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Sr.qa Analyst/qa Lead Resume



  • Experienced Senior QA Tester with 15 plus years of testing Software applications for functional, Automation, Web Services, Regression tests, UAT in Banking, Telecom, Health care, Pharmaceutical domain.
  • Extensive experience with Software Quality Assurance Testing on GUI based Client - Server & Web Based applications, ETL, Web Services, Data Driven Applications, Data Warehousing projects using Manual and Automated testing procedures.
  • Involved in various stages of Software Development Life Cycle (SDLC) implementing Waterfall, V-Model, and Agile, Iteration, Scrum methodologies.
  • Experience in HP/Mercury Interactive Testing Tools (Quick Test Professional, Win Runner, Test Director, Quality Center).
  • Worked on Web Services Testing using SOAP UI 4.0/3.0, Apache Axis Client 2.x, Eclipse 3.4, and IBM RAD 7.0.
  • Experienced in Automation of Testing activity using QTP 10.x/9.2, Selenium IDE 1.3, and Selenium RC Server.
  • Possess expert level of understanding of WSDL, XSD, Schema, DTD, XML documents for Web Services Testing.
  • Experienced in Black Box, White Box, Smoke Testing, Sanity, Shakeout, Integration, Regression, Functional, Front End and Back End Testing.
  • Efficient in implementing QA processes, establishing standards, procedures and methodologies.
  • Able to work under pressure to meet deadlines and the ability to work in a cross-functional environment. Effectively able to work as a team member as well as independently.
  • Excellent verbal and communication skills with the ability to successfully work with all levels of IT professionals and end users.
  • Possess extensive experience in analyzing the Business Requirement Documents, Functional Specifications and Technical Specifications.
  • Proficient in developing/writing Software Test Plans, Test Case Design, and Test Scripts based on User Requirements, Specifications and System Requirements documents.
  • Experience in designing Test Cases/Test Scripts/Test Conditions for the Unit Testing, verifying and validating Web based e-commerce applications, like Boundary Value Analysis.
  • Responsible for Analysis and Defect Tracking using HP Quality Center, Test Director, Bugzilla, JIRA, IBM Clear Quest.
  • Experienced in writing JUNIT Test cases for Java and J2EE applications.
  • Experienced in software Analysis, Requirements Management, Quality Assurance, Configuration Management and Change Control.
  • Experience in Black Box, White Box, and Grey Box Testing, GUI Testing, Regression testing, Ad-hoc, Silk, Selenium RC and Selenium Grid, Compatibility and Website Testing
  • Very good understanding and experience on different POS platforms.
  • Experienced in Testing of ETL, Data warehousing projects.
  • Extensive working knowledge in Shell Scripting, UNIX, LINUX and Windows platforms.
  • Proficient in SQL Queries, Stored Procedures and PL/SQL programs.
  • Has good knowledge of web technologies like Web Services, SOAP, XML, HTML, Style Sheets, ASP, JSP, ASP.NET, .NET, JavaScript, Perl, VB Script, VB, Java, C, C#, and C++.
  • Experience in working on UNIX, Sun Solaris, Linux, Windows platform. Developed Shell scripts.
  • Excellent communication skills with good presentation skills


Operating Systems: Windows 95/98, Windows NT/2000, XP, UNIX, AS400

Database: Oracle, SQL Server, MS Access 2000, DB2

Languages: C, VB, SQL, HL7

Testing Tools: Quality Center, QTP, Win Runner, Load Runner, and Rational Test Manager.

