SUMMARY:

• Having 8 years of extensive IT experience in software Development Life Cycle (SDLC), Testing life cycle, Defect life cycle .
• Over 2 years of Experience mobile tester and payment processing through DTD and RDC.
• Good experience working with Waterfall and Agile application models.
• Experienced Responsive QA Tester with god experience on mobile testing with IOS and android.
• Extensively worked on Lead Desktop Deposit (DTD) and Remote Deposit Capture (RDC) for banking applications.
• Good experience working with WebSphere, Mainframe systems.
• Have knowledge on SOAP UI/SOA testing/XML.
• Extensively worked with Web applications and Client/Server applications.
• Good experience with enterprise scheduling tools like CTRL - M.
• Good Experience with Programming Languages like SQL.
• Experience with system testing that includes Websphere, Mainframe, MQ, Web Services, SQL and Oracle database backend systems..
• Good experience on testing tools like Test Director and Quality Center.
• Experience working on building and execution of the frameworks using selenium.
• Extensively participated in API and web Service testing.
• Proficient in the tasks of Bug tracking and Reporting using Test Director, Quality Center/ALM,
• Team Track and PVCS Tracker.
• Worked on Oracle Forms/Oracle CRM and Oracle 10 g applications extensively.
• Strong skills in Back-End testing using SQL queries to ensure data integrity and to validate business rules.
• Expertise is broad in scope, including - analysis, system software testing, documentation of test strategies, developing test cases, test automation, and defect tracking.
• Attended and participated in project management/status/review meetings, facilitate defect meetings and provide issue resolution regarding project status, quality assurance, and risk management, documented and communicated test results with managers.
• Involved in writing, maintaining and updating Test Documentation for various stages of testing.
• Sound knowledge and experience in various testing types like Functional, GUI, Regression,
• Parallel, Negative, Load, Stress, System and User Acceptance Testing.
• Proficient in testing software applications in UNIX client/server environment.
• Active role in requirements review, functional document review, Testing review and key resource for UAT phase and production roll-out.
• Experience with QA Methodology and QA Validations to ensure Quality Control.
• Good Knowledge of HP-UX 10.20, Sun OS 5.6, AIX and Windows NT/2000/XP.
• Possess a high technical aptitude and a high level of analytical ability.
• Excellent communication, interpersonal and presentation skills. Hardworking, self-motivated team player with a result oriented attitude.
• Have demonstrated knowledge of testing methodology and practices.
• Excellent understanding of Web Service Testing.
• Ability to work in a fast paced, short timeline, team based environment.
• Experienced in analyzing Business Requirements, Technical Requirements and Use Cases.
• Experienced in Preparing Test Plans, Defining Test Cases, Developing and Maintaining Test
• Scripts, Analyzing Test results, Defect Report and submission of Test Status.
• Worked with JIRA for defect tracking
• Experienced in formulating Test Plans, Test cases, Test Scenarios, Test Approach and set up testing environment.
• Developed automation Scripts for .net and java web based application and also thick client applications
• Worked in AGILE Methodology
• Expert in both Manual and Automation testing of the applications.
• Experienced in writing Training documents, Traceability Matrix.
• Well versed in all phases of STLC, including Requirement Analysis, Estimation, and Test
• Planning, Test cases, Traceability Matrix, Scheduling, Testing, defect tracking and reporting bug using ALM/Quality Center.
• Experienced in writing backend testing using SQL Queries.
• Experienced in Planning, Analyzing and Executing the UI Automation and Regression Test
• Scenarios using QTP/UFT.
• Experienced in monitoring Web Servers and Application Servers such as Microsoft IIS, Web logic and Database Servers Such as SQL Server during Performance Testing.
• Knowledge of various programming languages C/C++, VB, VB Script, C#, VB.Net, Java script, PL/ SQL, T-SQL etc.
• Possess good interpersonal and communication skills Strong ability to learn and adopt new
• Experienced in leading the offshore Testing Team and also experienced in User Training.
• Excellent Interpersonal, Leadership, Communication and Customer Relational Skills and Ability to successfully work under tight deadlines.

