SUMMARY

• 6 + years of experience in Software Quality Assurance in both Front end and Back end testing
• 1 year experience in Automation using Selenium and In - House Automation tool
• Extensive experience with Web Based Applications and Content Management
• Expertise in designing test cases and scripts with gaps in requirements
• Extensive experience in analyzing & working with a wide variety of Business Requirements such as functional and technical specifications, user stories, and mock ups
• Sound knowledge and experience with QA methodologies like Agile, Scrum and Waterfall
• Expertise in formulating test case documentation for quality structures and processes
• Experienced in performing different types of Testing: Functional, Integration, System, Performance, Regression and coordinating User Acceptance Testing (UAT)
• Experience working with Mobile platforms and emulators
• Proficient in Functional, Black Box, White box, and Smoke testing.
• Good working knowledge in writing SQL queries
• Experience in Mercury Quality Center, Microsoft Team Foundation, Microsoft Test Manager, Jira, Selenium Web driver, and QTP
• Proficient in test strategy preparation, test plan development, test case creation, test execution, abiding by the Test Case Life Cycle and uncovering defects through various methods using several different tools
• Experience in developing and maintaining Requirements Traceability Matrix to make sure customer requirements are captured successfully.
• Ability to troubleshoot and multi-task in a fast paced and complex environment
• Enthusiastic, patient, innovative, improviser, self-starter, quick learner, team player with excellent communication skills (oral and written) and strong desire to keep pace with latest technologies

TECHNICAL SKILLS:

Programming Languages: C, Java, HTML, SQL

Operating Systems: Dos, UNIX, Mac OSX, Windows 9x/ME/NT/XP/Vista/Win7 - 8

Software: Oracle 8i/9i/10g/11i, Microsoft Office 2010

Bugging reporting: Mercury Quality Center, Team Foundation Server (TFS), Jira

Testing Tools: Quick Test Professional (QTP), Microsoft Test Manager, Selenium

PROFESSIONAL EXPERIENCE:

QA Analyst

Confidential - Minneapolis, MN

• Participate in daily meetings with development team to outline current work load and track testing efforts
• Map out end to end process on how end users interact with or use featured mobile applications
• Review new enhancement requests and commit then into the scope of the development or make recommendations as needed
• Gather requirements and create test plans to fit the scope of the development
• Performed functional testing of individual modules of the Application on Android, Tablets, and E - Readers
• Tested Cross-functionality scenarios with the app, including voice call disruption, text message disruption, and emergency call testing etc.
• Tested the mobile applications in both Native and Web environments and validated the mobile application functionality on physical smart phone hardware devices and virtual device emulators like: Device Anywhere, perfecto mobile and Simulators like: Android SDK, iOS SDK etc.
• Tested Android Video/Audio Telephone features and debugs the failures by analyzing ADB logs
• Create and manage test cases using ALM
• Execute and maintain test regression suites
• Performed Browser Compatibility Testing.
• Perform Device Testing on Various Cellular and Tablet device for Android.
• Participated in release meetings

Software Quality Assurance Analyst

Confidential - Plymouth, MN

• Build and maintain test suites using MTM and manage daily project activities and task using TFS
• Participate in daily scrum meetings and weekly QA meetings
• Help define and improve the QA process in the SDLC and train other team members accordingly
• Estimate testing efforts and delegate testing task to other team members
• Perform API testing using Fiddler and other web browser testing
• Responsible for estimating hours to allocate to each back log item during the sprint and maintaining the accuracy to reflect the correct capacity to the team.
• Review new enhancement requests made by clients and commit then into the scope of the sprint or make recommendations as needed
• Used SQL queries to validate back end data
• Create and manage regression suites using Microsoft Test Manager
• Interact with business users and subscribers to help resolve production issues as they arise
• Perform Integration, Usability, Compatibility, Regression, Smoke, Regression and UAT testing on all products

Software Quality Engineer

Confidential- Minneapolis, MN

• Direct and Manage off shore team in China (Northern Lights) - creating and delegating tasks and providing training and feedback when necessary.
• Participate in daily scrum calls and bi weekly QA meetings
• Help build and enhance the automation framework with the off shore team
• Increase test efficiency - Optimize the test automation tool/Test Management/Defect tracking tools within Confidential Inc. and implement the usage of these tools with all the applications testing activities.
• Participate in sprint planning and effort estimation for each sprint.
• Responsible for estimating hours to allocate to each back log item during the sprint and maintaining the accuracy to reflect the correct capacity to the team.
• Automate manual test cases using Selenium Web-driver and an in-house automation tool
• Create and manage regression suites using Microsoft Test Manager
• Use QTP to automate creation of reseller accounts and adding products to those accounts for clients
• Perform testing on the UI for Office Depot and Staples to ensure that business meets customers standards
• Create and automate jmeter scripts
• Used SQL queries to validate the integrity of sent and retrieved data and correct mapping of fields using Microsoft SQL Server
• Using postman to edit web pages and calling data such as reseller IDs and getting tokens associated to each account
• Limit UAT identified to less than 2% of the total defects identifies on each application
• Strive for zero defects post deployment after each release