GUI: VB5.0/VB6.0

Reporting/ETL Tools: Crystal Reports, MS Excel, Informatica 7.1.3


Internet: HTML, XML, DHTML, CSS, JavaScript, VB Script, Java

Web Servers: IIS Application Server, Web Sphere


Confidential, PA

Sr.QA Analyst/QA Lead


  • Responsible for UI, Functional, Web Services, cross browser, Automation, ETL, Reports Testing of Web, distributed, SOA, Reporting, legacy, J2EE applications.
  • Written user-defined functions and generated Test Matrix
  • Maintained central repository to determine the readiness of the application by combining Planning, Execution and Defect Tracking.
  • Used SOAP UI, WebLogic ANT task to test Web Services running on WebLogic Server.
  • Importing requirements, create test cases, validate requirements with test cases and generate reports using Quality Center
  • Manage the testing process, schedule batch tests, log and track defects using Quality Center.
  • Developed Test Cases using WSDL, Schema files which defines Web Service Request, Response, methods/operations, End Point of web service to be tested.
  • Participate in review meetings to resolve bug related issues with developers
  • Involved in daily meeting with Team members to keep track of defects and provided update on Testing progress to the Team Lead.
  • Created JUNIT Testcases, Test Suites using JUnit for Java Service Layer which was developed using Spring, Persistence layer using Hibernate.
  • Developed and Executed JUnit Test Cases using Eclipse IDE.
  • Developed SQL queries to test the data after executing transactions like deposit processing and check processing in batches.
  • Responsible for Setting up Web Services project using WSDL in SOAPUI and provided setup help to other team members.
  • Participated in daily defect resolution status calls to discuss defects with vendors, project management and users.
  • Worked on Testing of Restful Web Services for iControl Portal.
  • Created training material for offshore team as well as trained the new hires on application and bringing them up to speed
  • Worked in Automation of two modules using QTP. Developed VB Scripts in QTP which was used later to Automate Check and Deposit processing modules.
  • Testing of Web Services using web services client generated using Apache Axis, SOAP UI, TCP Monitor to track request and response SOAP Messages
  • Performed Back end Testing-using SQL queries, generating reports to ensure data integrity and validate the inserted and updated data.
  • Worked on UNIX environment in Test and UAT environment.
  • Worked during weekend during Production Implementation to perform Sanity Test, Shakeout testing by doing testing in production environment during User Shakeout process.
  • Testing different Order Entry scenarios like Install, Disconnect, Modify, Transfer, Restart.
  • Wrote SQL Queries to retrieve data from the database using PL/SQL

Environment: Quick Test Pro 9.2, Mercury Quality Center 9.0, Java, JDK 1.6, WebLogic Application Server 10.3, SOAPUI 4.0, Restful and SOAP, Web Services, XML, XML, Schema, XSD, WSDL, Oracle 11g/10g, JUnit, Excel, SQL, Putty.

Confidential, PA

Specialist/Offshore Coordinator


  • Prepared test plan, test scenarios using Word.
  • Reviewed and analyzed Business Requirements, Project Plans, Flow Diagrams, Use Cases, System Design documents and created Detailed Test Cases
  • Used On time defect tracking.
  • Performing various types of testing, such as functional, regression, user acceptance, negative and installation testing.
  • Generated PDFs Bookmark And Hyperlinks In Accordance With FDA And ICH Guidance's
  • Follow Internal Standards Including Standard Operating Procedures,
  • Guidance Documents, And Polices Throughout The Submission Lifecycle
  • Utilize In-House Software To Produce Submissions In Electronic Format Reviewed and edited CMC Regulatory
  • Published, Bookmarked and Hyperlinked Submission at Different Levels.
  • Perform Quality Assurance On Submission Level Document
  • Responsible for final QA and/or final doc approval of all CRF documents.
  • Manage offshore team for rolling submissions
  • Testing of in-house software
  • Organize and assign tasks appropriately as well as managing daily Workflows of all team members.
  • Verified the xml backbones after the submission has been published.
  • Compared Source documents with New Regulatory CMC documents to ensure consistency
  • Published module 1-5 documents according to study-specific publishing standards
  • Performed document level QA and corrective action on module 1-5 documents
  • Completed dataset manual reviews
  • Generated and published CRTs, DDT's and Define Files

