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Sr. Manual Tester Resume

Atlanta, GA


  • Having 8 years of extensive IT experience in software Development Life Cycle (SDLC), Testing life cycle, Defect life cycle .
  • Over 2 years of Experience mobile tester and payment processing through DTD and RDC.
  • Good experience working with Waterfall and Agile application models.
  • Experienced Responsive QA Tester with god experience on mobile testing with IOS and android.
  • Extensively worked on Lead Desktop Deposit (DTD) and Remote Deposit Capture (RDC) for banking applications.
  • Good experience working with WebSphere, Mainframe systems.
  • Have knowledge on SOAP UI/SOA testing/XML.
  • Extensively worked with Web applications and Client/Server applications.
  • Good experience with enterprise scheduling tools like CTRL - M.
  • Good Experience with Programming Languages like SQL.
  • Experience with system testing that includes Websphere, Mainframe, MQ, Web Services, SQL and Oracle database backend systems..
  • Good experience on testing tools like Test Director and Quality Center.
  • Experience working on building and execution of the frameworks using selenium.
  • Extensively participated in API and web Service testing.
  • Proficient in the tasks of Bug tracking and Reporting using Test Director, Quality Center/ALM,
  • Team Track and PVCS Tracker.
  • Worked on Oracle Forms/Oracle CRM and Oracle 10 g applications extensively.
  • Strong skills in Back-End testing using SQL queries to ensure data integrity and to validate business rules.
  • Expertise is broad in scope, including - analysis, system software testing, documentation of test strategies, developing test cases, test automation, and defect tracking.
  • Attended and participated in project management/status/review meetings, facilitate defect meetings and provide issue resolution regarding project status, quality assurance, and risk management, documented and communicated test results with managers.
  • Involved in writing, maintaining and updating Test Documentation for various stages of testing.
  • Sound knowledge and experience in various testing types like Functional, GUI, Regression,
  • Parallel, Negative, Load, Stress, System and User Acceptance Testing.
  • Proficient in testing software applications in UNIX client/server environment.
  • Active role in requirements review, functional document review, Testing review and key resource for UAT phase and production roll-out.
  • Experience with QA Methodology and QA Validations to ensure Quality Control.
  • Good Knowledge of HP-UX 10.20, Sun OS 5.6, AIX and Windows NT/2000/XP.
  • Possess a high technical aptitude and a high level of analytical ability.
  • Excellent communication, interpersonal and presentation skills. Hardworking, self-motivated team player with a result oriented attitude.
  • Have demonstrated knowledge of testing methodology and practices.
  • Excellent understanding of Web Service Testing.
  • Ability to work in a fast paced, short timeline, team based environment.
  • Experienced in analyzing Business Requirements, Technical Requirements and Use Cases.
  • Experienced in Preparing Test Plans, Defining Test Cases, Developing and Maintaining Test
  • Scripts, Analyzing Test results, Defect Report and submission of Test Status.
  • Worked with JIRA for defect tracking
  • Experienced in formulating Test Plans, Test cases, Test Scenarios, Test Approach and set up testing environment.
  • Developed automation Scripts for .net and java web based application and also thick client applications
  • Worked in AGILE Methodology
  • Expert in both Manual and Automation testing of the applications.
  • Experienced in writing Training documents, Traceability Matrix.
  • Well versed in all phases of STLC, including Requirement Analysis, Estimation, and Test
  • Planning, Test cases, Traceability Matrix, Scheduling, Testing, defect tracking and reporting bug using ALM/Quality Center.
  • Experienced in writing backend testing using SQL Queries.
  • Experienced in Planning, Analyzing and Executing the UI Automation and Regression Test
  • Scenarios using QTP/UFT.
  • Experienced in monitoring Web Servers and Application Servers such as Microsoft IIS, Web logic and Database Servers Such as SQL Server during Performance Testing.
  • Knowledge of various programming languages C/C++, VB, VB Script, C#, VB.Net, Java script, PL/ SQL, T-SQL etc.
  • Possess good interpersonal and communication skills Strong ability to learn and adopt new
  • Experienced in leading the offshore Testing Team and also experienced in User Training.
  • Excellent Interpersonal, Leadership, Communication and Customer Relational Skills and Ability to successfully work under tight deadlines.


