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Senior Quality Assurance Analyst Resume

Tampa, FL

SUMMARY:

  • Decisive, action - oriented and results-focused professional with 22 plus years of total IT experience that includes an exclusive 12+ years experience in Software Quality Assurance. Offer outstanding talents in creating and maintaining test automation frameworks, creating and managing test strategies, test plans, test cases and test scripts . Driven by new challenges and desire to be successful in all endeavors.
  • Certified as Software Quality Analyst (CSQA) .
  • Awarded “Certificate of Excellence” and “ Wall of Stars Award ” by the clients for outstanding performance in projects.
  • Vast experience in testing applications belonging to diverse areas like Telecom solutions (Operational Service Systems), TAP3 GSM Protocol, Web based systems, Customer Relationship Management , e-Business systems, Real Time Systems , ETL based systems, Financial Accounting & Payroll , Management Information Systems, Medical Claims Processing systems and Application Packaging .
  • Extensive experience in creating and maintaining Test Automation Frameworks like Key-word driven and Data-driven .
  • Extensive experience managing test teams (3 - 20 members) of varying sizes.
  • Experience includes testing of Web based, Mainframe & Client/Server applications with Oracle, CICS and Sybase as the databases on Windows, Mainframe, Linux and UNIX operating systems.
  • Expertise in Automated as well as Manual testing.
  • Expertise in automation using QTP ( using Business Components) , Winrunner ( using Business Components) , VBScript , UNIX shell scripting and Perl .
  • Extensive experience in Functional testing, Unit testing, Integration testing, Independent testing, Regression testing, Black Box testing, White Box testing, GUI testing, API testing, Back-end testing, End-End testing and User Acceptance testing.
  • Expertise in testing applications developed using different SDLC development methods like Waterfall model, Agile and Xtreme programming .
  • Expertise in Testing all phases, from requirements analysis to user acceptance testing, of Software Development Life Cycle ( SDLC ).
  • Excellent hands on experience with Mercury Interactive automation tools like Win Runner, Quick Test Pro (QTP), Quality Center/Test Director, HP Application Lifecycle Management and requirements gathering tool Caliber RM .
  • Extensive experience in software programming in C++, Java, VBScript and Javascript .
  • Extensive experience performing back-end testing using PL/SQL .
  • Extensive experience in Rally Agile Project Management Tool.
  • Knowledge of automated unit testing tools like JUnit .
  • Experience in Configuration Management activities like installing the builds in the test environments.
  • Strong working knowledge of different testing methodologies and techniques .
  • Effectively involved in defect tracking , reporting, reviewing and analyzing the test results ( Test Metrics ) using defect-tracking tool/Management tool Quality Center/Test Director .
  • Experience in implementing Quality Processes and Procedures (like Capability Maturity Model { CMM } and People CMM { PCMM }) across multitude of projects.
  • Vast experience in Operational Support Systems like Activation & Provisioning and Bulk Migration Tools .
  • Trained in and part of implementation team of Six Sigma model .
  • Ability to work independently and as part of a team and multi-task to meet the competing demands effectively. Need minimal supervision, self-motivated, self-starter able to work independently and collaboratively within a diverse technical team.
  • Result oriented with ability to meet the deadlines.
  • Excellent analytical, communication, interpersonal and presentation skills .
  • Extensive experience working in onsite-offshore set up.
  • Strong ability to learn/adopt new skills and versatile to adapt to new environment of any project.

