PROFESSIONAL SUMMARY:

• Experienced Senior QA Tester with 15 plus years of testing Software applications for functional, Automation, Web Services, Regression tests, UAT in Banking, Telecom, Health care, Pharmaceutical domain.
• Extensive experience with Software Quality Assurance Testing on GUI based Client - Server & Web Based applications, ETL, Web Services, Data Driven Applications, Data Warehousing projects using Manual and Automated testing procedures.
• Involved in various stages of Software Development Life Cycle (SDLC) implementing Waterfall, V-Model, and Agile, Iteration, Scrum methodologies.
• Experience in HP/Mercury Interactive Testing Tools (Quick Test Professional, Win Runner, Test Director, Quality Center).
• Worked on Web Services Testing using SOAP UI 4.0/3.0, Apache Axis Client 2.x, Eclipse 3.4, and IBM RAD 7.0.
• Experienced in Automation of Testing activity using QTP 10.x/9.2, Selenium IDE 1.3, and Selenium RC Server.
• Possess expert level of understanding of WSDL, XSD, Schema, DTD, XML documents for Web Services Testing.
• Experienced in Black Box, White Box, Smoke Testing, Sanity, Shakeout, Integration, Regression, Functional, Front End and Back End Testing.
• Efficient in implementing QA processes, establishing standards, procedures and methodologies.
• Able to work under pressure to meet deadlines and the ability to work in a cross-functional environment. Effectively able to work as a team member as well as independently.
• Excellent verbal and communication skills with the ability to successfully work with all levels of IT professionals and end users.
• Possess extensive experience in analyzing the Business Requirement Documents, Functional Specifications and Technical Specifications.
• Proficient in developing/writing Software Test Plans, Test Case Design, and Test Scripts based on User Requirements, Specifications and System Requirements documents.
• Experience in designing Test Cases/Test Scripts/Test Conditions for the Unit Testing, verifying and validating Web based e-commerce applications, like Boundary Value Analysis.
• Responsible for Analysis and Defect Tracking using HP Quality Center, Test Director, Bugzilla, JIRA, IBM Clear Quest.
• Experienced in writing JUNIT Test cases for Java and J2EE applications.
• Experienced in software Analysis, Requirements Management, Quality Assurance, Configuration Management and Change Control.
• Experience in Black Box, White Box, and Grey Box Testing, GUI Testing, Regression testing, Ad-hoc, Silk, Selenium RC and Selenium Grid, Compatibility and Website Testing
• Very good understanding and experience on different POS platforms.
• Experienced in Testing of ETL, Data warehousing projects.
• Extensive working knowledge in Shell Scripting, UNIX, LINUX and Windows platforms.
• Proficient in SQL Queries, Stored Procedures and PL/SQL programs.
• Has good knowledge of web technologies like Web Services, SOAP, XML, HTML, Style Sheets, ASP, JSP, ASP.NET, .NET, JavaScript, Perl, VB Script, VB, Java, C, C#, and C++.
• Experience in working on UNIX, Sun Solaris, Linux, Windows platform. Developed Shell scripts.
• Excellent communication skills with good presentation skills

TECHNICAL SKILLS:

Operating Systems: Windows 95/98, Windows NT/2000, XP, UNIX, AS400

Database: Oracle, SQL Server, MS Access 2000, DB2

Languages: C, VB, SQL, HL7

Testing Tools: Quality Center, QTP, Win Runner, Load Runner, and Rational Test Manager.

GUI: VB5.0/VB6.0

Reporting/ETL Tools: Crystal Reports, MS Excel, Informatica 7.1.3

ERP: AS400, SAP/CRM

Internet: HTML, XML, DHTML, CSS, JavaScript, VB Script, Java

Web Servers: IIS Application Server, Web Sphere

PROFESSIONAL EXPERIENCE:

Confidential, PA

Sr.QA Analyst/QA Lead

Responsibilities:

