SUMMARY:

• Experienced IT Professional with over 18 years of experience in public/private sector environments.
• Background within the areas of systems engineering, IT Security, team leadership, administration, Security, LAN/technical support, HBSS, Enterprise Anti - Virus/Malware Solutions, testing, Backups, quality assurance, technical writing, management, Telecom, and Electronics Technology.
• Highly adept at installation and maintenance of hardware and software environments.
• Expertise in the maintenance of LAN networks.
• Recognized ability to provide effective troubleshooting support in the resolution of system problems for large user bases in a variety of environments.
• Demonstrated excellence in interacting with users across levels and different contact channels for providing troubleshooting support. Adept at preparation of documentation and performance reports.
• Innovative, resourceful and goal oriented with a proven commitment to end-user success and service.
• Confident and poised in interactions with individuals at all levels.
• Holds high personal standards and works consistently to achieve goals.

SOFTWARE:

Active Directory, User Manager for Domains, Enterprise Administrator, Exchange Admin, Exchange Server, Domino Server, Hyena, MMC, Policy Editor, msconfig, Dameware, Remotely Possible, PC Anywhere, Timbuktu, VNC, Citrix Metaframe and Client, Netmeeting, Terminal Services, Stinger, Innoculate, Innoculan, Websense, Eudora, INotes, Rightfax, BMC Remedy, Helpstar, HP Service Desk, Bridgetrack, Assyst, Microsoft ODBC, Norton Ghost, Sysprep, Altiris, Registry, Partition Magic, Jet Direct, Netgear, builds, images, BMC, Veritas Backup Exec, labview, Bios, Rom, SAP, Carbon Copy, Services, cookies, cache, wininstall, Msi, Peoplesoft, Extensity, Sun Java, Quicktime, Media Player, codecs, Real Player, IQ suite, Marimba, Castanet, RSA, Nortel Contivity, ipass, .pst, .nsf, Winace, Neotrace, Portracer, Anvil Studio, Sysinternals, TCPview, binders, packers, bandwidth controller, clone cd, MIME, Bugzilla, MANTIS, Intelligence Manager, Intelligence Engine, Intelligence Analyst, Intelligence Builder, IIS, ultraedit, bugs, versions, releases, putty, winscp, windvd, powerdvd, designpro, Winace, Sage, Adobe Framemaker, x terminal, blue8, whiteboard, e-policy orchestrator, detector, apache, interix, perl, mysql, vi, Flexlm, Globetrotter, D-tools, Zone Alarm, Brightstor, What’s up Gold, Nagios, Belarc, Radia, Regmon, Filemon, Novadigm, Microsoft Softgrid, Softricity, App-V, Microsoft Virtual Pc, VMWare ESX/ESXI COTS, GOTS, Acronis Partition Expert, LanDesk, Mobile Asset, Fog, RDP/Remote Desktop, Quest ActiveRoles Server, TECS, Tumbleweed, Liebert G212JS, G212JR, G21 2JS, G21 2JR, G32 0PF, G320PF, IP28 8NF, HG3 2RL, E17 3EL, HG32RL, E173EL

TECHNICAL SKILLS:

Operating Systems: 2012 Server, 2008 Server, 2003 Server, Windows XP, 7, Vista, NT, ME, 98, 95, Solaris, Linux, UNIX, Mac, DOS, AS400, Novell

Networking: DNS, WINS, DHCP, Static IP, IPX/SPX, SMTP, POP3, IMAP, VPN, RAS, ICS, NETBIOS, Securid, RSA Tokens, VLAN, FTP,T3, T1, DSL, CABLE, IFITL, DialupEthernet, ARP, NAT, Wireless, shares, permissions, rights, mapping, UNC SecureID, PDC, BDC, Nodes, peer to peer, authentication, replication, mail servers, intranet, WAN, LAN, MAN, Bus, Star, Mesh, Routers, switches

Email: Exchange 2007, Outlook, OWA, Lotus Notes

Anti-Virus: Symantec, Mcafee, Norton Personal Firewall

VPN: Cisco

Office Management: MS Office 2003, 2007 (Word, Excel, PowerPoint, Access, Project)