TECHNICAL PROFICIENCIES:

Testing Tools: WinRunner, Quick Test Pro (QTP), Test Director / Quality Center, QC Business Components, Enterprise Tester, HP Application Lifecycle Management, Rally

Defect Tracking Tools: Quality Center/Test Director, Remedy, Rational Clearcase, DDTS, JIRA

Documenting Tools: SQA Robot and Robo Help

Languages: C, C++, Java, Javascript, VBScript, HTML, SQL, PL/SQL, Perl, UNIX shell scripting, EJB, Servlets

Databases: Oracle, MS-Access, Sybase, CICS

Operating Systems: UNIX (Solaris, HP-UX), Windows 95/97/NT/2000/XP/7, DOS, Linux, IBM Mainframe

Web/App Servers: Java Webserver, Weblogic server

Others: Caliber RM, MS Outlook, Lotus Notes, MS Office Suite, TOAD, SQL Developer, Citrix Server, Wise for Windows Installer, Wise Install Master, DB Visualizer, PeopleSoft, JUnit, Veridata. Kepler Eclipse Java EE IDE for Web Developers V2.2, DataStax DevCenter 1.1.1, Altova XMLSpy 2014

PROJECT EXPERIENCE:

Confidential, Tampa, FL

Senior Quality Assurance Analyst

Responsibilities:

  • Analyzed business requirements by interacting with developers and business analysts to create Test Plan and Test Cases to cover overall quality assurance testing.
  • Prepared and submitted the schedules and resource requirements for the testing efforts.
  • Prepared test conditions detailing the high level overview.
  • Ensured review of QA documentation for accuracy, consistency, and completeness.
  • Interacted with the business analysts to identify the components to be added to the framework .
  • Created a new key-word based automation framework using Business Process testing (BPT) in Quality Center.
  • Performed manual testing and executed automated test scripts .
  • Participated in meetings with project / Client manager and programmers to report and discuss the status and provide regular feedback.
  • Ensured review of QA documentation for accuracy, consistency, and completeness.
  • Extensively used Quality Center for the preparation of all testing-related documentation including test plans, test cases test progress reports/graphs and defect reports .
  • Extensively used Rally Agile Project Management Tool for tracking project progress.
  • Created a new key-word based automation framework using Business Process testing (BPT) in Quality Center.
  • Automated the test cases in Java using the Eclipse software.
  • Automated test cases using Quick Test Pro (QTP) and used it as an automated tool for functional and regression testing.
  • Analyzed and researched test execution results , isolate and log new discrepancies in Quality Center (defect tracking tool), communicate with and assist programmers in researching them, retest the staged fixes and sign them off.
  • Provided Senior Management Test Prep and Execution Metrics for all testing phases of the project.
  • Involved in End-to-End testing and User Acceptance Testing .
  • Wrote PL/SQL queries to fetch data from database and compared with the test results.
  • Traced the log files on the servers using UNIX commands to i dentify the error messages and coordinated with the developers to analyze the cause.
  • Extensively used TOAD and DataStax DevCenter for data validation.
  • Extensively used XML Spy to prepare test data.

Environment: Windows 7, Windows XP, UNIX, HP Application Lifecycle Management (ALMQC) v11.0, Quick Test Pro (QTP), Business Components (BPT), DB Visualizer, Oracle, LDAP, TOAD, Veridata, Softerra LDAP Browser 2.6, SQL, PL/SQL, XML, Java Weblogic, Kepler Eclipse Java EE IDE for Web Developers V2.2, DataStax DevCenter 1.1.1, Altova XMLSpy 2014, Rally

Confidential, Atlanta, GA

QA Engineer

Responsibilities:

  • Analyzed business requirements by interacting with developers and business analysts to create Test Plan and Test Cases to cover overall quality assurance testing.
  • Prepared and submitted the schedules and resource requirements for the testing efforts.
  • Prepared test conditions detailing the high level overview.
  • Ensured review of QA documentation for accuracy, consistency, and completeness.
  • Participated in meetings with project / Client manager and programmers to report and discuss the status and provide regular feedback.
  • Extensively used Quality Center and Enterprise Tester for the preparation of all testing-related documentation including test plans, test cases/scripts test progress reports/graphs and defect reports .
  • Performed Configuration Management activities like installing the builds into all the testing environments and maintained them up to date with the latest release code.
  • Provided Senior Management Test Prep and Execution Metrics for all testing phases of the project.
  • Involved in User Acceptance Testing .
  • Wrote PL/SQL queries to fetch data from database and compared with the test results.
  • Analyzed and researched test execution results , isolate and log new discrepancies in JIRA (defect tracking tool), communicate with and assist programmers in researching them, retest the staged fixes and sign them off.