Testing tools: Visual Studio Ultimate 2013,MS SQL 2014, Microsoft Outlook LoadRunner10.5,11.0,ALM11.0,QuickTestPro,JMeter,Perform ance Center11.0,11.5, Silk, QALoad

Scripting Languages: Shell script, VB script

Bug Reporting Tools: Quality Center, TestDirector, ClearQuest

Environments: Windows 2008/95/98/ NT/2000/XP, Unix, Linux, AIX, JBOSS,IBM Main Frame

Programming Languages: C, C++, Java, VB, SQL

Front-end tools: MS Visual Basic, MS FrontPage, Macromedia, Dream weaver

Databases: MS SQL Server 2007, MS Access-2000,DB2, Oracle

Web Technologies and Scripting Monitoring Tools: HTML/DHTML,XML,ASP, .Net, JSP, VBScript, JavaScript, FLASH SiteScope, TeamQuest, Wily, Tivoli Performance Viewer.

Other: Software's Working Knowledge of SAP, Adobe PhotoShop, MS Office


Confidential, Atlanta, GA

Sr. Manual tester


  • Responsible for working on loan origination system application.
  • Experience in writing and executing SQL queries on databases for backend testing.
  • Validated the source system data with the staging data using SQL and Pl/SQL scripts.
  • Conducted Gap Analysis on the AS-IS and TO-BE Quality processes and technology; and identified potential pitfalls, risks, and issues.
  • Planned and attended SCRUM meetings.
  • Written complex SQL queries to perform data validations.
  • Experience in creating and executing SQL queries in Oracle, SQL Server, and MySQL tables to validate data at the back end.
  • Developed Use Cases, Process Flow Diagrams, State, Activity and Context Diagrams.
  • Service calls testing from ServiceNow Auto Tester.
  • Maintained a traceability matrix for all requirements.
  • Involved in data quality testing for data management .
  • Responsible for working on IOS and Android mobile applications for bank of America.
  • Worked on maintaining and capturing Medium and High level issues.
  • Baselined all the issues under JRD, transferred them to BRR and SRR and resolved them.
  • Followed AGILE methodology, created self-organizing team, induced enhanced communication for quick issue resolution & minimization of change control processes & its impacts.
  • Played a key resource as Quality Analyst, Systems Analyst & Data Analyst during the entire SDLC phases of the project.
  • Working on CRM IVR application testing.
  • Created scripts in Cyara .
  • Worked on IVR outbound and Inbound calls testing.
  • Created test scripts through selenium and executed regression suites .
  • Responsible for running batch jobs through Autosys.
  • Extensively worked on the automated IVR testing .
  • Tetsing of webservices and restful services through service now.
  • Published issues that were transferred from BRR to SRR. Captured issues from JRD meetings.
  • Helped define the scope of different projects by interacting with cross-functional teams through JAR sessions.
  • Responsible for testing SAAS reporting to pull out and check report .
  • Automating test data scripts through QTP.
  • Testing of mainframes system, cobol,cics.
  • Involved in doing testing on Service Now tool.
  • Conducted JAR sessions, review sessions.
  • Effectively interacted with developers and users for change requests, performed Gap analysis and impact analysis for issue resolutions/escalations.
  • Initiated a repository to store change requests for future considerations.
  • Prepared user training plans and provided end user training and presentations prior to the production dates and was involved in planning of deployment and post-deployment strategies.

Environment: Cyara,IVRMS Office, MS Visio, Agile Scrum, UML, Data warehouse, SQL, SDLC,Service Now,Selenium,SAAS,JIRA

Confidential, Chicago, IL

Quality Analyst


  • Weekly Status meeting with Development and Management teams to discuss bugs and other issues.
  • Reviewed the Business and functional requirement documents and identified test scenarios.
  • Involved in developing test Plans and test cases based on high-level RSD’s and detailed designs.
  • Authored Test Cases to include prerequisites, detailed directions and descriptions of the anticipated outcome.
  • Extensively performed manual testing, requirements verification testing, functional and user acceptance testing (UAT) and Risk Based testing.
  • Responsible for testing Salesforce ERP application
  • Responsible for doing integration testing through Jenkins.
  • Responsible for testing responsive behavior on smart phones and tablets on IOS and Android for applications.
  • Involved in IVR testing.
  • Extensively tested all inbound calls in IVR.
  • Worked on Genesys framework in IVR
  • Responsible for testing remote deposit capture (RDC) for banking application.
  • Responsible for testing Lead Desktop Deposit (DTD) for deposits scenarios.
  • Participated in Test Case walkthroughs, inspection meetings.
  • Used TFS which provides source code management, reporting, requirements management, project management, automated builds, and lab management, testing and release management capabilities.
  • Involved in estimating the timelines for the Business Need Requests for ongoing Releases.
  • Involved in creation of test strategy and plan referring ETL Requirements documents that provides the approach of testing the Merlin DW and DM’s.
  • Analyzed, developed, documented and validated Test Plan Strategy for the application, against the Use Case and Business Requirements Documents as part of the SDLC activity
  • Involved in the Detailed Design meetings to review the ETL and Reporting requirements.
  • Involved in creating scenarios and test cases in Test Director.
  • Utilize knowledge of Java to create automation test scripts.
  • Have created keyword driven frameworks too for this project wherever necessary.
  • Involved in setting up hybrid frameworks as well.
  • Involved in setting up the framework structure and defining the standards for framework.
  • Responsible for automated testing with successful design, automation, and execution of Selenium based testing framework.
  • Involved in creating, tracking and closing Defects using Team Track tracking system and generated reports and Defect metrics.
  • Verified the data stored in the database with the help of SQL queries.

