Sr. Manual Tester Resume
Atlanta, GA
SUMMARY:
- Having 8 years of extensive IT experience in software Development Life Cycle (SDLC), Testing life cycle, Defect life cycle .
- Over 2 years of Experience mobile tester and payment processing through DTD and RDC.
- Good experience working with Waterfall and Agile application models.
- Experienced Responsive QA Tester with god experience on mobile testing with IOS and android.
- Extensively worked on Lead Desktop Deposit (DTD) and Remote Deposit Capture (RDC) for banking applications.
- Good experience working with WebSphere, Mainframe systems.
- Have knowledge on SOAP UI/SOA testing/XML.
- Extensively worked with Web applications and Client/Server applications.
- Good experience with enterprise scheduling tools like CTRL - M.
- Good Experience with Programming Languages like SQL.
- Experience with system testing that includes Websphere, Mainframe, MQ, Web Services, SQL and Oracle database backend systems..
- Good experience on testing tools like Test Director and Quality Center.
- Experience working on building and execution of the frameworks using selenium.
- Extensively participated in API and web Service testing.
- Proficient in the tasks of Bug tracking and Reporting using Test Director, Quality Center/ALM,
- Team Track and PVCS Tracker.
- Worked on Oracle Forms/Oracle CRM and Oracle 10 g applications extensively.
- Strong skills in Back-End testing using SQL queries to ensure data integrity and to validate business rules.
- Expertise is broad in scope, including - analysis, system software testing, documentation of test strategies, developing test cases, test automation, and defect tracking.
- Attended and participated in project management/status/review meetings, facilitate defect meetings and provide issue resolution regarding project status, quality assurance, and risk management, documented and communicated test results with managers.
- Involved in writing, maintaining and updating Test Documentation for various stages of testing.
- Sound knowledge and experience in various testing types like Functional, GUI, Regression,
- Parallel, Negative, Load, Stress, System and User Acceptance Testing.
- Proficient in testing software applications in UNIX client/server environment.
- Active role in requirements review, functional document review, Testing review and key resource for UAT phase and production roll-out.
- Experience with QA Methodology and QA Validations to ensure Quality Control.
- Good Knowledge of HP-UX 10.20, Sun OS 5.6, AIX and Windows NT/2000/XP.
- Possess a high technical aptitude and a high level of analytical ability.
- Excellent communication, interpersonal and presentation skills. Hardworking, self-motivated team player with a result oriented attitude.
- Have demonstrated knowledge of testing methodology and practices.
- Excellent understanding of Web Service Testing.
- Ability to work in a fast paced, short timeline, team based environment.
- Experienced in analyzing Business Requirements, Technical Requirements and Use Cases.
- Experienced in Preparing Test Plans, Defining Test Cases, Developing and Maintaining Test
- Scripts, Analyzing Test results, Defect Report and submission of Test Status.
- Worked with JIRA for defect tracking
- Experienced in formulating Test Plans, Test cases, Test Scenarios, Test Approach and set up testing environment.
- Developed automation Scripts for .net and java web based application and also thick client applications
- Worked in AGILE Methodology
- Expert in both Manual and Automation testing of the applications.
- Experienced in writing Training documents, Traceability Matrix.
- Well versed in all phases of STLC, including Requirement Analysis, Estimation, and Test
- Planning, Test cases, Traceability Matrix, Scheduling, Testing, defect tracking and reporting bug using ALM/Quality Center.
- Experienced in writing backend testing using SQL Queries.
- Experienced in Planning, Analyzing and Executing the UI Automation and Regression Test
- Scenarios using QTP/UFT.
- Experienced in monitoring Web Servers and Application Servers such as Microsoft IIS, Web logic and Database Servers Such as SQL Server during Performance Testing.
- Knowledge of various programming languages C/C++, VB, VB Script, C#, VB.Net, Java script, PL/ SQL, T-SQL etc.
- Possess good interpersonal and communication skills Strong ability to learn and adopt new
- Experienced in leading the offshore Testing Team and also experienced in User Training.
- Excellent Interpersonal, Leadership, Communication and Customer Relational Skills and Ability to successfully work under tight deadlines.