Environment: Windows 7, Windows XP, Informatica, Oracle 11G, Enterprise Tester 4.0, JIRA 5.1, Quality Center 10.0, SQL Developer

Confidential, Richardson, TX

Quality Analyst

Responsibilities:

  • Prepared test conditions detailing the high level overview
  • Perform White-box testing where every field of every claim is validated.
  • Ensured review of QA documentation for accuracy, consistency, and completeness.
  • Participated in meetings with project / Client manager and programmers to report and discuss the status and provide regular feedback.
  • Automated test cases using Quick Test Pro (QTP) and used QTP as an automated tool for functional and regression testing.
  • Extensively used Quality Center for the preparation of all testing-related documentation including test plans, test cases/scripts and defect reports .
  • Analyzed and researched test execution results , isolate and log new discrepancies in Quality Center (defect tracking tool), communicate with and assist programmers in researching them, retest the staged fixes and sign them off.

Environment: Windows XP, IBM Mainframe, Java, Quality Center 10.0, CICS, Oracle, Quick Test Professional 10.0

Confidential, Tampa, FL

Sr. Systems Engineer QA

Responsibilities:

  • Analyzed business requirements by interacting with developers and business analysts to create Test Plan and Test Cases to cover overall quality assurance testing.
  • Prepared and submitted the schedules for the testing efforts.
  • Prepared test conditions detailing the high level overview.
  • Ensured review of QA documentation for accuracy, consistency, and completeness.
  • Participated in meetings with project / Client manager and programmers to report and discuss the status and provide regular feedback.
  • Extensively used Quality Center for the preparation of all testing-related documentation including test plans, test cases/scripts test progress reports/graphs and defect reports .
  • Performed Configuration Management activities like installing the builds into all the testing environments and maintained them up to date with the latest release code.
  • Provided Senior Management Test Prep and Execution Metrics for all testing phases of the project.
  • Wrote LDAP queries and SQL (for Oracle) queries to fetch data from database and compared with the test results.
  • Analyzed and researched test execution results , perform root cause analysis for the problems, isolate and log new discrepancies in Quality Center (defect tracking tool), communicate with and assist programmers in researching them, retest the staged fixes and sign them off.

Environment: Windows XP, Java, Java Weblogic server, Oracle 11G, Quality Center 10.0, SQL, SQL Developer, LDAP, UNIX.

Confidential, Muscatine, IA

Automation Tester

Responsibilities:

  • Analyzed business requirements by interacting with developers and business analysts to create Test Plan and Test Cases to cover overall quality assurance testing.
  • Prepared and submitted the schedules and resource requirements for the testing efforts.
  • Prepared test conditions detailing the high level overview.
  • Maintained the current automation framework designed using Business Components in Quality Center.
  • Interacted with the business analysts to identify the components to be added to the framework .
  • Performed manual testing and executed automated test scripts .
  • Ensured review of QA documentation for accuracy, consistency, and completeness.
  • Participated in meetings with project / Client manager and programmers to report and discuss the status and provide regular feedback.
  • Automated test cases using QC Business Components , Quick Test Pro (QTP) and Winrunner and used it as an automated tool for functional and regression testing.
  • Extensively used Quality Center for the preparation of all testing-related documentation including test plans, test cases/scripts test progress reports/graphs and defect reports .
  • Provided Senior Management Test Prep and Execution Metrics for all testing phases of the project.
  • Involved in End-to-End testing and User Acceptance Testing .
  • Wrote PL/SQL queries to fetch data from database and compared with the test results.
  • Analyzed and researched test execution results , isolate and log new discrepancies in Quality Center (defect tracking tool), communicate with and assist programmers in researching them, retest the staged fixes and sign them off.

Environment: Windows XP, .Net, SQL Server 2008, PeopleSoft 9.x, Quality Center, Business Components, Quick Test Pro (QTP) 9.2, Winrunner 9.2

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