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Qa Lead Resume

Columbus, OH


  • Over9 Years of professional experience in Software Quality Assurance& testing in Retail/E - commercedomain
  • Exposure to both Manual as well as Automated Testing of Web-based applications
  • Experienced in developing Test Plan document and Test Cases based upon the business requirements.
  • Extensive knowledge of SDLC methodologies.
  • Experience in working with Agile as well as traditional SDLC cycles.
  • Experience in testing Web testing, Database Testing and API testing.
  • Good understanding of all modules of HP ALM( Quality Center)such as Requirements, Test Plan, Test Lab, Defects and Dashboard reports.
  • Used Quality Center for Bugs reporting and communicating to developers, product support and test team members.
  • Lead and mentor internal and external onsite/offshore QA team members.
  • Involved in maintaining TestMatrixusingTraceabilityMatrix and performed GapAnalysis
  • Performed UserAcceptanceTesting( UAT ) manually.
  • Participated in design walkthroughs and verified QC Test Scripts and results.
  • Experience in End-to-end testing,Functional, Data-driven, Unit, Integration, System, Front-End and Back-End Testing.
  • Document and facilitate defect management process across all IT projects.
  • Knowledge of testing credit card, debit card, gift card processing, credit certification, sales & returns, promotional discount functionalities.
  • Performed Regression and smoke test.
  • Participated in design Walkthroughs and Inspection meetings to review Test scripts and results.


Testing Tools: Quick Test Professional (QTP), Win Runner, SOAPUI, BPT

SDLC: Waterfall, Agile, Hybrid, RUP.

Defect Tracking Tools: HP ALM(Quality Center), Test Director, Bugzilla, JIRA, TFS

Operating Systems: UNIX, Windows 2000/XP/7, 10 and Mac

RDBMS: SQL Server, Oracle

MS Office Suite: MS Word, Excel, PowerPoint, Outlook

Web Browser: Chrome, Mozilla Firefox, Safari, Internet Explorer/Edge


Confidential - Columbus, OH

QA Lead


  • Ensure the functional and nonfunctional requirements of the business units are met by undertaking a thorough and comprehensive review of a set of tests on programming changes that are produced by development and testing staff.
  • Review testing effort via test plans and test cases for all IT projects
  • Oversee the complete testing lifecycle for all applications in scope for deployments including review test plans/scenarios for new functions.
  • Review test cases, scripts, plans and procedures.
  • Document and facilitate defect management process across all IT projects.
  • Validate and close-out all defects prior to GO LIVE.
  • Wrote extensive SQL Queries with complex multi-table joins and nested queries.
  • Collaborate with other QA staff to accomplish all daily target maintaining higher quality standards
  • Develop a process to ensure eliminating duplicate efforts in QA
  • Mentor QA team members and share expertise
  • Maintain open communication with internal teams
  • Assist with internal project kickoffs and requirements/specs gathering
  • Serves as an escalation point for issues involving testing
  • Provides daily and weekly status report that includes testing metrics
  • Assist team in taking any new responsibilitiesas assigned
  • Participate in RETRO meeting at the end of the sprint/ project to analyze and identify the actions for improvement going forward.
  • Used Microsoft TFS for defect tracking and task updates.