TECHNICAL SUMMARY:
Testing tools: Visual Studio Ultimate 2013,MS SQL 2014, Microsoft Outlook LoadRunner10.5,11.0,ALM11.0,QuickTestPro,JMeter,Perform ance Center11.0,11.5, Silk, QALoad
Scripting Languages: Shell script, VB script
Bug Reporting Tools: Quality Center, TestDirector, ClearQuest
Environments: Windows 2008/95/98/ NT/2000/XP, Unix, Linux, AIX, JBOSS,IBM Main Frame
Programming Languages: C, C++, Java, VB, SQL
Front-end tools: MS Visual Basic, MS FrontPage, Macromedia, Dream weaver
Databases: MS SQL Server 2007, MS Access-2000,DB2, Oracle
Web Technologies and Scripting Monitoring Tools: HTML/DHTML,XML,ASP, .Net, JSP, VBScript, JavaScript, FLASH SiteScope, TeamQuest, Wily, Tivoli Performance Viewer.
Other: Software's Working Knowledge of SAP, Adobe PhotoShop, MS Office
EXPERIENCE:
Confidential, Atlanta, GA
Sr. Manual tester
Responsibilities:
- Responsible for working on loan origination system application.
- Experience in writing and executing SQL queries on databases for backend testing.
- Validated the source system data with the staging data using SQL and Pl/SQL scripts.
- Conducted Gap Analysis on the AS-IS and TO-BE Quality processes and technology; and identified potential pitfalls, risks, and issues.
- Planned and attended SCRUM meetings.
- Written complex SQL queries to perform data validations.
- Experience in creating and executing SQL queries in Oracle, SQL Server, and MySQL tables to validate data at the back end.
- Developed Use Cases, Process Flow Diagrams, State, Activity and Context Diagrams.
- Service calls testing from ServiceNow Auto Tester.
- Maintained a traceability matrix for all requirements.
- Involved in data quality testing for data management .
- Responsible for working on IOS and Android mobile applications for bank of America.
- Worked on maintaining and capturing Medium and High level issues.
- Baselined all the issues under JRD, transferred them to BRR and SRR and resolved them.
- Followed AGILE methodology, created self-organizing team, induced enhanced communication for quick issue resolution & minimization of change control processes & its impacts.
- Played a key resource as Quality Analyst, Systems Analyst & Data Analyst during the entire SDLC phases of the project.
- Working on CRM IVR application testing.
- Created scripts in Cyara .
- Worked on IVR outbound and Inbound calls testing.
- Created test scripts through selenium and executed regression suites .
- Responsible for running batch jobs through Autosys.
- Extensively worked on the automated IVR testing .
- Tetsing of webservices and restful services through service now.
- Published issues that were transferred from BRR to SRR. Captured issues from JRD meetings.
- Helped define the scope of different projects by interacting with cross-functional teams through JAR sessions.
- Responsible for testing SAAS reporting to pull out and check report .
- Automating test data scripts through QTP.
- Testing of mainframes system, cobol,cics.
- Involved in doing testing on Service Now tool.
- Conducted JAR sessions, review sessions.
- Effectively interacted with developers and users for change requests, performed Gap analysis and impact analysis for issue resolutions/escalations.
- Initiated a repository to store change requests for future considerations.
- Prepared user training plans and provided end user training and presentations prior to the production dates and was involved in planning of deployment and post-deployment strategies.
Environment: Cyara,IVRMS Office, MS Visio, Agile Scrum, UML, Data warehouse, SQL, SDLC,Service Now,Selenium,SAAS,JIRA
Confidential, Chicago, IL
Quality Analyst
Responsibilities:
- Weekly Status meeting with Development and Management teams to discuss bugs and other issues.
- Reviewed the Business and functional requirement documents and identified test scenarios.
- Involved in developing test Plans and test cases based on high-level RSD’s and detailed designs.
- Authored Test Cases to include prerequisites, detailed directions and descriptions of the anticipated outcome.
- Extensively performed manual testing, requirements verification testing, functional and user acceptance testing (UAT) and Risk Based testing.
- Responsible for testing Salesforce ERP application
- Responsible for doing integration testing through Jenkins.
- Responsible for testing responsive behavior on smart phones and tablets on IOS and Android for applications.
- Involved in IVR testing.
- Extensively tested all inbound calls in IVR.
- Worked on Genesys framework in IVR
- Responsible for testing remote deposit capture (RDC) for banking application.
- Responsible for testing Lead Desktop Deposit (DTD) for deposits scenarios.
- Participated in Test Case walkthroughs, inspection meetings.
- Used TFS which provides source code management, reporting, requirements management, project management, automated builds, and lab management, testing and release management capabilities.
- Involved in estimating the timelines for the Business Need Requests for ongoing Releases.