Environment: Windows XP, Java,.Net, Ontime, PL/SQL, SOAPUI

Confidential, DE

Sr. QA Analyst


  • Writing and executing software system test plans and test cases. These scripts were developed after reviewing the business requirements documents and technical specifications documents.
  • Created test cases and for integration testing based on requirements
  • Primary liaison between Test Team and Project Managers.
  • Writing and executing software system test plans and test cases. These scripts were developed after reviewing the business requirements documents and technical specifications documents.
  • Regularly followed up with Development Team to discuss discrepancies identified during testing and performance tuning.
  • Collaborated with Workstream Test Leads to generate defect status reports and metrics within HP Quality Center.
  • Worked on Selenium IDE to Automate Testing of Web Application, developed test scripts which includes sequence of commands to be executed.
  • Involved in Web Services Testing using SOAP UI.
  • Conducted weekly Defect Status meetings with Workstream Test leads to ensure defects were following the Defect Life Cycle
  • Reported Defect metrics and measurements to all levels of management.
  • Worked with the Project Manager to identify resources, scope and limitations of testing.
  • Created and Manipulated data pools in File-Manager
  • Tested backend databases using SQL queries.
  • Installed, configured SOAP UI to test web services using WSDL file given by Development team.
  • Documenting and communicating test results using Mercury Interactive Quality Center
  • Maintain and provide status and progress of project activities
  • Regularly followed up with Development Team to discuss discrepancies identified during testing and performance tuning.
  • Used Mercury Interactive Quality center for defect tracking and reporting bugs
  • Designed Test Plans for Projects and work with Project Teams to obtain approval.
  • Worked closely with Project and Project managers to provide testing timelines.
  • Participated in early phases of projects to ensure input into testing can be translated into test plans and test cases.

Environment: Windows XP, Java, Quality Center, PL/SQL, Profile, Microsoft Suites, IE, FireFox, Safari.

Confidential, NJ

Sr. QA Analyst/Technical Analyst


  • Reviewed and analyzed Business Requirements, Project Plans, Flow Diagrams, Use Cases, System Design documents and created Detailed Test Cases
  • Coordinated with offshore teams and organized conference calls to update the management team regarding the project testing status
  • Prepared traceability matrix to map the requirements against the test cases and validated the test coverage analysis
  • Interacted with functional experts to understand the application
  • Wrote user manuals for test cases and involved in Agile Methodology process.
  • Participated in daily scrum meetings and sprint review meetings with Executive Team
  • Participated in all the phases of Software Development Life Cycle (SDLC) like, Requirements Review, Test Documentation, Application testing, defect reporting and defect reporting
  • Interacted with the respective developers to explain the testing issues on behalf of the testing team and managed the entire testing effort
  • Used Quality Center extensively to write detailed Test Cases and organize the same using the Test Plan module.
  • Established connectivity between MS-Excel and Quality Center to Export Test Cases and other Test Documentation
  • Created and Executed Test Sets and Test Instances and documented the test results
  • Reported Defects and mapped the same against the respective Test Cases
  • Recorded various Functional Test Scenarios to automate the test and generated the Test Script
  • Wrote Detailed Test Scripts in VbScript using the Expert View of Quick Test Professional
  • Inserted various Check Points like Image, Database, Text, Table, Bit Map etc to validate the test results when executed against different builds of the software being developed.
  • Used I/O Tool to run the XML file to get Output records.
  • Wrote SQL Queries to retrieve data from the database using PL/SQL
  • Performed Functional, Integration and Regression testing of Web batch.
  • Created daily Issue Reports for Developers and Project Management

Environment: Windows XP, .Net, XML, Quality Center, PL/SQL, Star team, Quick Test Professional, I/O tool, Microsoft Access

Confidential, TX

Business Analyst


  • Interacted with Developers, discussing the requirement specifications provided by the analyst and also the discrepancies in the application.
  • Wrote Test Scripts and implemented Test plans, various Test Cases and Test Scripts based on functional specification and documented it for higher levels of management.
  • Performed Positive and Negative testing for system validations.
  • Performed manual testing of the application using numerous Test Scripts.
  • Developed and executed test scripts for AUTOMATED testing using Quick Test Pro for each individual functionality of the applications.
  • Used MS-WORD/EXCEL to export all Test Cases to Quality Center and developed Test results report for whole project.
  • Process claims through Claims Management System to check the new NPI functionality as per HIPPA Guidelines.
  • Generated the X12 files for 270/271,276/277,835, 837 through EDI.
  • Performed Security Testing using QA Inspect for various combination of claims (for XREF screens)
  • Used TDHConnect application to submit MESAV inquiries and view the responses.
  • Successfully implemented the change request and defect tracking Using Quality Center 9.2 for utilization of developers and QA Team.
  • Performed extensive Functional, Regression, and Volume & Performance testing.
  • Wrote SQL queries to retrieve data from Tandem database.
  • Performed Load/Stress Testing for estimating the performance of various services using Load Runner.
  • Validated back end mainframe system (HOST) testing and performed Functional, System Integration Testing (SIT), User Accepting Testing (UAT) and Regression testing of the web portal.
  • Used Quality Center for defect tracking and reports like test coverage matrix, defects report.
  • Participated in various meeting and discussed Enhancement and Modification request.
  • Documented bugs with evidence and reported them with detailed information to the development team.
  • Used LoadRunner Analysis tool to analyze the response times of the business transactions under load.
  • Coordinated with developers to fix the problem and enhancing the application.