TECHNICAL SUMMARY:

Testing tools: Visual Studio Ultimate 2013,MS SQL 2014, Microsoft Outlook LoadRunner10.5,11.0,ALM11.0,QuickTestPro,JMeter,Perform ance Center11.0,11.5, Silk, QALoad

Scripting Languages: Shell script, VB script

Bug Reporting Tools: Quality Center, TestDirector, ClearQuest

Environments: Windows 2008/95/98/ NT/2000/XP, Unix, Linux, AIX, JBOSS,IBM Main Frame

Programming Languages: C, C++, Java, VB, SQL

Front-end tools: MS Visual Basic, MS FrontPage, Macromedia, Dream weaver

Databases: MS SQL Server 2007, MS Access-2000,DB2, Oracle

Web Technologies and Scripting Monitoring Tools: HTML/DHTML,XML,ASP, .Net, JSP, VBScript, JavaScript, FLASH SiteScope, TeamQuest, Wily, Tivoli Performance Viewer.

Other: Software's Working Knowledge of SAP, Adobe PhotoShop, MS Office

EXPERIENCE:

Confidential, Atlanta, GA

Sr. Manual tester

Responsibilities:

• Responsible for working on loan origination system application.
• Experience in writing and executing SQL queries on databases for backend testing.
• Validated the source system data with the staging data using SQL and Pl/SQL scripts.
• Conducted Gap Analysis on the AS-IS and TO-BE Quality processes and technology; and identified potential pitfalls, risks, and issues.
• Planned and attended SCRUM meetings.
• Written complex SQL queries to perform data validations.
• Experience in creating and executing SQL queries in Oracle, SQL Server, and MySQL tables to validate data at the back end.
• Developed Use Cases, Process Flow Diagrams, State, Activity and Context Diagrams.
• Service calls testing from ServiceNow Auto Tester.
• Maintained a traceability matrix for all requirements.
• Involved in data quality testing for data management .
• Responsible for working on IOS and Android mobile applications for bank of America.
• Worked on maintaining and capturing Medium and High level issues.
• Baselined all the issues under JRD, transferred them to BRR and SRR and resolved them.
• Followed AGILE methodology, created self-organizing team, induced enhanced communication for quick issue resolution & minimization of change control processes & its impacts.
• Played a key resource as Quality Analyst, Systems Analyst & Data Analyst during the entire SDLC phases of the project.
• Working on CRM IVR application testing.
• Created scripts in Cyara .
• Worked on IVR outbound and Inbound calls testing.
• Created test scripts through selenium and executed regression suites .
• Responsible for running batch jobs through Autosys.
• Extensively worked on the automated IVR testing .
• Tetsing of webservices and restful services through service now.
• Published issues that were transferred from BRR to SRR. Captured issues from JRD meetings.
• Helped define the scope of different projects by interacting with cross-functional teams through JAR sessions.
• Responsible for testing SAAS reporting to pull out and check report .
• Automating test data scripts through QTP.
• Testing of mainframes system, cobol,cics.
• Involved in doing testing on Service Now tool.
• Conducted JAR sessions, review sessions.
• Effectively interacted with developers and users for change requests, performed Gap analysis and impact analysis for issue resolutions/escalations.
• Initiated a repository to store change requests for future considerations.
• Prepared user training plans and provided end user training and presentations prior to the production dates and was involved in planning of deployment and post-deployment strategies.

Environment: Cyara,IVRMS Office, MS Visio, Agile Scrum, UML, Data warehouse, SQL, SDLC,Service Now,Selenium,SAAS,JIRA

Confidential, Chicago, IL

Quality Analyst

Responsibilities:

• Weekly Status meeting with Development and Management teams to discuss bugs and other issues.
• Reviewed the Business and functional requirement documents and identified test scenarios.
• Involved in developing test Plans and test cases based on high-level RSD’s and detailed designs.
• Authored Test Cases to include prerequisites, detailed directions and descriptions of the anticipated outcome.
• Extensively performed manual testing, requirements verification testing, functional and user acceptance testing (UAT) and Risk Based testing.
• Responsible for testing Salesforce ERP application
• Responsible for doing integration testing through Jenkins.
• Responsible for testing responsive behavior on smart phones and tablets on IOS and Android for applications.
• Involved in IVR testing.
• Extensively tested all inbound calls in IVR.
• Worked on Genesys framework in IVR
• Responsible for testing remote deposit capture (RDC) for banking application.
• Responsible for testing Lead Desktop Deposit (DTD) for deposits scenarios.
• Participated in Test Case walkthroughs, inspection meetings.
• Used TFS which provides source code management, reporting, requirements management, project management, automated builds, and lab management, testing and release management capabilities.
• Involved in estimating the timelines for the Business Need Requests for ongoing Releases.
• Involved in creation of test strategy and plan referring ETL Requirements documents that provides the approach of testing the Merlin DW and DM’s.
• Analyzed, developed, documented and validated Test Plan Strategy for the application, against the Use Case and Business Requirements Documents as part of the SDLC activity
• Involved in the Detailed Design meetings to review the ETL and Reporting requirements.
• Involved in creating scenarios and test cases in Test Director.
• Utilize knowledge of Java to create automation test scripts.
• Have created keyword driven frameworks too for this project wherever necessary.
• Involved in setting up hybrid frameworks as well.
• Involved in setting up the framework structure and defining the standards for framework.
• Responsible for automated testing with successful design, automation, and execution of Selenium based testing framework.
• Involved in creating, tracking and closing Defects using Team Track tracking system and generated reports and Defect metrics.
• Verified the data stored in the database with the help of SQL queries.