Telecom: Lucent Definity/Avaya, Nortel, Lyrix, VOIP, IP Phones, Blackberry, IPhone

Hardware: Monitors, Desktops, Thin Clients, Laptops, Printers, RAM, Hard Drives, CPUNetwork Cards, Modems, Cable Modems Scanners, Surge Protectors, SwitchesPatch Cables, Crossover Cables, Phone Cords, Projectors, webcams, hubsVideo Cards, docking stations, port replicators, server racks, Dual Monitors SPARC

Others: Adobe Acrobat Reader, Adobe Acrobat, WinZip, Cam Unzip, MS FrontPageMacromedia Dreamweaver, Corel Draw, Photoshop, Spybot, Nero, Easy Cd Creator, HTML, XML, WAP, SMS, Sametime, Snagit, Kronos, Knowledge Base

PROFESSIONAL EXPERIENCE:

Confidential

Responsibilities:

• Utilize SIEM solutions like Tenable Nessus and ACAS.
• Remediate vulnerabilities on Servers and Workstations using PSEXEC based upon those findings.
• Technical Authoring, create and modify SOP(s).
• Work with team using extensive experience to provide Security resolutions.
• Work with Solarwinds IPAM.
• Work with a variety of operating systems in an integration environment.
• Present tools such as SPLUNK for reporting purposes.

Confidential, Washington, DC

Senior Vulnerability Analyst

Responsibilities:

• Assessment of vulnerabilities for the Confidential .
• Implement SOP for vulnerability scanning for the Confidential .
• Understanding of and direct compliance with NIST 800.53 etc.
• Utilize Splunk for SIEM purposes.
• Utilize Splunk for Discovery purposes on a need to know basis.
• Develop Splunk searches, reports, and dashboards.
• Utilize tools such as McAfee Vulnerability Manager, (MVM)/Forefront.
• Investigate use of tools such as Tenable Nessus.
• Mitigate against Confidential /SANS top 20 vulnerability list.
• Work with Solarwinds IPAM.
• Work with a variety of operating systems in an integration environment.

Confidential, DC

Offensive Cyber Security/Task Lead/Principal Engineer/Senior Systems Admin/Tester

Responsibilities:

• CyberSecurity…Testing of Offensive Cyber solutions in an effort to catch bad guys/actors on a need to know basis.
• Performed internal investigations.
• Team Lead/Task Lead/Project Manager over a team of 12 team members.
• Low level testing of HBSS/Antivirus Software/Personal security products.
• In depth review and testing of malware and reverse engineering.
• Tested defect (bug) tracking, reporting, and issue resolution/coordination.
• Developed and executed functional tests, performance tests, stress tests, and regression tests.
• Created test plans, release notes, and test reports.
• Evaluate system requirements.
• Updated and patched operating systems.
• Directly involved with the COOP process.
• Directly involved with the TCCB (Change Control) and RFC process.
• Information Assurance…Modify, Edit, and Apply Group Policy Objects.
• Work with VMware ESXI, VSphere, Active Directory, Exchange, and VMWorkstation
• Attend meetings on behalf of Team regarding Dell Change Auditor
• Work with client and server operating systems.
• Testing of VMs.
• Created and utilized scripts using Python and Powershell.
• Testing on Windows, Linux, Unix, and Mac devices.
• Restored missing data from shadow copies.

Confidential

Senior Systems Engineer, Arlington, VA

Responsibilities:

• Utilize Retina to identify and remediate system vulnerabilities.
• Work in a 2008 R2 environment supporting regular and blade servers.
• Work with 2012 Servers, evaluate DISA STIGS and harden/implement against GPO and Registry.
• Utilize VMware/VSphere.
• HBSS implementation and testing.
• Use Powershell and batch scripting to automate a variety of tasks.
• Use SCCM 2012 to deploy patches and packages.
• Prepare feasibility reports for infrastructure evaluation and upgrades to very senior military officials.
• Utilize DISA STIG Viewer.
• Troubleshoot client operating systems.
• Administration of OU’s, Groups, Containers, Domains, and other using Active Directory.
• Mentor junior staff.
• Work with hardware and software vendors.
• Perform other duties on a need to know basis.