- Involved in creation of test strategy and plan referring ETL Requirements documents that provides the approach of testing the Merlin DW and DM’s.
- Analyzed, developed, documented and validated Test Plan Strategy for the application, against the Use Case and Business Requirements Documents as part of the SDLC activity
- Involved in the Detailed Design meetings to review the ETL and Reporting requirements.
- Involved in creating scenarios and test cases in Test Director.
- Utilize knowledge of Java to create automation test scripts.
- Have created keyword driven frameworks too for this project wherever necessary.
- Involved in setting up hybrid frameworks as well.
- Involved in setting up the framework structure and defining the standards for framework.
- Responsible for automated testing with successful design, automation, and execution of Selenium based testing framework.
- Involved in creating, tracking and closing Defects using Team Track tracking system and generated reports and Defect metrics.
- Verified the data stored in the database with the help of SQL queries.
Environment: HP QC/ALM, Informatica 8.1.1, BOXIR2, Crystal Reports 10, Oracle 9i, TOAD, Team Track, PVCS,python,unix and CTRL-M.
Confidential, Atlanta, GA
Quality Analyst
Responsibilities:
- Involved in converting Use Cases to Process Flow Diagrams.
- Managed and produced some of the QA deliverables through formal project plans.
- Performed Smoke testing of the application from end-to end for testing different functionality and database mapping issues.
- Performed white box and black box testing, and identified and isolated issues.
- Validated reports by executing SQL queries and compared the data using File comparison tool.
- Performed regression, manual testing, ad-hoc testing, functional, integration, performance and user acceptance testing (UAT) on the web-based application.
- Involved in creation of conditions and scenarios for the Use Cases.
- Responsible for testing responsive behavior on smart phones and tablets on IOS and Android for applications.
- Responsible for testing remote deposit capture (RDC) for banking application.
- Responsible for mobile testing with devices.
- Responsible for testing Lead Desktop Deposit (DTD) for deposits scenarios.
- Involved in the Business review meetings to identify the conditions that need to be tested in a Use Case.
- Involved in creating, tracking and closing Defects using PVCS Tracker.
- Coordinated testing resources and end-user testing activities including publishing testing schedule, defects logging, identifying and implementing solutions as well as monitoring progress throughout completion
- Involved in creation of test cases in Test Director and identifying the data that can be used for the execution of the test cases by the execution team.
- Responsible for testing DB2 systems.
- Responsible for testing mainframes systems.
- Managed the onsite and onshore testing and testing resources.
- Verified the data stored in the database with the help of SQL queries.
- Mentored and trained other team members in use of tools and testing principles.
- Interacted with various members of the team to discuss and resolve defects, bugs and their priorities.
- Participated in daily status meetings to report any bugs, issues and risks
Environment: HP ALM/ Quality Center, Jira, SOA,HTML, XML, JavaScript, Web Services, Remote deposit capture (RDC), Lead Desktop Deposit (DTD).
Confidential, Roanoke, VA
Quality Analyst
Responsibilities:
- Analyzed business requirements, system requirements, Data mapping requirement specifications interacting with client, developers and QA team.
- Prepared detailed Test Plan, Test Strategy, Test Cases, and Test Script and executed them to ensure the business requirements are satisfied.
- Participated in Integration & status meeting, mentor QA resources and create Test metrics.
- Performed all aspects of verification, validation including Functional testing, Unit Testing, System testing,
- Regression testing, structural testing, Performance, load and Back-End testing manually.
- Responsible for creating test scripts using LoadRunner using various protocols like WEB HTTP/HTML, Web Services.
- Extensively worked in POS testing .
- Testing eCommerce applications.
- Responsible for creating Load Test scenarios based on the load testing scripts that are to be loaded using
- Web based and Java based Protocol Vuser scripts.
- Involved in monitoring test execution and system resource monitoring of different host machines.
- Monitored the Available bytes graphs that would give an idea as to the Memory leak if any present in the system.
- Responsible for the generation of the LoadRunner Analysis files based on the LoadRunner results file generated by the load test.
- Involved in Database testing by writing SQL queries for back-end testing.
- Testing downstream Web Services using SOAP UI.
- Generated detailed test status reports, performance/capacity reports, web trend analysis reports, and graphical charts for upper management.
- Responsible for preparing Daily and Weekly Test Summary Reports.
- Reporting detailed software defects and defect trending.
Environment: HP Quality Center, Java J2EE, SQL, Oracle/DB2, SOAP UI.