Environment: HP QC/ALM, Informatica 8.1.1, BOXIR2, Crystal Reports 10, Oracle 9i, TOAD, Team Track, PVCS,python,unix and CTRL-M.

Confidential, Atlanta, GA

Quality Analyst

Responsibilities:

• Involved in converting Use Cases to Process Flow Diagrams.
• Managed and produced some of the QA deliverables through formal project plans.
• Performed Smoke testing of the application from end-to end for testing different functionality and database mapping issues.
• Performed white box and black box testing, and identified and isolated issues.
• Validated reports by executing SQL queries and compared the data using File comparison tool.
• Performed regression, manual testing, ad-hoc testing, functional, integration, performance and user acceptance testing (UAT) on the web-based application.
• Involved in creation of conditions and scenarios for the Use Cases.
• Responsible for testing responsive behavior on smart phones and tablets on IOS and Android for applications.
• Responsible for testing remote deposit capture (RDC) for banking application.
• Responsible for mobile testing with devices.
• Responsible for testing Lead Desktop Deposit (DTD) for deposits scenarios.
• Involved in the Business review meetings to identify the conditions that need to be tested in a Use Case.
• Involved in creating, tracking and closing Defects using PVCS Tracker.
• Coordinated testing resources and end-user testing activities including publishing testing schedule, defects logging, identifying and implementing solutions as well as monitoring progress throughout completion
• Involved in creation of test cases in Test Director and identifying the data that can be used for the execution of the test cases by the execution team.
• Responsible for testing DB2 systems.
• Responsible for testing mainframes systems.
• Managed the onsite and onshore testing and testing resources.
• Verified the data stored in the database with the help of SQL queries.
• Mentored and trained other team members in use of tools and testing principles.
• Interacted with various members of the team to discuss and resolve defects, bugs and their priorities.
• Participated in daily status meetings to report any bugs, issues and risks

Environment: HP ALM/ Quality Center, Jira, SOA,HTML, XML, JavaScript, Web Services, Remote deposit capture (RDC), Lead Desktop Deposit (DTD).

Confidential, Roanoke, VA

Quality Analyst

Responsibilities:

• Analyzed business requirements, system requirements, Data mapping requirement specifications interacting with client, developers and QA team.
• Prepared detailed Test Plan, Test Strategy, Test Cases, and Test Script and executed them to ensure the business requirements are satisfied.
• Participated in Integration & status meeting, mentor QA resources and create Test metrics.
• Performed all aspects of verification, validation including Functional testing, Unit Testing, System testing,
• Regression testing, structural testing, Performance, load and Back-End testing manually.
• Responsible for creating test scripts using LoadRunner using various protocols like WEB HTTP/HTML, Web Services.
• Extensively worked in POS testing .
• Testing eCommerce applications.
• Responsible for creating Load Test scenarios based on the load testing scripts that are to be loaded using
• Web based and Java based Protocol Vuser scripts.
• Involved in monitoring test execution and system resource monitoring of different host machines.
• Monitored the Available bytes graphs that would give an idea as to the Memory leak if any present in the system.
• Responsible for the generation of the LoadRunner Analysis files based on the LoadRunner results file generated by the load test.
• Involved in Database testing by writing SQL queries for back-end testing.
• Testing downstream Web Services using SOAP UI.
• Generated detailed test status reports, performance/capacity reports, web trend analysis reports, and graphical charts for upper management.
• Responsible for preparing Daily and Weekly Test Summary Reports.
• Reporting detailed software defects and defect trending.

Environment: HP Quality Center, Java J2EE, SQL, Oracle/DB2, SOAP UI.