Confidential - Aliso Viejo, CA

QA Lead


  • Developed Test Plans, Test Cases to test the Screens and workflows for Quality Assurance.
  • Validated data and ensured that all the transactions being run on POS are being stored correctly in the database
  • Participated in the Manual vs. Automated testing decision-making process.
  • Work in Agile, scrum, and sprint environment in order to change the requirements and features set.
  • Good understanding of all functionalities of HP ALM( Quality Center) such as Requirements, Test Plan, Test Lab, Defects and Dashboard reports.
  • Developed and executed test cases, reporting bugs and followed-up defects using Quality Center.
  • Provided test team status reports on weekly basis to the project manager.
  • Work directly with managers and development team in an Agile environment
  • Tested manually as per the specification documents and performed POS Integration Testing.
  • Worked on various sprints and actively participated in the SCRUM meetings.
  • Generated the test execution report in Quality Center to be reviewed by the QA Manager and development team.
  • Validate Data Grid and Data Tables for expected results during Unit Testing cycle using SQL queries
  • Responsible for testing of inters system Integration test/interfaces/pair testing
  • Preparing and executing test cases for functional, Integration, UAT and regression testing
  • Performed Functionality testing during various phases of the application and analyzed the results using QTP.
  • Reviewed extensive SQL Queries with complex multi-table joins and nested queries.
  • Created and executed scripts manually for Functionality testing
  • Verified the test cases and test scripts written by Jr. Testers and managed POS test applications
  • Executed test cases through Quality Center and reported defects in Quality Center.
  • Conducted GUI, Backend, Data Driven and Security Testing.
  • Responsibility for the management of IT Applications, POS and QA in Retail and Rental environment.
  • Tracked defects using Quality Center.
  • Performing manual testing in Retail/front end, customer serv. POS systems and Self-Checkout, credit card, debit card, gift card processing, credit certification etc.
  • Arranged weekly team meeting to assign testing tasks and acquisition of status reports from individual team members.
  • Conducted Bug review meeting to discuss resolution of issues and Involved in UAT testing and Order and maintain inventory of POS application tool.

Confidential, TX

QA Analyst


  • Analyzed system requirements and developed detailed Test Plan.
  • Created and Maintained test scenarios, test cases and traceability matrixes throughout STLC
  • Manually tested the web application to ensure the flow of the application functionality
  • Developed and maintained Test & Traceability Matrices
  • Extensively used test management tool JIRA to develop test cases, test scripts, executing the scripts and tracking the defects, Logging the defects and reporting the defects.
  • Participated in status meetings to report issues. Communicated with developers through all phases of testing to prioritize bug resolution using JIRA
  • Identify requirement gaps, conduct meetings and report status to the senior management.
  • Worked on business requirements User Stories and Use cases with Scrum and Agile/Iterative methodology. Analyze Business Rules and defined data elements.
  • Performed manual testing and maintain documentation on different types of Testing viz., Positive, Negative, Regression, Integration, System, User-acceptance, Performance and Black Box
  • Functionally validated Web Services delivered in SOAP XML format as provided in specification document
  • Worked with staging tables to manipulate and validate the transformed data.
  • Used SQL queries in backend to validate the data transformation and storage on the target db.
  • Participated in weekly meeting with the management team and walkthroughs
  • Documented and reported defects within established process and tracking systems using Quality Center.

Confidential, Mooresville, NC

QA Tester


  • Participated in setting up testing environment.
  • Involved in preparing Test Plan and Test Cases based on business requirements.
  • Reviewed and updated Test Plan and Test Scenarios.
  • Manually test each and every module of the application and verify against expected results.
  • Performed Sanity and Smoke Testing of the application manually after each build.
  • Performed Functional, GUI, Security, Positive and Negative Testing.
  • Performed rigorous manual testing before a release.
  • Manually performed Back-End Testing of the application for SQL-Server database.
  • Performed Back End Testing by extensively using SQL queries to verify the integrity of the database.
  • Involved in creating and executing SQL queries, using aggregate functions, Group By /Having clause, where clause, Inner/Outer Joins etc..
  • Modified previously existing Test Cases that were driven by the manual testing effort so that they are more appropriate for future automation testing.
  • Conducted result analysis and interacted with developers to resolve bugs.
  • Report the bugs by using Microsoft Excel Sheet.
  • Participated in the project meetings.
  • Attended to daily reviews, walkthroughs and meetings for Verification and Validation of the project.
  • Met with the developers and technical content writers on a daily basis to update the test documents.
  • Followed up with developers on defects status on a daily basis.

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