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Test Lead/defect Manager Resume

Chicago, IL

EXPERIENCE SUMMARY:

  • ISTQB, ISEB certified Testing professional with 12 years of experience in Testing. Proficiency in Mainframe Testing, web/GUI, PEGA, Mobile testing, Security, Web Service, Automation testing, Data Warehouse testing, Database testing.
  • Experience in handling testing team with multiple projects.
  • Strong understanding of SDLC, STLC and involved in all its phases.
  • Involved in Estimation, Planning, cost - of-quality and quality risk analysis
  • Proficiency in writing test scripts and test scenarios, data loading and extraction, identifying defects and reporting, configuration of testing environment, creation and execution of system test plans and test cases, as well as defect tracking.
  • Strong skills in RDBMS backend testing and Database Testing using SQL queries.
  • Expertise in Specifications and Requirements Analysis, Testing Methodology, Test Plan, Test Strategy, Use Cases - Test Cases Preparation and Documentation.
  • Experience with Web Services, Soap UI Tool, XML, Validating request and response XML, SOAP Web Service calls,
  • Designing, Developing & Implementing manual tests for GUI, Functional, Integration, Regression, Stress, Smoke, Sanity, Performance, Compatibility, Cross-Platform, System, Data Driven and User Acceptance, Mobile Testing and automate test scripts for regression testing using selenium
  • Hands on experience with AGILE testing practices: applied incremental approach to testing within sprint releases, user stories to define the end to end scenarios between communicating web based products.
  • Hands on experience with project Estimations and project planning processes.
  • Expertise in writing SQL Queries, SQL *PLUS, PLSQL stored procedures for databases like Oracle, MySQL, DB2 on UNIX as well as Windows platforms.
  • Ability to Test new and legacy custom-built applications, with or without the use of formal test cases/scripts
  • Hands-on coding using Java and Writing Selenium Web Driver Test Cases with Java
  • Experienced working with automated testing tools including Selenium, Quality Center under different Environments for various applications adhering to different industry standards.
  • Strong Domain knowledge of Healthcare, Banking, Telecom.
  • Extensive experience in IBM Mainframe Testing using COBOL, VSAM, DB2, JCL ESP, SSO Vantive, Quality center, File aid, Attachmate, SDSF, SQL PLUS, CMPM, NDM, PRISM, file manager, Ben-admin, form admin, Selenium IDE, .Net Frame work, Defect Management Using HP ALM, and JIRA, CA Rally, Created RTM Matrix, Test Planning, Testing Strategy, Test cases, Flows are capturing and covering all the Functional/Non-Functional requirements.
  • Responsible for gathering required sources for each defect tickets that is open in order to bring resolution on the defect.
  • Published agendas, meeting minutes, issues, action items and due dates for each meeting conducted.
  • Responsible for closing open defects using Defect Chat Rooms by engaging all resources within the development life cycle
  • Ensure Defect status and notes are current throughout the lifecycle using Rally and Quality Center
  • Attend daily defect meetings to give current status and to give next action for all responsible defects
  • Host Meetings with necessary resources to resolve defects.
  • Create daily status of defects for metrics
  • Attend daily Trinity Team Meetings to get input on top defects and follow up to closure
  • Ensure Defect status and notes are current throughout the lifecycle using Rally and Quality Center
  • Manage defects across multiple work-streams to align with associated project
  • Logging and prioritizing the defects received from the client during the UAT stage in the Defect Management Tool
  • Maintaining absolute integrity of the defect database and ensuring a full audit trail for any changes made to defect status outside of the defect process.
  • Analysis and reporting of defect information to assist management with risk management, process improvement and project management

TECHNICAL SKILLS:

Operating Systems: MVS/ESA, OS/390, Z/OS, WINDOWS, UNIX, Linux

Languages: VS COBOL II, JCL, C, C++, Java, HTML, XMLC, C#, XML

OLTP: CICS

Data Bases: DB2, ORACLE, VSAM. IMSDB

Tools: Quality Centre, ALM, File AID, IBM Ration Change, WebLogic. SSO, SDSF, ESP, Vantive, Attachmate, VDI, PN,OPF,Github,Ant PST, File manager, CMPM, ESP, PPM, Field Glass, Selenium IDE, AQT, RTC, RQM, I navigator, CA Agile (Rally), PEGA, Eclipse. ALM, J-unit, SQL,.Net, SOAP UI, Toad, Putty, JIRA, Rational Clear Quest, Rational Clear Case, MS Office, Xpath, Firebug, TEST NG,Service Now, MTM,TFS,XML, Java Script.

Quality processes: BMS, ITUP, Express script quality process

PROFESSIONAL EXPERIENCE:

Confidential, Chicago, IL

Test Lead/Defect Manager

Responsibilities:

  • Analyzing test requirements and preparation of Test strategy, Test plan, test case and test data design, preparing release notes for code delivery.
  • Defect management through ALM.
  • Test planning, execution in both Test and UAT environments.
  • Worked with Creation of Members and enrollment
  • Claim processing using Rx claim systems
  • Project Implementation method Agile.
  • Database management using SQL.
  • Web service testing using SOAP UI and working with the following functionalities functional testing, properties, assertions, mocking, load test
  • Extensive knowledge in Share point
  • Worked with REST API testing using postman.
  • Traceability matrix preparation, Test data preparation, test data validation
  • Creating strategies to mitigate those risks and take necessary measures to control the risks.
  • XML data validations.
  • Work allocation to team members as per the requirements and priorities.
  • Awareness to all the stake holders for the various risks.
  • Building up a team and choosing right number and skill set of resources.
  • Assign various tasks to the engineers as per strength of individual.
  • Maintaining cordial relationships between cross functional teams like development, configuration management, program management, product managers etc.
  • Ensure that the highly motivated environment is creating in the team
  • Have team meetings Confidential appropriate time to understand & review the current risks and motivate team to resolve the same.
  • Ensuring that the several testing and validation processes are improved continuously.
  • Motivate team to improve the efficiency so that the time saved can be used in different work areas.
  • Challenge the team continuously to move towards automation for all daily works
  • Publish the improvements to all the stakeholders and depict the improvements using data points.
  • Create quarterly milestones for yearly improvement projects and set deadlines for the team to complete them.
  • Tested the application under different networks and Internet speeds including on 3G, 4G/LTE and Wi-Fi
  • Defining quality standards and metrics for the current project/product.
  • Prepared test closure reports.
  • Status updates through various reports like daily status and daily defect reports.
  • Reviewing status reports from team managers and taking appropriate actions accordingly.
  • Solving Severity and critical defects created by QA Testing Team.
  • Involved in Test execution and defect tracking.
  • Used Quality Center as Test Management tool and as Bug Tracking tool.
  • Written automation scripts for Regression test cases and executes using Selenium
  • Worked with Junit,TEST NG
  • Involved in preparing test cases using Selenium Web driver to validate all UI components, pop ups, Browser navigations, Mouse Movements.
  • Checking the Error Messages
  • Identified test cases to automate. Automate those test cases using Selenium Web Driver
  • Used firebug to identify object's ids, Name, XPaths, links in the application.
  • Responsible in executing Selenium test scripts on different browsers and checked for compatibility.
  • Automated the Test cases using Selenium for Regression testing.

Confidential, Lexington, SC

Test Lead

Responsibilities:

  • Analyzed business requirements, Functional Specifications and Use Cases, prepared Test Strategy and Test plan, test scenarios Prepared project estimates
  • Created and executed manual smoke, functional, regression, system, integration and exploratory tests.
  • Sending crisp and clear status to the higher management.
  • Creating and defining risks contingencies and plans.
  • Create backup plans for all the testing strategies.
  • Database management using SQL
  • Tested the application under different networks and Internet speeds including on 3G, 4G/LTE and Wi-Fi
  • Performed compatibility testing with various mobile handsets to ensure that functionality working as expected.
  • Performed compatibility testing with various mobile handsets to ensure that functionality working as expected.
  • Involved in testing application on different mobile Platform such as iOS and Android devices.
  • Finding and arranging behavioral, functional, non-functional training needs for the team
  • Set Quality standards for the teams in various new testing technologies in the industry, this may include finding new strategies for automation testing and day to day work processes like agile and scrum.
  • Involved in Defect management process and test environment setup with help of configuration management team.
  • Test management in UAT environment.
  • Executed test suites and perform other types of testing as described in the test plan. Test data preparation using XML
  • Worked with ALM
  • Have team meetings Confidential appropriate time to understand & review the current risks and motivate team to resolve the same.
  • Ensure that the several testing and validation processes are improved continuously.
  • Interacted with Functional and Technical Leads/Developers for understanding the requirements.
  • Involved in preparing test cases using Selenium Web driver to validate all UI components, pop ups, Browser navigations, Mouse Movements.
  • Extensively automated regression and functional test suites using Selenium Web Driver using object oriented programming JAVA
  • Able to execute automated web services testing processes. Performed Cross Browser Testing

Confidential, NJ

Test Lead

Responsibilities:

  • Test case, Test Plan and test data design, Test Execution and Defect Tracking
  • Reporting the test execution status to team lead and project manager
  • Database management through SQL.
  • Created UAT test strategy, test case documents.
  • Executed UAT test cases and test reports maintenance
  • Preparing project estimates. Defect management using HP Quality Centre.
  • Expertise in Executing the Test cases and raising the defects using the
  • Helping to team in Identify high priority defects during execution and follow the defect documentation process to provide defect context for future reference
  • Resolve discrepancies, technical problems and issues that arise in the project
  • Experience in gathering requirements and share the knowledge within the team
  • Understanding and defining areas to calculate the overall risk to the project.
  • Creating strategies to mitigate those risks and take necessary measures to control the risks. Awareness to all the stake holders for the various risks
  • Worked on SOAP UI web service testing
  • Create backup plans for all the testing strategies.
  • Have team meetings Confidential appropriate time to understand & review the current risks and motivate team to resolve the same. Extensively automated regression and functional test suites using Selenium Web Driver, and JAVA
  • Used Selenium Grid to execute Selenium automation suites on different platform, browser combinations in parallel.
  • Performed Cross Browser Testing using Selenium Grid.
  • Able to execute automated web services testing processes. Performed Cross Browser

Confidential

Sr. Technical Associate

Responsibilities:

  • Planning, designing, Executing test plans. Conduct process audits, do root cause analysis and apply knowledge to improve productivity and quality.
  • Participate in test execution and environment support activities.
  • Test case design, installing correct versions of all components needed for ST.
  • Schedule & Monitor the jobs using ESP.
  • Database management using SQL.
  • Escalate technical and/or project issues to Project Manager.
  • Monitor and report on project progress to management using status reports and PMR meetings. prepare Quality Metrics and send to Quality Management.
  • Participate in audit review meetings.
  • Conduct process audits, do root cause analysis and apply knowledge to improve productivity and quality.
  • Test case design, installing correct versions of all components needed for ST. Escalate technical and/or project issues to Project Manager.
  • Review and estimate change requests and modify the functional test plan and test scripts if needed. Defect Tracking using QC

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