Software Quality Analyst

Confidential- Minneapolis, MN

• Used Jira for managing project and defect tracking
• Performed functional, smoke, compatibility, performance and regression testing.
• Create and manage test cases for each project
• Worked simultaneously on multiple projects for Sharp Television, Mall of America, Best Buy, Confidential, Target, Belize and Digital River.
• Participated in multiple scrum meetings daily with various teams
• Provided effort estimation per project to each project manager
• Performed web based testing on web browsers, all major mobiles devices, and tablets
• Used Litmus to convert raw html code to test client emails for final approval before being sent out to customers
• Forecast website for Target to ensure that their page displayed the appropriate contents on a chosen date
• Show ability to work with little or no requirements from clients

QA/BA Analyst

Confidential, Minnetonka, MN

• Collaborated with the BA team in gathering business and technical requirements for the TRICARE project
• Review test plans writing by other team members
• Provide guidance on defects to the development team
• Creating form automation using macros to increase record retention and improve performance and accuracy.
• Evaluated project scope and created required technical documentation
• Conducted various management activities by analyzing and verifying test results, provided status reports
• Created test data for validating scenarios based on functional requirements specifications
• Created Test scripts and UAT test cases and coordinated with the UAT Team and Project manager and performed User Acceptance Testing with the Users.
• Created and executed Test Cases, Test Scripts, and Test Conditions based off requirements, including regression testing by the UAT team and ensuring all test results are properly documented with screen shots, as appropriate.
• Map manual and automated test cases/scripts back to requirements.
• Perform Gap Analysis of the processes to identify and validate requirements.
• Develops and maintains test tracking systems to monitor and report test execution (pass, failed, deferred, blocked) via Share point.
• Participate and conduct daily web x meetings with BA, Developers, QA's and other departments to covers underlying issues and follow up with progress on various projects.
• Worked closely with client managers, development and business to understand client specific issues
• Interacts with Defect Manager and Development team to understand the resolution for defects.

Software Quality Analyst

Confidential - Saint Cloud, MN

• Validated the process by executing these test cases in Microsoft Test Manager (MTM) recording results and logging defects when needed and analyzed business requirements in the form of user stories, reviewed, analyzed an converted the requirements into test cases in Microsoft Team Foundation (TFS) 2010
• Was involved in regression testing and integration testing after each modification and enhancement in the pre - production phase of each release.
• Tested the redemption of several merchants using international currencies through an XML
• Involved early on in the preplanning phase of every release to work on the test plan with the QA Team, Business, BA's, Developers and IT Infrastructure.
• Tested various business transaction scenarios, credit card/ debit card refunds, and reward points
• Extensively performed compatibility, connectivity checks and smoke tests for web based applications
• Manipulated site configurations and content to test various aspects of a redemption confirmation page
• Corresponded among Developers, QA Managers and Team Members daily in the form of scrum meetings to communicate the status of the project's progress, blocking issues, defect prioritization and break fixes
• Tested the integrity of credit card services systems with already existing systems.

Assistant Store Manager

Confidential - Fridley, MN

• Direct the operation, people performance and customer experience for a community Wal - Mart store
• Direct supervision of 200 plus employees to ensure compliance with company policies and procedure Performed maintenance of web based content and verify that listed content are accurately listed
• Tested links on the ecommerce website to ensure that they are functioning properly
• Drive sales in assigned areas and be able to effectively forecast future sales
• Coach, direct and take corrective action as necessary to improve performance
• Analyzed and responded to customer click through rates, conversation rates, sales dollars and placement value associated with each webpage's creative layout.
• Reported on sales, inventory levels and various other aspects of Inventory and Ecommerce
• Adapting to constantly changing environment and make adjustment to meet business goal
• Monitor sales trends and recommend new products and marketing strategies as appropriate
• Effectively recruit, screen candidates, and approve new employee hires

Mobile Quality Engineer

Confidential - Saint Cloud, MN

• Created new test scenarios and test cases for new enhancements and updates.
• Used Quality Center to track defects.
• Tested application across multiple devices to ensure compatibility
• Performed testing on Android and iOS platforms
• Performed exploratory testing of application in the different browser platforms on Internet Explorer, Firefox, Chrome and Safari.
• Reduced delivery time by more than half by following a two - step iterative process.
• Validated the functionality of the shopping cart in conjunction with different parameters like promo codes, credit cards, field validations
• Tested the functionality of mobile applications on various emulators and devices
• Identified keys requirements and functionality of application and performed Ad - Hoc testing and create Test cases with little to no requirements