• Responsible for UI, Functional, Web Services, cross browser, Automation, ETL, Reports Testing of Web, distributed, SOA, Reporting, legacy, J2EE applications.
• Written user-defined functions and generated Test Matrix
• Maintained central repository to determine the readiness of the application by combining Planning, Execution and Defect Tracking.
• Used SOAP UI, WebLogic ANT task to test Web Services running on WebLogic Server.
• Importing requirements, create test cases, validate requirements with test cases and generate reports using Quality Center
• Manage the testing process, schedule batch tests, log and track defects using Quality Center.
• Developed Test Cases using WSDL, Schema files which defines Web Service Request, Response, methods/operations, End Point of web service to be tested.
• Participate in review meetings to resolve bug related issues with developers
• Involved in daily meeting with Team members to keep track of defects and provided update on Testing progress to the Team Lead.
• Created JUNIT Testcases, Test Suites using JUnit for Java Service Layer which was developed using Spring, Persistence layer using Hibernate.
• Developed and Executed JUnit Test Cases using Eclipse IDE.
• Developed SQL queries to test the data after executing transactions like deposit processing and check processing in batches.
• Responsible for Setting up Web Services project using WSDL in SOAPUI and provided setup help to other team members.
• Participated in daily defect resolution status calls to discuss defects with vendors, project management and users.
• Worked on Testing of Restful Web Services for iControl Portal.
• Created training material for offshore team as well as trained the new hires on application and bringing them up to speed
• Worked in Automation of two modules using QTP. Developed VB Scripts in QTP which was used later to Automate Check and Deposit processing modules.
• Testing of Web Services using web services client generated using Apache Axis, SOAP UI, TCP Monitor to track request and response SOAP Messages
• Performed Back end Testing-using SQL queries, generating reports to ensure data integrity and validate the inserted and updated data.
• Worked on UNIX environment in Test and UAT environment.
• Worked during weekend during Production Implementation to perform Sanity Test, Shakeout testing by doing testing in production environment during User Shakeout process.
• Testing different Order Entry scenarios like Install, Disconnect, Modify, Transfer, Restart.
• Wrote SQL Queries to retrieve data from the database using PL/SQL

Environment: Quick Test Pro 9.2, Mercury Quality Center 9.0, Java, JDK 1.6, WebLogic Application Server 10.3, SOAPUI 4.0, Restful and SOAP, Web Services, XML, XML, Schema, XSD, WSDL, Oracle 11g/10g, JUnit, Excel, SQL, Putty.

Confidential, PA

Specialist/Offshore Coordinator

Responsibilities:

• Prepared test plan, test scenarios using Word.
• Reviewed and analyzed Business Requirements, Project Plans, Flow Diagrams, Use Cases, System Design documents and created Detailed Test Cases
• Used On time defect tracking.
• Performing various types of testing, such as functional, regression, user acceptance, negative and installation testing.
• Generated PDFs Bookmark And Hyperlinks In Accordance With FDA And ICH Guidance's
• Follow Internal Standards Including Standard Operating Procedures,
• Guidance Documents, And Polices Throughout The Submission Lifecycle
• Utilize In-House Software To Produce Submissions In Electronic Format Reviewed and edited CMC Regulatory
• Published, Bookmarked and Hyperlinked Submission at Different Levels.
• Perform Quality Assurance On Submission Level Document
• Responsible for final QA and/or final doc approval of all CRF documents.
• Manage offshore team for rolling submissions
• Testing of in-house software
• Organize and assign tasks appropriately as well as managing daily Workflows of all team members.
• Verified the xml backbones after the submission has been published.
• Compared Source documents with New Regulatory CMC documents to ensure consistency
• Published module 1-5 documents according to study-specific publishing standards
• Performed document level QA and corrective action on module 1-5 documents
• Completed dataset manual reviews
• Generated and published CRTs, DDT's and Define Files

Environment: Windows XP, Java,.Net, Ontime, PL/SQL, SOAPUI

Confidential, DE

Sr. QA Analyst

Responsibilities:

• Writing and executing software system test plans and test cases. These scripts were developed after reviewing the business requirements documents and technical specifications documents.
• Created test cases and for integration testing based on requirements
• Primary liaison between Test Team and Project Managers.
• Writing and executing software system test plans and test cases. These scripts were developed after reviewing the business requirements documents and technical specifications documents.
• Regularly followed up with Development Team to discuss discrepancies identified during testing and performance tuning.
• Collaborated with Workstream Test Leads to generate defect status reports and metrics within HP Quality Center.
• Worked on Selenium IDE to Automate Testing of Web Application, developed test scripts which includes sequence of commands to be executed.
• Involved in Web Services Testing using SOAP UI.
• Conducted weekly Defect Status meetings with Workstream Test leads to ensure defects were following the Defect Life Cycle
• Reported Defect metrics and measurements to all levels of management.
• Worked with the Project Manager to identify resources, scope and limitations of testing.
• Created and Manipulated data pools in File-Manager
• Tested backend databases using SQL queries.
• Installed, configured SOAP UI to test web services using WSDL file given by Development team.
• Documenting and communicating test results using Mercury Interactive Quality Center
• Maintain and provide status and progress of project activities
• Regularly followed up with Development Team to discuss discrepancies identified during testing and performance tuning.
• Used Mercury Interactive Quality center for defect tracking and reporting bugs
• Designed Test Plans for Projects and work with Project Teams to obtain approval.
• Worked closely with Project and Project managers to provide testing timelines.
• Participated in early phases of projects to ensure input into testing can be translated into test plans and test cases.

Environment: Windows XP, Java, Quality Center, PL/SQL, Profile, Microsoft Suites, IE, FireFox, Safari.

Confidential, NJ

Sr. QA Analyst/Technical Analyst

Responsibilities:

• Reviewed and analyzed Business Requirements, Project Plans, Flow Diagrams, Use Cases, System Design documents and created Detailed Test Cases
• Coordinated with offshore teams and organized conference calls to update the management team regarding the project testing status
• Prepared traceability matrix to map the requirements against the test cases and validated the test coverage analysis
• Interacted with functional experts to understand the application
• Wrote user manuals for test cases and involved in Agile Methodology process.
• Participated in daily scrum meetings and sprint review meetings with Executive Team
• Participated in all the phases of Software Development Life Cycle (SDLC) like, Requirements Review, Test Documentation, Application testing, defect reporting and defect reporting
• Interacted with the respective developers to explain the testing issues on behalf of the testing team and managed the entire testing effort
• Used Quality Center extensively to write detailed Test Cases and organize the same using the Test Plan module.
• Established connectivity between MS-Excel and Quality Center to Export Test Cases and other Test Documentation
• Created and Executed Test Sets and Test Instances and documented the test results
• Reported Defects and mapped the same against the respective Test Cases
• Recorded various Functional Test Scenarios to automate the test and generated the Test Script
• Wrote Detailed Test Scripts in VbScript using the Expert View of Quick Test Professional
• Inserted various Check Points like Image, Database, Text, Table, Bit Map etc to validate the test results when executed against different builds of the software being developed.
• Used I/O Tool to run the XML file to get Output records.
• Wrote SQL Queries to retrieve data from the database using PL/SQL
• Performed Functional, Integration and Regression testing of Web batch.
• Created daily Issue Reports for Developers and Project Management

Environment: Windows XP, .Net, XML, Quality Center, PL/SQL, Star team, Quick Test Professional, I/O tool, Microsoft Access

Confidential, TX

Business Analyst

Responsibilities:

• Interacted with Developers, discussing the requirement specifications provided by the analyst and also the discrepancies in the application.
• Wrote Test Scripts and implemented Test plans, various Test Cases and Test Scripts based on functional specification and documented it for higher levels of management.
• Performed Positive and Negative testing for system validations.
• Performed manual testing of the application using numerous Test Scripts.
• Developed and executed test scripts for AUTOMATED testing using Quick Test Pro for each individual functionality of the applications.
• Used MS-WORD/EXCEL to export all Test Cases to Quality Center and developed Test results report for whole project.
• Process claims through Claims Management System to check the new NPI functionality as per HIPPA Guidelines.
• Generated the X12 files for 270/271,276/277,835, 837 through EDI.
• Performed Security Testing using QA Inspect for various combination of claims (for XREF screens)
• Used TDHConnect application to submit MESAV inquiries and view the responses.
• Successfully implemented the change request and defect tracking Using Quality Center 9.2 for utilization of developers and QA Team.
• Performed extensive Functional, Regression, and Volume & Performance testing.
• Wrote SQL queries to retrieve data from Tandem database.
• Performed Load/Stress Testing for estimating the performance of various services using Load Runner.
• Validated back end mainframe system (HOST) testing and performed Functional, System Integration Testing (SIT), User Accepting Testing (UAT) and Regression testing of the web portal.
• Used Quality Center for defect tracking and reports like test coverage matrix, defects report.
• Participated in various meeting and discussed Enhancement and Modification request.
• Documented bugs with evidence and reported them with detailed information to the development team.
• Used LoadRunner Analysis tool to analyze the response times of the business transactions under load.
• Coordinated with developers to fix the problem and enhancing the application.