Environment: Windows Xp, AS400, Java, J2EE, JSP, XML, Quality Center, Tandem, Quick Test Professional, Load Runner.

Confidential, FL

QA Analyst


  • Wrote Test Scripts and implemented Test plans, various Test Cases and Test Scripts based on functional specification and documented it for higher levels of management.
  • Involved in writing and execution of test scripts based on business requirements of the application using Mercury Quality Center.
  • Involved in testing of application at system level for quality of the software by using Test Manager after each build release of the application.
  • Developed and executed test scripts for AUTOMATED testing using Quick Test Pro for each individual functionality of the applications.
  • Designed and developed High level and detailed Test Cases based on the available Use Cases.
  • Tested SQL Statements against DB2 database for performance tuning and optimization.
  • Used strong technical ability and established quality standards to verify and validate assigned software products, components, or function sets throughout their development cycles
  • Used Siebel environment to generate check for payments.
  • Used AS400 systems to generate Invoices for premium payments
  • Assisted UAT team by providing test data and test scripts and involved in Regression testing after every build release.
  • Enhanced the Regression model by adding scripts from system test, which can be used for regression after every release.
  • Involved in IVP after maintenance release and verified the Back end data & structure of tables using SQL queries.
  • Created Test Data by entering Invoices in to RBMS manually and by using automated script in Robot and created binders for System test, UAT and Regression testing.
  • Used Clear Quest and Quality Center as defect-tracking tool to track and also to follow up the defect status.

Environment: Windows Xp, AS400, DB2, Java, J2EE, JSP, Siebel, Rational Test Manager, Quick Test Pro, Quality Center, Clear Quest.

Confidential, VA

QA Analyst


  • Developed and executed test scripts for MANUAL testing and AUTOMATED testing using Quick Test Pro for each individual functionality of the applications.
  • Interacted with Team Members for reviewing and writing the Test Plans and Test Cases
  • Used Symantec Ghost for installing software applications and Operating systems. Transferring files is done either by Unicast, Direct broadcast or multicast.
  • Tested application on various hardware’s like IBM Series Intellistation, think centre, Dell Series 2300, 4500, 8200, Dell Laptops, and Apple computers.
  • Tested application under various OS Windows 98/ME/2000/NT/XPHE/XPPro including all Service Packs and on Apple Computers under Mac.
  • Tested DSL Software using various modems like Westell Wire Speed Ethernet, Westell Dual and DDM enabled routers like Linksys and Westell 2200.
  • Tested installation of WinPoET depending on connection made whether it is PPPoE network in the East will install WinPoET or DHCP network (west), the software will launch a browser and connect to the Project Launch site for account activation.
  • Tested for data validations, business validations and business logic workflow.
  • Documented the Daily Defects Status with the help of QA Metrics
  • Reported the bugs, Email notifications to the developers using the PVCS Tracker.
  • Used SQL to perform backend validation.
  • Used Mercury Quality Center 8.2 for Defect Tracking
  • Account Tracker an Internal tool is used to create test data.
  • Documented test results based on expected and actual test results.
  • Extensively communicated with developers using Test Director.

Environment: Java, J2EE, Web logic, JSP, SQL, Macro Media Flash 6.0, html, ASP, SQL Server, Windows (all Versions), Mac 10.x, UNIX, Quick Test Pro, Test Director, PVCS Tracker, Symantec Ghost Server.


QA Tester


  • Analysis of Business as well as Technical Specifications.
  • Wrote and executed the test cases manually and automated them by using WinRunner.
  • Involved extensively in writing high-level Test plans.
  • Developed detailed system Test cases for the Application.
  • Performed extensive Functional, Regression, and Volume & Performance testing.
  • Automated the Regression Testing by creating the test scripts using Mercury Suite (WinRunner).
  • Responsible for documenting errors, their resolution, as well as performing extensive Regression Testing.

Environment: Visual Basic, Oracle 7.1, Manual Testing, WinRunner and Win NT.

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