Confidential

Federal Contractor/Senior Systems Engineer, Washington, DC

Responsibilities:

• Utilized DISA STIG Viewer for the purpose of vulnerability assessment. Remediated findings.
• Worked in a 2008 R2 environment supporting regular and blade servers.
• Worked with 2012 Servers, evaluate DISA STIGS and harden/implement against GPO and Registry.
• Utilized SCCM 2012 to deploy packages and for remote functionality.
• Basic Sharepoint Administration.
• IA/Implemented HBSS Solutions.
• Worked with standalone and clustered nodes.
• Use DUMPSEC tool to view user permissions.
• Work with 2008 Core Servers and 2003 Servers.
• Facilitate access with CA IDM.
• Administration of OU’s, Groups, Containers, Domains, and other using Active Directory.
• Create Mailboxes and change ownership of mailboxes using Microsoft Exchange 2010.
• Respond to Dell Openmanage Alerts on servers such as Poweredge r710, 2950.
• Use Powershell to automate a variety of tasks.
• Setup IIS Servers to host applications.
• Setup and testing of Citrix Xen Desktop.
• Setup of Centrix for client administration.
• Setup of SQL as a dependency for applications.
• Setup server racks.
• Use SCOM and SCCM to monitor clients and servers.
• Work with Windows 7 and Windows XP clients.
• Use Commvault for data backups and restoration.
• Utilize technologies such as I-SCSI, IIS, and SAN.
• Utilize Dell Equallogic to Administer SAN.
• Utilize Hyper-V to virtualize servers.
• Utilize Microsoft Systems Configuration Virtual Machine Manager (SCVMM) to manage and migrate vm(s).
• Utilize Acronis for imaging solutions.

Confidential /TSA/Elite Technical Feb 2012 - Oct 2012

Federal Contractor/Systems Administrator, Pentagon City, Virginia

Environment: DHS

• Administration of OU’s, Groups, Containers, Domains, and other using Active Directory.
• Use NETIQ DRA to manage Active Directory accounts.
• Create Mailboxes and change ownership of mailboxes using Microsoft Exchange.
• Use Powershell to automate a variety of tasks.
• Create and analyze group policies.
• Utilize the Active Directory Toolkit (AD Toolkit) to run Administrative Tasks and queries.
• Utilize Shell Scripting to automate repadmin, dsrm, dsquery, wmic, and wmi.
• Run health checks on applicable servers.
• Utilize Sharepoint for reporting and documentation purposes.
• Reboot servers to maintain integrity.
• Train and mentor other members of my group.
• Assist lower Tiers as needed with technical issues.
• Run ADUC, ADSI, and repadmin.
• Perform other duties on a need to know basis.
• Respond to system failures based upon NETIQ Alerts and Event Viewer Logs.
• Monitor servers with Solarwinds
• Basic Anakam exposure.

Confidential

Systems Engineer

Responsibilities:

• Use of psexec and SCCM client actions tool to troubleshoot SCCM issues.
• Evaluate DISA STIGS against GPO and Registry.
• Create and Analyze Group Policies.
• Engage in interforest migrations.
• Familiarity with NIST standards.
• Analyze application compatibility with Application Compatibility Toolkit (ACT)
• Utilize the Windows Automated Installation Kit (WAIK)
• User Hyper-V to virtualize Servers and Desktops.
• Reimaging of Desktops using SCCM, WDS, RIS, USMT, Windows PE Tools, ImageX, MDT, Norton Ghost Console/Multicast, Acronis True Image, Sysprep, and Kanguru
• Work with Active Directory and Group Policy Objects in a FISMA/FDCC environment.
• Identified SCCM conflicts with HBSS and GPOs.
• Troubleshoot technical issues.
• Worked with DISA STIGS.
• Utilize Vmware to virtualize Servers and Desktops.
• Use of Windows 7 Upgrade Advisor
• Use of Enhanced Migration Experience Toolkit. (EMET)
• Use of Remote Server Administration Tools (RSAT).
• Perform other duties on a need to know basis.