Environment: Windows Xp, AS400, Java, J2EE, JSP, XML, Quality Center, Tandem, Quick Test Professional, Load Runner.

Confidential, FL

QA Analyst

Responsibilities:

• Wrote Test Scripts and implemented Test plans, various Test Cases and Test Scripts based on functional specification and documented it for higher levels of management.
• Involved in writing and execution of test scripts based on business requirements of the application using Mercury Quality Center.
• Involved in testing of application at system level for quality of the software by using Test Manager after each build release of the application.
• Developed and executed test scripts for AUTOMATED testing using Quick Test Pro for each individual functionality of the applications.
• Designed and developed High level and detailed Test Cases based on the available Use Cases.
• Tested SQL Statements against DB2 database for performance tuning and optimization.
• Used strong technical ability and established quality standards to verify and validate assigned software products, components, or function sets throughout their development cycles
• Used Siebel environment to generate check for payments.
• Used AS400 systems to generate Invoices for premium payments
• Assisted UAT team by providing test data and test scripts and involved in Regression testing after every build release.
• Enhanced the Regression model by adding scripts from system test, which can be used for regression after every release.
• Involved in IVP after maintenance release and verified the Back end data & structure of tables using SQL queries.
• Created Test Data by entering Invoices in to RBMS manually and by using automated script in Robot and created binders for System test, UAT and Regression testing.
• Used Clear Quest and Quality Center as defect-tracking tool to track and also to follow up the defect status.

Environment: Windows Xp, AS400, DB2, Java, J2EE, JSP, Siebel, Rational Test Manager, Quick Test Pro, Quality Center, Clear Quest.

Confidential, VA

QA Analyst

Responsibilities:

• Developed and executed test scripts for MANUAL testing and AUTOMATED testing using Quick Test Pro for each individual functionality of the applications.
• Interacted with Team Members for reviewing and writing the Test Plans and Test Cases
• Used Symantec Ghost for installing software applications and Operating systems. Transferring files is done either by Unicast, Direct broadcast or multicast.
• Tested application on various hardware’s like IBM Series Intellistation, think centre, Dell Series 2300, 4500, 8200, Dell Laptops, and Apple computers.
• Tested application under various OS Windows 98/ME/2000/NT/XPHE/XPPro including all Service Packs and on Apple Computers under Mac.
• Tested DSL Software using various modems like Westell Wire Speed Ethernet, Westell Dual and DDM enabled routers like Linksys and Westell 2200.
• Tested installation of WinPoET depending on connection made whether it is PPPoE network in the East will install WinPoET or DHCP network (west), the software will launch a browser and connect to the Project Launch site for account activation.
• Tested for data validations, business validations and business logic workflow.
• Documented the Daily Defects Status with the help of QA Metrics
• Reported the bugs, Email notifications to the developers using the PVCS Tracker.
• Used SQL to perform backend validation.
• Used Mercury Quality Center 8.2 for Defect Tracking
• Account Tracker an Internal tool is used to create test data.
• Documented test results based on expected and actual test results.
• Extensively communicated with developers using Test Director.

Environment: Java, J2EE, Web logic, JSP, SQL, Macro Media Flash 6.0, html, ASP, SQL Server, Windows (all Versions), Mac 10.x, UNIX, Quick Test Pro, Test Director, PVCS Tracker, Symantec Ghost Server.

Confidential

QA Tester

Responsibilities:

• Analysis of Business as well as Technical Specifications.
• Wrote and executed the test cases manually and automated them by using WinRunner.
• Involved extensively in writing high-level Test plans.
• Developed detailed system Test cases for the Application.
• Performed extensive Functional, Regression, and Volume & Performance testing.
• Automated the Regression Testing by creating the test scripts using Mercury Suite (WinRunner).
• Responsible for documenting errors, their resolution, as well as performing extensive Regression Testing.

Environment: Visual Basic, Oracle 7.1, Manual Testing, WinRunner and Win NT.