Environment: HP QC/ALM, Informatica 8.1.1, BOXIR2, Crystal Reports 10, Oracle 9i, TOAD, Team Track, PVCS,python,unix and CTRL-M.

Confidential, Atlanta, GA

Quality Analyst


  • Involved in converting Use Cases to Process Flow Diagrams.
  • Managed and produced some of the QA deliverables through formal project plans.
  • Performed Smoke testing of the application from end-to end for testing different functionality and database mapping issues.
  • Performed white box and black box testing, and identified and isolated issues.
  • Validated reports by executing SQL queries and compared the data using File comparison tool.
  • Performed regression, manual testing, ad-hoc testing, functional, integration, performance and user acceptance testing (UAT) on the web-based application.
  • Involved in creation of conditions and scenarios for the Use Cases.
  • Responsible for testing responsive behavior on smart phones and tablets on IOS and Android for applications.
  • Responsible for testing remote deposit capture (RDC) for banking application.
  • Responsible for mobile testing with devices.
  • Responsible for testing Lead Desktop Deposit (DTD) for deposits scenarios.
  • Involved in the Business review meetings to identify the conditions that need to be tested in a Use Case.
  • Involved in creating, tracking and closing Defects using PVCS Tracker.
  • Coordinated testing resources and end-user testing activities including publishing testing schedule, defects logging, identifying and implementing solutions as well as monitoring progress throughout completion
  • Involved in creation of test cases in Test Director and identifying the data that can be used for the execution of the test cases by the execution team.
  • Responsible for testing DB2 systems.
  • Responsible for testing mainframes systems.
  • Managed the onsite and onshore testing and testing resources.
  • Verified the data stored in the database with the help of SQL queries.
  • Mentored and trained other team members in use of tools and testing principles.
  • Interacted with various members of the team to discuss and resolve defects, bugs and their priorities.
  • Participated in daily status meetings to report any bugs, issues and risks

Environment: HP ALM/ Quality Center, Jira, SOA,HTML, XML, JavaScript, Web Services, Remote deposit capture (RDC), Lead Desktop Deposit (DTD).

Confidential, Roanoke, VA

Quality Analyst


  • Analyzed business requirements, system requirements, Data mapping requirement specifications interacting with client, developers and QA team.
  • Prepared detailed Test Plan, Test Strategy, Test Cases, and Test Script and executed them to ensure the business requirements are satisfied.
  • Participated in Integration & status meeting, mentor QA resources and create Test metrics.
  • Performed all aspects of verification, validation including Functional testing, Unit Testing, System testing,
  • Regression testing, structural testing, Performance, load and Back-End testing manually.
  • Responsible for creating test scripts using LoadRunner using various protocols like WEB HTTP/HTML, Web Services.
  • Extensively worked in POS testing .
  • Testing eCommerce applications.
  • Responsible for creating Load Test scenarios based on the load testing scripts that are to be loaded using
  • Web based and Java based Protocol Vuser scripts.
  • Involved in monitoring test execution and system resource monitoring of different host machines.
  • Monitored the Available bytes graphs that would give an idea as to the Memory leak if any present in the system.
  • Responsible for the generation of the LoadRunner Analysis files based on the LoadRunner results file generated by the load test.
  • Involved in Database testing by writing SQL queries for back-end testing.
  • Testing downstream Web Services using SOAP UI.
  • Generated detailed test status reports, performance/capacity reports, web trend analysis reports, and graphical charts for upper management.
  • Responsible for preparing Daily and Weekly Test Summary Reports.
  • Reporting detailed software defects and defect trending.

Environment: HP Quality Center, Java J2EE, SQL, Oracle/DB2, SOAP UI.

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