Lead

Responsibilities:

• Developed Test Plans, Test Cases to test the Screens and workflows for Quality Assurance.
• Validated data and ensured that all the transactions being run on POS are being stored correctly in the database
• Participated in the Manual vs. Automated testing decision-making process.
• Work in Agile, scrum, and sprint environment in order to change the requirements and features set.
• Good understanding of all functionalities of HP ALM( Quality Center) such as Requirements, Test Plan, Test Lab, Defects and Dashboard reports.
• Developed and executed test cases, reporting bugs and followed-up defects using Quality Center.
• Provided test team status reports on weekly basis to the project manager.
• Work directly with managers and development team in an Agile environment
• Tested manually as per the specification documents and performed POS Integration Testing.
• Worked on various sprints and actively participated in the SCRUM meetings.
• Generated the test execution report in Quality Center to be reviewed by the QA Manager and development team.
• Validate Data Grid and Data Tables for expected results during Unit Testing cycle using SQL queries
• Responsible for testing of inters system Integration test/interfaces/pair testing
• Preparing and executing test cases for functional, Integration, UAT and regression testing
• Performed Functionality testing during various phases of the application and analyzed the results using QTP.
• Reviewed extensive SQL Queries with complex multi-table joins and nested queries.
• Created and executed scripts manually for Functionality testing
• Verified the test cases and test scripts written by Jr. Testers and managed POS test applications
• Executed test cases through Quality Center and reported defects in Quality Center.
• Conducted GUI, Backend, Data Driven and Security Testing.
• Responsibility for the management of IT Applications, POS and QA in Retail and Rental environment.
• Tracked defects using Quality Center.
• Performing manual testing in Retail/front end, customer serv. POS systems and Self-Checkout, credit card, debit card, gift card processing, credit certification etc.
• Arranged weekly team meeting to assign testing tasks and acquisition of status reports from individual team members.
• Conducted Bug review meeting to discuss resolution of issues and Involved in UAT testing and Order and maintain inventory of POS application tool.

Confidential, TX

QA Analyst

Responsibilities:

• Analyzed system requirements and developed detailed Test Plan.
• Created and Maintained test scenarios, test cases and traceability matrixes throughout STLC
• Manually tested the web application to ensure the flow of the application functionality
• Developed and maintained Test & Traceability Matrices
• Extensively used test management tool JIRA to develop test cases, test scripts, executing the scripts and tracking the defects, Logging the defects and reporting the defects.
• Participated in status meetings to report issues. Communicated with developers through all phases of testing to prioritize bug resolution using JIRA
• Identify requirement gaps, conduct meetings and report status to the senior management.
• Worked on business requirements User Stories and Use cases with Scrum and Agile/Iterative methodology. Analyze Business Rules and defined data elements.
• Performed manual testing and maintain documentation on different types of Testing viz., Positive, Negative, Regression, Integration, System, User-acceptance, Performance and Black Box
• Functionally validated Web Services delivered in SOAP XML format as provided in specification document
• Worked with staging tables to manipulate and validate the transformed data.
• Used SQL queries in backend to validate the data transformation and storage on the target db.
• Participated in weekly meeting with the management team and walkthroughs
• Documented and reported defects within established process and tracking systems using Quality Center.

Confidential, Mooresville, NC

QA Tester

Responsibilities:

• Participated in setting up testing environment.
• Involved in preparing Test Plan and Test Cases based on business requirements.
• Reviewed and updated Test Plan and Test Scenarios.
• Manually test each and every module of the application and verify against expected results.
• Performed Sanity and Smoke Testing of the application manually after each build.
• Performed Functional, GUI, Security, Positive and Negative Testing.
• Performed rigorous manual testing before a release.
• Manually performed Back-End Testing of the application for SQL-Server database.
• Performed Back End Testing by extensively using SQL queries to verify the integrity of the database.
• Involved in creating and executing SQL queries, using aggregate functions, Group By /Having clause, where clause, Inner/Outer Joins etc..
• Modified previously existing Test Cases that were driven by the manual testing effort so that they are more appropriate for future automation testing.
• Conducted result analysis and interacted with developers to resolve bugs.
• Report the bugs by using Microsoft Excel Sheet.
• Participated in the project meetings.
• Attended to daily reviews, walkthroughs and meetings for Verification and Validation of the project.
• Met with the developers and technical content writers on a daily basis to update the test documents.
• Followed up with developers on defects status on a daily basis.